Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11203681April 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
PULLING OUT OF A GAS STATION ONTO A HIGHWAY MY DASH DISPLAY SHOWED "SERVICE POWER STEERING DRIVE WITH CARE" I NOTICED I HAD NO POWER ASSIST TO MY STEERING AND THE STEERING WAS EXTREMELY HARD TO STEER AT BEST. I ALSO RECEIVED THE MESSAGE "SERVICE ECS" AT THIS POINT I HAD LITTLE CONTROL OF THE DIRECTION THE VEHICLE WAS GOING AND MANAGED TO PULL OVER. I ALSO NOTICED THE FOLLOWING FUNCTIONS STOPPED WORKING, CRUISE CONTROL, TRACTION CONTROL, LANE ASSIST, AUTO STOP, ETC. I LET THE VEHICLE SIT ABOUT 20 MINUTES AND RESTARTED. NO ERRORS REMAINED AND I WENT ON MY WAY. SCARY SITUATION TO BE IN ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203800April 25, 2019
POWER TRAIN
HARD SHIFTS. IT FELT LIKE SOMEONE HIT ME. THE TRUCK SLAMS INTO GEARS AS YOU ARE DRIVING. ALSO, AFTER DOING A 3 POINT TURN. THERE WAS AN APPROXAMENTENTALY 3 SECOND LAG BEFORE GOING INTO GEAR. IT HIT SO HARD THAT THE TRUCK SHOOK. IT FELT LIKE A COLLISION. IT HAS STUMBLED SEVERAL TIMES AND MADE ME DOUBT MY ABILITY TO GET OUT OF THE WAY OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203445April 24, 2019
SERVICE BRAKES, STEERING
I HAVE A BRAND NEW SILVERADO WITH LESS THAN 6500 MILES AND POWER STEERING STOPS WORKING IN MIDDLE OF DRIVE. ALONE WITH BRAKES FAILING. THIS IS A MAJOR SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191308March 25, 2019
SUSPENSION
I WAS BACKING INTO A PARKING SPACE AT A VERY LOW SPEED, WHEN THE RIGHT SIDE LOWER BALLJOINT SEPARATED AND DROPPED THE TRUCK ON THE GROUND. THE VEHICLE WAS RENTED FROM ENTERPRISE AND HAD ONLY 9000 MILES. I HAD JUST FINISHED A 10 HOUR INTERSTATE DRIVE AND WAS LUCKY IT DIDN'T SEPARATE AT 70 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190070March 19, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, A LOUD EXPLOSIVE NOISE WAS HEARD FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE DECELERATED AND WAS COASTED OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO PETERSON CHEVROLET BUICK CADILLAC (LOCATED AT 12300 W FAIRVIEW AVE, BOISE, ID 83713, (280) 323-5000) WHERE IT WAS DIAGNOSED THAT THE SENSOR CONNECTED TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TEN MINUTES AFTER LEAVING THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186315March 12, 2019
STEERING
A WARNING DASH BOARD NOTICE 'SERVICE STEERING COLUMN LOCK'APPEARED THE VERY DAY WE TEST DROVE THE TRUCK.AND HAS NOT BEEN ABLED TO BE REPAIRED/CORRECTED.GM HAS MY TRUCK FOR MORE THAN 50 DAYS . GM CAN'T GUARANTEE ME THAT THE STEERING WHEEL WILL NOT LOCKUP WHILE DRIVING DOWN THE ROAD.WITH THAT STATEMENT I CONSIDER THIS A UNSAFE VEHICLE TO DRIVE. AND AS OF TODAY'S DATE GM AND THEIR DEALERSHIP CAN FIGURE THIS PROBLEM.I REQUESTED THAT GM REPURCHASE THE UNSAFE TRUCK BACK , I ONLY HAVE THIS TRUCK ABOUT 8DAYS OUT OF 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183154February 28, 2019
ELECTRICAL SYSTEM
MULTIPLE WARNING SCREENS APPEAR ON THE INSTRUMENT PANEL AND INFOTAINMENT SCREEN. THEY FLASH ON AND OFF, LIKE A LIGHT SHOW, AND ARE EXTREMELY DISTRACTING WHILE DRIVING, ESPECIALLY AT NIGHT. EACH TIME THEY FLASH ON THEY CAUSE ME TO LOOK DOWN AT THE INSTRUMENT PANEL. I AM CONCERNED THIS DISTRACTION WILL CAUSE ME TO GET IN AN ACCIDENT. THERE IS NOTHING I CAN DO TO TURN THEM OFF. THESE WARNINGS RANDOMLY APPEAR WHENEVER THE VEHICLE IS RUNNING, BE IT STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING, PULLING A TRAILER, NOT PULLING A TRAILER. THIS SAFETY RISK HAS BEEN ONGOING EVER SINCE I PURCHASED THE VEHICLE NEW ONE MONTH AGO. I LIVE IN MINNESOTA. I HAVE BROUGHT THE VEHICLE TO A DEALERSHIP FOR REPAIRS TWICE, BUT THE PROBLEM PERSISTS. I HAVE BEEN TOLD THAT GM HAS BEEN AWARE OF THE ISSUE SINCE LAST FALL, BUT HAS FAILED TO RESOLVE THE PROBLEM. I TOOK PHOTOS OF SOME OF THE WARNINGS THAT HAVE RANDOMLY APPEARED AND WILL UPLOAD THEM WITH THIS REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182752February 27, 2019
STEERING, UNKNOWN OR OTHER
SERVICE STEERING COLUMN WARNING COMES ON ALMOST EVERYTIME VEHICLE IS STARTED DRIVERS SIDE MIRROR POPS OFF ESPECILLY IF CLOSED WHEN WASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180875February 18, 2019
ENGINE, VEHICLE SPEED CONTROL
WHEN VEHICLE IS ACCELERATING ANYWHERE FROM 30-50 MPH, THE TRUCK LOSES POWER FOR SEVERAL SECONDS, AND STARTS SPUTTERING OR CHUGGING. THE RPM ON THE DASH STARTS BOUNCING UP AND DOWN. THIS GOES ON FOR SEVERAL SECONDS AND TRUCK SLOWS DOWN. IT THEN GOES AWAY AND CAN CONTINUE DRIVING. HOWEVER, WHEN TOWING TRAILERS, THE EFFECT IS ONLY INCREASED AND THE TRUCK SLOWS DOWN EVEN MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180877February 18, 2019
FUEL/PROPULSION SYSTEM
WHEN VEHICLE IS ACCELERATING ANYWHERE FROM 30-50 MPH, THE TRUCK LOSES POWER FOR SEVERAL SECONDS, AND STARTS SPUTTERING OR CHUGGING. THE RPM ON THE DASH STARTS BOUNCING UP AND DOWN. THIS GOES ON FOR SEVERAL SECONDS AND TRUCK SLOWS DOWN. IT THEN GOES AWAY AND CAN CONTINUE DRIVING. HOWEVER, WHEN TOWING TRAILERS, THE EFFECT IS ONLY INCREASED AND THE TRUCK SLOWS DOWN EVEN MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180622February 17, 2019
STRUCTURE:BODY
MY BRAND NEW, ONE MONTH OLD TRUCK HAS EXCESSIVE PAINT CHIPPING. MY TRUCK HAS ONLY 4500 MILES AND I HAVE OVER 20 SPOTS WHERE MY PAINT IS CHIPPED OR PEELING. I HAVE SEEN HUNDREDS OF OTHER PEOPLE ONLINE (SOME THAT WERE ABLE TO GET THE ISSUE RECALLED) WITH THE SAME PROBLEM. I DO NOT FIND IT ACCEPTABLE AS PAINT SHOULD LAST AT LEAST 4 YEARS WITHOUT THE AMOUNT OF CHIPPING AND PEELING I'M EXPERIENCING. I HAVE CALLED JUST ABOUT EVERY DEALER WITHIN 80 MILES OF ME, THEY ALL TELL ME THEY UNDERSTAND THERE IS A PAINT ISSUE, BUT NONE OF THEM WILL DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174710February 6, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS MIRROR PROBLEM CAN'T CLOSE OR MIRROR UNATTACHES AND OPENS CLEAR TO THE WINDSHIELD AND COMES LOSE AND MOVES WHILE DRIVING SO DOESN'T FUNCTION CORRECT AND SERVICE STEERING WHEEL LICK ISSUES COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172846January 29, 2019
SERVICE BRAKES
TODAY 1/29/2019 WHILE ATTEMPTING TO COME TO A STOP AT AN INTERSECTION, THE BRAKE PEDAL BECAME VERY SPONGY AND I ROLLED INTO THE INTERSECTION BEFORE I WAS ABLE TO FULLY COMPRESS THE PEDAL ALMOST TO THE FLOOR, ANY OWNER OF THIS TRUCK KNOW'S HOW RESPONSIVE THE BRAKE SYSTEM IS AND IT ONLY TAKES A SLIGHT TOUCH TO COME TO A FULL QUICK STOP. THIS WAS NOT THE CASE TODAY, I DROVE IT BACK TO MY SHOP AND THE ENTIRE 10 MIN. DRIVE IT REPEATED THIS FAILURE. I GOT BACK TO MY SHOP AND CALLED CHEVY AND THEY TOLD ME TO BRING IT IN TO HAVE IT LOOKED AT. ON THE WAY TO THE DEALERSHIP, I COULD NOT GET IT TO REPRODUCE THIS BEHAVIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171670January 23, 2019
STRUCTURE:BODY
SEE NHTSA ID NUMBER 10126955 MANUFACTURER COMMUNICATION NUMBER PIT5341C THERE IS NO WAY TO TURN OFF THE AUTO DOOR LOCKS FEATURE. 5 ADULTS WERE ON A SKI TRIP, 4 ENTERED THE VEHICLE AND ONE WAS DELAYED. NEITHER DRIVER OR OTHER OCCUPANTS NOTICED 1 WAS MISSING AND AND DEPARTED. THE ONE PASSENGER WAS LOCKED OUT OF THE VEHICLE AND HANGING ON TO THE DOOR HANDLE AS THE VEHICLE WAS DRIVEN OUT OF THE PARKING LOT! AFTER THIS EVENT, I WISH THE DOOR WOULD HAVE OPENED AND THE PASSENGER COULD HAVE JUMPED IN. THE DRIVER WOULD HAVE NOTICED AND LET THE PASSENGER IN, NO PROBLEM. AS THE ULTIMATELY RESPONSIBLE DRIVER, I WISH I COULD HAVE OPENED / UNLOCKED THE DOOR, HOWEVER THE TRUCK LOCKED IT AUTOMATICALLY (UNKNOWN TO THE DRIVER). IS THERE AN NHTSA REGULATION THAT REQUIRES DOORS TO LOCK AUTOMATICALLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171263January 21, 2019
ELECTRICAL SYSTEM
IN COLD TEMPERATURES, THIS TRUCK CONSTANTLY THROWS ERROR CODES 'TRAILER DISCONNECTED' 'LANE CHANGE ALERT DISABLED', AND 'REAR CROSS TRAFFIC DISABLED'. THESE ERRORS ARE EXTREMELY DISTRACTING AND HAVE NEARLY CAUSED ME TO GET INTO ACCIDENTS CLEARING THE ERRORS. GM IS AWARE OF THE ISSUE BUT HAS NO SOLUTION. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150770November 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
EXPERIENCED KNOWN CHUGGLE ISSUE AT ONLY 200 MILES ON THE NEW VEHICLE. INFORMATION REGARDING THIS KNOWN ISSUE BY GM BELOW (KNOWN ISSUE SINCE 2017). #PIP5480: HESITATION, BUMP OR CHUGGLE INVOLVED REGION OR COUNTRY: NORTH AMERICA ADDITIONAL RPO/S: 6.6 L5P CONDITION: CUSTOMER CONCERN MAY BE OF A HESITATION, BUMP, CHUGGLE, JERK OR A FEELING OF HARSHNESS UNDER THE FOLLOWING CONDITIONS:  1. VEHICLE SPEED IN THE RANGE OF 25-45 MPH.  2. LIGHT ACCELERATOR PEDAL TIP-IN OR TIP-OUT MANEUVER.  3. TRANSMISSION IN 3RD GEAR. CAUSE UNDER INVESTIGATION. GM ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A RESOLUTION (SINCE 2017 WHEN L5P POWER PLANT WAS RELEASED YET THEY KEEP RELEASING VEHICLES WITH THIS ISSUE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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