Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10145279December 15, 2005
SERVICE BRAKES, HYDRAULIC
DT: THE CONTACT STATED SINCE PURCHASE OF THE VEHICLE THE BRAKES HAVE BEEN WEAK AND SPONGY. THE BRAKES WERE NOT ABLE TO STOP THE VEHICLE PROPERLY AND IT TOOK AN EXTREME AMOUNT OF PRESSURE TO STOP. THE VEHICLE HAS BEEN INSPECTED BY THE SALES DEALERSHIP AND TWO OTHER DEALERSHIPS AND THEY ALL STATED THERE WAS NOTHING WRONG WITH THE BRAKES. *AK UPDATED 1/11/2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144345December 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN VEHICLE HAS BEEN DRIVEN FOR LESS THAN 2-3 MILES AND WHEN TRANSMISSION IS COLD THE FOLLOWING OCCURS: WHEN THE VEHICLE OPERATOR STOPS AT AN INTERSECTION, STOP SIGN, OR STREET CORNER - THE ENGINE AND TRANSMISSION CONTINUES TO PROPEL THE VEHICLE FORWARD WHILE THE BRAKES ARE APPLIED. THE RESULT IS THAT THE BRAKES ARE FIGHTING AGAINST THE ENGINE. THE VEHICLE OPERATOR MUST PUT THE VEHICLE IN NEUTRAL TO STOP THE VEHICLE. IN MANY CASES, THE VEHICLE TRAVELS WELL INTO THE INTERSECTION OR WELL PAST THE NORMAL STOPPING POINT BEFORE IT FINALLY COMES TO A HALT. THE RESULT HAS BEEN SEVERAL NEAR COLLIISIONS WITH CROSS TRAFFIC. THE DEALER HAS BEEN CONSULTED, BUT THE RESPONSE HAS BEEN: "UNABLE TO DUPLICATE THE PROBLEM - ALL SYSTEMS OPERATING CORRECTLY" "THIS IS NOT TRUE!! THIS VEHICLE HAS ONLY 16,000 MILES AND IS 18 MOS OLD - BUT THIS HAS OCCURRED NEARLY 10 TIMES. THE MOST RECENT IS 12/2/05. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143803November 28, 2005
VEHICLE SPEED CONTROL, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
BOUGHT A 2004 CHEVORLET 2500HD USED. ONE WEEK AFTER PURCHASE THE TAILGATE BEZEL TRIM PIECE WAS LOST ON THE HIGHWAY. THEN A FEW MONTHS LATER THE SPEEDOMETER DIES ON QUITS WORKING, OR WORKS INTEMITTENTLY SOMETIMES STICKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143664November 25, 2005
STEERING:GEAR BOX:SHAFT SECTOR
DT: CONTACT STATED WHILE DRIVING VEHICLE SHOOK AND VIBRATED. HE TOOK VEHICLE TO DEALER TO HAVE THE STEERING COLUMN SHAFT REPLACED WITH ONLY 25, 000 MILES ON THE VEHICLE. THE VEHICLE NOW HAS 54, 000 MILES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143091November 18, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DT: THE REAR VIEW MIRRORS THAT WERE SPECIAL ORDERED FOR THE VEHICLE DID NOT EXTEND FAR ENOUGH TO ALLOW FOR PROPER VISION WHEN TOWING A EIGHT FOOT WIDE TRAILER. THE DEALER AND THE MANUFACTURER INFORMED AND THEY EXPLAINED THAT THEY COULD NOT OFFER A FREE REMEDY.*AK UPDATED 12/7/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142507November 12, 2005
SUSPENSION
I CURRENTLY OWN A 2004 CHEVROLET SILVERADO 1500 SERIES. OVER THE PAST MONTH THERE HAS BEEN A VIBRATION IN THE TRUCK. IT DOES NOT VIBRATE ALL THE TIME, BUT WHEN IT DOES IT IS VERY NOTICEABLE. IT USUALLY VIBRATES AT SPEEDS FROM 45 MPH TO 70 MPH. I HAD REPLACED THE ORIGINAL TIRES ABOUT THREE WEEKS AGO AND THAT DID NOT HELP. I'VE HAD IT IN THE DEALERSHIP THREE TIMES IN THE PAST THREE WEEKS. THEY REPLACED A REAR U-JOINT, WHICH DID NOT HELP. THE LAST TIME IT WAS IN THEY TOLD ME THAT THEY CAN NOT FIND WHAT IS WRONG WITH IT SO IT HAS TO BE MY NEW TIRES. (MY TRUCK HAD THIS VIBRATION BEFORE I PUT NEW TIRES ON IT AND I TOLD THE DEALERSHIP THIS.) THE DEALERSHIP ALSO PUT OVER 400 POUNDS OF WEIGHT IN THE BED OF THE TRUCK AND THAT DID NOT MAKE A DIFFERENCE IN ANYTHING. I'VE ALSO HAD OTHER NUMEROUS PROBLEMS WITH THIS TRUCK. BRAKES, TRANSMISSION, STEERING ARM. I BELIEVE THAT THIS TRUCK IS VERY UNSAFE. WANTED TO FILE A CLAIM HOPEFULLY TO AVOID MORE SERIOUS PROBLEMS. HAVE CONTACTED LEGAL ADVISE REFERENCING THE LEMON LAW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142043November 8, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT STATED VEHICLE STALLED INTERMITTENTLY. THE DEALER REPLACED THE FUEL PUMP ON TWO SEPARATE OCCASIONS. THIS DID NOT CORRECT THE PROBLEM. ALSO, THE DEALER REPLACED THE IGNITION SYSTEM. THIS REPLACEMENT DID NOT CORRECT THE PROBLEM AGAIN. THE DEALER COULD NOT FIND THE CAUSE FOR THE PROBLEM. THE VEHICLE IS STILL HAVING INTERMITTENT STALLING. PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141743November 4, 2005
SEAT BELTS:REAR/OTHER
REAR SEAT SEAT BELTS HAVE RELEASED BY THEMSELVES TWICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141309October 31, 2005
SUSPENSION
THE PROBLEM STARTED SOON AFTER I DROVE THE NEW 2004 CHEVROLET SILVERADO EXTENDED CAB OFF THE LOT. WHEN TRAVELING BETWEEN 60-70 MPH, THE TRUCKS SUSPENSION WILL BOUNCE ALMOST AS IF THERE ARE NO SHOCK ABSORBERS. THIS BOUNCING WILL CONTINUE UNTIL THE SPEED IS REDUCED TO BELOW 55 MPH. I BROUGHT THE TRUCK IN TO THE PITTSBURGH, CA DEALER AND COMPLAINED. THEY SAID IT WAS ONLY A "CALIFORNIA CONCRETE HIGHWAY" PROBLEM. THEY SAID IT WAS THE ROAD AND NOT THE TRUCK. I HAVE THIS PROBLEM ALMOST CONTINUALLY NOW, I COMPLAINED TO CHEVROLET'S CUSTOMER COMPLAINT SECTION, WHO GAVE ME THE SAME ANSWER. THE PROBLEM WITH THEIR ANSWER IS THAT I OWN A 1996 CHEVROLET SILVERADO EXTENDED CAB TRUCK THAT DOES NOT GO INTO UNCONTROLLABLE BOUNCING AS THIS ONE DOES. I ALSO DRIVE A CHEVROLET AVALANCHE THAT DOES NOT BOUNCE UNCONTROLLABLY AS THIS ONE DOES WHEN DRIVEN AT THE SAME SPEEDS ON THE SAME STRETCHES OF ROADWAY. I BELIEVE THERE IS EITHER SOMETHING WRONG WITH THE SHOCK ABSORBERS OR THE FRAME OF THE TRUCK. THE BOUNCING IS SO BAD THAT IT FEELS LIKE THE WHEELS ARE ACTUALLY LEAVING THE GROUND. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT CHEVROLET SHOULD ADDRESS. MY PROBLEM REMAINS UNRESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141161October 28, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT STATED THE COMPANY TRUCK THAT HE DROVE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES. HE BRUISED HIS CHEST, SHIN AND TORE THE TENDON IN HIS ANKLE. THERE HAD BEEN NO ACCIDENTS IN THIS VEHICLE PRIOR TO THIS. A POLICE REPORT WAS TAKEN AT THE SCENE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10142083October 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
2004 CHEVROLET SILVERADO STALLED WHILE DRIVING AT 21000 MILES. *TS WHEN THE VEHICLE STALLED, THE DASH READ "REDUCED ENGINE POWER." THE VEHICLE WOULD NOT RE-START, STEERING AND THE BRAKING WAS LIMITED. THE VEHICLE FINALLY RESTARTED BUT THERE WAS NO POWER, THE VEHICLE IDLED ROUGHLY AND WOULD NOT TRAVEL ABOVE 3-5 MILES PER HOUR. THE VEHICLE WAS DIAGNOSED WITH A THROTTLE ACTUATOR CODE. THE THROTTLE ACTUATOR WAS REPLACED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140910October 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
DT: THE CONTACT STATED VEHICLE WOULD NOT GO INTO PARK. HE THOUGHT HE HAD PUT THE CAR INTO PARK BUT WHEN HE BEGAN TO EXIT THE VEHICLE IT STARTED MOVING. WHEN HE LOOKED AT THE SHIFT INDICATOR IT WAS IN REVERSE. HE CHECKED TO SEE IF THERE WAS SOMETHING LODGED IN THE COLUMN SHIFT. THE CONTACT SAID HE DID NOT FIND ANYTHING LODGED IN THE COLUMN SHIFT. AT THIS POINT THE VEHICLE WOULD ONLY GO INTO REVERSE. BUT, YESTERDAY WHEN HE WAS INSPECTING THE VEHICLE NOTICED IT WOULD ONLY GO INTO FIRST AND SECOND GEARS. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140384October 20, 2005
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DT: THE CONTACT'S HUSBAND HEARD A NOISE IN THE VEHICLE. SHE THOUGHT IT WAS THE BRAKES BECAUSE IT SOUNDED LIKE METAL TO METAL. WHEN THE VEHICLE WAS CHECKED AT THE DEALERSHIP ONE COULD PULL THE TIRE OUT BECAUSE THE PIN THAT HELD THE AXLE HAD DROPPED DOWN INTO THE DIFFERENTIAL UNIT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THE CONTACT PURCHASED AN EXTENDED WARRANTY. THE DRIVER SIDE WAS REPLACED UNDER WARRANTY BUT THE EXTENDED WARRANTY COMPANY WOULD NOT AGREE TO REPLACE THE PASSENGER SIDE EVEN UNDER THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141039October 20, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2004 CHEVROLET SILVERADO STALLED, AND DIED, THE ENGINE WARNING LIGHT CAME ON, AND THE MESSAGE CENTER ON THE DASH READ " REDUCED ENGINE POWER". *TS THE TRUCK WOULD NOT RESTART AND STEERING AND BRAKING WAS LIMITED. THE CONSUMER PULLED OFF THE ROAD AND CHECKED UNDER THE HOOD FOR SIGNS OF FAILURE, NONE WERE FOUND. THE VEHICLE AS RESTARTED BUT IT HAD NO POWER, IDLED ROUGHLY AND WOULD GO NO FASTER THAN 3-5 MPH. THIS PROBLEM RECURRED TWO MORE TIMES. THE PROBLEM WAS DIAGNOSED AT THE DEALER WITH A THROTTLE ACTUATOR CODE, THE THROTTLE WAS REPLACED. THE DEALER BELIEVED THE PROBLEM WAS WITH THE FUEL PUMP MODULE BECAUSE HE HAD REPLACED SEVERAL ON SIMILAR VEHICLE, BUT SINCE THE CODE DIDN'T COME UP DURING DIAGNOSTIC HE WAS UNSURE. THE CONSUMER MENTION A SERVICE BULLETIN (DOCUMENT ID 1538353, #PIP3022A- DATED JULY 19, 2004) WHICH THE DEALER WAS AWARE OF. THE CONSUMER HAD THE DEALER REMOVE THE TANK AND INDEED THE FUEL PUMP MODULE ON THE TRUCK HAD THE SAME PART NUMBER MENTIONED IN THE SERVICE BULLETIN. THE MANUFACTURER HAS REFUSED ANY FINANCIAL ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137945October 20, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT: HAD THE VEHICLE ON THE JACK AND THE VEHICLE FELL OFF THE JACK, THIS HAPPENED ON SEPTEMBER 21, 2005. THE JACK HAS A SMALL BASE , IT'S ABOUT 4X5 OR 4X6. HE CONTACTED THE MANUFACTURER, THEY SAID TO CONTACT NHTSA. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137235October 20, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
DT: 2004 CHEVROLET SILVERADO. THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON THE ROAD. THERE WERE NO WARNING LIGHTS THAT COME ON BEFORE THIS HAPPENED. THIS HAS HAPPENED EVERY TIME UNDER 50 MPH. WAS ABLE TO BE PULL OVER THE VEHICLE AND RESTARTED IT IMMEDIATELY. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. WHEN THE VEHICLE WAS RESTARTED IT VOIDED THE CHIPS MEMORY. THIS HAS HAPPENED SIX TIMES. THE CONSUMER HAD THE VEHICLE TOWED TO DEALER,AND THE DEALERSHIP COULD NOT FIND THE CAUSE OF THE PROBLEM. THE CONSUMER SENT CHEVROLET A REGISTERED LETTER WITH THE INFORMATION, THE CLAIM WAS DENIED. THE PROBLEM STARTED ON JUNE 29, 2005, AND THE LAST TIME THIS HAPPENED WAS AUGUST 19, 2005. EVERY TIME THIS HAPPENED THE CONSUMER CALLED THE DEALERSHIP. *AK THE DEALER DETERMINED THERE WAS A LOWER CELL N THE BATTERY AND REPLACED IT BUT THE STALING PROBLEM RECURRED. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO BUY BACK THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139977October 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THAT 2004 CHEVROLET SILVERADO FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THE SPEED WAS AROUND 40 MPH WHEN THE DRIVER WENT TO APPLY THE BRAKES AND THE ABS DID NOT ENGAGE. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE CONTACT WAS STANDING UP IN THE VEHICLE AND MASHED THE BRAKE TO THE FLOOR. THERE WAS PLENTY TIME TO STOP, BUT THE CONTACT'S VEHICLE WENT SLIDING INTO ANOTHER VEHICLE. THIS CREATED A CHAIN REACTION WITH OTHER VEHICLES. THE TOTAL OF NUMBER OF VEHICLE INVOLVED IN THE ACCIDENT WERE FOUR. NEITHER THE DEALERSHIP NOR THE MANUFACTURER WERE CONTACTED ABOUT THE BRAKE FAILURE. A POLICE REPORT WAS TAKEN. THERE IS A PICTURE OF THE FRONT END OF THE DRIVERS VEHICLE. THE PROBLEM WITH THE BRAKES WAS INTERMITTENT. THE VEHICLE HAS NOT BEEN CHECKED FOR THE BRAKE PROBLEM BY A DEALERSHIP OR INDEPENDENT PARTY. THE PROPERTY DAMAGE DID AFFECT THREE OTHER VEHICLES.*AK UPDATED 11/29/05. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139625October 13, 2005
ENGINE AND ENGINE COOLING:ENGINE
LIGHT TICKING NOISE FROM ENGINE FROM ABOUT 30,000 MILES BY 45,000 MILES THE NOISE IS MUCH MORE NOTICEABLE LIKE LIFTERS TAPPING. FAILURE WAS WITH ONE OF THE CAM SHAFT LOBES CHIPPING OFF A SUBSTANTIAL PIECE OF METAL ( BRAKE FAILURE AS OPPOSED TO BEING WIPED ). THE REPAIR HAS NOT YET BEEN COMPLETED BUT WILL REQUIRE NEW CAM SHAFT, LIFTERS, HEAD BOLTS, GASKET KIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138887October 6, 2005
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUMER COMPLAINED ABOUT THE BRAKING SYSTEM. THE BRAKES EXPERIENCED EXTENDED STOPPING DISTANCE. THE PROBLEM HAS BEEN ONGOING SINCE JUNE 2004 WHEN HE PURCHASED THE VEHICLE. THERE HAVE BEEN NO ACCIDENTS AS OF YET. WHEN HE CONTACTED THE DEALERSHIP THEY SAID THAT IT WAS THE WAY THE VEHICLE WAS MADE. THE ABS DID NOT WORK PROPERLY EITHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138471October 4, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SERVICE BRAKES, ELECTRIC
TRAILER BRAKE WIRING HARNESS. I RECENTLY PURCHASED A TRAILER WHICH REQUIRED A ELECTRONIC BRAKE. AFTER HAVING THE BRAKING SYSTEM INSTALLED BY THE MANUFACTURER OF THE TRAILER I WAS INFORMED OF THE PROBLEM WITH THE BRAKING HARNESS ON THE VEHICLE. I THEN CALLED THE DEALER FOR MORE INFORMATION, THEY RECOMMENDED I TAKE IT TO ANOTHER TRAILER DEALER AND HAVE IT LOOKED AT. THAT'S WHEN I FOUND OUT THAT THE WIRING HARNESS WAS ONLY RECEIVING 4 VOLTS, THE BRAKING SYSTEM REQUIRES 12 VOLTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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