Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11748744July 7, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 75 MPH, the engine shut off without warning. The contact safely coasted to the shoulder of the road and requested assistance from 911 to secure the vehicle from oncoming traffic. The vehicle was then towed to a dealer, where a diagnostic assessment confirmed a total engine failure, requiring replacement. The contact had previously taken the vehicle to a dealer for NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the inspection yielded no visible issues, and the recall was marked as completed. The vehicle remained at the dealer and had yet to be repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 25,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747903July 2, 2026
POWER TRAIN
Transmission has shifting issues (hard shifts) . Vehicle is available for inspection upon request. Safety could be an issue if the transmission fails while driving that could cause harm to the vehicle driver and put others at risk. Vehicle is scheduled for inspection however the dealer is very backlogged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746922June 27, 2026
POWER TRAIN
Truck suddenly refused to shift gears/stopped moving forward in HEAVY TRAFFIC, placing me and my family--and others on the roadway--in danger. Dealership inspected the vehicle on three separate occasions for the same (recurring) issue, replacing the control valve body on one visit and the entire transmission on the third. No advance warning that the issue was about to occur on any of the three instances, but check engine light came on afterward along with a message reading "reduced acceleration/drive with care".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745837June 23, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone. God forbid I was alone but even at that I did not have time to get many things out and keep imagining what a different day I’d be looking at if there were kids with me.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11746039June 23, 2026
ENGINE
Engine seized middle of road had to coast off into a safe spot to park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745801June 22, 2026
ENGINE, POWER TRAIN
Oil cooler failed and truck was at dealer for a month over winter. Now June 20th transmission failed and there is no timeframe on the valve body. I am still making payments on this truck and no dealers have a timeframe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745560June 22, 2026
ENGINE
While I was visiting my mother in Kentucky my 6.2 truck engine failed. It all happened really quick and no warning signs prior. Truck passed recall in April 26. I just left visiting my mother at nursing home. I was on Mountain Parkway when it all of a sudden started making a noise. It sounded like it was coming through firewall. All of sudden check engine light came on and I pulled over right before off ramp. I turned truck off for couple of minutes and started it back up. No light but as soon as I pulled back onto parkway noise started again. I was next to off ramp so I pulled into Marathon gas station and as I was pulling in it died and wouldn’t start back. Truck was taken to dealership on 5/24. They said they can’t give me a courtesy vehicle due to me living out of state and I would have to get a rental on my own but GM would cover up to $44 per day. I contacted GM twice and said I needed to speak to dealer about getting a car. I explained what dealer told me but they said it was out of their control. Still paying for rental out of pocket. Dealer called and verified that engine needs replaced and new engine is back ordered with no ETA. I’m still paying truck payment on a truck I don’t have and no help from GM on giving a car to drive. Need help with escalating new engine replacement and rental that GM is covering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745485June 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In May 2026, my vehicle began exhibiting serious and dangerous problems. It would shake violently after starting and occasionally stop on its own while driving. On [XXX], my wife and I got into the vehicle and started driving from our home in West Virginia. While driving uphill at approximately 30 mph, the vehicle suddenly began shaking severely and then came to a complete stop. After a few moments, it restarted itself and accelerated to about 30–40 mph while continuing to shake violently. This happened several times during the trip. Fuel consumption also became extremely abnormal, dropping to approximately 6 miles per gallon. Because Team One Chevrolet in Oakland, Maryland, is the nearest dealer, we drove there for service. After several hours, the dealer returned the vehicle and informed us that they had replaced a sensor. However, after leaving the dealership, the Check Engine light came on again after only three engine starts. I immediately returned to the dealership, where the warning light was cleared. The following day, the Check Engine light returned. When I contacted the dealership, I was told to continue driving the vehicle with the warning light on for one to two weeks. After more than a week, I returned to the dealership, and the light was reset again. A few days later, the same problem reappeared. At that point, I was informed that, according to dealership procedures, replacement parts could not be ordered until the issue had been reported three times. After the third visit, the parts were finally ordered, and I was required to wait several more weeks for another service appointment. I also reported the issue directly to Chevrolet. Despite multiple visits, repeated failures, and a significant amount of time spent attempting repairs, my vehicle remains unrepaired. My factory warranty is approaching expiration, and no one has provided a clear answer regarding what will happen if the upcoming repair attempt fails to resolve the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745093June 18, 2026
POWER TRAIN
Transmission Control Valve failed causing my vehicle to drop from 70 miles per hour below 40 miles per hour rapidly on the highway/interstate which could have caused a fatal crash. Called OnStar and was told my code showing was P0747 meaning service now. I called dealerships to get an appt next morning and this happened in the evening and was told the soonest I could get in was a week away, most was longer than that. I did worked in and was told my TCV needed to be replaced. I was told this is a common problem with this truck but when I contacted GM they told me they could only do a 30% courtesy discount because my 2400 Chevy Silverado 2500HD already had 83,000 miles on it and is out of warranty. I have researched this and NHTSA already has a bulletin in place for this same issue but it didn’t include my VIN so they told me there was nothing more than can be done. This is a huge safety risk and concern. My daughter and wife could have been driving my truck and it could have caused a very bad wreck. My vehicle had no prior warning until this happened. My vehicle did say reduced engine performance and my check engine light came on during the event but nothing prior. Now my truck shifts hard and gets hot fast. We opted not to drive and took it to a local dealership for repair due to the risk of injury if we continued to drive it to us and others. We are not put out a vehicle and monthly payment as the part is on back order. GM pretty much is brushing us off and told us we can file a complaint with NHTSA if we feel like it’s something more that needs done. Bulletin number in place for this issue on other VINS is N242454441. I don’t want this to happen to others so I wanted to report it plus I feel like GM should have cover total cost especially with it being a known issue. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744825June 17, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On Febuary 13th 2026 I was involved in a wreck where I re-ended another stopped vehicle. There was no warning light or automated braking executed. I braked hard but not soon enough.There was no malfunction warnings or lights displayed before (or after ) the accident showing it to be inoperative. It has been in to the dealer 3 times since. Yes it is available for inspection. Was told that it will not work if you have your foot on brake or accelerator by one technician. This truck use to brake for no reason even going 70 mph on highway. I am pretty sure GM has reprogramed to fix that issue leaving the sensitivitu so low it now does not work at all.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11744238June 15, 2026
ELECTRICAL SYSTEM
I was driving down the XXX Expressway Sunday, XXX, with my children in my vehicle. This is a very heavily traveled highway in [XXX] with heavy traffic. My 2024 Chevy Silverado 3500 Diesel HD Truck with 25,500 miles suddenly started throwing multiple codes, lost power, and steering. Fortunately I was able to "roll into" the emergency lane while muscling the steering in that direction and engaged the emergency brake. My other son was following shortly behind me in his vehicle and pulled over to assist us about 30 mins after my truck was sitting stalled in the HWY. He parked his truck behind mine, put on his hazards, and we were transferring gear from my truck to his truck. At this point my 2024 Chevy HD Silverado Diesel started rolling back on it's own and nearly crushed my son's friend. The parking break was on and it suddenly released on it's own. It took 3 grown men to stop it from crushing my son's friend. The force was so strong that when he lifted his hand to try to stop the truck from rolling, it broke the right rear tail light. He could have been crushed between our two trucks from this situation. I have never been notified by GM of any recalls, however, the truck had to be towed to Ferman Cheverlotte service on Adamo Dr, Tampa Fl and is currently sitting on their lot. I was told by the service tech Michael Stevens that the vehicle had several open recalls that they would address but did not offer any information about what could be wrong. After searching online, I found that GM IS aware of this issue and sent several service bulletins about this exact problem. I had contacted the Ferman service center the week before to bring the truck in because the AC was out and made an appointment for service on Tuesday. The day after I made the appointment my batteries died and had to be replaced by AAA.It is disturbing to know GM and FERMAN Service centers are aware of this safety issue on these HD trucks and never informed me, the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11743115June 10, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN
Complete engine failure on the highway, compete engine and power lockup, towed back to dealership where complete engine lockup was confirmed. No prior issues, no other damage contributing to failure. Claims not to be covered under current recall, advising the recall be extended to all 6.2 19-04 Chevy models as I experienced the same engine failure as recall states.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743156June 10, 2026
LATCHES/LOCKS/LINKAGES
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced a tailgate failure listed in NHTSA Campaign Number: 24V060000(Latches/Locks/Linkages); however, the VIN was not included in the recall. The local dealer was contacted and repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743244June 10, 2026
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The all around vehicle camera system fails on average every 6 months. As the dealership is far away in our area, I have to take a 1/2 day to full day off work to take it over. I believe we are now on the third replacement camera module, in need of a fourth that was just replaced less than two months ago. GM makes it unreasonable to deal with. They require you drive over to the dealership just so they can see the same problem is occuring and only then will order parts, requiring a second appointment. The problem is the same and this is just adding more time to the failing safety issue which is of major concern because we can't just drop in easily because we are in a remote area. It sometimes takes over a month for me to be able to schedule a time to go over there --- so I go many weeks with a failing camera system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743351June 10, 2026
ENGINE
L87 engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742940June 9, 2026
POWER TRAIN
5/4/26 Traveling at highway speed when motor quit, would not restart. Spent additional funds $682 having towed back to Selling dealer in my hometown and a rental car. Dealer reports motor seized and will be replaced. As of 6/9/26 dealer reports no information available for timeline on receipt of new motor to replace
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742664June 8, 2026
BACK OVER PREVENTION: WARNINGS
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the audible rear park assist system failed to activate while reversing, causing the vehicle to strike a pole. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11742312June 5, 2026
ENGINE
The 6.2 liter engine has been recalled. The problem is if you pass inspection you are now required to use a higher grade of oil. This results in an additional cost of about $50 per change. The reimbursement of the difference should have been covered by the recall as this was not an intended cost when I purchased the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741188May 31, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
On [XXX], I was going to Atlanta, the truck started hesitating harshly while I was passing another driver on a two lane road. The truck wouldn’t accelerate and the paddle seemed to be stuck, I had to pull off the road to avoid a head on collision. On the 30th of May, I took the truck to Allen Turner in Pensacola, Florida where I purchased it and reported the issue, the service department was closed and they sent me next door to a Chevrolet Dealership, which was also closed. On today [XXX], I took the truck out for a test drive, and I had the same incident happen, but this time I pulled into a gas station and shutdown the truck. Once I turned the truck back on, the check engine light came on. I didn’t think I would make it back home, because the truck didn’t accelerate correctly, and when I pressed the gas pedal it didn’t accelerate and was making different noises. The pedal seemed to be stuck, with no acceleration. I recorded a little bit with my phone while trying to drive, but it’s not the best. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740943May 29, 2026
EXTERIOR LIGHTING
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while at a stop sign all lights on the outside of the vehicle began to turn on and off independently. No warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the headlight control module needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure, and they referred him to call NHTSA to file a complaint. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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