Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#11052588December 5, 2017
AIR BAGS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). MY AIR BAG LIGHT HAS CONTINUED TO FLASH ON AND OFF "SERVICE AIR BAG" SINCE AUGUST 2015 @ 34,147 MILES. VEHICLE WAS PURCHASED AND SERVICED PREVIOUSLY BY KUNI CHEVROLET SACRAMENTO CA. THEY STATE THERE IS NO RECORD OF MY VEHICLE, BUT THEY CONTINUE TO SEND ME MAILER REQUEST SERVICE OTHER THAN THE OUTSTANDING RECALL# [XXX]: ALSO FILED A COMPLAINT WITH GENERAL MOTORS CASE #[XXX] WHERE AS [XXX] HAS STATED GENERAL MOTORS HAS NO KNOWN ISSUES WITH AIR BAGS. I HAVE CONTACTED KUNI CHEVROLET SEVERAL TIMES REQUESTED A PHONE CALL FROM BOTH SERVICE MANGER AND GENERAL MANAGE WHICH CONTINUES TO BE IGNORED. I UNDERSTAND THAT THIS SHOULD HAVE BEEN RESOLVED IN A REASONABLE LINK OF TIME. IT HAS BEEN GOING ON FOR YEARS AND THEY ARE NOT TAKING RESPONSIBILITY . MY QUESTION TO YOU IS WHAT ARE MY OPTIONS? THANK YOU [XXX]12/04/2017 *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052270December 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
RANDOMLY WHILE DRIVING, WARNING BELLS & LIGHTS FLASH, MESSAGE IN DIC STATE SERVICE STABILITRAK/TRACTION CONTROL. INSTRUMENT CLUSTER GOES DEAD, A/C QUITS COOLING & RADIO QUITS. IF THE VEHICLE IS IN MOTION IT WILL CONTINUE TO BE DRIVABLE. AS SOON AS YOU STOP OR ARE STOPPED WHEN IT OCCURS, THE TRANSMISSION STOPS WORKING. THE ENGINE CONTINUES TO RUN, AND CAN BE REVVED HOWEVER THE VEHICLE WILL NOT MOVE. AFTER TURNING OFF THE IGNITION, OPENING THE DRIVER'S DOOR AND WAITING A COUPLE OF MINUTES, YOU CAN RESTART THE ENGINE, THE GAUGES AND TRANSMISSION WILL ONCE AGAIN OPERATE. IT HAS NOW STARTED TO PERIODICALLY CAUSE THE DRIVER SIDE LOW BEAM HEADLIGHT AND DRIVER'S DOOR LOCK TO NOT FUNCTION AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051448November 30, 2017
AIR BAGS
TAKATA RECALL. AFTER BEING IN TOUCH ONCE AGAIN WITH CARL BLACK ORLANDO FLORIDA WE ARE STILL TOLD THAT THERE IS NO SOLUTION FOR REPLACEMENT OF TAKATA AIRBAG. WE HAVE TRIED SEVERAL TIMES TO SCHEDULE A REPLACEMENT THE LAST ONE BEING 11/30/2017. WHEN ARE WE GOING TO GET A REPLACEMENT? CARL BLACK REPRESENTATIVE TOLD US OUR VEHICLE IS "SAFE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048864November 28, 2017
AIR BAGS
TAKATA RECALL I HAVE PURSUED THROUGH THE CHEVROLET DEALERSHIPS FOR OVER A YEAR A REMEDY TO THE AIRBAG RECALL. MY UNDERSTANDING IS THAT THEY WERE TO PROVIDE A FREE REPAIR OR REPLACEMENT OF THE AIRBAG INFLATORS. EVERY TIME I HAVE CALLED TO GET A REPAIR SCHEDULED, THEY HAVE EITHER TOLD ME THAT THE REPAIRS ARE NOT AVAILABLE, OR THAT THE PARTS AREN'T CURRENTLY AVAILABLE, AND THEY WILL CALL ME WHEN THEY ARE. EVERY TIME I FOLLOW UP ON THAT CALL, THEY SEEM TO NOT HAVE MY INFORMATION. I JUST READ SOMETHING ONLINE SAYING THAT THEY WERE SUPPOSED TO HAVE A FINAL DECISION FROM THE NHTSA IN AUGUST 2017 REFERENCE MY VEHICLE AND OTHERS. IT IS NOW NOVEMBER, I RECEIVED ANOTHER RECALL NOTICE IN THE MAIL RECENTLY, AND STILL THE CHEVROLET DEALERSHIPS ARE NOT COOPERATING IN THE REPAIR PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048606November 27, 2017
AIR BAGS
TAKATA RECALL. THE RECALL SITE STATES THAT MY VEHICLE IS AFFECTED, HOWEVER, THE LOCAL CHEVY DEALER (ALLEN TURNER CHEVY) SERVICE DEPARTMENT STATES THAT THEY SEE NO SERVICE BULLETIN FOR MY VEHICLE AND THAT THERE IS NO REMEDY FOR THE TACATA AIRBAG. AND, I HAVE RECEIVED A LEGAL NOTICE FROM TK HOLDINGS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048202November 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. REED CHEVROLET (3921 FREDERICK AVE, ST JOSEPH, MO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047759November 21, 2017
AIR BAGS
TAKATA RECALL DEALERS SAID THEY DON'T HAVE AIRBAG REPLACEMENT STILL WAITING TO RECEIVE FROM MANUFACTURERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046210November 15, 2017
AIR BAGS
TAKATA RECALL , I CARRIED MY VEHICLE TO CHEVROLET DEALERSHIP SEVERAL TIMES TO HAVE RECALL REPAIRS MADE AND THEY SAY THE AIR BAGS NEEDED FOR THE REPAIRS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046271November 15, 2017
AIR BAGS
TAKATA RECALL. GM RECALL NOTICE 2049151 WAS ISSUED ON MAY 27, 2016. AS OF NOVEMBER 15, 2017, GM IS STATING THAT THEY STILL HAVE NO REMEDY. WOULDN'T A REMEDY BE TO REPLACE THE FAULTY AIRBAG? IS IT SAFE TO CONTINUE DRIVING WITH THE FAULTY AIRBAG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046274November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CASTRIOTA CHEVROLET AT (727) 819-5300 (12930 US-19, HUDSON, FL 34667) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF UPDATED 8/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045467November 12, 2017
AIR BAGS
TAKATA RECALL NOTHING YET BUT NOT COMFORTABLE DRIVING WITH A UNSTABLE BOMB IN MY VEHICLE. WHATS THE HOLD UP WITH A REPLACEMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045474November 12, 2017
AIR BAGS
TAKATA RECALL-RECEIVED A RECALL LETTER IN JULY 2016 STATING THE AIRBAGS ARE DEFECTIVE AND THAT GM WILL CONDUCT A RECALL IF THEY ARE NOT ABLE TO PROVE TO NHTSA THEY ARE SAFE. GM RECALL 49151. NOVEMBER 2017 RECEIVED NOTICE OF TAKATA BANKRUPTCY PROCEEDINGS. FOLLOWING NOTICE I PHONED THE DEALER WHO SOLD ME THE VEHICLE AND WAS GIVEN VOICEMAIL. I LEFT A MESSAGE BUT THEY DID NOT RETURN MY CALL. SUBSEQUENTLY PHONED GM TO INQUIRE INTO STATUS OF RECALL. I WAS TOLD MY VEHICLE WAS SAFE TO DRIVE AND THAT GM WAS STILL WORKING WITH NHTSA. I WAS TOLD I WOULD BE NOTIFIED IF THE AIRBAGS NEEDED TO BE REPLACED. MY COMPLAINT IS THAT THERE SHOULD BE A DECISION BY NOW. OTHER MANUFACTURERS HAVE ALREADY COMPLETED RECALLS AND REPAIRS. WITH TAKATA FILING FOR BANKRUPTCY AND GM NOT MAKING REPAIRS WHO WILL TAKE RESPONSIBILITY FOR THE REPAIRS OR ANY ASSOCIATED INJURIES/DEATHS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045066November 10, 2017
AIR BAGS
TAKATA RECALL - MY TRUCK'S AIRBAGS WERE RECALLED 05/27/2016 AND I HAVE TRIED TO HAVE SELMAN CHEVROLET, WHO SOLD ME THE TRUCK, CHECK AND REPLACE THE AIRBAGS BUT THEY KEEP GIVING ME A RUN AROUND AND THEY CLAIM THEY DO NOT HAVE BAGS FOR REPLACEMENT. TAKATA HAS FOUND THAT THE PROPELLANT DEGRADES AND THE BAGS MAY RUPTURE, CAUSING SERIOUS OR FATAL INJURY. HOWEVER, I AM EXPECTED TO CONTINUE DRIVING MY TRUCK AND RISK DEATH OR INJURY! SELMAN CHEVROLET IN ORANGE, CA DOES NOT CARE AND IN EFFECT - REFUSES TO DO THE SAFETY RECALL!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044769November 9, 2017
AIR BAGS
1/08/2017- BAKERSFIELD, CA. PASSENGER SIDE AIRBAG, FOR MY MODEL IT HAS BEEN IDENTIFIED AS DEFECTIVE. RECEIVED LEGAL NOTICE THIS DATE FROM TK HOLDINGS INC, MONROE WI. THEY ARE DEBTORS, WHO FILED CHAPTER 11 FOR TAKATA CORPORATION. THEY STATED TAKE YOUR VEHICLE TO LOCAL DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR ON A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR. I'VE KNOWN ABOUT THIS ISSUE FOR OVER A YEAR NOW. GENERAL MOTORS, TAKATA CORPORATION ARE IN A LEGAL BATTLE OVER THIS AIRBAG ISSUE. IN THE MEAN TIME CITIZENS OF OUR GREAT COUNTRY ARE GOING TO BE IMPACTED BY THIS CONTINUE DELAY, AND COST OF ALL PARTIES INVOLVED TO PREVAIL IN COURT. THE FEDERAL GOVT. NATL. TRANSPORTATION SAFETY BOARD NEEDS TO INTERVENE, AND STOP THIS AIRBAG CRISIS. I WOULD CLASSIFY THIS MATTER AS A NATL. SECURITY & SAFETY THREAT BECAUSE LIVES WILL BE LOSS. EVERYONE INVOLVED ARE NOT ACCEPTING RESPONSIBILITY FOR THIS SERIOUS DILEMMA, DUE TO ONGOING LITIGATION. I VERY RARELY ALLOW ANYONE NOW IN MY TRUCK, MINOR FENDER-BENDER, AIRBAG DEPLOYMENT, EXTRACTION METAL SHRAPNEL. MAYBE I CAN GET OUR WASHINGTON DC SENATOR OF OUR DISTRICT APPLY A LITTLE PRESSURE ON THIS MATTER, ELECTION TIME IN 2018, LOOK WHAT HAPPENED ON 10/07/17, STATE OF VIRGINIA , STATE OF NEW JERSEY, BOTH REPUBLICANS LOSS TO DEMOCRATS. THIS IS NOT TIME FOR POLITICS. LIVES ARE AND WILL BE LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044394November 8, 2017
AIR BAGS
TAKATA RECALL-MANUFACTURER HAS NOT REMEDIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044410November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE IDLING AT A STOP LIGHT, ANOTHER VEHICLE SUDDENLY DROVE THROUGH A RED LIGHT AND GOT T-BONED AND PUSHED INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED ON THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE OTHER TWO VEHICLES INVOLVED IN THE CRASH WERE TOTALED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED PRIOR TO THE CRASH. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN INDEPENDENT REPAIR SHOP IN ST. GEORGE, UTAH WHERE IT WAS DIAGNOSED THAT THE RIMS, GRILL, TIRES, AND HEADLIGHT CAPSULE NEEDED TO BE REPLACED. THE PARTS WERE REPLACED AND THE AIR BAG SENSOR SYSTEM WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11044133November 7, 2017
AIR BAGS
TAKATA RECALL LACK OF INFORMATION IS ASTOUNDING, WEB SITE AND PHONE NUMBER ARE A LOOP, REFER TO EACH OTHER AND OFFER NO SPECIFICS. DEALER SAYS 'PARTS NOT AVAILABLE' FOUND INFO GM WAS CONDUCTING 'STUDY' BUT NO INFO OF NHTSA ACTIONS RE THIS STUDY. I'M IN ATLANTA AND A K2500HD DON'T FIT IN A GARAGE! CAN'T GET MUCH MORE HEAT AND HUMIDITY EXPOSURE THAN HERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044134November 7, 2017
AIR BAGS
TAKATA RECALL - RECALL WAS ISSUED 5/27/16 AND CHEVROLET DEALER IN OCALA AND RECALL WEBSITE TOLD ME THERE IS NO REMEDY YET. I THINK SINCE MORE THAN 1 1/2 YEARS HAVE PASSED THAT THIS IS AN EXCESSIVE PERIOD OF TIME TO HAVE COME UP WITH A REMEDY WHEN MY SAFETY IS AT RISK AND DOES THIS AFFECT THE VALUE OF MY VEHICLE FOR TRADE-IN OR RESALE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044161November 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SCOGGINS CHEVROLET BUICK, 1424 N YOUNG BLVD, CHIEFLAND, FL 32626 352-493-4263) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PART IS NOT ON BACKORDER IT SIMPLY IS NOT AVAIBLABLE. UPDATED 8/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043360November 5, 2017
STRUCTURE:BODY
CRACKED DASH OVER INSTRUMENT CLUSTER AND SIDE AIR VENT AND AIR BAG AND GLOVE BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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