Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11549485October 11, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at various speeds, the vehicle shut off and the entire instrument panel started flickering. In addition, the wheel would independently turn itself. The ABS warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545489September 19, 2023
POWER TRAIN
The transmissions jerks, vibrates, and loses power as you accelerate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544539September 14, 2023
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, there was an abnormal ticking sound heard. The contact stated that the sound was like a metal on metal. The contact stated that he drove approximately 20 MPH and returned to the residence and turned off the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed that the lifters were sticking and were not opening as designed and the cylinder was pressing down on the cam shaft. The mechanic determined that the lifters needed to be replaced and then he would inspect the cam shaft for damage. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543371September 8, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission failed to shift out of first gear. The contact stated that the failure had been a reoccurring failure. The vehicle was taken to the dealer and diagnosed with transmission temperature sensor failure. The contact was informed that the transmission temperature sensor wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a percentage of the total cost of the repair. The approximate failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540985August 27, 2023
POWER TRAIN
while attempting to accelerate or decelerate we feel a hesitation and harsh shift. also along with the harsh shifting there is a shudder at speeds from around 50-72 miles per hour. yes it is available for inspection. it was a bit nerve racking not knowing if we should be driving or not, we bought the vehicle with 59,000 miles on it and felt some jerky shifting but didn't think anything about it because it was a chevy and that is all we drive, but now with the shudder we are concerned. we were on a road trip yesterday to help our niece move and she lives 3.5 hours away and we noticed the shudder again, ( we just had it in the shop for new tires, rims and balance thinking it was the tires and rims and alignment ) we were nervous to drive it back home, more severe shudder like driving on rumble strips and the steering wheel would even shake. no warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539290August 18, 2023
SERVICE BRAKES
The problem started about 3 days ago I was driving to work and I was coming to a stop at a red light then it said “trailer brake system” and then it completely shut my truck off and my brakes were really hard and my steering wheel was stiff then another day it did the same thing and after it was telling me all my blinker were about to go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539339August 18, 2023
AIR BAGS
8/10/2023 2017 Chevrolet Silverado 1500 had a collision with a deer on driver side front bumper and grille near Piedmont KS in the country. Airbags did NOT deploy although the airbag light DID come on at time of incident. On-Start contacted husband, driver, to make sure he was ok since it was a front end collision. Truck is currently at Gerber Auto Collision 10760 W Kellogg Wichita KS being repaired. Truck was due to be returned to us by 8/21/2023. As of this morning, the date was updated to be 8/21 to 8/25. I called them on it and they said they were having "someone" check the airbags since the light was on but it did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539485August 18, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539492August 18, 2023
POWER TRAIN
I have replaced my transmission about 8 months ago…$5200 and 15k miles later the transmission shudder is back. This is a safety issue because of transmission failure in traffic. There needs to be accountability from GM to fix this ongoing problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538674August 15, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle started shaking and the contact heard an abnormally loud sound before the vehicle lost motive power. The contact was able to push the vehicle to the side of the roadway, where the failure persisted. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with transmission failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538003August 11, 2023
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 MPH on the highway, the vehicle lost motive power and stalled for several seconds. Additionally, the wheels locked up; however, the vehicle independently restarted, and the contact was able to safely drive the vehicle to work where the vehicle remained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had been a recurring failure for the past two years. The contact stated that previously the vehicle was taken to the dealer due to the failure but not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 106,300. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537451August 9, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving approximately 5 mph, the braking system suddenly failed causing the brake pedal to become extremely hard to press and the vehicle would not immediately stop. As a result, the contact crashed into a utility pole. During the incident, no injuries were reported and no police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V761000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 118,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11535454July 31, 2023
STEERING
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed and turning, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535601July 31, 2023
UNKNOWN OR OTHER
My truck shuts off on its on ,steering wheel locks and truck shuts off . Very scary while on the road .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535045July 28, 2023
POWER TRAIN
The system that failed is my transmission and this puts me in risk on getting stranded one day and yes it’s been confirmed by a dealer. Yes there was a message on the dashboard and other symptoms prior to the failure and they appear around mid July of 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534646July 26, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534674July 26, 2023
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 45 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was restarted on the third attempt. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pump needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 147,466.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533838July 22, 2023
ENGINE
The engine lifter failed. The lifters collapsed on the highway. The inspection is available upon request. My husband was the driving on the highway and heard a tapping noise. All the engine lights came on and he pulled off to side of highway and was instructed not do drive the vehicle. The vehicle needed to be towed and was not drivable. The vehicle was towed to the dealer and confirmed if was the lifters which needed to be replaced. There were no warning signs, no lamps, no lights prior to the failure to alert something was wrong. After paying for the repairs at the dealer in the amount of 5,441.18 and other expenses, we reached out to Chevrolet Customer Assistance asking for them to cover the cost of this repair. We did not have time to get an extended warranty since this vehicle is new. With a vehicle having 56,000 miles on it, it should not be having engine problems. Our argument and frustration is GM knew of this problem on this particular vehicle and did not request a recall and this model. They refused to give us a full refund and gave us 2,720.29. We appreciate the assistance, but after doing research on this problem, this is a common concern and many customers have had to have their lifters replaced. GM knows of this issue and did nothing to correct their mistake. I have never experienced engine problems on any of the vehicles I have owned for over 10 to 15years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533723July 21, 2023
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact stated that the vehicle stalled, and the gear shifter became inoperable. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533744July 21, 2023
ENGINE, POWER TRAIN
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado