Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11727789March 29, 2026
POWER TRAIN, ENGINE, SERVICE BRAKES
I have had shifting issues with the transmission since 2 months into having this vehicle I have been reporting it to the dealership who has told me consistently that jerking grinding and loud noises are totally normal then the recall came out for these specific issues in the 2017 Silverados though my VIN is not listed but I still haven't always have had the very same problems stated in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727144March 26, 2026
ENGINE
Truck started making a solid bass thumping as driving then got worser as days went by, then I spent money at 4 places to get opinions but no1 wasn't definitely, so I had the engine opened up and there it was a SPLIT CRANKSHAFT, I knew it was something there bcas I pull oiled and I seen metal themes/ grit in my oil, And there's no recall on my truck, then I did research online and yesss it's alot of issues like that, plus DOD is defeated on those chevys, so I need a whole other motor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727214March 26, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Chevrolet Silverado 1500 on January 16, 2026. The contact stated that while an independent mechanic was attempting to repair the engine, it was discovered that there was a mileage discrepancy with the vehicle. The vehicle was a private sale. The contact called the private dealer and requested the money back that was paid to purchase the vehicle, and the dealer declined the request. The contact called the State Attorney General's Office and was referred to the NHTSA Hotline for assistance. At the time of the purchase, the mileage was approximately 182,000; it was later discovered that the correct mileage was 192,393.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725678March 19, 2026
ENGINE
I was driving in the rain 3 nights ago when my Chevy Silverado unexpectedly started shaking very bad , jerking while trying to brake, surging forward and total loss of acceleration. My dash lights were blinking and I was scared ,I had no idea what was going on. Since our family are loyal Jba customers( we own 2 silverados) and payed for the extended warranty and certified warranty I drove straight there and explained what happened. I was scared and crying, just diagnosed with Vulva Cancer stage lllC. Well the truck has been in the shop at jba diagnosed with bad Cam shift rod and lifts. They want $10,300.00 for repair. Even though we've been with them so long and had every maintenance done through them they weren't helpful in helping. Can someone help me? I need to be able to get to John's Hopkins for my cancer treatments. I've looked up this issue and it looks VERY common. Please, help me. Jba had me sign a document so the dates can be verified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724947March 17, 2026
UNKNOWN OR OTHER
Rear power sliding window shattered after remote vehicle ignition was started in cold weather last month. It blew outward. There was a recall for this issue, but my Vin # was not included despite it being a 2017 Chevy Silverado. the recall number is: N192265660 Why was my Vin # not included? I am working to now get repaired by Chevy dealership. But questioning its exclusion from recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724752March 16, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the accelerator pedal was depressed, and the vehicle hesitated before jolting into the next gear. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle occasionally lost automotive power while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic who was able to retrieve DTC: P0452; and recommended that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same mechanic and was advised that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724123March 13, 2026
UNKNOWN OR OTHER
One of the factory solder joints on the air conditioning condenser failed causing the refrigerant to leak out of the air conditioning system rendering the air conditioning notn functional. This is a safety issue because without functioning air conditioning the windshield defogger is ineffective and visibility is drastically reduced. This is a known issue with 2017 through 2018 Chevy Silverado and GMC Sierra trucks. The problem has not been diagnosed by a dealer as I confirmed the diagnosis myself. There were no warning lights when the failure occurred. The only indication of the failure was the loss of effectiveness of the windshield defogger. This failure first occurred on 3/6/26 with 58,485 miles on the vehicle. I am the only one who has inspected the vehicle and it is available for third party inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723413March 10, 2026
POWER TRAIN, ELECTRICAL SYSTEM
Transmission failure at 120, 000 was replaced. Then factory thermostat went and then trickled down to the transmission. Got too hot and cooked the transmission. Come to find out it was also the radiator so that was replaced along with the thermostat and a second transmission. Put a transmission cooler on but still get very warm on the transaction fluid. Can't keep the temperature down in the summer while I'm towing. Trailer is well under the weight of the max capacity for the truck. And the latest problem I've had was to replace parts of the frame because that was rotted and beyond inspectable. Now I'm 14,000 in the negative with no reprieve. What is GM going to do for me as far as reimbursement? Cuz I still owe a little over $9,000 on the truck. This is ridiculous and I believe I'm going to another brand of truck when I can get out from underneath this one. I've been a Chevy owner my entire life and this is how you guys react to all your mistakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722867March 9, 2026
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
I am submitting a complaint regarding my 2017 Chevrolet Silverado 1500 LT. My truck currently has approximately 80,000 miles, and it has recently been diagnosed by a Chevrolet dealership as needing a complete transmission replacement. This vehicle has been lightly driven and very well maintained, and I rarely drive it. Because of this, I am extremely concerned and disappointed that such a major mechanical component has failed at such relatively low mileage. A transmission should reasonably last well beyond 80,000 miles under normal driving conditions. The dealership informed me that the entire transmission needs to be replaced, which is a very costly repair. Given the mileage and the way the vehicle has been used, I believe this may indicate a defect or premature failure rather than normal wear and tear. I am requesting that General Motors review this situation and consider goodwill assistance or coverage for the repair. I purchased this vehicle with the expectation that it would be reliable for many more miles, and this issue has significantly affected my confidence in the vehicle. I would appreciate a review of my case and any assistance GM can provide toward resolving this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720700February 26, 2026
AIR BAGS, SUSPENSION, SERVICE BRAKES
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole, and an abnormal sound was coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ball joint on the front upper control arm had failed. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was repaired three times. The contact stated that on a separate occasion, while the brake pedal was depressed, there was an abnormal sound coming from the brakes. The contact believed that the sound was coming from the brake pump having too much air. The contact was informed that the brake oil reservoir was empty. There was no oil stains never found on the ground. The brake pads were replaced. Most recently, the message "Service Air Bag" was displayed on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic after the most recent failure. The vehicle was not repaired. The contact stated that in the past the temperature sensor, the thermostat, the radiator, and the water pump were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720388February 25, 2026
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and running, the transmission remained in neutral(N). There were no warning lights illuminated. The contact stated that while attempting to move the gear shifter, the transmission remained in neutral(N). The vehicle was able to restart; however, the failure recurred. The contact was able to drive the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be repaired. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720272February 24, 2026
ENGINE, POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was making an abnormal ticking sound while driving. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the lifters were bent and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that while driving at 30 MPH, the transmission skipped while shifting to a gear, and the vehicle jolted and jerked. The failure had progressively worsened, and the vehicle was making an abnormal high-pitch sound at start-up. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission component failure, and the dealer informed the contact that it would be cost-effective to replace the entire transmission. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719856February 23, 2026
UNKNOWN OR OTHER
While driving the vehicle the passenger side of my rear window shattered due to the rear defroster circuit overheating. I brought the vehicle into my local Chevrolet Cerified dealership to examine - they stated that my vin number is not included in the wide spread recall affecting over 150k vehicles having the same exact issue. I did call GM and she told me how the recall could only be specific to vehicles manufactured at certain locations, or many other factors could lead to my truck not being covered. My vehicle has the power sliding center window - I have researched and have seen a ton of vehicles with this same rear window have the exact same issue as I did. Even the same side breaks. I don't understand how mine is not covered under the recall so many others are. This currently has not been fixed - I am concerned that the same issue will occur even after getting it fixed. I feel it should be not only covered under the recall, but the faulty part causing the issue should be replaced just as it has been with all the covered vehicles. I am asking for this to be reviewed further and expanding the vehicles covered under this recall. It is a very unsafe problem that can cause fire and injury. I don't know how bad this could have been if someone were sitting in the back seat when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719879February 23, 2026
VISIBILITY/WIPER
Driving down the road, and suddenly driver side of rear windshield exploded. GM has publicly acknowledged faulty circuit/glass in prior (expired) campaign in US (N192265660) and apparently there is a full recall in Canada for this problem, 2014-2018 Silverado 1500 with power sliding rear windshield. Chevrolet/GM told me they would not offer any assistance in repair. Repair cost is $948 at local glass shop. Will upload receipt after repair. Of course, this could have caused a major incident on the highway, from losing control of vehicle, heart attack, ,glass could go flying...However, my dog and I maintained our cool and there were no injuries. No one has inspected this. The glass will be replaced in two days. Dealership wasn't interested in helping. There were no warning lamps at all. I bought vehicle in 2021, after N192265660 "expired", and thusly had no knowledge of nor opportunity to fix the issue, as GM never notified me of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717640February 12, 2026
ENGINE, POWER TRAIN
1. The vehicle's transmission does not operate consistently and safely. 2. At times, the transmission will not engage, and this has placed my family in very dangerous situations when changing lanes. 3. At red lights, at times, the transmission will not engage to drive. 4. When slowing in traffic at times , the transmission will not adjust to the slower speed, although the operator is applying the brakes. Then, without warning, the transmission will engage the higher speed, almost launching the vehicle forward suddenly, potentially into another vehicle or person, depending on the situation.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11716974February 10, 2026
SEAT BELTS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the front driver's side seat belt retainer failed to function as intended. The contact stated that the seat belt retainer was fractured from the left side of the driver’s seat belt mounting. The vehicle was taken to the dealer where it was diagnosed with front driver's side seat belt retainer failure. The contact was informed that the front driver's seat belt retainer needed to be replaced. The vehicle was not yet repaired, but an appointment was scheduled for the repair. The contact had experienced the failure twice. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 53,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716571February 8, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
Hard jerking while driving clunks while driving shifts rough really bad when driving changes gears its an automatic stalls at lights runs rough jumps forward has no power at times brakes fail when stopping lunges when breaking Dealership and manufacture know about this Its been to dealership over 9 times same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715397February 3, 2026
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal metal-on-metal sound coming from the engine. No warning lights were illuminated. The contact stated that on a separate occasion, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine sounded rough. The vehicle was taken to two different independent mechanics, who diagnosed that the Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) were impacting the lifters, which impacted the camshaft, and scraped the cylinder walls, causing the engine to fail. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the engine failure. The vehicle was not repaired due to the cost. The vehicle was towed to the residence and no longer driven. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714945February 2, 2026
VISIBILITY
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact heard a loud pop and looked in the rearview mirror and became aware that the rear glass had shattered. The contact stated that the temperature was below freezing and that the rear windshield defroster was activated during the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712983January 23, 2026
ENGINE
Our 2017 High Country 1500 Chevy Silverado is garage-kept and has very low mileage (73k). But it has the Active Fuel Management (AFM) system, which just caused lifter failure, thus causing catastrophic engine damage. In research, we discovered newer models with the AFM have been recalled for this exact problem. Unfortunately, our model truck with the AFM has not been recalled, despite the fact that the problem and damage are the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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