Chevrolet Cruze Complaints (2014)

703 consumer complaints on file.

#11331818June 30, 2020
ENGINE
MESSAGE "A/C OFF, ENGINE TOO HOT" AND FAN RUNNING LIKE CRAZY. QUICK GOOGLE SEARCH TELLS ME THIS IS A POPULAR PROBLEM WITH THIS VEHICLE. MOST SUGGESTIONS SAID IT WOULD BE A SENSOR. CHANGING THE SENSOR WORKED FOR 3 DAYS BEFORE PROBLEM CAME BACK. JUST 6 MONTHS AGO I HAD TO REPLACE THE WATER PUMP AND THERMOSTAT HOUSING FOR AN OVERHEATING ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331820June 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
FAULTY PARTS HAVE CAUSED ISSUES WITH THE ENGINE, SUCH AS CONSTANT ENGINE TICKING, AND SQUEAKING WHEN SLOWING DOWN AND BELOW 1300RPM. BOTH OF THESE PROBLEMS I BELIEVE ARE CAUSING THE ENGINE TO HAVE POWER LOSS AND ULTIMATELY MAKE THIS VEHICLE LESS POWERFUL AND BECOME UNDEPENDABLE. BEYOND THOSE PROBLEMS I CONSISTENTLY GET WARNINGS ABOUT THE TRACTION CONTROL AND STABILITRAK. I AM DOING WHAT I CAN TO FIX THIS THING BUT BELIEVE IT SHOULD NOT HAVE LEFT THE FACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331403June 29, 2020
ENGINE
SERPENTINE BELT SHREDDED DUE YOU FAULTY VALVE COVER/GASKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330626June 24, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
EVERY SUMMER THE SAME PROBLEMS OCCUR. WHEN DRIVING UPWARDS ON AN INCLINE STREET THE CAR LOSES ALL POWER. PUMPING THE GAS GETS IT RESTARTED VERY SLOWLY. ALSO, IN HOT WEATHER, WHEN ATTEMPTING TO MERGE ONTO A HIGHWAY THE CAR WILL NOT ACCELERATE PROPERLY FOR A FEW SECONDS. THE DEALER'S TECH CLAIMS IT IS A DESIGN PROBLEM AND THERE IS NOTHING THE DEALER CAN DO TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329883June 21, 2020
ELECTRICAL SYSTEM, STEERING
WHEN I WAS DRIVING AT 30 MPH MY WHEEL LOCKED UP AND A MESSAGES APPEARED ON MY DASH SAYING POWER STEERING FAIL. I HAD NO CONTROL OVER MY WHEEL AND THAT HAPPENED TWICE IN A 5 MINUTE DRIVE. MY WHEEL NOW HAS RESISTANCE WHEN TURNING. THE NEXT DAY WHEN TRYING TO START MY CAR IT STALLED, WHEN STARTED AGAIN A MESSAGE APPEARED ABOUT THE ANTI THEFT SYSTEM BEING ACTIVATED- I COULDN'T DRIVE MY CAR. WHEN I RESTARTED IT AGAIN ANOTHER MESSAGE APPEARED SAYING 'ROLL DRIVER WINDOW DOWN AND BACK UP'. THE SAME NIGHT I WAS DRIVING 5 MINUTES DOWN THE ROAD AND EVERYTHING INSIDE OF MY CAR TURNED OFF- DASHBOARD, LIGHTS, RADIO, I'M PRETTY SURE MY CAR EVEN TURNED OFF FOR THAT SECOND AND THAT HAPPENED 3 TIMES IN THE SPAN OF A 5 MINUTE DRIVE, ALL WHILE MY WHEEL IS STILL RESISTING TO TURN. ON A DIAGNOSIS NOTHING APPEARS TO BE WRONG WITH MY VEHICLE. THIS IS EXTREMELY UNSAFE AND I AM VERY CONCERNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327710June 8, 2020
ENGINE
I BOUGHT THE CAR TWO YEARS AGO AND TIMING BELT HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327072June 3, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN I DRIVE THE LIGHTS ON THE INSIDE WITH GO OFF AND MY CAR STOPS WHILE DRIVING OR TAKING TURNS. ONE TIME I OPENED THE HOOD AND TOUCH A HOSE OR HIRE AND IT CAME BACK ON. SOMETIMES I HAVE TO TRY AND TURN THE KEY WHILE IT STOPS WHILE DRIVING AND RESTART IT IN THE MIDDLE OF A HIGHWAY OR TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326314May 28, 2020
ENGINE
INTAKE MANIFOLD COVER AND GASKET HAS HAD TO BE REPLACED TWICE ALREADY ONCE AT 30000 AND ONCE AT 65000 MILES. PART FAILURE PRODUCES A LOUD SCREAMING NOISE AND RESTRICTS AIR INTAKE INTO THE ENGINE CAUSING VERY ROUGH IDLING AND LOSS OF ENGINE POWER. A RECALL FOR THIS PART WAS ISSUED ON SIMILAR MODELS, BUT NOT FOR THE CRUZE ECO. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE THE ECO MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326353May 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
IT LOOSES POWER. ALL DASH LIGHTS FLASH ON AND OFF WHILE DRIVING, THE RADIO TURNS ON AND OFF AND THE CAR LOOSES POWER STEERING WHILE DRIVING (THIS IS MAJOR AND I'VE HAD A FEW SCARY MOMENTS WHILE TURNING). AT TIMES THE KEY WILL GET STUCK IN THE IGNITION AND IT WILL NOT START. THE ONLY WAY TO GET THE KEY OUT IS TO POP THE HOOD AND JIGGLE THE BATTERY CABLE, IT WILL THEN RELEASE THE KEY. ALL THESE ISSUES HAPPEN DAILY. I HAVE NO WARNING LIGHTS THAT STAY ON CONSISTENTLY.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326095May 26, 2020
FUEL/PROPULSION SYSTEM
I AM HAVE ISSUES WITH THE P0420 ERROR CODE. I TOOK THE CAR TO A MECHANIC WHO ADVISED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. NOT BELIEVING WHAT HE SAID DUE TO THE CAR BEING FAIRLY NEW. I WENT TO AUTO ZONE TO HAVE THE CODES READ AND OF COURSE THE CODE DISPLAYS WITH THE P0420 CODE. I SEE THAT THIS WAS A RECALL ON CERTAIN MODELS BUT DID NOT INCLUDE MY 2014 PER VIN CHECK.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325369May 21, 2020
AIR BAGS, ELECTRICAL SYSTEM
ON THE ELECTRICAL PART ..MY CAR TRIES TO START IT I REPORTED THIS BEFORE AND NOW MY AIRBAG LIGHTS KEEP COMING ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324772May 16, 2020
UNKNOWN OR OTHER
MY CAR CONTINUOUSLY LOSES COOLANT IN A SHORT AMOUNT OF TIME. IT BEGINS TO SMOKE AND THE ENGINE OVERHEATS. THIS HAPPENED WHILE I WAS MAKING A 30 MINUTE TRIP ACROSS TOWN. I WAS ON A CITY STREET NOT EXCEEDING MORE THAN 50 MPH. I HAD THE AIR CONDITIONING ON AND I HAD ALL OF MY FLUIDS FILLED A FEW DAYS PRIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323840May 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE RADIO GOES OFF AND ON AND THE WARNING LIGHTS ARE COMING ON AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323044May 2, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THE SHIFTER WILL NOT SHIFT FROM 56TH AND A MANUAL ON THE AUTOMATIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322612April 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
WARNING LIGHT COMES ON SAY STEERING AND TRACTION LIGHT AND SAID SERVICE STEERING AND MY ENGINE COME ON CODE WAS O2 AND 01 I HAD ALOT PROBLEMS WITH SENSOR THE CAR WAS IN REPAIR SHOP 11 TIME THE FIRST 3 YEAR I MAKE COMPLAINTS TRY TO GET NEW CAR FROM GM THEY SAID NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322024April 23, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT BECAME AWARE OF ANTI FREEZE ON THE GROUND. AN INDEPENDENT MECHANIC DETERMINED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320437April 7, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR WILL RANDOMLY TURN OFF WHILE DRIVING. SOMETIMES IT S FULL ENGINE AND POWER FAILURE AND SOMETIMES IT IS JUST ENGINE FAILURE AND ACCESSORIES STILL STAY ON . THIS HAS HAPPENED SINCE THE CAR WAS NEW AND HAS BEEN LOOKED INTO BY SEVERAL CHEVY DEALERS IN MY AREA. AUTONATION TOLD ME HE HAD SEVERAL OTHER CHEVYS THAT DID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319718March 30, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY STABILY TRACK LIGHTS ARE ON DURING MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319559March 28, 2020
UNKNOWN OR OTHER
CHEVY CRUZE 2014 WILL TURN OFF WHEN I TURN ON THE AC. THE CAR ALWAYS THINKS IT IS OVERHEATING. I BOUGHT THIS CAR NEW NO MILES ON IT IN 2014. I ALWAYS HAVE ISSUES WITH THIS CAR. ALREADY HAD THE BATTERY CHANGE THREE TIMES. I HAD TO CHANGE THE THERMOSTAT RECENTLY. THE FRONT WINDOWS MOTOR STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318719March 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WITH THIS CONDITION,THE RADIO/HVAC DISPLAY TURNS OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' WERE DISPLAYED IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING FLICKERED. RECENTLY POWER STEERING ASSIST WAS ALSO LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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