Chrysler 300C Complaints (2007)

112 consumer complaints on file.

#10616437July 25, 2014
WHEELS, TIRES
I DROPPED OFF MY CAR TO HAVE NEW TIRES PUT ON IT. THE SHOP CALLED ME BACK AND SAID IT MAY LEAK AIR IF THEY PUT THE ORIGINAL ALUMINUM STEM BACK IN THEY DON'T CARRY CHRYSLER PARTS SO THEY SUGGESTED USING A RUBBER STEM. THEY SAID I CAN PURCHASE ONE FROM AUTO STORE AND HAVE THE DEALER OR ANOTHER SHOP INSTALL IT. WHEN I PICKED UP MY CAR THE TPMS (TIRE PRESSURE MONITORING SENSOR) WAS NOT READING ONE OF THE TIRES. THEY SAID IF IT DOESN'T WORK BY THE MORNING TO BRING IT BACK IN. I BROUGHT IT BACK AND RECEIVED A CALL 4 HRS LATER STATING THEY HAD PULLED THE TIRE PRESSURE MONITOR SENSOR OUT OF THE TIRE THE DAY BEFORE AND LEFT IT IN MY CUP HOLDER. THEY STATED THERE IS NOTHING THEY CAN DO THAT I NEED TO TAKE IT SOMEWHERE TO HAVE IT FIXED. THE SENSOR WORKS AND WORKED WHEN I BROUGHT IT IN. (THEY HAD ROTATED MY TIRES A MONTH EARLIER AND HAD NO ISSUES REPORTED AT THAT TIME) THEY INDICATED THEY WERE HAVING AN ISSUE REMOVING THE NEEDLE FROM THE VALVE STEM SO THEY DECIDED TO REMOVE THE ENTIRE SENSOR. I AM WRITING THIS BECAUSE I THOUGHT IT WAS ILLEGAL TO REMOVE A MANDATORY SAFETY DEVICE AND GIVE ME THE CAR BACK AND TELL ME TO HAVE ANOTHER PLACE TAKE CARE OF IT. 49 USC 30122(B). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615827July 23, 2014
ENGINE
COOLING FAN SEPARATED FROM ITS ASSEMBLY WHILE PULLING OUT ONTO A BUSY HIGHWAY FROM MY NEIGHBORHOOD. THE FAN SHATTERED AND TORE INTO MY RADIATOR CREATING A MAJOR ANTIFREEZE DUMP OUT OF THE RESERVOIR. THOUGHT I WAS HIT FROM BEHIND HOWEVER THERE WAS NO CAR BEHIND ME. THERE WAS NOT ANY AUDIBLE WARNING INDICATORS OR DASH LIGHTS WARNINGS IMMEDIATELY AFTER THIS FAN FAILURE IN WHICH THE A/C CONTINUED BLOWING COLD AIR. WITHIN 3 MIN OF FAILURE AS I SET AT A TRAFFIC LIGHT THE COOLING TEMP LIGHT CAME ON. I VEERED OFF AND PULLED INTO JIFFY LUBE AND FOUND OUT I HAD A ANTIFREEZE LEAK DUE TO LOOKING AT A POOL OF RED LIQUID ON THE GROUND...THE MECHANICS POURED WATER INTO THE RESERVOIR AND WE ALL NOTICED WATER POURING RIGHT OUT....AS WE LET THE CAR COOL WE ATTEMPTED TO RESTART VEHICLE AND THE IGNITION WOULDN'T TURN ON. ....HAD MY CHRYSLER TOWED TO THE DEALERSHIP AND THEY QUOTED A $8000 FIX WHICH INCLUDED $4000 OF IT FOR A REFURBISHED ENGINE DUE TO CYLINDER HEAD DAMAGE...THE DAMAGE ALL HAPPENED WITHIN 5 MINUTES OF FAILURE.....DONE SOME RESEARCH ONLINE AND FOUND THERE IS A 2006- 2008 DODGE CHARGER, DODGE MAGNUM, AND CHRYSLER 300 RECALL "CUSTOMER SATISFACTION NOTIFICATION L08 ENGINE COOLING FAN JUNE 2011". RECALL STATES THAT THE COOLING FAN FAILS AND COMES OFF IN HOT CLIMATE TEMPERATURE STATES. THIS WAS THE SAME EXACT FAILURE I HAD EXPERIENCED AND WAS TOLD BY CHRYSLER I WAS NOT COVERED BECAUSE MY SALES CODE HAD TO BE SALES CODE XDL OR XDK...SAME EXACT SITUATION HAPPENED TO MANY OTHERS INCLUDING ONE A FEW WEEKS BEFORE MINE IN WHICH CUSTOMER WAS DENIED. CHRYSLER WAS CALLED MULTIPLE TIMES AND HAVE HAD 2 CUSTOMER SERVICE REPS HANG UP IN MY GIRLFRIEND'S FACE AS SHE WAS EXPLAINING TO THE REPS HOW THIS FAILURE WAS THE SAME EXACT FAILURE. THERE NEEDS TO BE AN ADDITIONAL RECALL INVESTIGATION INTO THESE COOLING FANS BEFORE SOMEONE ENDS UP SEVERELY INJURED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596197June 4, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER 300C. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. THE CURRENT MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595808June 3, 2014
ENGINE AND ENGINE COOLING
RADIATOR COOLING FANS PN 24041556 CAVITY 1. THE FAN BLADES SEPARATED WHILE MY WIFE WAS DRIVING AND FORTUNATELY FOR US SHE WAS COMING TO A STOP. THE FAN BLADE(S) CAUSE MULTIPLE HOLES TO THE RADIATOR DISABLING THE CAR SO WE HAD THE CAR TOLLED. BOTH RADIATOR AND THE FAN ASSEMBLY WHERE DAMAGED BEYOND REPAIR. I CALLED CHRYSLER AT THE CS # 1-800-853-1403 ON THE RECALL NOTIFICATION ON THE WEB AT WWW.WKJEEPS.COM/MISC/LX/TSB_300C_FORUMS/CSN_L08.PDF WHICH HAS MY MAKE, YEAR AND MODEL AS PART OF THIS RECALL BUT THEY SAID THEY MY CAR DID NOT FIT THE RECALL SPECIFICS AND NO NOTICE SENT DUE TO SOME SPECIFICS WHICH THEY DID NOT TELL ME AND WOULD NOT PROVIDE ANY ASSISTANCE TO REPAIRS THE VEHICLE ON THIS RECALL OR ANY OTHER MEANS . HOWEVER PER THE NOTICE L08 SPECIFIES THE SAME DEFECT AND RESULTS WHICH HAPPENED WITH THE FAN MY CAR WITH THIS PART. I CAN'T IMAGINE SOME KID LOOKING DOWN IN THE ENGINE COMPARTMENT WHILE HELPING HIS DAD AND THIS FAN BLOWS UP LIKE A PLASTIC BOMB CAUSING SERVER INJURY OR EVEN DEATH OR WHILE DRIVING AND THE DAMAGE IMPAIRS THE VEHICLE BREAK LINE OF STEERING LINE CAUSING THE CAR TO BE UNCONTROLLABLE ON A 85 MPH TOLL ROAD. THIS PART OR RECALL NEEDS TO BE RECALLED AND REDONE TO INCLUDE THIS VEHICLE AND OR PN FOR RECALL AS WELL. JUNE 2011 DEALER SERVICE INSTRUCTIONS FOR: CUSTOMER SATISFACTION NOTIFICATION L08 ENGINE COOLING FANS 2006 - 2008 (LX) DODGE CHARGER, DODGE MAGNUM, AND CHRYSLER 300 NOTE: THIS NOTIFICATION APPLIES TO ALL OF THE ABOVE VEHICLES EQUIPPED WITH SEVERE DUTY ENGINE COOLING (SALES CODE NMS) OR VEHICLES EQUIPPED WITH (SALES CODE XDL OR XDK) WITH ?SOLD TO? SALES CODES AND/OR ARE CURRENTLY REGISTERED IN WARM CLIMATE STATES, BUILT THROUGH APRIL 29, 2008 (MDH 042912). THE ELECTRICALLY POWERED RADIATOR COOLING FANS ON ABOUT 52,000 OF THE ABOVE VEHICLES MAY SEPARATE DURING FAN OPERATION AND CAUSE DAMAGE TO THE RADIATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595345May 31, 2014
POWER TRAIN
UNABLE TO GET CAR OUT OF PARK. DROVE CAR ON 5-30, RETURNED HOME PARKED CAR IN GARAGE. ON 5-31-14, WENT TO LEAVE AND CANNOT GET CAR OUT OF PARK. HAVE READ MANY COMPLAINTS ON THIS SAME SITUATION. MOST PEOPLE ARE NOT GETTING RESULTS. I AM CALLING THE DEALERSHIP ON MONDAY, CAR WILL HAVE TO BE TOWED. I HAVE READ ABOUT A K39 NOTIFICATION, BUT NO RECALL THAT I CAN FIND. IF THIS IS A COMMON COMPLAINT, WHY IS THERE NOT A RECALL TO FIX. LUCKILY I DO HAVE A 2ND VEHICLE TO DRIVE BUT MOST PEOPLE ONLY HAVE ONE. THIS IS AN EXPENSIVE CAR AND THIS SHOULD NOT BE HAPPENING. I AM NOT HAPPY WITH CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576463April 1, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE WERE ON THE FREEWAY AND IN THE SPACE OF SEVERAL SECONDS, WE LOST RPMS, THE CHECK ENGINE LIGHT CAME ON, THEN THE TRACTION LIGHT, THEN ALL OF THE LIGHTS, THEN IT DIED JUST AS WE GOT ONTO THE SHOULDER. THE MECHANIC HAD TO REPLACE TIMING BELT AND WATER PUMP JUST TO GET IT RUNNING ENOUGH TO RUN THE CODES. MECHANIC REPORTS THAT THERE ARE BENT VALVES AND 4 OF THE CYLINDERS ARE MISFIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559467January 11, 2014
POWER TRAIN
CAR WOULD NOT COME OUT OF PARK. LEFT THE CAR THERE OVERNIGHT. CALLED FLAT BED THE NEXT DAY TO HAVE IT TOWED TO DEALER. CALLED THE DEALER THE NEXT DAY AND THEY SAID THE TOW TRUCK DRIVER GOT IT OUT OF PARK AND IT DIDN'T DUPLICATE THE PROBLEM FOR THE DEALER. NOTHING FIXED JUST HAD TO PAY A TOW BILL. HAVE OWNED THE CAR FOR SIX AND HALF YEARS NOW AND IT'S ONLY DONE IT THAT ONE TIME. ODD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557866December 30, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY VEHICLE BRAKES DID NOT WORK & OTHER PROBLEMS WITH THE VEHICLE & WHEN I ASKED THE DEALER IF THERE WAS RECALLS ON ANYTHING THEY SAID NO & I KNOW THERE WAS SOME BECAUSE A FRIEND OF MINE HAS THE SAME VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10534611August 10, 2013
STEERING, POWER TRAIN
I PARKED MY CAR AT A CVS PHARMACY DRIVE THRU TO PICK UP A PRESCRIPTION. ONCE THE TRANSACTION WAS COMPLETED I ATTEMPTED TO LEAVE THE AREA AND THE GEAR WOULD NOT MOVE FROM THE PARK POSITION. I CALLED AAA (KEYSTONE) FOR ROADSIDE ASSISTANCE TO MOVE MY CAR. UPON ARRIVAL TO MY CAR THE AAA FLEET DRIVER INFORMED ME THAT THE PROBLEM SEEMS COMMON WITH CHRYSLER-MADE VEHICLES RECENTLY. HE EXPLAINED TO ME THAT MY OVERRIDE BUTTON WAS BROKEN AND DID NOT WORK, THEN HE SHOWED ME HOW TO REMOVE THE GEAR SHAFT COVER TO ACCESS THE BACK UP OVERRIDE - THE GEAR RELEASE BUTTON. HE NOTED THAT HE JUST ASSISTED A DODGE CHARGER OWNER WITH THE SAME PROBLEM AND RECOMMENDED I CHECK FOR ANY RECALL DATA FOR THIS ONGOING CHRYSLER PROBLEM. I IMMEDIATELY CHECKED ONLINE TO LEARN THAT THERE IS A K39 RECALL FOR THE GEAR SHAFT OF 2005-2007 MODELS OF THE CHRYSLER 300. I CALLED THE NEAREST DEALER FOR AN APPOINTMENT TO ADDRESS THIS ISSUE. ONCE I ARRIVED AT THE DEALER, I WAS TOLD THAT MY VIN NUMBER DID NOT FIT THE RECALL REQUIREMENTS AND TOLD THAT I MUST PAY TO FIX THE PART OUT OF POCKET. THIS $400 REPAIR SHOULD HAVE BEEN COVERED BY THE RECALL, AND CHRYSLER! MY CAR WAS MANUFACTURED MAY 23, 2007 AND THE "ARBITRARY" CUT OFF DATE FOR THE K39 RECALL IS JUNE 1, 2007! HOW CAN ONE - TWO WEEKS MAKE THAT MUCH DIFFERENCE?!? HOW CAN 2005 MODELS BE INCLUDED YET TWO WEEKS PRIOR NOT??? IF THE PROBLEM EXISTS AND IS NOTED AS A RECALL ISSUE ALL VEHICLES THAT ENCOUNTER THE MALFUNCTION MUST BE INCLUDED IN THE RECALL!! IT SHOULD BE CLEAR THAT THE PROBLEM IS SYSTEMATIC, NOT DATE OR LOCATION SPECIFIC!! THIS PROBLEM SHOULD BE FIXED AT CHRYSLER'S EXPENSE, NOT THE CUSTOMER!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513242May 23, 2013
POWER TRAIN
THE OPERATER COULD NOT GET THE VEHICLE OUT OF PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512903May 20, 2013
ENGINE
DRIVING ON FREEWAY AT 68 MPH AND ENGINE JUST DIE WITH OUT NOTICE. ALSO 4 OR 5 TIME ENGINE DIE AFTER ACCELERATING FROM 0 TO 5-10 MPH. ENGINE JUSY STALL WITH OUT POWER. I HAVE TO PUT CAR ON PARK AND START THE ENGINE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511880May 14, 2013
FUEL/PROPULSION SYSTEM
JUST FILLED UP WITH PREMIUM 93 GAS. WAS HEADING TO WORK & STOPPED AT A LIGHT. CAR IDLE BECAME ROUGH. RPM'S DROPPED & THE CAR STALLED. IT TOOK 2 TRIES TO RESTART IT WHILE I WAS SITTING AT THE LIGHT WITH TRAFFIC BEHIND & IN FRONT OF ME. ONCE STARTED IT RAN FINE. NO OBD2 CODES COULD BE FOUND. IT HAS DONE THIS 4 TIMES IN THE LAST YEAR. BRAND OF GAS DOESN'T MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509520April 25, 2013
POWER TRAIN
I CAME OUT OF THE STORE ON 4/24/13, PLACED MY BAGS IN THE CAR AND STARTED THE CAR. I TRIED TO SHIFT THE GEAR FROM PARK, BUT IT WOULD NOT BUDGE. I TURNED THE CAR OFF AND ON SEVERAL TIMES TO MAKE SURE THAT THE CAR WAS ON. THE GEAR SHIFT STILL DIDN'T MOVE. I CALLED THE DEALERSHIP TO ASK WHAT WAS HAPPENING. THEY TOLD ME THAT THIS IS A VERY COMMON ISSUE AND TO LOOK UP A VIDEO ON YOUTUBE AND IT WOULD TELL ME HOW TO POP IT INTO GEAR. THE PROBLEM WAS THAT I HAD NO TOOLS. ONCE I GOT THE TOOLS, THE INSTRUCTION FROM THE VIDEO WORKED. MY QUESTION IS, IF THIS IS SUCH A WIDESPREAD PROBLEM AS THE SERVICE TECHNICIAN SAID IT WAS, WHY HAS THERE NOT BEEN A RECALL ISSUED? AS SOON AS I GOT HOME AND PARKED, IT LOCKED UP AGAIN. THIS IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508122April 13, 2013
POWER TRAIN
ONCE I STARTED MY CAR AND TRIED TO MOVE THE GEAR TO REVERSE TO BACK OUT OF A PARKING SPACE AND THE GEAR WOULD NOT MOVE FROM PARK POSITION. TRIED MOVING THE STEERING WHEEL THINKING IT WAS MAKING THE GEAR STICK BUT TO NO AVAIL. HAD TO EVENTUALLY CALL A TOW TRUCK WHO TOLD ME THAT WASN'T HIS FIRST CHRYSLER 300 HE'S HAD TO TOW FOR THE SAME ISSUE. HE HAD TO GET UNDER THE CAR AS WELL AS GO THRU A PANEL BESIDE THE GEARS IN ORDER FOR THE CAR TO EVEN MOVE TO BE PLACED ON THE TOW TRUCK. AFTER DROPPING OFF TO THE DEALERSHIP, I RESEARCHED TO SEE IF THERE WERE ANY ISSUES WITH THE CHRYSLER 300 2007 SERIES CAR. TURNS OUT THERE WAS A RECALL FOR SOME OF THE CHRYSLERS BUILT FROM JUNE - SEPTEMBER 2007 FOR THE SAME ISSUE AND THEY WERE ABLE TO GET A RECALL TO HAVE THE ISSUE FIXED. I GOT THE ISSUE FIXED AS WELL BUT HAD TO PAY. I CONTACTED CHRYSLER WHO TOLD ME BECAUSE MY CAR WAS MANUFACTURED IN MAY 2007 THAT THERE SHOULDN'T HAVE BEEN ANY ISSUE AND THEREFORE NOT COVERED UNDER THE RECALL. CLEARLY CHRYSLER IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501222March 4, 2013
POWER TRAIN
THE 300C SHIFTER WAS STUCK IN PARK AND WOULD NOT MOVE. I LEFT THE CAR PARKED AND LATER THAT EVENING, THE SHIFTER MOVED TO OTHER GEARS. THIS OCCURRED SEVERAL TIMES, SO I TOOK IT BACK TO THE DEALER INFORMING THEM OF THE OCCURRENCES. THE SERVICE REP TOLD ME THAT WAS A PROBLEM THAT HAD BEEN OCCURRING WITH THE 300C MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501228March 4, 2013
POWER TRAIN
THE 300C (HEMI) HESITATES WHEN PULLING OFF, STOPPING AND/OR ACCELERATING. IT IS A DANGER WHEN MERGING FROM RAMPS ON BECAUSE IT DOES NOT PULL OFF WHEN THE ACCELERATOR IS PRESSED; IT HESITATES, THEN TAKE OFF WITH A LOT OF POWER CAUSING THE CAR TO MOVE FARTHER TO THE LEFT OR RIGHT OF THE INTENDED DIRECTION BECAUSE OF THE HEMI POWER WHEN ACCELERATION CATCHES UP. IT IS A DANGER AND SHOULD BE ADDRESSED BEFORE SOMEONE IS KILLED OR MAIMED IF IT HAS NOT ALREADY OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496397February 4, 2013
POWER TRAIN
THE SHIFT LEVEL IS STUCK IN PARK. WITH THE BRAKE PRESSED, IT WILL MOVE RIGHT BUT NOT DOWN INTO GEAR. IF I TAKE MY FOOT OFF THE BRAKE, IT WILL NOT MOVE TO THE RIGHT AT ALL. THE RECOGNITION OF THE BRAKE BE DEPRESSED APPEARS TO BE WORKING. I WAS 120 MILES FROM HOME SO I TOOK THE CONSOLE APART AROUND THE GEAR SHIFTER AND FOUND A CABLE THAT I COULD PULL BACKWARDS AND THEN WAS ABLE TO SHIFT OUT OF PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475307September 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER 300C. THE CONTACT STATED THAT WHILE TRYING TO SHIFT TO DRIVE, THE SHIFT LOCK MECHANISM SEIZED MAKING IT IMPOSSIBLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS REPAIRED BY THE CONTACT THROUGH INTERNET RESEARCH. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472900August 29, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER 300-C. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD SHIFT FROM THE EIGHTH CYLINDER TO THE FOURTH CYLINDER, CAUSING THE VEHICLE TO BECOME UNRESPONSIVE TO ACCELERATION ATTEMPTS. THE VEHICLE STARTED TO LOSE POWER WHEN DRIVING AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER REPLACED THE COIL AS A PRECAUTION HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471981August 23, 2012
POWER TRAIN
CANNOT SHIFT OUT OF PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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