Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10201808September 4, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET SILVERADO SPEEDOMETER HAS STOPPED WORKING EXACTLY AS OUTLINED BY THE OTHER COMPLAINTS, SPEEDOMETER REGISTERS RANDOMLY WITH INCORRECT SPEED OR STUCK NEEDLE. I CALLED MY DEALER AND PARTS AND LABOR AMOUNTS TO AROUND $500.00. I ASKED A FRIEND OF MINE WHO IS ALSO A SERVICE MANAGER AT THE DEALERSHIP IF THIS IS A COMMON PROBLEM AND HIS RESPONSE WAS ?OHHH YEAH, I DON?T KNOW WHY THEY HAVEN?T RECALLED IT YET. CHEVROLET MAY NOT BE CONSIDERING THIS A SAFETY ISSUE, BUT IF THAT IS THE CASE WHY DO WE EVEN HAVE SPEED LIMITS? SPEED LIMITS ARE INTENDED TO PROVIDE FOR THE SAFETY OF THE COMMUNITY, WILL A PERSON WITH OUT A WORKING SPEEDOMETER BE ABLE TO STOP IN TIME WHEN A CHILD RUNS OUT IN FRONT THEM? CHEVY BETTER HOPE SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201722September 3, 2007
STEERING:COLUMN
CLUNKING NOISE FROM THE STEERING COLUMN. WAS TOLD THIS WAS CHRONIC PROBLEM BY A LOT OF OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201566August 27, 2007
ELECTRICAL SYSTEM
2004 CHEVROLET SILVERADO 2500HD PICKUP THAT CAUGHT FIRE CUSTOMER STATES THAT HE WAS DRIVING WHEN HE BEGAN TO SMELL SMOKE AND THEN NOTICED THAT SPARKS WERE COMING FROM THE FRONT WHEEL**CC THE VEHICLE BECAME ENGULFED IN FLAMES. THERE WAS NO CAUSE OF THE FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200672August 24, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 CHEVROLET 1500. THE CONTACT STATED THAT THE TIRES THAT CAME WITH THE VEHICLE WERE MICHELIN CONVERSION TIRES INSTEAD OF THE ORIGINAL TIRES. THE TIRE SIZE WAS W255/55/R18 105, BUT SHOULD HAVE BEEN W255/55/R18 109. ON AUGUST 16, 2007, THE TIRES WERE LOW, CRACKING, AND BULGING EVEN THOUGH A LOT OF TREAD STILL REMAINED. THE POWERTRAIN AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 25,110.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200701August 24, 2007
STEERING
THERE IS A RATTLE IN THE FRONT, THE DEALER'S MECHANIC SAID IT IS THE STEERING SHAFT. THIS IS THE THIRD TIME IT HAS HAPPENED. THE FIRST TIME IT WAS UNDER WARRANTY, THIS TIME THE SERVICE MANAGER SAID IT WOULD COST 150-200 DALLARS TO REPAIR OR GREASE. HE ALSO SAID CHEVROLET HAD CORRECTED THE PROBLEM, BUT WOULD NOT REPLACE MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200549August 23, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE PASSENGER SIDE BRAKE LIGHT HAD FAILED AND WAS REPLACED 6 TIMES. THE DEALER WAS UNABLE TO DETERMINE WHY THE FAILURE CONTINUED TO OCCUR. THE VIN WAS UNAVAILABLE BUT WILL BE ADDED TO THE HARDCOPY. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200382August 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2004 SILVERADO READS ERRATICALLY. NOT RELIABLE TO SHOW CORRECT SPEED. READING EVENTUALLY WILL REACH "0" WHILE SPEED HAS NOT CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199732August 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199456August 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING HOME MY SPEEDOMETER DROPPED TO ZERO AND STAYED THERE. IT STARTED WORKING THE NEXT DAY. THIS PAST SATURDAY IT WENT HAYWIRE AGAIN, FREEZING UP AT 49 MPH. NOT GOOD WHEN YOU ARE DRIVING THROUGH MULTIPLE SPEED LIMIT ZONES. THIS MORNING I STARTED OUT AT 54 MPH BEFORE I PUT IT IN DRIVE. UPON REACHING THE STOP SIGN, I SHUT IT OFF AND RESTARTED. IT DROPPED 10 MPH. I CONTINUED TO STOP AND RESTART DROPPING ANOTHER 10 MPH WITH EACH EFFORT UNTIL IT REACHED ZERO. FROZE UP AGAIN WHEN I WENT TO LUNCH. WHAT SHOULD I TELL THE COPS IF I GET STOPPED FOR SPEEDING? I KNOW, I'LL JUST LET THEM LOOK AT MY DASH TO SEE HOW FAST IT SAYS I'M GOING SITTING STILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199111August 10, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DRIVER AIR BAG SENSOR FAILURE AFTER IMPACT ON ACCIDENT. I WAS DRIVING 2004 CHEVY SILVERADO TRUCK, OTHER DRIVER CAME ALMOST HEAD ON IN MY LANE TRIED AVOIDING GOT HIT ON PASSENGER SIDE REAR QUARTER PANEL,CAUSED VEHICLE TO SPIN TWICE DUE TO DRIVE SHAFT BROKE UPON 1ST IMPACT,LOST CONTROL OF CAR AFTER SPINNING I WAS ON THE OPPOSITE SIDE WHICH CRASHED FRONT END TO DRIVER SIDE OF ANOTHER CAR. DRIVER THAT HIT ME ON 1ST IMPACT WAS CHARGED WITH DWI AND NO INSURANCE. FUNNY THING I WAS ASKED BY POLICE IF FRONT AIR BAG WAS DEPLOYED,AND TOLD HIM NO. BUT WAS NOT NOTED ON HIS REPORT. BOTTOM LINE I HAVE NECK INJURY WHICH I'M TREATING THAT DON'T KNOW THE FINAL OUTCOME YET. *JB
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10198624August 6, 2007
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SEAT BELT RESTS AGAINST HIS NECK INSTEAD OF HIS CHEST. THE DEALER STATED THAT IT WAS A DESIGN FLAW AND WOULD NOT MAKE ANY REPAIRS. THE FAILURE MILEAGE WAS 50 AND CURRENT MILEAGE WAS 3,210. UPDATED 02-01-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198478August 4, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AMBIENT OUTSIDE TEMPERATURE OF APPROXIMATELY 25-DEGREES FAHRENHEIT AND LOWER CAUSES IN-CAB HEATER/AC CONTROL THAT DETERMINES WHERE AIR FLOW WILL BE DIRECTED (DEFROST/FLOOR/DASH VENTS/COMBO) TO STICK. OCCURS AROUND ONE TIME IN FIVE; AN INTERMITTENT PROBLEM. IF, AFTER COMMENCING DRIVING, THE WINDSHIELD BEGINS TO FOG OVER AND THE OUTLET SELECTOR IS STUCK IN ANY POSITION OTHER THAN DEFROST, IT CAN BECOME IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THIS HAS CAUSED DANGEROUS CONDITIONS ALONG WITH REQUIRING ME TO PULL OVER UNTIL THE INTERIOR OF THE CABIN HEATS UP, ALLOWING THE SELECTOR SWITCH TO FUNCTION. TRUCK TAKEN TO DEALER MANY TIMES UNDER WARRANTY ABOUT THIS PROBLEM. AT TIMES THE TRUCK WAS LEFT FOR SEVERAL DAYS TO ALLOW REPLICATION. FOR WHATEVER REASON, DEALER WAS UNABLE TO REPLICATE THE PROBLEM THUS REFUSING TO TRY TO RECTIFY THE PROBLEM. IT APPEARS THE DEALERS I USED (3 TOTAL) WERE UNWILLING TO DIAGNOSE THE POTENTIALLY DANGEROUS CONDITION. THE DEALERS RESPONSES WERE SUCH THAT I WAS BASICALLY TOLD THAT I WOULD HAVE TO LIVE WITH A POTENTIALLY DANGEROUS CONDITION. I HAVE LEARNED TO LEAVE THE SWITCH SET IN THE DEFROST MODE WHEN PARKING THE TRUCK ALLOWING THE USE OF THE DEFROST MODE DURING INITIAL OPERATION DURING COLD WEATHER. OF COURSE, THAT MEANS THE A/C IS OPERATING, REDUCING GAS MILEAGE AND THE CABIN TAKES LONGER TO HEAT. IF I HAPPEN TO FORGET TO LEAVE THE SETTING AT DEFROST I FACE POSSIBLE CATASTROPHE IF THE WINDSHIELD FOGS SEVERELY WHILE OPERATING THE VEHICLE. GENERALLY, WHEN THE SWITCHING SYSTEM IN INOPERATIVE IT TAKES 20 MINUTES OF SO FOR IT TO BEGIN WORKING AGAIN. SURE WAS TIRESOME HEARING DEALERS ESCAPE WARRANTY WORK BY USING THE "CAN NOT REPLICATE" MANTRA. THIS LAME EXCUSE WAS USED WITH OTHER PROBLEMS. WHEN GMC EXPECTS ME TO SPEND MY DOLLARS WITH THEM IN THE FUTURE I, TOO, SHALL USE THE "CAN NOT REPLICATE" MANTRA.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198237August 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READS 75 WHEN THE TRUCK IS STOPPED AND QUICKLY PEGS WHEN MOVING. CHEVY WANTS HUNDREDS OF DOLLARS TO REPAIR. A QUICK SEARCH ON THE INTERNET REVEALED THAT THIS IS A FREQUENT PROBLEM WITH CHEVY TRUCK NEWER THAN 2003. IT SHOULD BE A RECALL ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198241August 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER WORKS INTERMITTENTLY AND I FOUND MYSELF GOING FASTER THAN THE SPEEDOMETER REGISTERED. GOING AROUND A TURN I WAS FORCED INTO THE OTHER LANE OF TRAFFIC DO TO THE EXCESSIVE SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198238August 1, 2007
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON MY 2004 SILVERADO K1500 ARE VERY POOR. I HAVE HAD IT IN 3 TIMES, BUT EACH TIME I HAVE BEEN TOLD THE BRAKES ARE FINE. THE 3RD TIME IN THEY TOLD ME THE BRAKES WERE IN GM SPECS, BUT THEN TOLD ME HOW TO FIX THEM. THAT TELLS ME THERE IS A PROBLEM AND THEY ARE IGNORING IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199117July 31, 2007
ELECTRICAL SYSTEM
2004 CHEVROLET SILVERADO PICKUP TRUCK WITH SAFETY DEFECT CUSTOMER BELIEVES THAT IT IS A DEFECT IN THE WIRES DUE TO THEM CATCHING ON FIRE TWICE**CC THE CONSUMER STATED THE FIRE DID NOT SPREAD TO OTHER PARTS OF THE VEHICLE AND ENCLOSED 2 REPAIR INVOICES TO SHOW THE DEFECT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10199129July 31, 2007
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
2004 CHEVY SILVERADO 2500 HD WITH FUEL INJECTORS PROBLEMS CUSTOMER STATES THAT THEY HAVE HAD THE FUEL INJECTORS REPLACED THREE TIMES AND WANTS GM TO STAND BEHIND IT'S PRODUCT**NAR**CC ON 8/01/06 THE CHECK ENGINE LIGHT ILLUMINATED AND THE TRUCK BEGAN TO EMIT WHITE SMOKE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER IT WAS NOTED THAT THE FUEL INJECTORS HAD HIGH BALANCE RATES SO ALL WERE REPLACED. IN APRIL THE GAUGES ALL SHUT DOWN AND THE TRUCK STOPPED RUNNING IN THE DESERT IN 100 DEGREE WEATHER AND WERE INFORMED BY A SECOND DEALER FUEL INJECTORS NEEDED TO BE REPLACED YET AGAIN. THE CONSUMER STATED WAS PREPARING FOR A TRIP DECIDED TO TAKE THE VEHICLE BACK INTO THE DEALER TO HAVE THE TRUCK CHECKED AND BEHOLD A THIRD TIME THE FUEL INJECTORS NEEDED TO BE REPLACED. THE CONSUMER STATED WOULD LIKE VEHICLE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197808July 30, 2007
STEERING:LINKAGES
MY 2004 CHEVROLET SILVERADO Z71 HAS A FAILURE IN THE STEERING COLUMN LINKAGE WHERE IT MAKES A CLUNKING & WHINING NOISE, PRIMARILY WHEN TURNING LEFT. THIS IS A SAFETY ISSUE THAT MY MECHANIC TELLS ME WILL CAUSE THE STEERING TO FAIL AND THAT ALMOST ALL OF HIS CUSTOMERS WHO OWN LATE MODEL GM TRUCKS HAVE THIS FAILURE. MY DEALER, CLASSIC CHEVROLET, HAS ALSO CONFIRMED THAT THIS IS A VERY COMMON FAILURE IN CHEVY TRUCKS. MY 2002 SUBURBAN HAD THIS SAME PROBLEM AND THE DEALER HAD TO REPLACE IT TWICE BEFORE IT WAS REPAIRED PROPERLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197648July 27, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
NORMAL USE CAUSED SIGNIFICANT NEED FOR REPAIR OF BRAKES, EMISSION SYSTEM, AND ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197612July 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOR OVER 2 YEARS AND 30,000 MILES THE SPEEDOMETER IN MY 2004 CHEVROLET SILVERADO PICKUP HAS BEEN STICKING. STARTING AT ABOUT 20,000 MILES ABOUT EVERY 3 OR 4 MONTHS THE SPEEDOMETER NEEDLE WOULD STICK AT 25 MPH, 30 MPH OR 35 MPH. THIS STICKING WAS WHERE THE SPEEDOMETER NEEDLE WOULD STOP AT WHEN YOU TURNED THE KEY OFF. WHEN THE NEEDLE WOULD STICK IT CAUSED THE SPEEDO TO READ INCORRECT SPEED. THE VEHICLE WAS UNDER WARRANTY WHEN THIS STARTED. I DID NOT TAKE IT INTO THE DEALERSHIP BECAUSE IT WOULD REQUIRE TAKING A WHOLE DAY TO TAKE IT IN AND THE DEALER WOULD NOT GUARANTEE HE WOULD FIX IT IN ONE VISIT. THE DEALER SAID BRING IT IN. THEY WOULD CHECK IT AND ORDER THE PARTS. THEN BRING IT BACK WHEN THE PARTS ARRIVED. BEFORE WASTING THE TIME WITH THE DEALER I TRIED REMOVING THE BATTERY CABLE AND ALLOWING THE COMPUTER SYSTEM TO RESET ITSELF. THIS WORKED FOR THE FIRST 10 TIMES THE SPEEDO STUCK. THE SPEEDO IS STUCK AGAIN AND REMOVING THE BATTERY CABLE OVER 10 TIMES HAS NOT RESET THE SPEEDO CORRECTLY. GM HAS KNOWN ABOUT THIS SPEEDO PROBLEM FOR OVER 5 YEARS BUT IS ONLY BANDAIDING THE PROBLEM. THIS SPEEDO PROBLEM IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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