Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11609522August 19, 2024
STEERING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608296August 13, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken to the dealer where it was confirmed there was no recall on the VIN related to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606211August 2, 2024
UNKNOWN OR OTHER
The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605561July 31, 2024
STEERING
The power steering light comes off and on and I lost power steering here and there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603408July 19, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603409July 19, 2024
FUEL/PROPULSION SYSTEM
The DEF system does not provide a level indication. Whenever the DEF is filled it always results in a DEF spill to the environment since the operator does not know whether to add 5 gallons or one gallon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603410July 19, 2024
FUEL/PROPULSION SYSTEM
The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602743July 16, 2024
ENGINE
The engine oil cooler lines blew/malfunctioned. Was stuck on the side of the road in 100 degree weather had to wait 2 hours for a tow truck. Chevy was towed to a Chevy dealership and repaired. (Removed and replaced engine oil cooler lines as per manufactures specs. Completed oil and oil filter replacement. Added needed fluids to reservoirs.). Message alert about 15 seconds after. Light stated shut off engine low oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600945July 10, 2024
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601019July 10, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, ENGINE
IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600496July 9, 2024
SERVICE BRAKES, STEERING
The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600117July 8, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599597July 6, 2024
SERVICE BRAKES, STEERING
Complete loss of power assist steering with multiple safety codes causing loss of vehicle control. Was able to pull over in parking lot to get vehicle off the road. Near impossible to steer when incident happened. Frightening experience. As other complaints have noted frame to body ground strap located behind passenger front tire severely corroded and causing loss of ground contact. No service center open so had to be towed home. Vehicle only has 27,000mi. This has been reported frequently and should be a safety recall as very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598412July 2, 2024
POWER TRAIN
While operating vehicle in stop and go traffic the transmission downshifts so hard that the rear end locks up. This abruptly stops the vehicle. This happens quite frequently. The vehicle has had multiple warranty "corrections" made to include a new torque converter and flywheel. The issue was not resolved. Appears to be no correction or applicable TSBS that fix the problem more of a bandaid. This is a wide known issue at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597892July 1, 2024
STEERING, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was making a right turn from a complete stop at approximately 10 MPH, the vehicle lost power steering functionality. The message "Trailer Brake" and another message indicating a power steering failure were displayed. The contact stated that her husband pulled to the side of the road, turned off and restarted the vehicle; however, the failure persisted. The contact's husband was able to drive to the residence by using physical strength to maneuver the steering wheel. The dealer was notified of the failure and informed the contact that the failure could be related to a corroded ground strap. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598004July 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the tailgate emergency release button located inside the cabin was inoperable. Additionally, the contact stated that while pressing the button on the tailgate to open or close the tailgate, the tailgate would slightly open or be closed. The contact stated that the tailgate required to be pushed manually to open as needed or to be closed securely. The vehicle was taken to the dealer, where the tailgate motor was replaced; however, the failure recurred. The vehicle was taken back to the dealer where the contact was informed that the tailgate motor needed to be lubricated. The motor was lubricated; however, the failure persisted. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597780June 30, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
The oil cooler lines on my 2019 Silverado 1500 disconnected at the crimp while I was driving. The vehicle has only a bit more than 30,000 miles. I checked online, I.e. various sites as well as nhtsa and found the GM Customer Satisfaction Program N192220080. In the pdf on your site dated June 22, 2021, it is stated that only 530 vehicles were affected. I believe that this problem is more widespread than GM is willing to admit. Fortunately I was not driving on the interstate at a high rate of speed where “ a potential loss of propulsion” could have resulted in a tragic outcome.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597771June 29, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, ENGINE
The electrical system: truck will make clicking noises after I turn it off and the keys are out of ignition. Radio won’t go off when it’s supposed to. I have fan on in my truck for the heat/ac and it blows out of the wrong vent or if I have dial on high there is nothing coming out. When I’m walking away from the truck it will start making noises. Head lights are dim inside lights are dim. I can smell gas in my truck. Transmission jerks no power at all driving up a hill. I had a 2006 Chevy Silverado. I fell in love with it the first time I seen it. She had a v8 vortex motor in it. I don’t know why a person would put come up with a v6 to pull an 8000 lb truck!!! It takes forever to speed up! I was told to save gas, I seriously don’t think so!!! I put transmissions and engines together for 15 years at Toyota. I have a lot of respect for the Japanese people because they care about what they build. Chevy needs to hire some people from Toyota to help straighten them out. Can’t really give dates to many!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597253June 27, 2024
ENGINE
2019 CHEVROLET SILVERADO 1500 D purchased in September 2019 with less than 100K miles dropped off at the Chevrolet deal on last Tuesday 6/18 report need a new engine which will be costing me more than the price of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597065June 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I was driving in Highway 85 going south 65 mph I had my grandkids in the backseat and my truck automatically baked by itself and that electrical system control light came on break tire minor needs service and my engine started knocking. I almost had an accident in the highway I had to disconnect my battery for my brakes to release.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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