Chrysler Concorde Complaints (1997)

134 consumer complaints on file.

#10118820May 2, 2005
ENGINE AND ENGINE COOLING
THE ENGINE FAILED WHILE DRIVING, THE TEMP INDICATOR WENT FROM COLD TO HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116222April 1, 2005
ELECTRICAL SYSTEM
I WENT TO CREDIT CARS TO PURCHASE A VEHICLE KIND-OF LAST MINUTE. THEIR SALESMAN "ALFREDO" TOLD ME I NEEDED SOME ONE TO SIGN FOR "JOB LIABILITY." I TOLD HIM I DID NOT HAVE NOR WANT A CO-SIGNER. HE ASSURRED MY FRIEND/JOB LIABILITY SIGNER, CANDACE GULICK, THAT SHE WOULD NOT BE A CO-SIGNER. WE LATER FOUND OUT THAT HE LIED. WHEN I DROVE MY CAR OFF THE LOT, CREDIT CARS AND I HAD AN AGREEMENT TO FIX THE NON-OPERATING GAGES. THEY ATTEMPTED TO FIX THEM 4 TIMES.(1 AT CREDIT CARS, 3 AT CAL-RICH AUTOMOTIVE) AFTER 4 ATTEMPTS AND NO LUCK, THOMAS FROM CREDIT CARS TOLD ME TO FIX THE 2 PROBLEMS WITH MY OWN MONEY, AND BECAUSE IT WAS ELECTRICAL HE DIDN'T HAVE TO FIX IT. WE HAD AN AGREEMENT BEFORE I BOUGHT THE CAR. (THE 2ND PROBLEM WAS I OPENED MY SUNROOF ONCE AND IT NEVER CLOSED AGAIN.) BECAUSE OF THE SUNROOF NOT CLOSING MY UPHOLSTERY MOLDED AND WAS RUINED. I DECIDED TO TAKE A TRIP A COUPLE OF HUNDRED MILES AWAY AND THE TRANSMISSION WENT OUT 10/15/2004 AND LEFT ME STRANDED. THIS WAS ONLY AFTER HAVING THE CAR FOR ALMOST 2MOS. I HAD A PRE-PAID LAWYER SERVICE WRITE THEM A LETTER AND ALL I RECEIVED WERE HARRASSING PHONE CALLS AT MY LAST JOB. I SPENT ALMOST $700.00 OF MY OWN MONEY TO TRY AND GET HOME WHEN THE "NEW" CAR LEFT ME STRANDED. MIND YOU THAT I AM A 21YR OLD FEMALE AND I WAS ALONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117339March 30, 2005
ELECTRICAL SYSTEM
1997 CHRYSLER CONCORDE EXPERIENCING PROBLEMS WITH DASH BOARD GAUGES AND LIGHTS BLINKING AND BECOMING INOPERATIVE.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107087January 3, 2005
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY, STRUCTURE
THERE WERE SERIOUS SAFETY DEFECTS. THE A/C TURNS ON EVEN IF LOCKED OUT, THE DRIVER'S DOOR LEAKED, THE DASH LIGHTS BLINK ON/OFF WITHOUT CONTROL (ALL GAUGES), AND THE AIRBAG LIGHT, LIGHTS UP. BF THE TRUNK WOULD OPEN DUE TO MOISTURE IN THE AIR, AT NIGHT, THE WINDOW WOULD STEAM UP COMPLETELY IN SECONDS, AND THE SPEEDOMETER WOULD QUIT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104737December 29, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
(1) ALWAYS SMELLED GASOLINE AFTER DRIVING CAR FOR A WHILE. A COUPLE OF REPAIR PLACES COULD NOT FIND A PROBLEM. I FINALLY FIGURED OUT MYSELF WHERE THE LEAK WAS IN THE ENGINE AND POINTED IT OUT TO A REPAIR MAN. (2) THIS REPAIR MAN TOLD ME IT DEFINITELY WAS LEAKING AND IF I LET IT GO ANY LONGER THERE WOULD CERTAINLY BE AN ENGINE FIRE. WHEN I QUESTIONED HIM ABOUT OTHER OCCURRENCES OF THIS PROBLEM, HE SAID THAT HE HAD SEEN THIS HAPPEN MORE OFTEN ON CHRYSLER'S THAN ANY OTHER CAR. (3) HE REPLACED THE FUEL PRESSURE REGULATOR, AS WELL AS THE FUEL DAMPNER ASSEMBLY WITH FUEL RAIL. I DON'T HAVE THE OLD PARTS. LET ME KNOW IF YOU NEED THEM AND I WILL TRY TO OBTAIN THEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101378December 17, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
WHILE TRAVELING CONSUMER SMELLED FUMES, AND IMMEDIATELY TOOK VEHICLE TO A DEALER SINCE HE FOUND OUT THERE WAS A RECALL FOR A FUEL RAIL. DEALER TOLD CONSUMER THAT THE RECALL WAS NOT ON DRIVER'S SIDE OF THE VEHICLE BUT ON PASSENGER'S SIDE.. NO RECALLS FOUND. *AK THE CUSTOMER WAS TOLD THAT THE VEHICLE HAD A PROBLEM WITH THE O RINGS. RECALL FOUND: NHTSA CAMPAIGN ID NUMBER : 98V184000 RECALL DATE : AUG 06, 1998 *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104964December 3, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CONSUMER STATED THAT WHILE DRIVING HE SMELLED A FUEL SMELL. THE CONSUMER WAS INFORMED THAT THE VEHICLE HAD A PROBLEM WITH THE O RINGS. CAMPAIGN ID NUMBER : 98V184000 *TC THIS PROBLEM MADE THE CONSUMER AND HIS WIFE EXTREMELY SICK. THE LEFT FRONT FUEL RAIL WAS FOUND LEAKING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097178October 19, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CONSUMER RECEIVED A RECALL(NHTSA 98V184000) REGARDING THE FUEL RAIL. THE DEALER REFUSED TO PERFORM THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096633October 12, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE BACKING OUT OF THE GARAGE, WITHOUT WARNING THE VEHICLE CAUGHT FIRE. THE CONSUMER EXTINGUISHED THE FIRE OUT AND THE VEHICLE WAS PUSHED BACK INTO THE GARAGE. THE DRIVER HAS CONTACTED THE DEALER FOR INSPECTION AND A APPOINTMENT. THE RECALL WAS NOT FOR THIS VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10082570July 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FIRST, IT STARTED OUT WITH THE CRACKED FUEL RAIL PROBLEM WHICH COST US OVER 900.00 TO REMEDY AND EVER SINCE WE HAVE HAD NOTHING BUT PROBLEMS WITH IT NOT WANTING TO IDLE SO WE REPLACED THE IDLE CONTOL AT THE COST OF OVER 60.00 WHICH STILL HASN'T FIXED THE ISSUE. THE SCANS BEING DONE SHOW A MISFIRE IN CYLINDER #5 BUT ALSO CAN'T BE REMEDIED. YOU CAN BE DRIVING ALONG AT HIGHWAY SPEEDS AND ALL OF A SUDDEN IT BUCKS WILDLY, THE TACHOMETER SWINGS WILDLY THEN IT JUST STALLS AND WON'T RESTART. THE EGR VALVE AT A COST OF OVER 114.00. PROBLEM STILL EXISTS. NOONE CAN SEEM TO FIND A RESOLVE TO THIS ISSUE. THIS HAS TURNED MY VEHICLE INTO A VERY UNRELIABLE MEANS OF TRANSPORTATION AND I WON'T PERMIT MY WIFE TO DRIVE IT ANY LONGER, YET WE ARE FORCED TO CONTINUE MAKING OUR PAYMENTS OR HAVE IT REPOSSESED. THIS HAS BEEN GOING ON NOW FOR AT LEAST FOUR MONTHS WITH US NURSING THE VEHICLE JUST TO DRIVE THE TEN MILES TO WORK WITH SEVERAL STOPPAGES ALONG THE WAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075599June 3, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE A LITTLE WHILE, HALF OF THE ENGINE OVERHEATED AND THE OTHER HALF WAS A NORMAL TEMPERATURE. THE VEHICLE WAS TAKEN TO A DEALERSHIP. THEY REPLACED THE LIFTER AND VALVE ON THE DRIVER'S HEAD AT THE OWNER'S EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075665June 3, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 40 MPH THE VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. THE CONSUMER SUFFERED A HERNIATED DISC IN THE BACK AND LEG AND LEG MUSCLE SPRAINS. THE POLICE ARRIVED AND CITED THE CONSUMER FOR DRIVING IN A SAFETY ZONE. THE CONSUMER WAS WEARING A SEAT BELT AT THE TIME BUT THE AIRS BAG DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10073015May 23, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
IN 2002 OUR CAR OVERHEATED WE TOOK IT INTO A REPAIR SHOP. SINCE THE IT IT WAS BOUGHT IN ON FOUR DIFFERENT OCCASIONS TO REPAIR THE COOLING SYSTEM, OVER A SPAN OF LESS THAN A YEAR. THE ENTIRE COLLING SYSTEM, EXCEPT FOR THE HEATING COIL HAS BEEN REPLACED. THEN THE CHECK ENGINE LIGHT CAME ON. IT HAS HAD A MISFIRE IN CYLINDER #5 AND WE HAVE SUNK IN OVER A $1,000 AND THE PROBLEM IS STILL NOT FIXED. THE MECHANICS HAVE TOLD US THEY CAN'T FIND WHAT IS CAUSING IT. THE LIGHT HAS BEEN ON FOR OVER EIGHT MONTHS. IT HAS BEEN HOOKED UP TO COMPUTERS AND STILL IT IS A GUESSING GAME. WE HAVE HAD THE EGR VALVE REPLACED BECAUSE THIS WAS ANOTHER GUESS AS TO THE PROBLEM. WE HAVE ALSO REPLACED THE FUEL INJECTORS, SPARK PLUGS, WIRES, COIL, OVERHEAD CAM SENSOR, IDLE AIR CONTROL VALVE AND TIMING BELT. WE ARE SINKING MORE MONEY INTO THIS CAR THAN WE CAN AFFORD. IF THERE IS A PROBLEM WITH THIS CAR WE SHOULD HAVE BEEN MADE AWARE OF IT BEFORE WE PURCHASED IT. WE HAVE TAKEN IT TO THREE DIFFERENT MECHANICS AND STILL NO-ONE CAN TELL US WHAT THE PROBLEM IS. ANY HELP YOU CAN GIVE US WOULD BE GREATLY APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071796April 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 70 MPH ENGINE FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067093April 13, 2004
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE REVERSE OUT OF THE DRIVEWAY AT LOW SPEEDS VEHICLE ACCELERATED TO A HIGH SPEED. ALSO, WHEN BRAKING THERE WAS EXTENDED STOPPING DISTANCE. DEALERSHIP WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059510February 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 40 MPH ENGINE FAILED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159428February 11, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER 1997 CONCORDE DRIVER SIDE TIRE TURNED RIGHT WHILE DRIVING DOWN A HILL AND STOPPED. *TS AFTER HAVING THE VEHICLE TOWED, THE CONSUMER WAS INFORMED THE INNER TIE ROD HAD FAILED AND THE OUTER TIE ROD WAS ABOUT TO FAIL. THE DEALER STATED IT LOOKED AS IF THE VEHICLE HAD BEEN WORK ON PREVIOUSLY, AND WHOM EVER DID THE WORK DID NOT PLACE THE TABS BACK IN PLACE AND BECAUSE OF THAT THE TIE RODS EVENTUALLY STRIPPED AND FELL OUT OF PLACE. THE CONSUMER STATED THE RACK AND PINION WAS REPLACED AND THE PREVIOUS DEALER DID STATED THEY DID HAVE TO REMOVE THE TIE RODS IN ORDER TO REPLACE THE RACK AND PINION, HOWEVER THEY REFUSED TO REIMBURSE THE CONSUMER BECAUSE IT HAD BEEN OVER 5 YEARS SINCE THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070503January 15, 2004
STRUCTURE
WATER LEAKS UNDER AIR VENTS UNDER WINDOW WIPERS ,BODY SEAMS LET WATER IN CAR AS FAST AS IT WILL RUN.HAVE SEALED 1 LEAK WITH SILICONE ON SEAM ON PASSENGER SIDE. CARPET AND MAT ON DRIVER SIDE NOW GETTING WET AND STINKS. REPLACED WINDSHIELD 6-27-03,SO I KNOW THAT WAS NOT THE PROBLEM. CAR BOUGHT NEW AND HAS NEVER BEEN IN ACCIDENT. DEALERS SERVICE MGR.CLAIMS THERE HAS NOT BEEN ANY PROBLEMS,BUT MY MECHANIC,KNOWS A CHRYSLER MECHANIC THERE,AND HE SAYS THERE ARE PLENTY OF COMPLAINTS. THEY HAVE EVEN SPRAYED RUBBERIZED UNDERCOATING ON SEAMS AND SURROUNDING AREAS TO SEAL WATER LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053132January 13, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING IS OUT OR VERY HARD TO TURN UNTIL THE CAR IS WARMED UP. I BOUGHT THIS CAR IN AUG. OF 2003. THIS HAS FAILED ATLEAST 120 TIMES. DOESN'T MATTER IF IT IS SUMMER OR WINTER. WAS CHECKING TO SEE IF THIS WAS RECALLED. IT WASN'T SO I MADE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042727October 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP DETACHED FROM VEHICLE, CAUSING GASOLINE TO LEAK WHILE FUELING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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