Chevrolet Cruze Complaints (2011)

733 consumer complaints on file.

#11395076February 7, 2021
ENGINE
AFTER I DID AN OIL CHANGE ON MY CAR IT BEGAN TO LEAK A LITTLE AND BUILD UP ON THE UNDERCARRIAGE SHIELD OF THE CAR THEN LEAVING A SMALL PUDDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394981February 6, 2021
UNKNOWN OR OTHER
BOTH OF MY KEYS HAVE BROKEN OFF. THANKFULLY, THEY'VE NEVER BEEN STUCK IN MY IGNITION, BUT THEY HAVE BOTH SNAPPED OFF. I WAS PARKED IN THE DRIVEWAY (I HAD JUST ARRIVED) AND WENT TO TURN MY IGNITION OFF AND THE KEY SNAPPED AT THE BASE, BY WHERE THE PIN HOLDS IT. THE KEY ITSELF IS OK, BUT COMPLETELY SEPARATED FROM THE BASE OR HOUSING. PLEASE NOTE THIS IS THE SECOND TIME THIS HAS HAPPENED, I THOUGHT MY 11 YEAR OLD BROKE THE FIRST ONE SO I HAVE BEEN USING THE SPARE. THE BREAK LOOKS EXACTLY THE SAME THIS TIME AS THE FIRST TIME, I JUST MUST HAVE DROPPED THE ACTUAL KEY PART OUT WITHOUT NOTICING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390929January 31, 2021
POWER TRAIN
NO 2ND OR 6ST GEAR IN TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386717January 5, 2021
AIR BAGS, SERVICE BRAKES, STEERING
I LEASED A 2011 CHEVY CRUZE AND HAD IT LESS THAN 1 MONTH. DEER WERE IN THE RD, SO I SLOWED DOWN, THEN BRAKES LOCKED, I WENT OVER AN EMBANKMENT INTO A LIGHTPOLE. TOTAL LOSS, TRANSPORTED VIA EMS TO MMMHC HOSPITAL, UNCONSCIOUS FOR HALF HOUR MY MEMORY IS NOW HORRIBLE, I HAVE BAD HEADACHES, MY BACK IS HORRIBLE AND IM WITHOUT A VEHICLE. I WASNT DRIVING ABOVE SPEED LIMIT. NO COLLISION WARNING AND I'VE BEEN TO ER AND MY DR MANY TIMES
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11383175December 12, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CAR IS HESITATING AFTER STOPPING WHETHER ITS A LIGHT OR SIGN ALSO HAS WHILE IN MOTION WHICH ALMOST GOT ME HIT! !T1HERE IS ALSO A BURNING SMELL AT TIMES! I HAVE HAD IT LOOKED AT WITHIN THE MONTH AND THEY SAID IT WAS A SENSOR , NO-ONE SEEMS TO KNOW WHAT TO DO ! BOU8GHT THIS CAR FROM HONDA IN ANDERSON INDIANA!! ITS HAD PROBLEMS THE WHOLE TIME I'VE HAD IT1 ILL NEVER BUY ANOTHER CRUZE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375361November 19, 2020
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE SHUT DOWN WHILE DRIVING, WARNING, "BATTERY SAVINGS MODE" CAME ON. VEHICLE WAS TOWED, HAS NOT SINCE STARTED BACK UP. KEY'S WILL NOT REMOVE FROM THE IGNITION. I BELIEVE IT IS DUE TO FAULTY WIRING CAUSING THE ELECTRICAL SYSTEM TO SHORT OUT, ALTHOUGH, I AM UNCERTAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365247October 19, 2020
ENGINE
ENGINE BLEW ON THE FREEWAY WITH EVERYTHING BEING LOOKED AT AND TOPPED OFF THE DAY BEFORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365055October 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
THE TRANSMISSION LEAKS SO MUCH WE PUT NEW FLUIDS IN ALMOST ON THE DAILY AND THERE'S ALWAYS SENSOR LIGHTS ON ON THE DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364311October 14, 2020
ENGINE
SPILLING AND DRIPPING OIL COLLECTED IN THE OIL PAN NEAR THE HOT ENGINE APPEARS TO BE ASSOCIATED WITH THE ENGINE OR OIL COOLER. BURNS AND SMELLS AS IF SOMETHING MAY CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363711October 10, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE 2011 CHEVY CRUZE ECO HAS BEEN HAVING A COUPLE ISSUES FROM THERE BEING A SMALL OIL LEAK COMING FROM THE ENGINE IT DRIPS MORE AFTER DRIVING AND ALSO ANOTHER LITTLE LEAK TOWARD THE BACK OF THE CAR THEN ALSO MY STABLITRAK AND TRACTION CONTROL ISSUES KEPT ME FROM GETTING OUT OF AN ACCIDENT BECAUSE MY WHEELS DIDN'T MOVE THE WAY I PLANNED TOO, THE RADIATOR FAN ALSO HAS BEEN WORKING HARDER THEN USUALLY IT NON STOP IS BLOWING VERY HARD TO KEEP THE CAR COOL. LAST UNDER THE CAR THE BOTTOM TRAYS HAVE SOME OIL BUILDING UP AND BUILDING UP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11363712October 10, 2020
ELECTRICAL SYSTEM
ALSO FROM THE OTHER COMPLAINT I'VE MADE ON MY 20011 CHEVY CRUZE ECO IS THAT WHEN I'VE TRIED STARTING MY CAR IT SKIPPED THEN WAS HAVING TROUBLE STARTING SO I TOOK MY KEY OUT AND GOT ANOTHER CAR AND HOOKED THE JUMPER CABLES UP TO IT AND LET IT CHARGE FOR A LITTLE WHILE THEN I PUT THE KEY INTO THE IGNITION AND HAD TROUBLE STARTING IT UP IT STARTED UP FIRST TRY JUST NOT AS USUAL IT TOOK ABOUT A COUPLE SECOND INSTEAD OF INSTANTLY STARTING UP THIS MAKE ME BELIEVE THAT THE CAUSE OF THIS IS A FAULTY IGNITION OR ALTERNATOR THE ONLY DAMAGED CAUSED FROM THE ACCIDENT WAS THE HEADLIGHT AND PASSENGER FENDER AND BUMPER BODY THE ONLY DAMAGED PART ON THE UNDER THE HOOD WAS THE AIR BOX INTAKE AND A HOSE MOVED AROUND BUT NOT DAMAGED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11362172October 1, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT OIL AND COOLANT WERE MIXING IN THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE RADIATOR, WATER PUMP, THE THERMOSTAT HOUSING AND COOLANT RESERVOIR WERE REPLACED. SIR WALTER CHEVROLET (8501 GLENWOOD AVE, RALEIGH, NC 27612), WAS CONTACTED AND INFORMED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361733September 29, 2020
ENGINE
I'VE RECEIVED A LETTER FROM GENERAL MOTORS AWARING ME ABOUT THE POSITIVE CRANKCASE VENTILATION (PCV) PRESSURE REGULATOR VALVE. THAT MAY DEVELOP A CONDITION WITH MY VEHICLE, AND I BELIEVE MY VEHICLE IS IN THE CONDITION AS THEY DESCRIBED. BUT THE I CAN ONLY GET IT REPAIR AT NO COST IF MY VEHICLE WAS LESS THEN 120,000 MILES. I BOUGHT THE CAR IN JUNE 2020 AT 160,000 MILES. MY CONCERN IS THAT NOW KNOWING ABOUT THIS ISSUE WORRIES ME AND MY FAMILY'S SAFETY GETTING AROUND. AS THIS IS MY MAIN VEHICLE USE TO GET TO WORK, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355524September 17, 2020
VEHICLE SPEED CONTROL
WHEN ACCELERATING THE CAR IT TAKES A MOMENT TO ACTUALLY GO WHICH HAS LEFT ME SITTING IN INTERSECTIONS ETC. THIS IS A COMMON PROBLEM SINCE IT IS A WIRE RELAY NOT A CABLE RELAY SO IT CAUSES A DELAY IN SENDING THE MESSAGE TO THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354090September 10, 2020
STRUCTURE, EQUIPMENT:MECHANICAL
2011 CHEVROLET CRUZE LTZ DOOR HANDLE CHROME PLATING IS PEALING OFF AND HAS CREATED A SHARP EDGE THAT CUTS ON CONTACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352547September 1, 2020
SEATS
THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AT ABOUT 20,000 MILES! WAS TOLD IT WOULD BE $800.00 TO REPAIR! I HAVE M.S. AND THAT WAS THE MAIN REASON I BOUGHT A CAR WITH HEATED SEATS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352185August 31, 2020
SEAT BELTS, VEHICLE SPEED CONTROL
CRUZE CONTROL FAILS TO REMAIN SET AND TURNS OFF ON IT'S OWN RESULTING IN REDUCTION OF SPEED WHEN TRAVELING. REAR SEAT BELT BUCKLES BECOME NON-FUNCTIONAL AND WON'T FASTEN, POSING A SAFETY HAZARD AND MAKING THE REAR SEATS UNUSABLE FOR PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351843August 28, 2020
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER FAILED TO OPERATE AS DESIGNED. THE CONTACT CONTACTED RIVERVIEW CHEVROLET (1063 LONG RUN RD, MCKEESPORT, PA 15132, (888) 733-9695) WHO DIAGNOSED THAT THE DEFROSTER NEEDED TO BE REPAIRED AND THE DASHBOARD HAD TO BE DETACHED AND RE-ATTACHED TO DO SO. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351909August 28, 2020
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351548August 27, 2020
ENGINE, EXTERIOR LIGHTING
CODE P1101 SITTING IN A PARKING LOT IN CHECK ENGINE LIGHT CAME ON WITHIN 24 HOURS OF BUYING THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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