Chevrolet Sonic Complaints (2013)

217 consumer complaints on file.

#10862364April 30, 2016
UNKNOWN OR OTHER
WHEN THE YOU START THE CAR, IT HOPS, JERKS ROUGHLY, AND IT TAKES LONGER THAN WHAT IT SHOULD TO START EVEN IN FAIR WEATHER. HESITATES TO SHIFT, JERKS INTO GEAR, VERY SLOW (UNSAFE ON HIGHWAY), A GUTLESS WONDER, AND ACTS AS IF THE TRANSMISSION IS SLIPPING WHEN THE REAL ISSUE IS UNKNOWN. IT SHAKES AND SHUTTERS, THIS WAS A CONTINUATION OFF OF THE CHEVY AVEO PLATFORM. THE CHEVY AVEO DID NOT HAVE THESE TYPE OF ISSUES. I'M AFRAID THAT IF THIS VEHICLE IS CONTINUED TO BE DRIVEN, YOU WOULDN'T BE ABLE TO GET OUT AN EMERGENCY SCENARIO DUE TO THE SLUGGISHNESS, IT'S AN ABSOLUTE GUTLESS WONDER. AND AGAIN, IT'S UNSAFE TO DRIVE ON THE HIGHWAY. DOESN'T WANT TO GO INTO 2ND GEAR TOO WELL, WHICH IS WHY I SAID IT'S UNSAFE ON THE HIGHWAY ESPECIALLY. ALL AROUND A SLOW AND UNRELIABLE CAR, IT IS DEVASTATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853260April 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
THE SENOR CODES KEEP COMING ON. HAD IT 3MONTHS IN SHOP TO RESET 3TIMES. NOW THERMOSTAT OR SENOR BAD. WIPERS DIDN'T WORK ONE DAY AFTER I BROUGHT IT. THE HOSES DISCONNECTED FROM HOOD AREA. HAD TO DRIVE HOME IN RAIN WITH HEAD OUT WINDOW. THE RPM KEEPS STICKING WHILE I'M DRIVING IT. I LIVE ON S.S. SO I DON'T HAVE A LOT OF BUCKS TO KEEP PUTTING IN THIS CAR. I TRADED A GOOD CAR IN CHEV AVERO WITH NOTHING WRONG WITH IT.THE DEALER CHARGED ME TO MUCH FOR THIS CAR AND WONT TAKE IT BACK.YOU ASK FOR DATE IT BEEN GOING ON SINCE DEC 2015 TO APRIL 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852208March 29, 2016
AIR BAGS
I HAVE HAD MY CAR INTO THE DEALER 3 TIMES NOW WITHIN 5 MONTHS AND THEY HAVE YET TO FIX MY PASSENGER AIRBAG ISSUE. I TOOK IT IN ON 11/27/2015, 02/26/2016 AND AGAIN ON 03/28/2016. THE FIRST 2 TIMES I WAS TOLD THAT THEY WOULD HAVE TO ORDER THE SENSOR FOR IT AND THE LAST TIME THEY TOLD ME THAT THEY HAD THE SENSOR BUT WHEN THEY CALLED ME THEY TOLD ME THAT THE SENSOR THEY ORDERED WAS WRONG AND THAT THE SENSOR I NEEDED WAS MARKED AS DISCONTINUED FROM GM. THE AIRBAG LIGHT WOULD STAY OFF EVEN WITH MY FIANCE SITTING IN THE SEAT WHOM WEIGHTS A LITTLE OVER 200LBS AND THEN IT WOULD DESIDE TO COME ON AND OFF AS IT WANTED. NOW THAT I HAVE TAKEN IT TO THE SHOP AND FOUND OUT THAT THE PART IS DISCONTINUED MY MAIN AIRBAG LIGHT IS ON AND I HAVE LESS THAN 100,000 MILES ON THE CAR AND I HAVE THE GMPPP PLAN AND THE DEALERSHIP HASN'T OFFERED ME TO CALL AND GET A RENTAL, THEY HAVE ACTED LIKE THIS IS NOT A BIG DEAL. I HAVE A 13 YR AND MY FIANCE AND MYSELF WHOM IS PREGNANT THAT RIDE IN THIS CAR AND IT'S NOT SAFE. NOT HAPPY AT ALL!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840151March 6, 2016
TIRES, TIRES:SIDEWALL
4 ASPEN TOURING TIRES PURCHASED IN 8/2015. IN DEC 2015, 1 OF THE TIRES BLEW OUT. BIG O SAID IT WAS SOMETHING OWNER RAN OVER BUT OWNER SAYS SHE DID NOT RUN OVER ANYTHING AND THE BLOW OUT WAS ON THE SIDE NOT ON THE TREAD. OWNER REPLACED WITH NEW ASPEN TOURING TIRE ON 1/14/2016. ON 3/6/2016, OWNER NOTICED A BLISTER ON THE SIDEWALL OF ONE OF THE TIRES. SHE WILL NEED TO REPLACE ANOTHER ONE OF THE TIRES BEFORE IT BLOWS OUT. 2 TIRES IN 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837641February 22, 2016
AIR BAGS
THE VEHICLE WAS MOVING AND I HAD A STRONG FRONTAL CLASH AGAINST A RETAINING WALL, THE IMPACT DAMAGED ALL ACROSS THE FRONT OF THE CAR AND THE AIR BAGS DID NOT WORK. THE INSURANCE COMPANY DECLARED IT A TOTAL LOSS AND THE AGENCY WHERE WE BOUGHT THE VEHICLE IS NOT CLAIMED RESPONSIBILITY FOR THIS SERIOUS LACK IN THE SAFETY EQUIPMENT WHICH IS WORRYING FOR THE CAR LOT WHERE IT CAME FROM MY CAR AND THE SAFEGUARD OF THE DRIVERS OF THIS TYPE OF BRAND OF DEFECTIVE VEHICLES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10836923February 18, 2016
VISIBILITY/WIPER
WHEN THE TEMPERATURE DROPS AROUND 0-15 THE WINDWASHER FLUID WILL NOT SPRAY OUT OF THE NOZZLES BECAUSE THE NOZZLES FREEZE UP ON THE CAR.. SO WHEN YOU'RE GOING DOWN THE HIGHWAY YOU CANNOT USE YOUR WINDOW WASHER FLUID IT WILL NOT SPRAY OUT OF THE CAR AND YOU CAN'T SEE ANYTHING BECAUSE THE WINDOW DOESN'T BECOME CLEAN FROM ROAD SALT.. I HAVE CALL GM ON THIS ISSUE AND THERE IS NO RECALL AND THEY WON'T DO ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823741February 2, 2016
AIR BAGS
WHEN MY WIFE RIDES FRONT PASSENGER SEAT AIR BAG INDICATOR SHOWS AIR BAG OFF. RETURNED VEHICLE TO DEALER. WAS INFORMED AFTERMARKET SEAT COVERS WILL EFFECT SENSOR AND GIVER GM BULLETIN #06-08-50-009H. SUBSEQUENTLY REMOVED SEAT COVERS BUT SENSOR STILL NOT WORKING. RETURNED TO DEALERSHIP. WAS INFORMED SENSOR WAS WORKING AS DESIGNED AND PROBLEM WAS MY WIFE'S WEIGHT (85 LBS). THAT THE SENSOR WAS SET AT INDUSTRY STANDARD OF 95LBS. CONTACTED GM CONSUMER RELATIONS AND SUBSEQUENTLY INFORMED TO RETURN TO DEALERSHIP FOR REPAIR. RETURNED TO DEALERSHIP AND AGAIN INFORMED THAT THE SENSOR WAS WORKING AS DESIGNED AND GIVEN GM BULLETIN #12-09-41-002B PASSENGER PRESENCE SYSTEM. AGAIN ADVISED IT AS A WEIGHT ISSUE EVEN THOUGH THE BULLETIN STATED "THE SYSTEM WORKS BY DETECTING THE CAPACITANCE OF THE OBJECT ON THE SEAT, NOT THE WEIGHT". CONTACTED GM CONSUMER RELATIONS AGAIN AND WAS ADVISED THAT THEY COULD NOT FORCE THE DEALERSHIP TO FIX THE ISSUE. NEVER ADVISING IF THERE WAS EVEN A REPAIR AVAILABLE OR ACKNOWLEDGING THAT THE SENSOR IS SET AT 95 LBS. MY WIFE RIDES IN MY KIA AND DAUGHTER'S CHEVY TRAVERSE WITH NO ISSUES. JUST WOULD LIKE A STRAIGHT ANSWER AND WISH WOULD HAVE KNOWN THE WEIGHT EFFECT ON FRONT PASSENGER SEAT. I KNOW WHAT MY WIFE'S WEIGHT WAS AND I WOULD NEVER HAVE PURCHASED THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822556January 27, 2016
AIR BAGS, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNED A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE REVVED CONTINUOUSLY. THE FOLLOWING DAY, THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HER HEAD AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10820736January 17, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY WINDOW IN THE REAR WILL NOT GO UP AND DOWN FROM THE FRONT CONTROL PANEL,AND MY KEY IS STICKING THEY HAVE FIX MY KEY ONCE AND MY WINDOWS WAS WANDERING WHAT WAS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820575January 15, 2016
SEAT BELTS, UNKNOWN OR OTHER
WHEN I HAVE A PASSENGER IN MY CAR THE LIGHT WILL STAY OFF FOR THE AIRBAG AND SO WILL THE SAT BELT LIGHT WHEN I AM SEATING STILL ANYWHERE FROM A PARKING SPOT TO A STOP LIGHT ANYWHERE MY CAR WILL IDEL UP TO 2500-3000 RPMS AND MY FEET RE ON THE BREAK AND CLUTCH IF I DONT WATCH CLOSELY AND LET THE BREAK OFF ANY MY CAR WILL TAKE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816303December 26, 2015
AIR BAGS, SEAT BELTS
WHEN A PASSENGER IS PRESENT, THE AIR BAG AND SEATBELT INDICATOR DOES NOT INDICATE THAT THEY ARE ACTIVE LIKE THEY ARE SUPPOSED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809661December 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE DRIVING 70 MPH AND ATTEMPTING TO ACTIVATE THE TURN SIGNALS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808093December 2, 2015
POWER TRAIN
THE GEAR SHIFT BUTTON GETS STUCK IN DEPRESSED POSITION, PREVENTING REMOVAL OF THE KEY FROM IGNITION WHEN IN PARK POSITION AND ALLOWS THE SHIFTER TO SHIFT BETWEEN GEARS AND PARK POSITIONS WITH LITTLE-TO-NO INTERVENTION. INABILITY DISENGAGE BUTTON AND TO REMOVE THE KEY FROM THE IGNITION ALSO CREATES INABILITY TO SECURELY PARK THE VEHICLE AND TURN THE VEHICLE OFF. THIS APPEARS TO BE A COMMON PROBLEM ARE THERE ARE PLENTY OF FORUMS ONLINE ABOUT THE TOPIC. HERE IS A VIDEO OF SOMEONE ELSE HAVING THE SAME PROBLEM I'M HAVING: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TMUXP0BXTVI THIS IS EXTREMELY DANGEROUS AND I DON'T UNDERTAND HOW GM HASN'T RECALLED IT. THE CAR BECOMES LITERALLY IMPOSSIBLE TO PARK. IT HAPPENED TO ME WHEN I GOT HOME ONE NIGHT AND I ALMOST TO LEAVE THE KEY IN THE IGNITION OVERNIGHT BECAUSE IT WOULDN'T COME OUT, WHICH WOULD HAD PROBALY KILLED THE BATTERY. THANKFULLY AFTER MINUTES OF TURNING THE CAR ON AND OFF AND SHIFTTING GEARS IT FINALLY CAME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795019November 20, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE DRIVING 20 MPH, THE WINDOW WIPER/WASHER SWITCH FAILED AND THE ANTI THEFT WARNING INDICATOR ILLUMINATED. THE FAILURE RECCURED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW WIPER/WASHER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794688November 18, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HER FOOT SLIPPED OFF THE ACCELERATOR AND BRAKE PEDAL WHEN DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DUE TO THE ACCELERATOR AND BRAKE PEDAL BEING MADE OUT OF METAL INSTEAD OF RUBBER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THERE WAS NO REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789812November 11, 2015
SUSPENSION
WHEN WE GO DOWN THE ROAD AND HIT A SMALL BUMP WE HERE A BANG FROM THE PASSENGER SIDE FRONT . THE DEALER SAID IT WAS THE STABILIZER BAR AND THE BAR BUSHING BUT IT IS NOT THAT IT IS THE STERILIZER BAR LINKS THEY ARE MADE OUT OF HARD PLASTIC THEY SHOULD BE RECALL ON THEM SOME ONE CAN GET HURT OR KILL BECAUSE OF THEM. I ASK GM TO PAY ME BACK BUT THEY SILL WELL NOT CALL ME BACK ON IT. IF SOME ONE IS LOOKING FOR THEM THEY ARE 523-040 BY DORMAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785664October 23, 2015
ELECTRICAL SYSTEM
MY WIRING HARNESSES HAVE BEEN CHEWED BY RODENTS TWICE IN LESS THAN 10 DAYS BECAUSE GM USES SOY BASED PLASTICS TO COAT THE WIRING HARNESSES. SOY PRODUCTS ARE USED IN THE MAKING OF RODENT FOODS. MY CAR STOPPED DEAD IN TRAFFIC BECAUSE THE WIRES BROKE DUE TO THE DAMAGE (FOUND LATER AT DEALERSHIP). IT WAS FORTUNATE THAT I WAS JUST PULLING AWAY FROM A STOP IN MY NEIGHBORHOOD WHEN IT OCCURRED AND NOT ONCE I HAD REACHED INTERSTATE SPEEDS WHERE I NORMALLY DRIVE TO WORK. THERE ARE THOUSANDS OF COMPLAINTS ONLINE CONCERNING THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782520October 15, 2015
SERVICE BRAKES
INTERMITTENTLY, APPLYING THE BRAKES HARD IS UNRESPONSIVE - LIKE PRESSING ON A BOARD. I NEARLY STRUCK 2 KIDS ON BIKES THE OTHER DAY. SCARY. THE DEALER STATED, "TECHNICIAN TEST DROVE VEHICLE AND VERIFIED CUSTOMER'S CONCERN. INSPECTED BRAKE SYSTEM, FOUND CHECK VALVE FOR BRAKE BOOSTER STUCK OPEN AND BRAKE BOOSTER VACUUM PUMP SEIZED." I CONTEND THAT THIS IS NOT A WEAR AND TEAR TYPE OF ISSUE, BUT RATHER A MANUFACTURER'S DEFECT. IN RESEARCHING THIS MATTER, I FOUND MESSAGE BOARDS AND FORUMS THAT DESCRIBE THE SAME ISSUE. HERE IS ONE SUCH DISCUSSION: HTTP://WWW.SONICOWNERSFORUM.COM/FORUM/HANDLING-BRAKING-SUSPENSION-DISCUSSION/18313-BRAKE-PEDAL-GETS-ROCK-HARD-IMMEDIATELY-OFF-BOOST-VAC-PUMP-GOING.HTML CHEVROLET WILL NOT REMEDY THIS PROBLEM UNDER THE POWER TRAIN WARRANTY AND THE DEALER WANTS $700 TO FIX THE PROBLEM. THIS SHOULD BE FIXED FREE OF CHARGE BECAUSE IT IS APPARENTLY A COMMON AND VERY DANGEROUS DEFECT IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764185September 16, 2015
VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY DURING A RAIN SHOWER AT ABOUT 60 MPH, WHILE USING THE WIPERS, THE DRIVER'S SIDE WIPER MADE A LOUD CRACK SOUND AND FELL OFF! I WAS UNABLE TO SEE AND NEARLY HIT THE VEHICLE IN FRONT OF MYSELF. SINCE IT WAS LATE SATURDAY NIGHT, I STOPPED AT A LOCAL PARTS STORE (ADVANCED AUTO) AND PURCHASED A NEW WIPER. WHEN THE CLERK INSPECTED THE BLADE, HE FOUND THAT THE WIPER ARM DOES SECURELY ATTACH WITH THE WIPER ITSELF. WHEN I CONTACTED THE DEALERSHIP, THE MAN I SPOKE WITH SAID HE COULD REPLACE THE WIPER ARM, HOWEVER THIS MAY NOT RESOLVE THE ISSUE WITH IT "FALLING OFF".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762295September 8, 2015
POWER TRAIN
I WAS GOING UP HILL APPROACHING A PARKING SPACE IN THE GARAGE WHERE I WORK. I WENT TO TURN INTO THE PARKING SPACE AND MY TURBO ENGINE SPED UP AND SLAMMED ME INTO THE GARAGE WALL. THE AIR BAGS WERE DEPLOYED. THERE WAS A MALFUNCTION ON THIS CHEVY SONIC. IF I HAD PARKED ON THE TOP FLOOR, I WOULD PROBABLY HAVE BEEN KILLED SINCE IT WOULD HAVE CRASHED DOWN INTO THE STREET. I MY ARMS AND MY ONE LEG WAS BURNED BY THE AIR BAGS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Chevrolet Sonic