Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10199263August 8, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CHEVY RV VAN WITH WINDOW PROBLEMS CUSTOMER STATES THAT THE RV IS NOT SAFE TO DRIVE**NAR**CC THE CONSUMER STATED HE WAS UNABLE TO GET THE DRIVER AND PASSENGER WINDOWS TO OPEN. THE DEALER REPORTED THE SWITCH WAS DEFECTIVE AND BURNED OUT THE WINDOW MOTOR. UPDATED 09/04/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198697August 7, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UNDER NORMAL BRAKING CONDITIONS THE ANTI LOCK BRAKING SYSTEM WILL ACTIVATE AT LOW SPEED, AROUND 7-10 MILES PER HOUR. CONTACTED LOCAL DEALER AND THEY TOLD ME IT WAS TYPICALLY THE WHEEL SPEED SENSOR THAT CAUSES THIS PROBLEM. THERE WAS A RECALL ISSUED BY GM BUT MY TRUCK DID NOT FALL IN THIS RECALL DUE TO THE VIN NUMBER. WHEEL SPEED SENSORS WERE REPLACED TO FIX THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198730August 7, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE APPLYING THE BRAKES AT 5 MPH, THE BRAKE PEDAL WOULD PULSE AND GRIND. TWO TO THREE SECONDS LATER, THE VEHICLE WOULD STOP. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE WAS 22,000 AND FAILURE MILEAGE WAS 21,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197679July 27, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL*THE CONTACTS OWNS A 2002 CHEVROLET SILVERADO 1500 HD. WHILE DRIVING 5 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE THEN SURGED FORWARD. THE DEALER STATED THAT THE THROTTLE BODY WAS THE CAUSE OF FAILURE. THE DEALER CLEANED THE THROTTLE BODY, HOWEVER, APPROXIMATELY THREE DAYS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THE THROTTLE BODY WAS DEFECTIVE AND SHOULD BE REPLACED. AS OF JULY 27, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 68,302.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197600July 26, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL BECOMES STUCK. THE CONTACT HAS TO PUMP THE PEDAL TO RELEASE IT, WHICH CAUSES THE VEHICLE TO JERK FORWARD. THE CONTACT ALSO HEARD A LOUD GRINDING AND SCREECHING SOUND WHEN SHE STARTED THE VEHICLE AND PLACED IT IN REVERSE. THE VEHICLE FAILED TO MOVE. THE DEALER HAS NOT YET INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000. UPDATED 02/01/08. *LJ THE CONSUMER STATED THE VEHICLE HASN'T BEEN REPAIRED AS OF YET AND PROBLEM STILL PERSISTS. UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196894July 19, 2007
ELECTRICAL SYSTEM
MY 2002 CHEVY 2500 HD SILVERADO WITH 8.1 ENGINE QUITS RUNNING WHILE DRIVING. DOES NOT MATTER WHAT SPEED I'M GOING, IT JUST STOPS RUNNING. AFTER I PULL OVER PUT TRUCK IN PARK, TURN KEY OFF FOR A FEW MINUTES IT WILL USUALLY START UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196482July 16, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHEN THE VEHICLE COMES TO A STOP, THE ANTILOCK BRAKING SYSTEM ACTIVATES. HOWEVER, THE VEHICLE ROLLS APPROXIMATELY FIVE MORE FEET BEFORE COMING TO A COMPLETE STOP. THE CONTACT'S VIN IS EXCLUDED FROM RECALL # 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE IS 125,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196539July 16, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, PARKING BRAKE:DRIVELINE:HYDRAULIC
CHEVROLET SILVERADO ABS FAILURE , LOSS OF BRAKES WHEN TRAVELING OVER SMALL BUMPS OR WET ROADS. ALSO LOSS OF PARKING BRAKE. DEALER SAID IT WAS ONLY ON MANUAL TRANSMISSION TRUCKS THAT HAD THE FAILURE...THIS IS NOT TRUE. ALL TRUCKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196064July 11, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NORMAL DRIVING A T63000 MILES AND CHECK ENGINE LIGHT CODE P0340 FOR (CAMSHAFT SENSOR CIRCUIT MALFUNCTIONED. AN INDDEPENDENT REPAIR SHOP LOCATED A PROBLEM WITH THE DISTRIBUTOR DRIVER GEAR HAVING EXSESSIVE WEAR. GEAR KIT WAS PURCHASE FROM DEALER AND INSTALLED. REPAIR SHOP INDICATED THE GEAR KIT HAD AN ADDITIONAL SPACER WHICH WAS NOT ON THE DISTRIBUTOR ORGINIALLY, THIS SOUNDS LIKE A DESIGN FLAW. CODE WAS CLEARED AND HAS NOT RETURNED. I HAVE THE OLD GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196921July 10, 2007
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500. ON JULY 9, 2007, WHILE DRIVING 5MPH AND ENGAGING THE WIPERS, THE WIPER FLUID SOUNDED LIKE PIECES OF ICE CHIPS WERE HITTING THE WINDOW. THE FRONT WINDOW CRACKED ON THE DRIVER SIDE. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE GLASS WAS DEFECTIVE. THE FAILURE HAS NOT BEEN DIAGNOSED. THE VIN AND ENGINE SIZE ARE UNAVAILABLE. THE VEHICLE DOES NOT HAVE CRUISE CONTROL. THE FAILURE AND CURRENT MILEAGE WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193322June 14, 2007
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CHEVROLET SILVERADO 2500HD 4WD. STEERING BOX FAILURE. VEHICLE HAS HAD A "CLUNKING" NOISE IN THE GEAR BOX SINCE NEW, WITH THE STEERING OFF CENTER TO THE 2 O'CLOCK POSITION. DEALER HAS REMEDIED SEVERAL TIMES BY GREASING THE BOX. TOOK IN FOR SERVICE ON SAME PROBLEM. DEALER FOUND THE STEERING BOX WAS BROKEN AND APPEARED TO HAVE BEEN SINCE NEW. GREASE WAS FULL OF RUST. DEALER REPLACED UNDER EXTENDED WARRANTY. CHARGED ME TO REMOVE AFTER MARKET PLOW EQUIPMENT. ANTI LOCK BRAKE FAILURE. 2ND OCCASION. BRAKES FAILURE AT LOW SPEED. DEALER REFUSED TO CORRECT UNDER EXTENDED WARRANTY. PER GM THIS IS NOT COVERED UNDER RECALL NHTSA CAMPAIGN # 05V379000 & IS A "SERVICE" ITEM. COST OVER $300 TO CLEAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193074June 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. AFTER THE VEHICLE WAS DRIVEN 65 MPH AND THEN PARKED, THE CONTACT NOTICED TRANSMISSION FLUID GUSHING OUT FROM UNDERNEATH THE VEHICLE. HE LATER DISCOVERED THAT THERE WAS A CRACK IN THE REAR TRANSMISSION ADAPTER, CAUSED BY A FAULTY UNIVERSAL JOINT. THE DEALER HAS REPAIRED THE VEHICLE. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191884May 29, 2007
STRUCTURE, TRAILER HITCHES
OEM HITCH ON 2002 CHEVROLET SILVERADO 1500 IS DISPLAYING CRACKING/FAILURE AROUND THE RECEIVER WELDS. ENTIRE HITCH WILL NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191697May 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER, AND SHIFT INDICATOR GOES OUT, AND YOU CANNOT TELL WHAT GEAR YOU ARE IN OR YOUR MILEAGE. WARRENTY REPLACED INSTRUMENT CLUSTER A COUPLE OF YEARS AGO. BUT NOW IT IS HAPPENING AGAIN. I WAS TOLD THE CLUSTER WAS BAD AGAIN AND NEEDED REPLACING. BUT IT GOES OFF AND STAYS OFF FOR A WEEK OR LONGER AND THE NEXT THING YOU KNOW ITS BACK ON AGAIN.I HAVE UNPLUGGED THE CONNECOR FROM THE CLUSTER AND REPLUGGED IT IN AND THE CLUSTER WOULD WORK AGAIN, ONLY FOR A SHORT WHILE. LOCAL REPAIR SHOPS HAS TOLD ME THEY HAVE BEEN REGULARLY REPLACING THESE CLUSTERS. THIS COULD CAUSE ACCIDENTALLY PLACING TRANSMISSION IN WRONG GEARS, CAUSING INJURY AND ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191646May 24, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
WHILE DRIVING MY 02 SILVERADO Z71 (49900 MILES) ON THE FREEWAY AT 65/75 MPH, I NOTICED THAT THE TRUCK WAS SLOWING DOWN AND MY FOOT WAS STILL ON THE GAS PEDAL. THE TACHOMETER JUMPED TO 6000-7000 RPM AND I WAS GOING AT 30-40 MPH. MY TRUCK GOT TOWED TO A CHEVY DEALER AND COST ME 3600.00 TO INSTALL A NEW/REMAN TRANSMISSION. THE DEALER COULD NOT SPECIFY WHY THE TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190283May 9, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING BETWEEN ONE TO TWO MPH, THE VEHICLE FAILED TO STOP UNLESS THE CONTACT PUMPS THE BRAKES THREE OR FOUR TIMES. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN # 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE DEALER REPLACED ONE SPEED SENSOR AND CLEANED THE OTHER. THE VEHICLE DID NOT HAVE ANY BRAKE FAILURE PRIOR TO THE RECALL REPAIR. THE CURRENT MILEAGE IS 144,000 AND FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189588May 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES WHEN COMING TO A STOP, THE ANTILOCK BRAKE SYSTEM ACTIVATES, CAUSING THE VEHICLE TO TAKE MUCH LONGER TO STOP, AND FEEL AS THOUGH IT MAY NOT STOP. THE PROBLEM BECAME PROGRESSIVELY WORSE AND WAS A SAFETY ISSUE WHICH NEEDED TO BE CORRECTED. ALTHOUGH THIS PROBLEM IS WELL DOCUMENTED FOR CHEVY VEHICLES (CASE #05V379000), WE DID NOT RECEIVE A RECALL NOTICE. WE TOOK THE VEHICLE TO A DEALER, WHO CONFIRMED THAT THE VIN WAS NOT ONE OF THOSE RECALLED. I CALLED CHEVY, WHO ALSO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. BECAUSE IT WAS A SAFETY HAZARD WHICH COULD HAVE RESULTED IN AN ACCIDENT, WE HAD THE VEHICLE FIXED. THE DEALER CHARGED US TO CORRECT IT, WITH THE SAME EXACT SOLUTION AS IN THE RECALL. THE ANTILOCK BRAKE SENSORS WERE REMOVED, CLEANED AND PUT BACK IN, CORRECTING THE PROBLEM. IT SEEMS AS THOUGH THE 2002 CHEVY SILVERADO HD PICKUP WAS EXCLUDED FROM THE RECALL, EVEN THOUGH THE SAME PROBLEM EXISTS AS IN THE OTHER SILVERADO PICKUPS. IT IS EVEN MORE OF A SAFETY HAZARD SINCE IT IS A HEAVIER TRUCK. CHEVY NEEDS TO RECALL ALL OF THE VEHICLES THAT HAVE THIS SAME PROBLEM, OR AT LEAST COVER THE EXPENSES FOR THOSE WHO BRING IT IN FOR SERVICE FOR THE SAME ISSUE AS RECALLED IN OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189383May 1, 2007
AIR BAGS:FRONTAL
EMPLOYEE WAS TRAVELING ON THE INTERSTATE, HAD TO BRAKE HARD TO AVOID TRAFFIC, AND WAS STRUCK IN REAR BY A VEHICLE DOING APPROX 50 MPH. IT PUSHED HIM INTO VEHICLE IN FRONT DAMAGING THE FRONT OF VECH. NO AIRBAG DEPLOYED! THE FORCE OF THE IMPACT KNOCKED HIM UNCONSCIOUS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10189148April 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON 02' CHEVROLET SILVERADO AT ONLY 23K MILES. DEALER RECOMMENDS REPLACEMENT. MANY REPORTS OF FAILURES ON GM VEHICLES..PLEASE HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189069April 26, 2007
SEAT BELTS:REAR/OTHER
UNABLE TO PULL REAR PASSENGER SIDE SEAT BELT FROM RETRACTOR AT ANY TIME MAKING IT IMPOSSIBLE TO BELT ONE PASSENGER. BELT WAS REPLACED BY DEALER. OLD BELT IS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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