Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11192024March 27, 2019
EXTERIOR LIGHTING
THE TRUCK HAS INADEQUATE PERIPHERAL ILLUMINATION WHILE DRIVING ON DARK WINDING ROADS. .WHEN MAKING TURNS YOU CANNOT SEE THE THE ROAD IN FRONT OF THE TRUCK. WHEN GOING STRAIGHT ITS DIFFICULT TO SEE THE SHOULDER DEPTH OF THE ROAD. .THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED WITH THIS MODEL. THE 2019 MODELS HAVE MUCH BETTER HEADLIGHT DESIGNS THAT ADDRESS THIS PROBLEM.. THE 2017 CHEVROLET SILVERADO 1500 LT THAT I HAVE DOES NOT. THE DEALER SERVICE WRITER AND I WALKED AROUND THEIR LOT AND COMPARED THE NEW MODELS HEADLIGHTS TO MINE. HE CALLED ME BACK THE NEXT DAY AND SAID THEY DID NOT HAVE ANY NEW LIGHTING REPLACEMENTS OR REPAIRS FOR THIS MODEL. MY TRUCK IS STILL UNDER WARRANTY. IT'S DOWN RIGHT SCARY TO DRIVE ON DARK WINDING ROADS AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191363March 25, 2019
SERVICE BRAKES
WHILE PARKING IN MY WORK LOT AT LOW SPEED, MY PEDAL BECAME VERY STIFF AND VEHICLE WAS VERY HARD TO STOP. THIS PROBLEM REPEATED THE SAME DAY IN MY DRIVEWAY AT HOME. WHILE RESEARCHING ONLINE I LEARNED ABOUT THE FAILURES OF BRAKE VACUUM PUMP. PURCHASED AND CHANGED MINE MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185850March 11, 2019
POWER TRAIN
I BOUGHT MY PICKUP BRAND NEW FROM A CERTIFIED CHEVROLET DEALER AND HAVE HAD AN ISSUE SINCE I TEST DROVE IT. WHEN SHIFTING UNDER LOW THROTTLE FROM 1ST TO 2ND GEAR AND BACK DOWN FROM 2ND TO 1ST, THERE IS A TERRIBLE CLUNK. SOMETIMES ITS BARELY NOTICEABLE, AND OTHER TIMES IF FEELS LIKE I'VE BEEN REAR ENDED. THERE IS AN EXTREMELY NOTICEABLE HESITATION WHEN STARTING OFF FROM A COMPLETE STOP, WHICH COULD POTENTIALLY PUT MYSELF AND OTHER DRIVERS IN DANGER. I'VE BROUGHT MY VEHICLE BACK TO THE DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THAT THERE IS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184907March 7, 2019
POWER TRAIN
WHEN GOING SLOW AND THE TRUCK SHIFTS FROM 1ST GEAR TO 2ND GEAR YOU CAN HEAR AND FEEL A STRONG KNOCK AND IT PULLS THE TRUCK THIS ALSO HAPPENS WHEN GOING DOWN IN GEARS FROM 2ND TO 1ST AT SLOW PACE AND IT DOESN'T HAPPEN ALL THE TIME BUT MORE OFTEN THEN NOT IF YOUR DRIVING SLOW LIKE IN A PARKING LOT IT HAPPENS 6/10 TIMES TOOK IT TO THE DEALER STATED NO RECALL BUT THEY ARE AWARE OF THE ISSUE BUT WERE INSTRUCTED NOT TO DO ANYTHING TO THE TRUCK VERIFIED GOOGLE AND A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184288March 5, 2019
SERVICE BRAKES
ONE MORNING WHEN I GOT TO WORK I WAS BACKING IN MY PARKING SPACE, WHEN MY BRAKES GOT HARD TO THE POINT THAT I COULD NOT PRESS THEM. IT WAS TO THE POINT THAT MY TRUCK WOULD NOT STOP UNLESS I USED BOTH FEET WITH HEAVY PRESSURE. IF I WAS DRIVING I WOULD HAVE NEVER STOPPED THAT TRUCK. I WAS JUST OUTSIDE MY WARRANTY WITH 39000 MILES ON THE TRUCK. I HAD IT TOWED TO THE DEALERSHIP AND THEY TOLD ME THAT I HAD TO REPLACE MY VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184024March 4, 2019
POWER TRAIN
RIGHT REAR WHEEL HUB NUT BACKED OFF DAMAGING HOUSING SPINDLE THREADS AND SLIGHTLY BENDING THE HOUSING. GM WILL NOT REPLACE HOUSING EVEN THOUGH IT APPEARS THAT A CRACK IS FORMING WHERE IT WAS STRESSED.THERE IS A RECALL FOR THIS PROBLEM BUT MY TRUCK IS NOT INVOLVED. GM WILL NOT CHECK THE LEFT SIDE LIKE THE RECALL SAYS SHOULD BE DONE ALSO.I BELIEVE THAT THERE IS A CRACK STARTING TO FORM AND COULD BE A PROBLEM WHILE DRIVING IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182573February 26, 2019
UNKNOWN OR OTHER
OWNER OF BOTH A 2017 DURAMAX AND A TAHOE FROM NEW. DURAMAX HAD JUST TURNED 21,000 MILES THIS WINTER. RETURNED FROM FISHING SUNDAY NIGHT AND PLUGGED THE TRUCK INTO A HEAVY GUAGE EXTENSION CORD. MY FAMILY AND I WERE WOKEN AT 3AM EARLY JANUARY TO A VEHICLE ALARM. TURNS OUT THE TRUCK HAD STARTED FIRE. LUCKLY THE ALARM WAS AUDIBLE LONG ENOUGH TO WAKE US. BY THE TIME I HAD REACHED THE KEYS, IT HAD STOPPED. A PEEK OUT THE WINDOW SHOWED A CULPRIT I HADN'T ANTICIPATED. INSPECTORS FOUND THE SOURCE IN THE LOCATION OF THE BLOCK HEATER. NO WIRING CHARED BEYOND THE FRONT OF THE TRUCK. CONTINUED CONTACT WITH GM HAS YET TO REVEAL ANY INFORMATION. I LOVED THE TRUCK AND WOULD LIKE TO KNOW IF THE ISSUE IS SOMETHING THAT MAY KILL US NEXT TIME. WITH THE RECALL OF FORDS BLOCK HEATER ISSUES, I FEEL THAT THIS SOMETHING THAT SHOULD BE ANSWERED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11182261February 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE IS UNABLE TO RECEIVE CONSISTENT FUEL WHEN YOU START THE VEHICLE. IT REQUIRES PUSHING DOWN ON THE GAS PEDAL MULTIPLE TIMES AND RESTARTS TO GET THE ENGINE GOING. THEN, WHILE DRIVING THE ENGINE LOSES FUEL AND CAUSES THE VEHICLE TO TURN OFF AND ESSENTIALLY DIE. THIS HAS PUT ME IN 2 NEAR WRECK INCIDENTS ALREADY DESPITE THE GM DEALERSHIPS SAYING THERE IS NO ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181278February 20, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
MY BRAKES FAILED TO STOP MY VEHICLE AT SLOW SPEEDS AND WHILE I WAS AT A DECLINE AND ALMOST CAUSED ME TO REAR END ANOTHER VEHICLE. THE BRAKE PEDAL GOT EXTREMELY HARD AND WOULD NOT ALLOW ME TO PRESS DOWN ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180257February 15, 2019
SERVICE BRAKES
I PULLED INTO CROWDED PARKING LOT IN THE RAIN & COULDN'T STOP MY TRUCK. I USED BOTH FEET TO PRESS BRAKE AS HARD AS I COULD & GOT TRUCK STOPPED. BRAKE PEDAL WAS VERY HARD TO PRESS AND HAD TO PUMP BRAKE ABOUT 3 TIMES TO GET STOPPED. TRUCK WAS FINE FOR NEXT 3 DAYS & THEN IT HAPPENED ON INTERSTATE AT 75 MPH. I WAS PULLING A TRAILER & THE ONLY WAY I GOT TRUCK STOPPED WAS TO USE MANUALLY PRESS TRAILER BRAKE MECHANISM INSIDE TRUCK. IT REALLY SCAREDME AS I HAD MY KIDS IN TRUCK WITH ME AND VALUABLE LIVESTOCK IN TRAILER. AT DEALERSHIP NOW GETTING IT CHECKED OUT. I'M OVER 36,000 WARRANTY BUT UNDER 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180122February 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GENGRAS CHEVROLET (585 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 269-3772) WHERE IT WAS DIAGNOSED THAT THE MODULE AND FUEL RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RICHARD CHEVROLET (1405 HIGHLAND AVE, CHESHIRE, CT 06410, (203) 651-7016) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5039253021. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180143February 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
A ROUGH CLUNK NOISE OCCURS WHEN TRYING TO STOP, AND CAR ACTUALLY REVS TO ACCELERATE SPEED WHEN APPLYING BREAKING AND TRYING TO STOP. (IN . MOTION) THIS IS A DANGEROUS ISSUE. TRANSMISSION DOES NOT APPEAR TO SMOOTHLY ENTER INTO SUBSEQUENT GEARS. A JERK OCCURS IN BETWEEN SHIFTING OF GEARS. (MOVING) I HAVE BEEN COMPLETELY STOPPED ON A FLAT STREET, AND RELAX MY FOOT OFF THE BREAK, AND THE CAR WANTS TO LEAP JUMP FORWARD. THIS IS NOT SAFE. (STOPPED) THERE ARE SEVERAL REPORTS OF THIS ISSUE FOUND IN ONLINE FORUMS FROM OTHER OWNERS WITH THE SAME 2017 CHEVY SILVERADO. JUST PURCHASED VEHICLE IN NOVEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179940February 13, 2019
STEERING
THE STEERING ASSISTANCE REDUCED LIGHT CAME ON THE DASH AND THE VEHICLE STEERING BECAME STIFF LIKE THERE WAS NO POWER STEERING. I TURNED MY VEHICLE OFF AND RESTARTED THE VEHICLE AND THE LIGHT CAME ON AGAIN, BUT THIS TIME THE STEERING WAS NORMAL. NOW THE LIGHT IS ON AT ALL TIMES. MY VEHICLE HAS RIGHT AT 50,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176536February 12, 2019
STEERING
WHILE DRIVING ON CA 395 NORTH WITH SNOWY CONDITIONS, I EXITED TO THE VIEWING OVERLOOK. AT A LOW SPEED AND MY STEERING LOCKED UP. I COULD NOT FORCE THE WHEEL TO MOVE IN ANY DIRECTION BUT LUCKY I ROLLED TO A STOP IN THE TURN OUT. I TURNED THE TRUCK ON AND OFF 2-3 TIMES AND STEERING REMAINED LOCKED. I WAITED ABOUT 3 MINS TO TRY TURNING THE TRUCK ON AGAIN AND THE EPS CAME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175837February 9, 2019
VISIBILITY/WIPER
REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173004January 30, 2019
POWER TRAIN, SUSPENSION
THE TRUCK HAS A HARD TIME ACCELERATING AND RANDOMLY UPSHIFTS AND DOWNSHIFTS. WHEN COMING TO A STOP IT HAS A HARD TIME DOWNSHIFTING WHICH MAKES IT HARD TO STOP. WHEN ON THE INTERSTATE IN RUSH HOUR TRAFFIC IT IS VERY DANGEROUS TO DRIVE BECAUSE I HAVE NO IDEA IF THE TRUCK WILL ACCELERATE OR NOT AND SINCE IT HAS A HARD TIME STOPPING I AM AFRAID I AM GOING TO REAR END SOMEONE. ANOTHER ISSUE THE TRUCK HAS IS WITH THE FOUR WHEEL DRIVE. IT WORKS GOOD BUT IT MAKES A REALLY LOUD GRINDING NOISE WHEN ENGAGED. I AM TAKING IT TO THE DEALER TODAY AS I HAVE BEFORE. I AM HOPING THEY TAKE A SERIOUS LOOK AT IT AND FIX THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171683January 23, 2019
SERVICE BRAKES
I WAS PULLING INTO WAL-MART IN WHITE SETTLEMENT, WENT TO BRAKE TO SLOW DOWN AND IT FELT LIKE THE PRESSURE WAS COMPLETELY GONE CAUSING ME TO BRAKE HARDER TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170377January 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ENGINE LEAKED ANTI-FREEZE AND THE RPMS ON THE INSTRUMENT PANEL WERE OUT OF ORDER. THERE WAS ALSO AN ABNORMAL ODOR OF ANTI-FREEZE IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MID STATE CHEVROLET BUICK (26 DAYS DR I 79 EXIT 67, SUTTON, WV 26601, (866) 596-3984) AND A NEW WATER PUMP WAS INSTALLED ALONG WITH NEW INJECTORS; HOWEVER, THE ODOR OF ANTI-FREEZE RETURNED DAYS LATER. THE ENGINE ALSO CONTINUED TO LEAK ANTI-FREEZE. THE MANUFACTURER WAS WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 9,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170178January 15, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CODES SHOULD NOT ALLOW YOU TO USE THE STARTER AND IT DOSE WILL BE GOIING DOWN THE ROAD AND LOSES POWER.WENT THROUGH 5 WIRE HARRNESSES WITH IN THE 5 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170070January 14, 2019
POWER TRAIN
6.2L ENGINE WITH 8 SPEED TRANSMISSION. ERRATIC TRANSMISSION SHIFTING INCLUDING DOWNSHIFTS SO HARD ON THE HIGHWAY THE REAR WHEELS WILL LOCK UP MOMENTARILY AND THROW OCCUPANTS FORWARD. TAKING OFF FROM STOPLIGHT WILL INTERMITTENTLY EXPERIENCE DELAYED ENGAGEMENT AND ENGINE WILL REV TO ALMOST 1500RPMS BEFORE THE TRANSMISSION ENGAGES. TIRES BARK, SCARES THE HECK OUT OF DRIVER WHO THEM IMMEDIATLEY SLAMS ON BRAKES IN TRAFFIC THINKING SOMETHING BROKE. DEALERSHIP CITES NORMAL OPERATION WITH NO FIXES AVAILABLE FROM GM. LOTS OF SIMILAR STORIES ONLINE AND THE FIRST CLASS ACTION SUIT AGAINST GM FOR THESE 8 SPEED TRANSMISSIONS HAS BEEN FILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado