Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11626809November 22, 2024
POWER TRAIN
Driving down road transmission felt like it locked the wheels and stopped the vehicle briefly. Vehicle went into limp mode. Almost got rear ended. Going 55 mph to immediate stop. Have been having transmission shifting hard with truck since purchase. When accelerating @low speeds and it vibrates. Every time it has been brought up to service department they say it was normal. Brought vehicle in 3 months prior to this incident for harsh shifting and vibration and dealership stated it was due to deteriorating fluid. They serviced transmission and filter. Once incident happened again took vehicle to dealership they ended up keeping vehicle for 58 days waiting on parts to replace the valve body and speed sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626820November 22, 2024
POWER TRAIN
The rear brakes lock up when slowing down. mechanic said its the transmission and that he had seen alot of this in this make and model of truck. The only fix is to clean but that is a temporary fix. The transmission we have is not made anymore. There is a recall in the 2020 model of my truck but doesnt include my 2019 even though it is the 2020 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626860November 22, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the transmission malfunctioned, causing the vehicle to shudder and vibrate abnormally while changing gear. Additionally, after shifting to the drive(D), the vehicle occasionally lunged forward. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626329November 20, 2024
SERVICE BRAKES
I keep on getting the Service Brake System warning, even when I am not pulling a trailer. When I am pulling a trailer the warning comes on and I lose all braking on the trailer and it usually blows the trailer brake fuse. This has been happening intermittently for the last two years and now is more frequent. Now I heard there is a recall on the same scenario but my VIN number is not included. Now what?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625980November 18, 2024
POWER TRAIN
There is an issue with the transmission. My vehicle had started shifting erratically and became very clunky. At highway speeds, my truck will shutter and shift up and down for no reason while remaining at a constant speed. I took it to a certified mechanic and I was told it is a matter of time before my transmission completely fails. I have an invoice confirming these claims. This is a very wide spread issue with these 8-speed transmissions. I was told by the mechanic that the 2020-2024 models of the EXACT SAME TRUCK are now receiving recalls on the exact same transmission yet the 2019s are being overlooked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626000November 18, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 20 MPH, the vehicle made an abnormal sound, started shuddering, and was pulling to the left and to the right. The contact stated that upon pulling to the side of the road, the parking brake, the ESC, the check engine warning light and other unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, the failure recurred while driving. The contact stated that the failure progressively worsened while driving, and the vehicle had become undrivable. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contacted related the failure to NHTSA Campaign Number: 20V055000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625716November 16, 2024
FUEL/PROPULSION SYSTEM
The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625403November 15, 2024
STEERING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the vehicle lost power steering functionality while attempting to make a right turn. The contact maneuvered the steering wheel manually. The steering assistance warning light was illuminated. The vehicle was taken to the dealer who diagnosed and determined that the frame grounding strap was corroded on the front wheel alignment. The contact was informed that the grounding strap needed to be repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625626November 15, 2024
POWER TRAIN
Transmission shift hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625158November 14, 2024
ENGINE
The contact owns a 2019 Silverado 1500. The contact stated that after making a left turn, the “Low Engine Oil - Stop Engine Immediately" message was displayed with an audible dinging chime heard. The vehicle was steered to the side of the road and turned off. The vehicle was towed to the residence. The contact stated that while at the residence he lifted the vehicle and observed condensation leaking from the skid plates. The contact removed the skid plates and noticed that that the skid plates were filled with oil. The contact then stated that leak detecting dye was administered to the engine and almost instantly, the contact heard leaking sounds and turned off the vehicle. The contact then observed condensation on the ground under the engine compartment. The contact then used the UV light to locate the leak and observed that the high-pressure oil cooling line was severed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623684November 5, 2024
POWER TRAIN
-The transmission on this vehicle has begun to shift erratically with an audible thumping or clunks at normal speed. At highway speeds the vehicle will shudder and shake as the transmission shifts through the gears and periodically upon reaching cruising speeds. - Failure of the transmission is not out of the question. It could possibly lock up at any time while driving. - A reputable transmission service center reproduced and confirmed the complaint issues. - There have been no warning lights or messages pertaining to the issue. A vehicle diagnostic report confirmed no codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622693October 30, 2024
SERVICE BRAKES
A couple months ago, my wife was backing down a sloped driveway the brakes gave out and would not stop the truck. She had to push the brake extremely hard to get it to stop and the service brake assist light came on briefly. It then went off and the truck's brakes came back. It happened to her one other time in a similar situation going slow in a driveway. Today I was driving and was slowing down coming to a stop sign moving forward when the brakes gave out so I had to push the brakes extremely hard to come to a stop which felt like they were fighting back and I almost hit the person in front of me. The service brake assist light also came on. There are known recalls on this part in prior years of this same vehicle and others. This recall should be expanded to 2019 Chevy Silverado's as well. I should not have to pay to fix a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622419October 29, 2024
SUSPENSION
The sway bar detached from the frame running down the road due to a faulty installation completed by the production line. My wife heard a clunking sound and recognized instability in the vehicle during turns she immediately stopped driving it until it could be evaluated. Apparently during manufacture the mounting holes for the sway bar were threaded too big for the bolts used so they installed helicoil repairs into the frame which failed allowing the sway bar to detach. I have pictures from the dealership showing the failure and chevy is trying to weld a nut into the frame to be able to reattach the assembly at my expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622451October 29, 2024
ENGINE
Rupture of Oil Cooler Lines. NHTSA previously completed a safety field investigation. GM issued a bulletin to their dealerships (only). Has both safety and environmental impacts. Vehicle suddenly losses oil pressure and provides a warning light to turn engine off. This will strand the driver wherever and whenever it should occur. I have spoken with GM, they are aware of the problem, but will not recall for the problem. This scenario also exposes the environment to the sudden loss of oil to the ground and surrounding area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622147October 27, 2024
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
Transmission problems in 8l90. Needs valve body. Torque convert and few others. Lost communication with power steering control module. Most control to body co trol module. Rear right and left speed sensor correlation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620485October 17, 2024
POWER TRAIN
transmission jerks and bucks when shifting and when driving on high way it shakes so bad it messes with the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619766October 15, 2024
POWER TRAIN, ENGINE
Transmission hard shift and downshift also has a torque convertor shudder it also has high transmission temp the coolant temp on the dash is above the middle point have been to the dealership multiple times they state everything is normal transmission problem can cause a safety issue on the road if truck doesn’t shift how it’s supposed to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619776October 15, 2024
POWER TRAIN
The torque converter started vibrating and the transmission starting hard shifting its in shop now needing new Torque converter and transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619813October 15, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619264October 11, 2024
POWER TRAIN
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission system appears to have malfunctioned, specifically causing hard, sudden jerks when shifting and sluggish acceleration. While the issue is ongoing, the dealer has not confirmed any problem. The dealer has performed transmission flushes twice under 60k miles and recommended a third flush a few months back when I took it in for the jerking issues. The transmission is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The hard, sudden jerks when shifting can feel as if the vehicle has been rear-ended, potentially causing a loss of control or distraction while driving, posing a risk to both the driver and others on the road. Sluggish acceleration could also impair the vehicle’s response in critical driving situations, such as merging or avoiding obstacles. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by the dealer. The dealer claims the behavior is considered “normal operation,” despite the symptoms being severe enough to concern the owner. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has only been inspected by the dealer, who did not find any issues with the transmission or other components. It has not been inspected by any other parties like the manufacturer, police, or insurance representatives. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no specific warning lamps or messages associated with the issue. The symptoms of hard jerks when shifting and sluggish acceleration appeared over time but have not been linked to any warning signals from the vehicle’s systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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