Chevrolet Silverado Complaints (2009)

592 consumer complaints on file.

#10310959February 16, 2010
TIRES
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT DETECTED THAT THE VEHICLE WAS EQUIPPED WITH A 17 INCH SPARE TIRE. THE MANUFACTURER MOUNTED FOUR 18 INCH TIRES ON THE VEHICLE. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD WITH USAGE OF THE SPARE TIRE. THE CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306668February 5, 2010
ELECTRICAL SYSTEM
ON MARCH 10, 2009 WE PURCHASED A BRAND NEW 2009 CHEVROLET SILVERADO FROM NU CAR CHEVROLET IN NEW CASTLE, DELAWARE. ON SEPTEMBER 25, 2009, WHILE ON VACATION IN OCEAN CITY, MD, THE VEHICLE CAUGHT ON FIRE WITH US AND OUR TWO YOUNG CHILDREN (AGES 2 AND 5) INSIDE, STRAPPED IN THEIR CAR SEATS. WE WERE ABLE TO PULL THEM FROM THEIR CAR SEATS (TERRIFIED) AND GET A FIRE EXTINGUISHER FROM THE RESTAURANT WERE WE WERE PARKED TO EXTINGUISH THE FIRE. WE HAD THE VEHICLE TOWED BACK TO NU CAR CHEVROLET ON SEPTEMBER 26, 2009 AND IT HAS REMAINED WITH THEM EVER SINCE. THE DEALERSHIP AND GENERAL MOTORS DETERMINED THE CAUSE TO BE A DEFECTIVE WIRING HARNESS AND HAS ADMITTED FAULT (THERE WAS NO AFTER MARKET WIRING IN THE VEHICLE AND NO PREVIOUS ACCIDENTS). AS OF TODAY, FEBRUARY 5, THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE AND ARE NOW GOING BACK AND FORTH WITH US TRYING TO GET US TO PAY MORE MONEY FOR A NEW VEHICLE SINCE THEY CAN'T FIND A 2009 REPLACEMENT MODEL. WE ARE REFUSING TO PAY ANY ADDITIONAL MONEY AND STATED THAT WE WILL ACCEPT A REPLACEMENT VEHICLE WITH SAME FEATURES AT NO COST OR WE WANT A FULL REFUND OF OUR VEHICLE PURCHASE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10304195February 3, 2010
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE TRYING TO DEPRESS THE BRAKE PEDAL TO STOP AT A 4-WAY STOP SIGN, THE BRAKES APPLIED "HARD" AS IF HE HAD MADE A PANIC STOP. AS HE WAS LEAVING THE 4-WAY STOP AND DRIVING UP A HILL, HE TRIED TO TURN THE CORNER AND HAD MUCH DIFFICULTY DOING SO. HE HEARD A POPPING SOUND AND THE DIFFICULTY CONTINUED. HOWEVER, A SHORT TIME LATER, THE STEERING SEEMED TO CORRECT ITSELF. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP BUT WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT FELT THAT THE POWER BRAKE THAT WAS HOOKED TO THE POWER STEERING MAY HAVE CONTRIBUTED TO THE FAILURE AND MAYBE THE POWER STEERING PUMP MAY HAVE BEEN FAULTY. HE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 6,500. THE FAILURE MILEAGE WAS APPROXIMATELY 6,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302945January 28, 2010
LATCHES/LOCKS/LINKAGES
THE DOOR JAM TO MY 2009 CHEVROLET SILVERADO EXTENDED CAB CONTINUOUSLY RATTLES AT LOW SPEEDS AND CAUSES AIR NOISE AT HIGHWAY SPEEDS. I HAVE SERVICED THE VEHICLE THREE TIMES AND IT CONTINUES TO BE A PROBLEM. DURING SERVICE, THE HINGES, LATCH, AND SEALS WERE ALL REPLACED. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294152December 1, 2009
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNED A 2009 CHEVROLET SILVERADO 1500. WHEN A SHORT PERSON USES THE HEAD-REST IT CAUSES THAT PERSON'S HEAD TO BEND TOO FAR FORWARD. THIS CONDITION CAN CAUSE INJURY DUE TO SEPARATION OF THE NECK AND THE SPINE. SHE TURNED THE HEAD-REST AROUND TO PREVENT INJURY. SHE TOOK THE VEHICLE TO A DEALERSHIP, BUT NO ASSISTANCE WAS PROVIDED. SHE CALLED THE MANUFACTURER AND RECEIVED THE SAME RESPONSE. THE CURRENT MILEAGE WAS APPROXIMATELY 1,400. THE FAILURE MILEAGE WAS APPROXIMATELY 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289368October 22, 2009
TIRES, TIRES:TREAD/BELT
NEW 2009 CHEVY SILVERADO PICKUP.THE TIRES FURNISHED ON A NEW TRUCK ARE DEFECTIVE. THIS WAS ADMITTED BY LARRY GREEN CHEVY DEALER LOCATED IN BLYTHE CA. THEY AGREED TO REPLACE THE 4 TIRES ON THE GROUND BECAUSE THE TIRES ARE COMING APART IN CHUNKS. THE TREAD FALLING APART. THEY SAID THE FULL SIZE SPARE WILL NOT BE REPLACED.AS THE SPARE IN THIS MODEL IS ROTATED ALONG WITH THE OTHER 4 TIRES IT IS DEFECTIVE AND SHOULD BE REPLACED TOO. THEY WANT ME TO KNOWINGLY USE A DEFECTIVE TIRE. THIS AUTO HAS LESS THAN 3,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288945October 19, 2009
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR 2.5 OR SO HOURS IN DRIVEWAY. DETERMINED BY FIRE MARSHALL TO HAVE STARTED FROM A ECM IN RIGHT FRONT DASH AREA. FIRE DEPARTMENT RESPONDED AND EXTINGUISHED FIRE WITH WATER INSTEAD OF FOAM BECAUSE "FOAM TANK WAS NOT OPERATIONAL AT THAT TIME". NO REPAIRS HAVE YET BEEN MADE TO THE VEHICLE DUE TO OUTSTANDING INSURANCE INVESTIGATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10286158October 3, 2009
STEERING
VEHICLE WAS STRUCK BY A MOTORCYCLE TRAVELING AROUND 50MPH IN THE DRIVERS SIDE FRONT TIRE. THIS IS A 4 WHEEL DRIVE VEHICLE. THE MOTORCYCLE WAS ONLY A 50CC MODEL SMALL MOTORCYCLE. THIS RESULTED IN THE SPINDLE BREAKING IN TWO AT THE POINT JUST BEHIND WHERE THE TIE ROD END CONNECTS RESULTING IN A LOSS OF STEERING ON THAT WHEEL. LUCKILY THE SILVERADO WAS ONLY TRAVELING APPROXIMATELY 25 MPH AT THE TIME OF THE ACCIDENT AND WAS SAFELY STOPPED IN A SHORT DISTANCE. THIS IS A HEAVY DUTY PART AND SHOULD NOT HAVE BROKEN. THE TIE ROD SHOULD HAVE BROKEN FIRST. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10280122August 11, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GM 2008 SILVERADO 2500 SERIES. TWELVE THOUSAND VEHICLE MILES, VEHICLE WAS A TOTAL LOSS. THERMAL EVENT VEHICLE CLAIM NUMBER (71-737328910), ESIS GROUP TRACKING NUMBER 675794. VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE WHILE SITTING IDLING. EXACT CAUSE OF FIRE UNDETERMINED AT THIS TIME, EVENT HAPPENED ON JUN 28, 2009. BANKRUPTCY COURT RULED ON JUNE 30, 2009 THAT THE NEW GM COMING OUT OF BANKRUPTCY WAS NOT RESPONSIBLE FOR ANY PRIOR ACTIONS OF THE CORPORATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10272336May 29, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE VEHICLE WAS PURCHASED IN MARCH OF 2009. SINCE THAT TIME, THE VEHICLE ACCELERATES SUDDENLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS. ON ONE OCCASION, WHILE SLOWING DOWN FOR A TRAFFIC LIGHT AT 20 MPH, THE VEHICLE PROCEEDED TO MOVE FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STOPPED WHEN THE IGNITION WAS TURNED OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURES; HOWEVER, THEY INSTALLED A DEVICE THAT SHOULD BE ABLE TO READ THE ELECTRONIC ACTIVITIES. THE CONTACT IS CONCERNED THAT HE MIGHT CRASH INTO ANOTHER VEHICLE DUE TO THE UNEXPECTED ACCELERATION. THE MANUFACTURER FILED REPORT NUMBER 71-7284 AND STATED THAT THE REPORT WILL BE CLOSED BECAUSE THE FAILURE WAS INTERMITTENT. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 5,000. UPDATED 06/12/09 *BF UPDATED 06/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264845April 9, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SUN VISORS DO NOT BLOCK THE SUN ADEQUATELY. HE FEELS THAT THIS IS A SAFETY HAZARD BECAUSE VISIBILITY IS POOR AT SUNSET. THE CURRENT MILEAGE WAS 2,006 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260734March 4, 2009
STRUCTURE:BODY
I HAVE A 2009 CHEVY SILVERADO 1500 CREW 4X4. I RECENTLY HAD COLLISION BACKING OUT OF A PARKING SPACE. I COLLIDED WITH A TOYOTA CAMRY BACKING OUT OF A SPACE ON THE OPPOSITE SIDE AISLE. WE BASICALLY HIT REAR CORNER TO REAR CORNER. MY COMPLAINT IS THE EXTENT OF DAMAGE TO THE TRUCK ON SUCH A LOW SPEED COLLISION. VISUAL DAMAGE: RIGHT BUMPER END (3 PIECE OUTER BUMPER) IS BENT IN AND UP SLIGHTLY. REAR OF BED SIDE PANEL IS BENT IN AND UP SLIGHTLY REAR LIGHT IS CRACKED THERE IS A DENT(BUCKLE) IN THE BED SIDE PANEL ABOVE THE WHEEL WELL, ABOUT THE SIZE OF A HAND. 3 ESTIMATES: (1 DEALER, 1 PRIVATE SHOP, 1 GM PREFERRED COLLISION CENTER) PARTS NEEDED; NEW REAR BUMPER NEW BUMPER RE INFORCEMENT NEW TAIL LIGHT NEW TRUCK BED SIDE PANEL.(YES, THE WHOLE SIDE PANEL!) ESTIMATES FOR DAMAGE REPAIRS; $2600 DEALER $2600 PRIVATE $3200 GM AUTHORIZED COLLISION CENTER ABOUT 50/50 PARTS & LABOR THIS DOES NOT INCLUDE A TRAILER HITCH BRACE THAT IS MOST LIKELY BENT. DUE TO LIABILITY OF POTENTIAL FAILURE, ALL SAY IF THIS EVEN LOOKS DAMAGED, WILL REQUIRE REPLACEMENT. ADD $400. DEALER AND GM COLLISION CENTER GEN MGR SAY THE BUMPER DESIGN OF THE NEW SILVERADO BODY STYLE "SUCKS"! THE CENTER SECTION OF THE BUMPER CAN TAKE DIRECT, FLUSH IPACT JUST FINE. THE END SECTIONS WILL BE DESTROYED IN EVEN A LOW SPEED IMPACT. THE KILLER IS THE DAMAGE TO THE SIDE BED PANELS. BECAUSE THE REAR OF PANEL IS A SINGLE WALL OF SHEET METAL, UN REINFORCED, IT BUCKLES LIKE FABRIC AT EVEN THE LIGHTEST TOUCH. YOU COULD BEND IT IN BY HAND IF YOU PUSH HARD ENOUGH. SINCE THERE IS NO WAY TO PULL OUT THIS PANEL DUE TO ITS UN REINFORCED SHEET METAL DESIGN, THE MOST COST EFFECTIVE REPAIR IS TO REPLACE THE WHOLE PANEL. THEY SELL THE TRUCK CHEAP! THEY MAKE A FORTUNE ON REPLACEMENT PARTS BECAUSE OF THE CHEAP DESIGN QUALITY. WORD TO THE WISE: GET THE REAR BACKING SENSORS! IT WILL SAVE YOU $3000. IT WOULDN'T HELP IN MY CASE AS I STILL HAD ANOTHER MOVING VEHICLE. NO FAULT COLLISION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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