Chrysler Concorde Complaints (1999)

333 consumer complaints on file.

#10091496September 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
THE CONSUMER STATED THAT HER HUSBAND PUT THEIR VEHICLE IN PARK AND GOT OUT OF THE VEHICLE. WHEN HE GOT OUT OF THE VEHICLE AND CLOSED THE DOOR, HIS VEHICLE BEGAN TO ROLL FORWARD. SHE STATED HE TRIED TO CATCH IT, BUT COULD NOT. HE STATED THAT THE VEHICLE ROLLED DOWN AN EMBANKMENT AND DAMAGED THE FRONT AND SIDE OF THEIR VEHICLE. NO ONE ELSE WAS INVOLVED. SHE STATES THAT THEY RECEIVED A RECALL NOTICE ABOUT 2 WKS AGO, BUT FORGOT EXACTLY WHAT IT WAS FOR. SHE STATED THAT HER HUSBAND COULD HAVE BEEN SERIOUSLY HURT IF HE HAD STOOD IN FRONT OF THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090588September 7, 2004
VISIBILITY:GLASS, SIDE/REAR
BOTH THE FRONT DRIVERS WINDOW AND FRONT PASSENGER WINDOW THE CLIPS FELL OFF THE WINDOW AND BOTH WINDOWS WERE REPLACED. I DO HAVE A PIECE OF ONE OF THE CLIPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090428September 4, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 1999 CHRYSLER CONCORDE WAS MAINTAINED PER THE OWNERS MANUAL INSTRUCTIONS YET THE ENGINE FAILED AT 55,700 MILES. PLEASE ADVISE WHY CHRYSLER HAS PROVIDED 50% OF THE COST TO REPLACE CHRYSLER ENGINES FOR OTHER CUSTOMER YET CHRYSLER HAS NOT OFFERED ANY FINANCIAL HELP TO REPLACE THE ENGINE IN MY CHRYSLER VEHICLE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090081August 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 70 MPH VEHICLE SUDDENLY DECELERATED TO ZERO. AS A RESULT, VEHICLE WOULD NOT ACCELERATE NO MORE THAN 5 MPH. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089326August 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE ENGINE LIGHT CAME ON AND THE VEHICLE CUT OFF. THE VEHICLE WAS TOWED.IT WAS DISCOVERED THAT THE ENGINE WAS DEFECTIVE.( A RESEARCH WAS DONE ON THE 2.7 L ENGINE, AND THE FAILURE RATE WAS GREAT). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088165August 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
WITHOUT WARNING ON EARLY MONDAY MORNING AROUND 12:15 AM ON THE NEW JERSEY TURNPIKE BETWEEN EXITS 1 AND 2, MY FAMILY WAS DRIVING FROM MAYRLAND BACK TO NEW YORK, MY 1999 CHRYSLER CONCORDE LXI MADE A LOUD BANGING NOISE UNDER THE HOOD ALONG WITH SMOKE AND ALL THE LIGHTS CAME ON THE CAR. THE ENGINE JUST STOPPED; I SWERVED AND PULLED ALONG THE SHOULDER. THERE WAS OIL EVERYWHERE ON THE GROUND. WHEN OIL WAS POURED INTO THE CAR, IT CAME RIGHT OUT. SO, MY CAR HAD TO BE TOWED TO BROOKLYN, WHICH COSTS $445. LUCKILY MY IN-LAWS LIVE NEAR BY SO MY SON AND WIFE WERE ABLE TO STAY THERE FOR THE NIGHT. MY MECHANIC INSPECTED THE CAR AND SAID THAT HIS WHOLE FIST CAN FIT IN THE ENGINE BLOCK. HE SAID THAT IT WAS CAUSED BY INTERNAL DAMAGES AND A BAD OIL PUMP. MY CAR ONLY HAS 63,000 MILES AND IS ONLY 5 YEARS OLD. NOW, I NEED TO REPLACE MY ENGINE AND THE PART ALONE WILL COST ME $2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086475August 9, 2004
ENGINE AND ENGINE COOLING
2.7 LITER ENGINE FAILED ON 1999 CHRYSLER CONCORDE WITH 65,000 MILES. CHRYSLER CLAIM THEY DO NOT HAVE A PROBLEM WITH THIS ENGINE AND HAS REFUSED TO OFFER ANY ASSISTANCE ON THE REPAIR. ESTIMATED COST TO REPAIR IS $6,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086401August 8, 2004
ENGINE AND ENGINE COOLING
I WAS HOPING YOU COULD GIVE ME INFORMATION ABOUT A POSSIBLE CLASS ACTION LAWSUIT CONCERNING CHRYSLERS 2.7 ENGIBNE. I HAVE A 1999 CHRYSLER CONCORDE. JULY 30TH, 2004 MY CAR STARTED MAKING A HORRIBLE NOISE AND STOPPED RUNNING AS I ROLLED INTO MY MECHANICS PLACE OF BUSINESS. HE WAS ABLE TO LISTEN TO IT AND IMMEDIATELY TOLD ME OF THE PROBLEMS HE HAS SEEN WITH THIS ENGINE AND THOUGHT THERE MIGHT BE A SILENT RECALL, I SHOULD TAKE IT TO A CHRYSLER DEALERSHIP. I HAD IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A BAD TIMING CHAIN. AFTER RESEARCHING THIS I DIDN'T FEEL THAT IT WAS MY RESPONSIBILITY AND CONTACTED CHRYSLER CUSTOMER RELATIONS. AFTER SEVERAL CALLS, THEY FINALLY AGREED TO PAY FOR ONLY THE PARTS, I WAS RESPONSILBLE FOR LABOR. BY THE WAY, MY CAR HAS APPROX. 44,000 MILES. AFTER REPLACING THE TIMING CHAIN, I CALLED TO SEE WHEN MY CAR WOULD BE READY AND I WAS TOLD THAT THE ENGINE IS STILL MAKING NOISE. THE SHORT BLOCK AND OIL PUMP WAS GONE, THEREFORE, I NEEDED TO REPLACE THE ENGINE AT MY COST OF $5,500. I REMINDED THEM OF THE 2.7 ENGINE PROBLEMS, WHICH FELL ON DEAF EARS. CUSTOMER RELATIONS ARE OF NO HELP EITHER, THEY CLAIM THAT THE TIMING CHAIN DIDN'T CAUSE ENGINE FAILURE, BUT THE OIL PUMP DID. THEY WILL NOT ASSIST WITH ANY OF THE CHARGES. I ASKED THEM TO NOT FIX IT BECAUSE I AM TRYING TO GET HELP WITH THIS. I HAVE REQUESTED A SERVICE REP. TO ASSIST WITH THIS MATTER. CHRYSLER ALSO REQUESTED TO SEE IF I HAD NEGLECTED THE CAR BEFORE PAYING FOR PARTS ON THE TIMING CHAIN. THEY FOUND NO EVIDENCE OF SLUDGE OR ABUSE. JUST LIKE EVERYONE ELSE, I AM EXTREMELY UPSET ABOUT THIS MATTER. I PURCHASED THE CAR WITH THE INTENT OF IT LASTING LONGER THAN IT HAS, ESPECIALLY WITH SUCH LOW MILEAGE! I WOULD APPRECIATE IT IF YOU COULD CONTACT ME WITH ANY INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086077August 3, 2004
VEHICLE SPEED CONTROL, EQUIPMENT
I HAVE HAD MY 1999 CHRYSLER CONCORDE LXI FOR ABOUT A YEAR AND A HALF. IT NOW HAS 76,000 MILES ON IT. I WAS PULLING OUT OF THE PARKING LOT AND FIRST NOTICED THE SPEEDOMETER WASN'T WORKING. AT THAT POINT I KEPT DRIVING. AS I PULLED OUT ONTO THE ROAD AND HAD TO ACCELERATE I NOTICED MY RPM'S WERE A LITTLE HIGH. THE CAR SEEMED TO BE STUCK IN LOW GEAR. I CHECKED THE TRANSMISSION FLUID AND THE FUSE FOR THE TRANSMISSION CONTROLLER. BOTH WERE FINE. I HAD THE CAR TOWED. I GOT ONLINE AND STARTING RESEARCHING THE CAR. IT TURNS OUT THAT SPEED SENSORS IN THIS CAR FAIL QUITE OFTEN. I SPOKE TO THE PREVIOUS OWNER OF THE VEHICLE. HE TOLD ME HE ALREADY HAD THE SPEED SENSOR REPLACED ONCE JUST BEFORE I BOUGHT THE CAR FROM HIM. MY CAR IS FIVE YEARS OLD, HAS 76,000 MILES ON IT, AND HAS HAD THE SAME PART REPLACED TWICE ALREADY. THIS IS RIDICULOUS. CHRYSLER SHOULD PAY TO FIX THEIR FAULTY PRODUCT, NOT ME REPEATEDLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082363July 21, 2004
EQUIPMENT, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
SINCE I PURCHASED A 1999 CHRYSLER CONCORDE NEW, I HAVE HAD THE CAR IN THE DEALER OVER 20 TIMES. I HAVE NUMEROUS ELECTRICAL ISSUES, I HAVE BEEN STRANDED NUMEROUS TIMES AND I HAVE INCURRED COSTS OVER THE LAST 4 YEARS THAT NOT ONLY FORCED ME TO RENT A CAR OVER AND OVER, BUT THE TIME LOST FROM WORK IS INEXCUSABLE. I HAVE HAD BRAKE FAILURE ALMOST RESULTING IN A CAR CRASH. NOW, MY CAR IS IN THE DEALERSHIP DUE TO SMOKE SMELL BURNING WIRES AND A COMPUTER AND ELECTRICAL ISSUE. CHRYSLER STATES THEY DON'T KNOW IF THEY WILLL PAY FOR THIS PROBLEM. THIS HAS BEEN HAPPENING SINCE DAY ONE AND IT'S DANGEROUS. I AM IN FEAR FOR THE SAFETY OF MY FAMILY RIDING IN THIS CAR. IT IS A DEATH TRAP. THIS CAR SHOULD HAVE BEEN DEEMED RECALLED UNDER THE LEMON LAW. I KNOW VARIOUS PEOPLE WHO HAVE THE SAME CAR AND THEY HAVE HAD THE SAME PROBLEMS THAT CHRYSLER IGNORES AND FAILS TO DEAL WITH IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082124July 16, 2004
INTERIOR LIGHTING
THE INTERIOR LIGHTS STAYED ON, EVEN AFTER THE VEHICLE WAS TURNED OFF, WHICH DRAINED THE BATTERY. CONSUMER HAD TO REMOVE THE FUSE AS A TEMPORARY FIX FOR THIS PROBLEM. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081959July 14, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY WHEN TRYING TO START THE VEHICLE CONSUMER HAD PROBLEMS STARTING IT. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE STALLED WHEN THE BRAKES WERE DEPRESSED. THESE PROBLEMS OCCURRED THIRTY TIMES SINCE FEBRUARY OF 2004. DEALER WAS NOTIFIED OF THE PROBLEM BUT REFUSED TO CHECK THE PROBLEM BECAUSE THERE WAS NO RECALL FOR STALLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080812July 11, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
1) DRIVING 1999 CHRYSLER CONCORDE WHEN WEIRD NOISES STARTED. PULLED OFF THE ROAD. STUCK WITH MY (2) CHILDREN IN A HOT CAR UNTIL TOW TRUCK CAME. 2) CAR WOULD NOT RESTART. CALLED CHRYSLER DEALER. THEY SAID THE TENSIONER FOR THE TIMING BELT WAS BROKE. WE FIXED THAT FOR OVER $400.00. THEN THEY RAN A COMPRESSION CHECK. NO COMPRESSION. THEY SAID THE VALVES IN THE ENGINE WERE PROBABLY BENT. LOOKING AT $2,500.00 OR MORE TO FIX OR A RE-BUILT ENGINE FOR $7,000.00. 3) MY HUSBAND HAD THE CAR TOWED BACK HOME. WE ARE TEARING IT APART OURSELVES. (CANT AFFORD CHRYSLER TO DO IT). THE VALVES ARE BENT. WE ARE TAKING THE HEADS TO A LOCAL MACHINE SHOP TO PUT NEW VALVES IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081614July 9, 2004
SEATS:FRONT ASSEMBLY:RECLINER
ONE YEAR LATER AFTER CONSUMER RECEIVED NHTSA RECALL LETTER 03V035000 THE SEAT BACK RECLINER UNEXPECTEDLY BROKE. PASSENGER SUSTAINED A CUT ON THE FOREHEAD, AND KNEE BRUISES WHEN HE CAME IN CONTACT WITH THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10081647July 9, 2004
SEATS:FRONT ASSEMBLY:RECLINER
RECALL 03 V 035 000/SEAT BACK RECLINING BOLT. WHILE DRIVING 45 MPH THE DRIVER'S SEAT COMPLETELY RECLINED WITHOUT WARNING. NO ACCIDENT OR INJURY REPORTED, BUT VEHICLE WAS SERVICED FOR THIS RECALL APPROXIMATELY A YEAR AGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078961June 28, 2004
ENGINE AND ENGINE COOLING
I HAVE A 1999 CHRYSLER CONCORDE LX WITH A 2.7 ENGINE. MY WIFE WAS DRIVING DOWN AN ACCESS ROAD AT ABOUT 45 MPH WHEN THE CAR STARTED LOSING POWER. SHE THOUGHT IT WAS BECAUSE OF THE AIR CONDITIONER BUT WHEN IT STOPPED IT DIED. NO WARNING LIGHTS CAME ON TO TELL HER ANYTHING WAS WRONG. DID NOT NOTICE TEMPERATURE GETTING HOT. HAD IT TOWED TO MECHANIC SHOP. MECHANIC SAID IT HAD WATER IN THE BLOCK WITH THE OIL. SAID IT NEEDED A NEW MOTOR. TO REBUILD MINE, AT HIS COST, WOULD BE $4500.00. THIS IS WITHOUT THE LABOR OF REMOVING AND REINSTALLING MOTOR. OTHER OPTION- WAIT UNTIL A USED ONE BECOMES AVAILABLE. THAT WOULD COST $1700.00-- $2700.00. I HAVE FOUND MANY SIMILAR STORIES ON THIS WEB SIGHT. BDM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078517June 20, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, STEERING:RACK AND PINION
VEHICLE: 1999 CHRYSLER CONCORDE LXI,PPROXIMATE MILAGE: 50,000 PROBLEM: STEERING WHEEL; RACK AND PINION: ( 1.) THE STEERING WHEEL JAMS AND I HAVE TO JERK THE STEERING WHEEL TO RELEASE IT. ( 2.) THERE IS ALSO 1/2" TO 1" OF PLAY IN THE STEERING WHEEL EITHER WAY WHEN IT IS "WORKING PROPERLY". THE PROBLEM STARTED INTERMITENTLY THEN RAPIDLY WORSENED. I SPOKE TO A MECHANIC AND HE SAID THIS IS A COMMON PROBLEM WITH THIS MODEL. MY COWORKER IS APPROCHING 50,000 MILES WITH A 2000 CHRYSLER 300M, (AN UPGRADE, BUT BASICLLY THE SAME CAR), HE IS HAVING THE SAME PROBLEM. I HAVE CONTACTED DIAMLER CHRYSLER, BUT HAVE GOTTEN NOWHERE. I AM TAKING IT TO THE SHOP 6/21/04 TO BE FIXED. THIS IS A VERY EXPENSIVE PROBLEM AND SEEMS TO OCCURE AT AROUND 40000 TO 50000 MILES, (CHRYSLER SAID THEY WOULD HAVE SPLIT THE COST WITH ME IF THE MILAGE WASN'T SO HIGH). I FEEL THAT THIS PROBLEM SERIOUSLY NEEDS TO BE FOLLOWED UP ON. IT IS A HUGE SAFETY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078393June 17, 2004
ENGINE AND ENGINE COOLING:ENGINE
COMPLETE ENGINE FAILURE DUE TO BUILD UP OF SLUDGE AND BEARING MATERIAL IN OIL FILTER CAUSING TIMING CHAIN TO JUMP AND ENGINE TO FAIL. LUCKILY THIS HAPPENED AT THE AUTO REPAIR SHOP, NOT ON THE HIGHWAY, AS MANY OTHERS HAVE EXPERIENCED. HAVE LITERALLY FOUND HUNDREDS OF COMPLAINTS ON THE INTERNET RELATING TO THE CHRYSLER 2.7L ENGINE AND ITS PROPENSITY TO FAIL. OUR 1999 CHRYSLER CONCORDE HAS LESS THAN 40,000 MILES AND HAS ALWAYS RECEIVED ROUTINE MAINTENANCE. WE WERE AMONG THE LUCKY ONES...OUR ENGINE FAILED WHILE BACKING OUT OF THE AUTO SHOP GARAGE...INSTEAD AT 65 MILES PER HOUR GOING DOWN THE HIGHWAY. INTERESTING HOW THERE ARE NO WARNING LIGHTS...NOTHING TO TELL YOU THIS IS ABOUT TO HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072804May 18, 2004
ENGINE AND ENGINE COOLING
CAR ENGINE FAILURE AT 90,000 MILES. WAS TRAVELING ON I-75 AT 70 MPH, ENGINE GAVE NO WARNING, JUST HAD CAM SHAFT SENSOR REPLACED AND OIL SENSOR REPLACED, THIS WAS THE SECOND TIME FOR BOTH ITEMS IN THE PAST YEAR. HAVE NOT GAVE AUTHORIZATION TO REPLACE ENGINE, COST ESTIMATED AT 6000.00. WAS TOLD BY MECHANIC THIS A PROBLEM WITH THE VECHILE. CONTACTED CHRYSLER, WAS TOLD I SHOULD HAVE BOUGHT A NEW VECHILE INSTEAD OF BUYING A USED ONE. THIS ONLY HAD 50,000 MILES ON IT WHEN PURCHASED, BUT I TRAVEL OVER A HUNDRED MILES TO AND FROM WORK DAILY. ENGINE SHOULD NOT HAVE FAILED AT 90,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071736April 28, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER COMPLAINED ABOUT ENGINE FAILURE ON 2 SEPARATE OCCASIONS WHICH RESULTED IN VEHICLE STALLING. THIS OCCURRED BECAUSE OF OIL SLUDGE BUILD UP IN THE ENGINE, AND DEALER REPLACED THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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