Chevrolet Sonic Complaints (2012)

354 consumer complaints on file.

#11083798April 7, 2018
ENGINE
COOLANT LEAK FROM WATER PUMP, APPLICABLE HOSES AND SURGE TANK. REPLACED WATER PUMP, SURGE TANK AND HOSE IN 2016. NEED TO REPLACE WATER PUMP, HOSES AND SURGE TANK AGAIN IN 2018. THERE IS ALSO AN ENGINE OIL LEAK YET TO BE IDENTIFIED. 1.8 L ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080331March 20, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. WHEN PRESSING THE SHIFT GEAR BUTTON TO SWITCH BETWEEN GEARS, THE BUTTON WOULD BECOME STUCK AND REMAIN DEPRESSED. AS A RESULT, THE SHIFTER WOULD INADVERTENTLY CHANGE THE TRANSMISSION FROM DRIVE TO REVERSE, NEUTRAL, OR PARK, WHEN ACCIDENTALLY BUMPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER (PENNY KEMP CHEVROLET IN EVANSVILLE, IN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072808February 13, 2018
POWER TRAIN
STARTING IN NOVEMBER 2016 THE GEAR SHIFT BUTTON BEGAN STICKING A LITTLE ON THE COLD DAYS. A MONTH LATER I WAS UNABLE TO TAKE THE KEY OUT OF THE IGNITION AND COULDN'T GET THE BUTTON TO POP BACK OUT UNTIL THE CAR WAS WARM. WD-40 HELPED TEMPORARILY AND THEN MY MECHANIC CLEANED IT AND USE SILICONE. IT WAS BETTER BUT STILL STICKY. NO ISSUES DURING SPRING, SUMMER AND FALL BUT IT STARTED AS SOON AS THE COLD WEATHER HIT. IF I AM IN THE CAR LONG ENOUGH IT ISN'T A PROBLEM BUT SHORT TRIPS ON COLD DAYS MEAN I HAVE TO USE A CARD TO PRY THE BUTTON OUT. ONLY ONCE HAS IT CAUSED A PROBLEM WHILE DRIVING WHEN IT TOO EASILY SLID FROM D INTO M1. I DROPPED MY CAR OFF TO HAVE THE GEAR SHIFTER REPLACED. THE PART IS ABOUT $150. I DON'T KNOW HOW MUCH LABOR WILL BE AND I HAVENT BEEN UNDER WARRANTY FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071951February 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. AFTER DRIVING APPROXIMATELY 35 MPH, THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT DROVE THE VEHICLE BACK HOME (A MILE AWAY) AND NOTICED A LOT OF SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL COOLER COMPONENT AND LINES FAILED AND NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC COULD NOT FIND THE PART TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11066611February 2, 2018
AIR BAGS
I WAS INVOLVED IN A CRASH IN WHICH I WAS ON THE HIGHWAY, TRAFFIC WAS CONGESTED DUE TO ANOTHER ACCIDENT AND CONSTRUCTION. ME AND THE VEHICLE AHEAD OF ME WERE AT A COMPLETE STOP AS WAS EVERYONE ELSE, WHEN I WAS REAR ENDED PRETTY FORCEFULLY AND TO THE POINT THAT AFTER SLAMMING HARDER ON MY BREAKS, MY VEHICLE WAS STILL SHOVED INTO THE TRUCK IN FRONT OF ME. MY COMPLAINT IS THAT MY AIRBAG NEVER EVEN DEPLOYED. I WAS STRUCK PRETTY HARD AS WELL AS SHOVED INTO THE VEHICLE IN FRONT OF ME THAT CRUNCHED MY CAR AT BOTH ENDS. I FIND THIS A SERIOUS SAFETY HAZARD THAT MY AIRBAGS DID NOT PROTECT ME FROM IF I WOULD HAVE HIT THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063213January 17, 2018
ENGINE
TL-CONTACT OWNS A 2012 CHEVY SONIC ---- CONTACT WAS STOPPED AT TRAFFIC LIGHT AND HEAT WENT COLD -- NO HAT ONLY BLOWS COLD AIR -- DEALERSHIP DID DIAGNOSTIC TEST AND VEHICLE WAS FIXED ONCE ALREADY -- VEHICLE HAS 60,000 MILES --- HEAT KEEPS GOING COLD WHEN VEHICLE IS STOPPED . 0 RECALLS ASSOCIATED WITH THIS VIN...CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060773January 5, 2018
POWER TRAIN
WHILE DRIVING THE CAR ON DESIGNATED TRUCK ROUTE STREET -SPEED LIMIT WAS 45 MPH -THE TRANSMISSION WOULD NOT UP-SHIFT TO THE THIRD THROUGH SIXTH GEARS, LIMITING THE VEHICLE'S SPEED CAUSING A UNSAFE SPEED REDUCTION. AFTER FINALLY PULLING THE CAR OVER OUT OF TRAFFIC AND PARKING THE CAR IT WOULD NOT GO INTO REVERSE AND ALL FOUR WHEELS TO LOCKED. CAR HAD TO BE TOWED TO DEALER WHERE THEY HAD TO REPLACE THE ENTIRE TRANSMISSION WITH ONLY 56,935 MILES ON THE CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057942January 2, 2018
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. IN ADDITION, THE SHIFTER FRACTURED WHILE SHIFTING FROM PARK TO DRIVE. THE VEHICLE WAS DRIVEN TO A DEALER (HENNESSY BUICK GMC, 7261 JONESBORO ROAD BUILDING 1, MORROW, GA 30260, (844) 240-2377) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057885January 1, 2018
ENGINE, VISIBILITY/WIPER
I AM HAVING PROBLEMS WITH MY WINDSHIELD WIPER FLUID THE HOSE OR SOMETHING IS CAUSING THE FLUID TO DRAIN ON THE GROUND I EXPLAINED TO BRADLEY CHEVROLET IN FRANKLIN INDIANA THAT THIS HAS BEEN A RECALL ISSUE BUT THEY STATED THAT MY VIN NUMBER WASN'T IN THE RECALL BUT I AM HAVING THE SAME ISSUE THAT IS DUMB I WANT THIS WORK COMPLETED UNDER THE RECALL AND FIXED AND I AM HAVING A LEAN CODE OF PO171 COME UP THAT ONSTAR DIAGNOSED AND BRADLEY DOESN'T WANT TO EVEN LOOK AT IT WITHOUT CHARGING ME A DIAGNOSTIC FEE WHEN I ALREADY HAVE THE CODE FEELING VERY FRUSTRATED PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051747December 1, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. AFTER STOPPING THE VEHICLE, IT WOULD NOT ACCELERATE FORWARD AND THE TRANSMISSION WOULD GET STUCK IN THIRD GEAR. THE VEHICLE WAS TAKEN TO MILTON RUBIN CHEVROLET IN AUGUSTA, GEORGIA WHERE IT WAS DIAGNOSED THAT THE TCM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 141V31500 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048271November 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, AIR BAGS, STEERING
TL* THE CONTACT OWNED A 2012 CHEVROLET SONIC. WHILE THE CONTACT'S HUSBAND WAS DRIVING 35 MPH IN INCLEMENT WEATHER, THE CONDITION WENT FROM RAIN TO SNOW AND THE VEHICLE STARTED TO FISHTAIL. THE CONTACT STATED THAT THE ALL TERRAIN TRACTION CONTROL SYSTEM ACTIVATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT HER HUSBAND LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE DRIVER'S SIDE FRONTAL AIR BAG AND THE PASSENGER FRONTAL AIR BAG DEPLOYED; HOWEVER, THE DRIVER'S FRONTAL AIR BAG ONLY PARTIALLY DEPLOYED. THE DRIVER SUSTAINED A FRACTURED STERNUM, A FRACTURED HIP, A FRACTURED PELVIS, AND INTERNAL BLEEDING. THE CONTACT'S HUSBAND DIED FROM HIS INJURIES. THE PASSENGER SUFFERED A MILD CONCUSSION, KIDNEY FAILURE, AND BURNS FROM THE SEAT BELTS AND AIR BAG DEPLOYMENT. THE DRIVER AND PASSENGER WERE TRANSPORTED BY SEPARATE AMBULANCES FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. A POLICE REPORT WAS FILED. LITHIA CHEVROLET OF REDDING (200 E CYPRESS AVE, REDDING, CA 96002, (530) 410-6002) WAS CONTACTED AS TO WHAT MAY HAVE CAUSED THE VEHICLE TO LOSE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 85,560.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11042924November 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
12/23/16, I PURCHASED A 2012 CHEVROLET SONIC. 4/6/17, I WAS AT A TRAFFIC LIGHT WHEN SMOKE COME IN THE VENTS FROM THE HOOD OF THE CAR. I CALLED ONSTAR & TO RUN A DIAGNOSTIC. THE DIAGNOSTIC DIDN'T RETURN ANY INFORMATION & I CONTACTED THE DEALER & TOOK THE VEHICLE FOR SERVICE ON 4/9/17. I WAS TOLD THE THERMOSTAT HOUSING WAS LEAKING AND CAUSED THE SMOKING. THE COOLANT SYSTEM WAS FLUSHED & FILLED & A GM OIL, LUBE, FILTER CHANGE WAS DONE. THE VEHICLE WAS READY FOR PICK ON 4/19/17. A FEW WEEKS LATER THE CAR WAS SMOKING AGAIN. I CALLED THE DEALER, I WAS TOLD IT WAS PROBABLY JUST FLUID ON THE ENGINE. THE CAR CONTINUED TO SMOKE PERIODICALLY. 6/7/17, THERE WAS A LARGE POOL OF OIL UNDER THE CAR, I TOOK THE CAR TO A LOCAL SHOP. THEY SAID THAT THE OIL HAD BEEN OVERFILLED & THAT IT BLEW A SEAL. I CALLED THE DEALER, I WAS TOLD THEY DID NOT OVERFILL THE OIL & MADE ANOTHER SERVICE APPOINTMENT. I WAS TOLD AGAIN THERE WAS A PROBLEM WITH THE COOLANT SYSTEM & THE OIL & THAT WAS THE REASON FOR THE SMOKING. REPAIRS COMPLETED 7/10/17. 9/27/17, WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON, SO I CALLED ONSTAR FOR A DIAGNOSTIC & THEY GAVE ME AN ERROR CODE P0299. THEY TOLD ME THAT IT WAS AN AIRFLOW PROBLEM. I CALLED THE DEALER & ASKED FOR THE SERVICE MANAGER & GAVE HER THE ERROR CODE. SHE SAID THERE WAS A PROBLEM WITH THE TURBO & THAT I NEEDED TO BRING THE VEHICLE IN. I TOOK THE CAR TO THEM 10/3/17. 10/4/17, THE SERVICE DEPARTMENT CALLED ME & TOLD ME THAT THE TURBO ON THE CAR WAS BAD. THE REPAIRS WERE COMPLETED ON 10/12/17. 10/13/17 THE CAR OVERHEATED. THE VEHICLE WAS LEAKING COOLANT IN TWO PLACES. I TOOK IT TO A DIFFERENT DEALER & THEY SAID THE T-JOINT IN THE COOLANT SYSTEM WAS LEAKING. THE REPAIRS WERE COMPLETED ON 10/18/17. 11/3/17 AN EMAIL FROM ON-STAR SAID THERE WAS AN ENGINE PROBLEM. I CONTACTED ON-STAR FOR A DIAGNOSTIC & THEY SAID SOMETHING IS WRONG WITH THE COOLANT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035522October 22, 2017
POWER TRAIN
AUTOMATIC SHIFT BUTTON GETS STUCK CAUSING THE ABILITY FOR THE VEHICLE TO ACCIDENTALLY COME OUT OF GEAR. WHEN THE SHIFT BUTTON IS STUCK IN, I THEN NEED TO PRY THE SHIFT BUTTON OUT TO PUT IT INTO PARK IN ORDER TO REMOVE THE KEY. WE HAVE BEEN DRIVING THE CAR FOR A COUPLE OF YEARS THINKING IT IS NOT A BIG DEAL TO PRY THE BUTTON OUT (RATHER THAN PAY $400 TO GET IT FIXED), UNTIL WE FIGURED OUT THAT WHEN THE BUTTON IS STUCK IN, IT CAN EASILY BE BUMPED INTO DIFFERENT GEARS BY ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034295October 18, 2017
STRUCTURE:BODY
I NOTICED THE DRIVER'S DOOR WAS NOT CLOSING COMPLETELY. UPON INSPECTION I SAW THE DOOR LATCH POST THAT IS SCREWED ONTO THE BODY WAS LOOSE. THIS IS A SAFETY ISSUE IF THE DOOR DOES NOT STAY CLOSED DURING DRIVING AND ALSO A BODY INTEGRITY ISSUE SHOULD WATER ENTER THE VEHICLE THROUGH THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031510October 3, 2017
POWER TRAIN
IN 2014 THE SHIFT GEAR WAS REPLACED DUE TO A RECALL. IT HASN'T BEEN 3YRS, AND THE SHIFT GEAR IS DAMAGED AGAIN. WHEN I SHIFT GEAR FROM PARK THE RELEASE BUTTON STAYS STUCK, POSING A SAFETY HAZARD, IF BY ACCIDENT THE SHIFT GETS PUSHED WHILE THE CAR IS ON DRIVE. UPON PARKING THE CAR, THE RELEASE BUTTON STAYS STUCK AND THE KEYS WILL NOT COME OFF UNTIL THAT BUTTON IS RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030660September 30, 2017
POWER TRAIN
I CAN BE DRIVING MY CAR NORMAL WHEN OUT OF NOWHERE IT ALMOST COMPLETELY LOSES POWER IN THE MIDDLE OF THE ROAD (TO THE POINT IT IS VERY DANGEROUS TO BE DRIVING). THE TCS LIGHT WILL ILLUMINATE AS WELL AS THE CHECK ENGINE LIGHT WITH 2 CODES. I WAS IN TRAFFIC AND MY CAR LITERALLY WOULD NOT PICK UP SPEED/ACCELERATE (EVEN WITH PEDAL ALL THE WAY TO FLOOR). THIS IS A VERY SCARY SITUATION THAT SHOULD NOT BE HAPPENING WITH A CAR THAT ISN'T EVEN THAT OLD AND ONLY JUST HIT 60,000 MILES. I'M GUESSIMG ON THE FIRST DATE I NOTICED THE ISSUE, AND IT HAPPENED AGAIN ON SEPTEMBER 29, 2017. I DO NOT FEEL SAFE DRIVING THIS VEHICLE I HAVE INVESTED IN AND FEEL MY TRANNY SHOULD HAVE BEEN ONE INCLUDED IN THE RECALL, ESPECIALLY WITH IT FAILING BEFORE 60,000 MILES. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030314September 28, 2017
AIR BAGS
AIRBAG PROBLEMS: ABOUT 1YR AGO, HAD CAR LOOKED AT BECAUSE PASSENGER SEAT WAS NOT SENSING OCCUPANTS, AIRBAG READINESS LIGHT FLASHED ON AND OFF FOR FEW WKS ABOUT 2 MTHS AGO, NOW IT'S CONTINUOUSLY ON, WAS TOLD AIRBAGS WILL NOT DEPLOY IN ACCIDENT IF PASSENGER SEAT AIRBAG SENSOR NOT REPLACED. WAS ALSO SIDE SWIPED ABOUT 1YR AGO GOING ABOUT 45 MPH AND NO AIR BAGS DEPLOYED, HAVE PICS FROM ACCIDENT BUT NO POLICE REPORT FILED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11024551September 20, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE DO CONSTANTLY ARE REPLACING PARTS WE REPLACED THE WINDOW REGULATOR AND NOT EVEN A FEW MONTHS WE HA FT TO REPLACE AGAIN THE COOLING LINES ARE CONSTANTLY GOING OUT THERMOSTAT HAS BEEN REPLACED TWICE NOW WITHIN 2 YRS THE SEAT WARMERS NO LONGER WORK BEEN LIKE THAT THE KEY GETS STUCK IN THE IGNITION HAD TO REPLACE HOSES TWICE CONSTANT GRINDING SOUNDS AND NO BODY CAN FIGURE OUT WHY THE CAR IS A TOY CAR EVERYTHING BREAKS DOWN AND NOT JUST ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024695September 20, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. AFTER THE VEHICLE WAS DRIVEN FOR APPROXIMATELY TEN MINUTES IN THE MORNING, THE CONTACT REMOVED THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO CRANK ON ITS OWN. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED IN THE MORNING AFTER THE KEY WAS REMOVED FROM THE IGNITION. THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (CENTENNIAL CHEVROLET IN UNIONTOWN, PENNSYLVANIA), BUT WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,642.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023723September 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLE'S ELECTRICAL SYSTEM IS MALFUNCTIONING, CAUSING THE SPEEDOMETER DISPLAY NOT TO SHOW UP WHEN THE CAR TURNS ON. IT'S ALSO CAUSED THE VEHICLE TO REV UP AND DOWN WHILE THE CAR IS IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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