Chrysler Concorde Complaints (2002)

65 consumer complaints on file.

#10200438August 22, 2007
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE IDLING AT A TRAFFIC LIGHT, THE DRIVER'S SEAT UNEXPECTEDLY RECLINED. THE CONTACT STATED THAT THE SEAT COULD NOT BE RAISED. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND THEY STATED THAT THE CAUSE OF FAILURE WAS THE FRONT SEAT POWER ASSEMBLY. THE MECHANIC REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE FRONT SEAT POWER ASSEMBLY (NHTSA CAMPAIGN ID NUMBER: 03V035000). THE CURRENT AND FAILURE MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199390August 13, 2007
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
I JUST GOT OFF THE HIGHWAY. WHILE I WAS PARKING THE VEHICLE I HEARD POPPING NOISE UNDER THE HOOD AND I COMPLETELY LOST STEERING. THE BOLTS HOLDING THE INNER RODS AND RACK AND PINION BROKE OFF. AFTER SOME RESEARCH I FOUND OUT THAT THIS IS VERY COMMON PROBLEM FOR THIS LINE OF CHRYSLER VEHICLES. I CALLED CHRYSLER CUSTOMER SERVICE. THEY CLAIM THAT THIS IS NOT THEIR PROBLEM BECAUSE THE CAR IS NOT UNDER MANUFACTURE WARRANTY.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195357July 5, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE IS NO LONGER ABLE TO BE DRIVEN. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 108,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191669May 24, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILS TO START OCCASIONALLY. THE DEALER PERFORMED A TUNE-UP ON THE VEHICLE. APPROXIMATELY THREE WEEKS LATER, THE VEHICLE BEGAN TO OVERHEAT. THE MECHANIC STATED THAT THE VEHICLE NEEDED A TRANSMISSION FLUSH, BELTS, AND A NEW WATER PUMP AND PERFORMED THE REPAIR. APPROXIMATELY TWO DAYS LATER, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE MECHANIC STATED THAT THE ENGINE WAS BLOWN, BUT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 75,000 AND FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186794April 2, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ABS AND TRACTION CONTROL SYSTEM FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171243October 18, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE CRUISING 65 MPH ON THE HIGHWAY UNDER NORMAL ROAD CONDITIONS, THE OIL LIGHT ILLUMINATED, AND THE ENGINE MADE A CLUNKING SOUND BEFORE THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE ENGINE HAD A 90 DEGREE TURN, AND A BUILDUP OF OIL SLUDGE. THE DEALER WAS NOTIFIED AND DETERMINED THAT THE VIN # DID NOT FIT UNDER A RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THERE ARE OTHER COMPLAINTS SIMILAR TO THIS SUCH AS ODI ID #10109198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170630October 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE LOSS OF TRANSMISSION. THIS TRANSMISSION HAS BEEN PROPERLY TAKEN CARE OF -TWO FLUID CHANGES; WHEN I WENT TO GET IT REPAIRED AT THE DODGE DEALERSHIP I WAS ADVISED THERE WERE SO MANY PARTS ON BACK ORDER FOR THIS PROBLEM THAT IT WOULD BE A MONTH OR BETTER TO GET THE TRANSMISSION REPAIRED. TOTAL REPLACEMENT BECAME NECESSARY. MY OPINION IS -IF THERE ARE SO MANY ON "BACK ORDERED " THAT IT WILL TAKE A MONTH OR MORE TO FIX THE TRANSMISSION THIS IS A MAJOR PROBLEM ACROSS THE FLEET...ONE I SHOULD NOT COMPLETELY PAY FOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169168September 25, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION, REAR-ENDING A COMMERCIAL TRUCK. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL WITH JAW FRACTURES, MISSING TEETH, AND CARDIAC INJURIES. A POLICE REPORT WAS TAKEN, AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE CAUSE OF THE PROBLEM WAS UNABLE TO BE DETERMINED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10155755April 20, 2006
AIR BAGS:FRONTAL
WHILE TRAVELING FROM BALTIMORE TO BURLINGTON, VT THE AIR BAG WARNING LIGHT CAME ON. I CALLED THE LOCAL DEALER AND IT TOOK SEVERAL DAYS FOR AN APPOINTMENT. AFTER PAYING A $72 FEE FOR A DIAGNOSIS, I WAS TOLD THE PASSENGER AIR BAG WAS INOPERATIVE DUE TO AN "ELECTRONIC" FAILURE, BUT PARTS WERE NOT AVAILABLE AND HAD TO BE ORDERED AND I AM STILL DRIVING WITH AN INOPERATIVE AIR BAG THAT WHEN (AND IF) THE PART ARRIVES WILL COST ME SEVERAL HUNDRED DOLLARS MORE TO FIX. I CONTACTED THE CHRYSLER HOTLINE AND WAS DISAPPOINTED BY WHAT SEEMED INDIFFERENCE TO SAFETY ISSUES LIKE THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155034April 11, 2006
WHEELS:RIM
ALUMINUM RIM TIRES ON 2002 CHRYSLER CONCORDE DEVELOP LEAKS ALONG SEAL WITH TIRE BEAD. LEADS TO SLOW LEAK AND RESULTING LOW PRESSURE TIRE. I WAS TOLD BY GOODYEAR SERVICE CENTER THAT THIS IS COMMON PROBLEM WITH THESE CHRYSLER ALUMINUM WHEELS. TO EXTENT THAT SOMEONE DOES NOT NOTICE TIRE LOSS OF PRESSURE, DRIVING WITH SEVERELY UNDERINFLATED TIRE COULD RESULT IN CATASTROPHIC TIRE FAILURE. I HAVE TAKEN TIRE IN FOR SERVICE - (REMOVE TIRE AND CLEAN RIM) BUT IT IS STILL LEAKING. I VIEW THIS AS A MANUFACTURING OR DESIGN DEFECT, THE RIM SHOULD NOT FAIL TO HOLD PRESSURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152232March 8, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
BOUGHT THE CAR USED FROM COPPER CITY DODGE IN ROME NY. CHECK ENGINE LIGHT WAS ON WHEN TEST DRIVEN. WERE REASSURED IT WOULD BE GOOD WHEN WE TOOK DELIVERY. AFTER ABOUT TWO WEEKS LIGHT WAS BACK. DEALER SAID IT WAS BAD GAS CAP AND FIXED. ABOUT TWO WEEKS OR SO IT WAS BACK ON. DEALER SAID IT NEEDED TO BE RESET, FIXED. ABOUT TWO WEEKS IT WAS BACK. DEALER SAID IT WAS EVAP CANISTER, ROLLOVER VALVE AND AN EMISSIONS VALVE, CLAIMED FIXED, CHARGED US ABOUT $400. ABOUT TWO WEEKS OR SO IT WAS BACK AGAIN. DEALER SAID IT WAS A BAD FUEL PUMP WOULD BE ABOUT $700. TOOK CAR TO USUAL FAMILY MECHANIC WHO HAD TO REPLACE EVERYTHING DEALER CLAIMED TO HAVE REPLACED. OUR MECHANIC SAID IT ALL TESTED BAD. AFTER A MONTH OR SO LIGHT WAS BACK ON. CAR RUNS OK BUT CHECK ENGINE LIGHT WON'T GO AWAY. THIS HAS BEEN AN ONGOING PROBLEM SINCE WE'VE OWNED THE CAR. CALLED CHRYSLER AND WAS TOLD WE'D HAVE TO WORK IT OUT WITH THE DEALER. I WILL NOT PAY THE DEALER ANOTHER RED CENT TO FIX A PROBLEM THAT'S BEEN THERE SINCE WE TOOK DELIVERY. I SHOULD HAVE NEVER PAID THEM FOR REPAIRS TO BEGIN WITH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151978March 6, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WITHOUT WARNING AT 55 MPH THE ENGINE STOPPED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHICH DETERMINED THERE WAS SLUDGE IN THE OIL AND THE ENGINE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149799February 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE AUTOMATIC TRANSMISSION WOULD NOT SHIFT PROPERLY AT 40MPH WHICH CAUSED THE VEHICLE TO STALL AND OPERATE AT A REDUCED SPEED. THE TRANSMISSION LIGHT ON THE DASH PANEL ILLUMINATED AFTERWARDS. THE VEHICLE WAS SEEN BY A DEALER. THE SERVICE DEPARTMENT CLEARED THE FAILURE CODE AND THE LIGHT NO LONGER ILLUMINATED. AFTERWARDS THE PROBLEM PERSISTED. THE VEHICLE WAS SEEN BY AN INDEPENDENT TRANSMISSION REPAIR SHOP. THE MECHANIC SUGGESTED REPLACING THE VALVE PAN OR THE TRANSMISSION WOULD LOCK UP. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND RELINQUISHED ANY OWNERSHIP OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146866January 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE PARKED THE VEHICLE'S ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AFTER NUMEROUS ATTEMPTS OF TRYING TO START THE VEHICLE. THE DEALERSHIP DETERMINED THE FAILURE IS DUE TO SLUDGE IN THE ENGINE AND TENSION ON THE TIMING CHAIN. THERE WERE NO WARNING SIGNALS INDICATING A PROBLEM WITH THE VEHICLE BEFORE THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144963December 12, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: THE CONTACT STATED WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE. THE FIRE STARTED IN THE BATTERY. THERE WAS DAMAGE TO THE RIGHT FRONT FENDER. THERE WERE NO PRIOR PROBLEMS WITH THE VEHICLE. POLICE AND FIRE DEPARTMENT REPORTS WERE TAKEN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE SERVICE DEALER. ADDITIONALLY, THERE HAS BEEN NO CONTACT WITH THE MANUFACTURER OF THE BATTERY.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10144749December 8, 2005
SERVICE BRAKES, HYDRAULIC
BRAKE SEEMED LIKE THEY WERE OUT OF ROUND ,WHEN STOPPING. THEY WOULD GO BUMP, BUMP UNTIL CAR STOPPED. THEY CALLED IT PULSATING BRAKES. THEY REPLACED THE FRONT PADS AND "SEVERELY RUSTED ROTORS". MILEAGE: 23616. I KEPT BRAKE PARTS. MI LICENSE 58RWVJEEP CHEROKEE HAD SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144751December 8, 2005
SERVICE BRAKES, HYDRAULIC
BRAKE SEEMED LIKE THEY WERE OUT OF ROUND ,WHEN STOPPING. THEY WOULD GO BUMP, BUMP UNTIL CAR STOPPED. THEY CALLED IT PULSATING BRAKES. THEY REPLACED THE FRONT PADS AND "SEVERELY RUSTED ROTORS". MILEAGE: 23616. I KEPT BRAKE PARTS. MI LICENSE 568RWVJEEP CHEROKEE HAD SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143899November 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED VEHICLE DOWN SHIFTED FROM 55 TO 20 MPH. WHEN THIS HAPPENED SHE PULLED OVER,TURNED THE VEHICLE OFF, AND RESTARTED IT. IF THE VEHICLE WAS NOT RESTARTED IT WOULD CONTINUE TO GO ONLY 20 MPH. THE DEALERSHIP STATED THE TRANSMISSION SOLENOID SWITCH VALVE WAS LATCHED IN THE LR POSITION. THIS WAS NOT COVERED IN THE WARRANTY, AND NO REPAIRS HAVE BEEN DONE BY CONTACT DESPITE THE EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142000November 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2002 CHRYSLER CONCORDE LX IN FEBRUARY OF 2005 AND IT WAS SERVICED AT A KEY CHRYSLER DODGE AND JEEP IN XENIA OH TWICE IN MARCH OF 2005 FOR AN INTERNAL OIL LEAK WHICH IS NOW A RECURRING PROBLEM WHICH IS GOING TO COST ME AT LEAST 6500 DOLLARS TO FIX!!!! CHRYSLER HAS NO INTENTIONS ON HELPING TO FIX MY CAR! I STILL HAVE A CAR PAYMENT WITH NO CAR. THIS IS VERY DISTURBING TO ME. BEING THAT THE OIL LEAK COULDN'T OF BEEN FIXED I CAN'T POSSIBLY UNDERSTAND WHY THEY WON'T JUST FIX THE CAR. WITH SEVERAL ATTEMPTS TO COME TO SOME TYPE OF AGREEMENT I HAVE BEEN UNSUCCESSFUL. IF ANYONE HAS ANY HELP AS TO HOW I CAN GET MY CAR FIXED PLEASE LET ME KNOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140532October 23, 2005
ENGINE AND ENGINE COOLING:ENGINE
AUGUST 2005, MY CHRYSLER CONCORD'S OIL WAS CHANGED BY THE DEALERSHIP, TWELVE DAYS LATER MY CARS ENGINE WAS KNOCKING LOUDLY, THE DEALERSHIP TOLD ME I LET THE OIL RUN LOW (WHICH I HAD NOT)AND SLUDGE WAS ALSO A PROBLEM WITHIN THE LOWER ENGINE. THEY CHANGED THE OIL AGAIN FOR FREE, AND FLUSHED THE SLUDGE FROM THE ENGINE, AT MY COST. NOW TWO MONTHS LATER MY CARS ENGINE IS BLOWN UP FROM THE SLUDGE PROBLEM IN THE ENGINE. THE DEALERSHIP PARK DODGE @ 301-737-0088 IS QUOTING ME 7,500 TO REPLACE THE ENGINE. I OWE 6,000 ON THE VEHICLE WHICH IS MY FINAL 12 MONTHS OF PAYMENTS. MY ENGINE HAS 88,000 MILES ON IT AND HAS BEEN TAKEN VERY GOOD CARE OF. I HAVE BEEN TOLD FOUR TIMES BY THE SERVICE REPRESENTATIVE AND A SALESMEN THESE 2.7 CONCORD ENGINES HAVE A BAD SLUDGE PROBLEM WHICH CAUSES EACH ENGINE TO BE REPLACED. THEY STATED CHRYSLER IS NOT OWNING UP TO THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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