Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10158465May 28, 2006
ELECTRICAL SYSTEM
2000 MILES AFTER MY WARRANTY WENT OUT SO DID MY SPEEDOMETER IT WILL WORK FOR ABOUT A WEEK THEN REGISTER 60-100 MPH EVEN SETTING STILL. I CONTACTED EARL DUNN IN MADISON CAUSE THAT IS WHERE I PURCHASED THE TRUCK AND THE EXTENDED WARRANTY THAT REALLY WASN'T EXTENDED. THE WARRANTY THEY SOLD ME DIDN'T EXCEED THE MANF. WARRANTY . THEY TOLD ME AT THE DEALER IT WAS A ADDITIONAL 36,000 MILES ,HUH ,THAT'S WHAT I GET FOR NOT READING THE VERY FINE PRINT. NOW I CAN HONESTLY SEE WHY AMERICAN COMPANY'S ARE GOING BELLY UP AND THAT'S A SAD THING. LAST GM FOR ME. I CONTACTED A DEALER IN CARTHAGE TN THERE SERVICE MANGER SAID THEY WOULD HAVE FIXED THE PROBLEM, NO COST , BUT SINCE IT WAS PURCHASED AT ANOTHER DEALER HE COULDN'T REALLY DO NOTHING ABOUT IT. HE ALSO SAID IT WAS A MAJOR PROBLEM FOR CHEVY/GMC, P/U'S,AVALANCHES,ESCALADES,TAHOES, BUT GM WAS DOING NOTHING ABOUT IT AND THEY COULDN'T GET NEW PARTS TO FIX IT. THE INSTRUMENT CLUSTER HAD TO BE SENT OFF TO BE REMANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158364May 26, 2006
SUSPENSION:REAR:SHOCK ABSORBER
REAR PASSENGER SIDE SHOCK ABSORBER LOWER MOUNT SHEARED COMPLETELY AWAY, LEAVING NO OPERABLE SHOCK ABSORBER ON THAT SIDE OF THE AXLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156985May 8, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2004 CHEVROLET SILVERADO HAS DANGEROUS BRAKE PROBLEMS. THE BRAKES GIVE WAY UNEXPECTEDLY WITH THE PEDAL GOING ALL THE WAY TO THE FLOOR. THIS HAS HAPPENED FOUR TIMES IN THE PAST TWO MONTHS- EACH TIME THE SITUATION WAS DIFFERENT. THE FIRST TIME I WAS JUST PARKING THE CAR IN THE GARAGE MOVING IT FROM THE DRIVEWAY. THE SECOND TIME I WAS PULLING A TRAILER LOADED WITH A TRACTOR ACROSS TOWN AND THE ONLY THING THAT STOPPED ME WAS THE ELECTRIC BRAKES ON THE TRAILER. THE THIRD TIME WAS MOVING IT ACROSS THE YARD. THE LAST TIME WAS IN THE CITY DRIVING TO A STORE, I WAS GOING DOWN A HILL TO A RED LIGHT. THE PEDAL SUDDENLY GIVES WAY AND GOES ALL THE WAY TO THE FLOOR WITH NO WARNING. IT THEN BEGINS WORKING AGAIN JUST AS SUDDENLY AS IT QUIT. THE BRAKE PEDAL WILL SNAP BACK UP AND THE BRAKES START TO HOLD AGAIN. ONE TIME IT TOOK 15 MINUTES BEFORE IT STARTED WORKING AGAIN, THE OTHER TIMES IT WAS A MATTER OF 3 TO 5 MINUTES WITHOUT BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157312May 2, 2006
TIRES
2004 SILVERADO FRONT SHOCK AND COIL SPRING INSULATOR FAILURES. *TS THE FRONT SPINDLE ALSO FAILED. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156561May 1, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE SPEEDOMETER DOESN'T READ THE CORRECT SPEED SOMETIMES I CAN BE SITTING STILL AND THE SPEEDOMETER WILL READ 80 MPH, SOMETIMES DOING 20 MPH IT WILL READ 120 MPH. IT STARTED AT APP. 30,000 MILES IT DID IT ONCE AND THEN DIDN'T DO IT AGAIN UNTIL APP. 41,000 MILES. I HAVE APP. 56,000 MILES AND IT NEVER WORKS RIGHT NOW. THE DEALER WANTS APP $550.00 TO FIX IT. I FEEL ITS A SAFETY HAZARD THEY SHOULD FIX FOR FREE. WHEN I CALLED THE CHEVY PARTS DEPT THEY KNEW IMMEDIATELY IT WAS THE INSTRUMENT PANEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156562May 1, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE STOPPED AT A STOP SIGN, THE VEHICLE WAS HIT ON THE DRIVER'S SIDE FRONT END. THE AIR BAGS DID NOT DEPLOY. SEAT BELTS WERE IN USE HOWEVER BACK AND NECK INJURIES WERE SUSTAINED. THE IMPACT WAS SO SEVERE; BOTH PASSENGER TIRES CAME OFF THE RIMS AND DUG INTO THE PAVEMENT. THE POLICE WERE ON SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO DEALER, UPON INSPECTION NO DETERMINATION COULD BE MADE WHY THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS ALERTED. UPDATED 05/16/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10155939April 24, 2006
POWER TRAIN:AXLE HUBS
LEFT FRONT HUB ASSEMBLY TOTAL FAILURE. APPARENTLY HUB STAYED LOCKED IN FOUR WHEEL DRIVE AND DESTROYED HUB. THE FAILURE WAS NOTED WHEN EXTREME VIBRATION AND LACK OF STEERING RESPONSE OCCURRED. FAILURE WAS AT 49,750 MILES. HUB ASSEMBLIES SHOULD LAST LIFE OF VEHICLE. REPAIRED AT MY OWN COST AFTER CHEVROLET REFUSED TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156269April 24, 2006
SUSPENSION:FRONT:SHOCK ABSORBER, TIRES
THE CONSUMER STATED THE LEFT FRONT SHOCK FAILED. *JB THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH TIRES THAT CAUSED THE SHOCKS TO FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156271April 24, 2006
SUSPENSION
THE CONSUMER STATED THE COIL SPRING INSULATORS FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156270April 24, 2006
SUSPENSION
THE CONSUMER STATED THE FRONT SPINDLE FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155771April 20, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I RECENTLY PURCHASED A USED 2004 CHEV. SILVERADO PICK-UP IN 7-2005 FROM A CAR DEALER IN OUR AREA. WITHIN A SHORT TIME FRAME FROM THE PURCHASE THE AIR BAG LIGHT CAME ON FOR NO APPARENT REASON. I TOOK THE TRUCK TO THE DEALER WHERE I PURCHASED IT AND THEY ADVISED THAT IT WOULD COST APPROX. $550.00 TO REPLACE AN SDM MODULE. I HAVE SPOKEN TO SEVERAL MECHANICS SINCE AND THEY ADVISED THAT THEY HAVE SEEN THIS SAME PROBLEM WITH THE CHEV. SILVERADO PICK-UPS DRIVER AIR BAG. I BELIEVE THAT THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. I BELIEVE THAT THEY HAVE A DEFECTIVE COIL SPRING IN THE AIR BAG SYSTEM WHICH WILL NOT ALLOW THE STEERING WHEEL AIRBAG TO OPERATE. PLEASE CHECK AND ADVISE. THANKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155380April 14, 2006
AIR BAGS
I HAD AN ACCIDENT IN MY 2004 CHEVY TRUCK AT A SPEED OF APPROX 80 MPH HEAD ON IMPACT. THE TRUCK WAS TOTALED BUT MY AIR BAGS DIDN'T WORK. I MADE A COMPLAINT TO GMAC, THEY HAD AN INVESTIGATION AND ACCORDING TO THEM THERE WAS NOTHING WRONG WITH THE AIR BAGS. I FIND THAT HARD TO BELIEVE WITH THAT KIND OF IMPACT, THIS IS A SAFETY ISSUE AND I HAVE 2001 CHEVY SUBURBAN THAT MY WIFE DRIVES WITH MY CHILDREN. CAN YOU PLEASE LOOK INTO THIS BECAUSE I WOULD LIKE TO KNOW GMAC IS NOT TAKEN RESPONSIBILITY FOR THE AIR BAG FAILURE. THANK GOD I WAS WEARING MY SEAT BELT , BECAUSE IT WAS THE ONLY THING THAT SAVED MY LIFE. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10154603April 5, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED INTERMITTENTLY THE SPEEDOMETER NEEDLE STICKS AT VARIOUS SPEEDS. THIS IS ONE OF THE TWO VEHICLES OF THE SAME YEAR, MAKE AND MODEL THAT THE COMPANY OWNS. THE OTHER VEHICLE HAD THE SAME PROBLEM. IT WAS TAKEN TO THE DEALERSHIP AND THE INSTRUMENT CLUSTER WHICH CONTAINS THE SPEEDOMETER, AND TACHOMETER WAS REPLACED WHICH CORRECTED THE PROBLEM. THE DEALERSHIP HAS BEEN ALERTED ABOUT THE VEHICLE THE CONTACT DRIVES. THE MANUFACTURER WAS ALERTED AND EXPLAINED FOR THE CONTACT TO CALL THE NHTSA TO FILE A COMPLAINT. UPDATED 05/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154652April 5, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT*: THE CONTACT STATED THE SPEEDOMETER BECAME INOPERABLE. THE DEALERSHIP DETERMINED THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152095March 28, 2006
PARKING BRAKE
RECALL 05042 WAS COMPLETED ON MY 3500 SERIES SILVERADO USED AS A TOW TRUCK. THIS RECALL HAS NOT FIXED THE PROBLEM AND REPEATED CALLS HAVE ENDED WITH THEY WILL FIX THE PROBLEM AS LONG AS IT IS PAID OUT OF POCKET. NO PARKING BRAKE ON A TOW TRUCK IS A VERY SERIOUS PROBLEM. AS OF YET NO ACCIDENTS HAVE OCCURRED. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153763March 27, 2006
AIR BAGS:FRONTAL
WHILE DRIVING ON SLICK ROADS MY TRUCK WENT OFF THE ROAD, DOWN A HILL AND CRASHED INTO AN EMBANKMENT. THE ENTIRE FRONT END WAS SEVERELY DAMAGED. THE FRAME WAS BENT, THE BUMPER WAS WRAPPED UP UNDER THE FENDER, GRILL GUARD PUSHED INTO THE RADIATOR. UPON IMPACT NEITHER OF THE AIRBAGS DEPLOYED. MY FACE SLAMMED INTO THE STEERING WHEEL BREAKING MY NOSE. TRUCK SALVAGED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10153607March 24, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE SPEEDOMETER IS INOPERABLE. THE DEALERSHIP DETERMINED THE SPEEDOMETER NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153481March 23, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AFTER 15 MONTHS OF OPERATION, THE SPEEDOMETER STARTED ACTING STRANGELY AND FINALLY FAILING COMPLETELY AFTER 18 MONTHS. THE VEHICLE WAS WELL UNDER WARRANTY. TOOK IT IN AND THE DEALER SAID THAT THEY HAD TO BACKORDER AND THE NEW SPEEDOMETER WOULD BE IN WITHIN A COUPLE OF WEEKS. THAT WAS 5 MONTHS AGO. STILL NO RESOLVE TO THE PROBLEM. I HAVEN'T HAD A SPEEDOMETER IN 5 MONTHS. WHEN I COMPLAINED TO GM, THEY SAID THEY WOULD GIVE ME 12,000 MILES AND/OR 1 YEAR EXTRA OF WARRANTY. WHAT ACTUALLY HAPPENED IS THEY STARTED THE 12MOS / 12,000 MILES AT THAT PARTICULAR MOMENT WHICH DECREASES MY ORIGINALLY WARRANTY BY 1 MONTH AND 4500 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153511March 23, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY SPEEDOMETER NEEDLE STARTED TO STICK ON A HIGHER SPEED AND NOT COME DOWN. IT WOULD RETURN TO ZERO IF I STARTED AND STOPPED THE ENGINE MULTIPLE TIMES. THIS CONDITION GRADUALLY WORSENED UNTIL IT WAS STUCK ON "PEGGED", EVEN WHEN PARKED. I HAD NO IDEA HOW FAST I WAS GOING. ALSO, THE SPEED CONTROL WOULD NOT ENGAGE. I HAD TO STOP THE VEHICLE AND TURN OFF THE ENGINE, THEN PROCEED BEFORE IT WOULD WORK AGAIN. I TOOK IT TO THE DEALER FOR THE SPEEDOMETER. THEY WERE AWARE OF THE SPEEDOMETER PROBLEM AND ONE PERSON INSINUATED IT WAS A VERY COMMON PROBLEM. THEY REPLACE THE "CLUSTER" (?). THEY WOULD NOT ALLOW ME TO HAVE THE OLD PARTS AND CHARGED ME $450.00! I SPEAK FOR MYSELF AND OTHERS WITH THIS PROBLEM,"WE NEED HELP!" *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153252March 20, 2006
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
DRIVER SIDE AIR BAG DID NOT ACTIVATE UPON A FRONT END CRASH THAT TOTALED OUT THE VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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