Chevrolet Bolt EV Complaints (2017)

350 consumer complaints on file.

#11706654December 22, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in brake or accelerator position. Eventually a "Propulsion Power Reduced" message was presented on the console followed immediately by no forward propulsion (accelerator completely unresponsive) and forced to coast to a stop on the side of the highway. Car refused to shift out of park or neutral following breakdown. Car taken to dealer to troubleshoot and was told that a P0A3F code was present and that the engine harness needed to be replaced in accordance with NHTSA bulletin 19-NA-220. This bulletin calls out that the harness was likely damaged during initial install at factory and the dealer representative confirmed that the pins were damaged as described. Car was given back to drive home after harness was checked (owner decided to explore options before scheduling repair), but broke down due to surging and complete loss of power within 2 miles of dealer. Troubleshooting to confirm harness damage is suspected to have worsen the condition and made un-commanded accel/deceleration followed by complete loss of power likely. Uncertain why this condition would be exempt from recall if OEM is aware of installation issues at factory. Driving with this condition was as bad or worse than other type model loss of power conditions that have been recalled. Recommend at least clarifying that cars confirmed to fall under this bulletin and associated inspection should not be deemed roadworthy until a repair is made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702323December 1, 2025
STEERING
Steering rack broke, wheel won’t return to center. Dealer wants $3k dollars to fix. This should be recalled as the amount of cars it happens to is significantly high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701262November 24, 2025
POWER TRAIN
My wife of [XXX] and grandson were driving our Chevrolet Bolt, crossing a busy 4 lane highway when suddenly and w/o any prior warning, the Bolt lost propulsion. Caught blocking 2 of those lanes, she was fortunate that men stopped their trucks and pushed her car up hill and into a church parking lot. She called me and I tried resetting everything to factory settings, and the Bolt seemed okay-for a short time. I hooked a diagnostic unit to the car and found an error code that indicated either the failure of the pre-charge resistor or the HV contactor-both in the battery pack. This was a pack replaced by the dealership back when Bolts were randomly catching fire and destroying themselves and nearby property. Now these packs are failing again and there are service bulletins addressing this fact and that it is common in 2017 and 2018 Bolts. GM however has not sent out warnings to its unfortunate customers warning them of this common failure and life- threatening problem. Luckily today I'm dealing with the Bolts warranty rather than two funerals. All of that took place on 11/22/25. In the hour following the first failure, this situation repeated itself 4 more times. The last time there was no restarting it, or the car would shake if put into drive or reverse. As it was Saturday we had to wait until today 11/24/25 to get it towed to the dealership for $140. This failure will require dropping the battery pack and running three tests, then replacement of the faulty components. This should be under warranty according to our and the dealerships records, but this issue need to hit the national news and all Bolt owners should be sent letters warning of sudden and unpredictable failures. This was life threatening for us and will be for many others. Imagine this happening at interstate speeds in heavy traffic. Lives will be lost. This is the second and more dangerous failure for these horrible vehicles, and GM should at this point replace these or refund every owner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694885October 21, 2025
STEERING
The steering on the car does not return to center and sticks to the position turned and has to be manually pushed back to center. This is an issue with the steering rack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694504October 20, 2025
STEERING
The steering does not self-center after making a turn. It feels stiff and remains in the turned position, requiring manual effort to bring it back to center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691865October 7, 2025
STEERING
Steering doesn't return to center after turning. In sweeping turns, it is quite dangerous as the vehicle wants to push harder into the turn and requires operator to push the wheel back toward center to keep the vehicle on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691715October 6, 2025
STEERING
The steering wheel in the Chevrolet Bolt fails to return to center on its own. This is due to the steering rack grease hardening over time. This is a common issue with these cars but I am willing to offer my car for inspection on request. This is a safety and usability issue - my wife has carpal tunnel and struggles to properly return the vehicle to center when making a turn without pain. This does not show any specific warning lights. The component in this car has not been inspected, but the symptoms are always apparent, so it is always reproducible. This is very similar to if the power steering in a gas car were to fail. We have not had the issue fixed yet, but will likely need to do so in order to continue using the car safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686734September 11, 2025
STEERING
Steering wheel sticks and doesn't return to center. Service center says the steering rack need to be replaced. The issue creates a significant safety hazard by impeding my ability to control the vehicle during turns, potentially leading to accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684985September 4, 2025
STEERING
Sticking steering wheel. Does not return to center, stiff steering. If steering wheel is not manually return to center, vehicle will continue to turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681741August 19, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES
On August 17th, 2025, my wife was driving our 2017 Chevrolet Bolt EV at low speed, pulling into a parking spot. The vehicle suddenly accelerated forward with enough force to cause significant damage to a fixed barrier. She does not recall pressing the accelerator at that moment. The degree of acceleration was disproportionate for a brief accidental press. Immediately after impact, smoke or dust was visible rising through the center console area. No airbags deployed, but it appeared similar to smoke from pyrotechnic devices. My wife sustained seatbelt-related bruising across the chest and thighs. The vehicle remains drivable. I have included photos detailing damage to the car and the fixed barrier. We are aware of the GM accessory all-weather floor liner recall (21E-089), but are not certain if our vehicle’s liner was part of that campaign. We are reporting this incident to ensure there is a record in case this reflects unintended acceleration or another defect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11680241August 12, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
This tends to only happen below 74 degrees Fahrenheit and happens excessively between 72 and 74 degrees Fahrenheit. While driving with one pedal engaged (labeled as low on the shifter since they re-used another model's shifter for the first several years of the Bolt EV), the cruise control will randomly disengage and force the vehicle to immediately slam on the brakes. Usually its not a big deal, but when it happens at highway speed as you're just passing a semi or large vehicle and merging back into the lane in front of it, it becomes dangerous very quickly, which has happened a couple of times now. I would venture a guess that its not related to the cruise control directly, but some system that its relying on is forcing it to deactivate the cruise control. The only other issue this vehicle is having that might be related is that the blind spot detection system is not working correctly on the left side. I know there's a TSB for the aluminum Butyl tape becoming damaged or missing, but if that's causing my car to slam on its brakes in front of fully loaded semis, Chevy should probably be persuaded into re-coding how their cruise control gets disengaged. Especially since this blind spot detection system issue seems somewhat common. Either way, something is causing my car to randomly slam on its brakes in the middle of the highway and Chevy says there's nothing they can do about it because its not setting a code. This is definitely a dangerous safety issue that they should be forced into actually diagnosing more than just plugging a computer in and saying: "whelp, nothing to see here." and returning it to the customer with a "we can't do anything, sorry."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677486July 31, 2025
STEERING
STEERING WILL NOT RETURN TO CENTER. STIFF AND SLUGGISH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671055July 3, 2025
STEERING
Steering wheel is not returning to center after a turn. It can be dangerous in certain situations where you would expect the steering to center after making a turn. Took it into a mechanic and they said its a common issue on the bolts. Power steering rack is faulty. This needs to be investigated.... Lots of complaints online!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670904July 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668241June 20, 2025
FUEL/PROPULSION SYSTEM
In 2022 under a recall the Propulsion battery was replaced that was a complete battery assembly. At 60K miles the High Voltage battery relay has become defective. Confirmed by a GM diagnostic test. Defective High Voltage relay. Was informed to get it replaced soon as it would cause a fire. Very dangerous in their words. Get repaired as soon as possible. The battery assembly is warranty of 8-years 100k miles. Looks to be a so called gray area on the high voltage relay as it’s considered a wear item. 60k of normal use and now it’s a fire hazard and it’s my responsibility to replace the relay under normal wear and tear. Im I the only one who is experiencing a high voltage relay in the battery assembly that is deemed a fire hazard? We are in our 70’s and we take great care of the car, no abuse and sits in a garage. Normal wear? Or a potential fire waiting to happen? I’m confused. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664065May 31, 2025
STEERING
The cars steering is very stiff and won’t return to center without assistance. The vehicles steering is not working as intended. Unfortunately I am unable to see a dealership as the cost to repair is over $4000. The car only has 62k miles and should not be failing so early. This a danger to myself and other drivers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662771May 23, 2025
STEERING
The steering has gotten stiffer over time. It no longer returns to center on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662166May 20, 2025
STEERING
My Bolt has 87k miles and the steering sticks in various rotation spots. Accelerating doesn't affect the auto-straightening, as power steering should. I've been told to pull the boots back on the steering rack and regreasing the rack. My mechanic won't do this due to a safety. There are 100s of folks on Reddit experiencing the same issue. Some of these folks have less than 50k miles on their cars. Dealerships around the country are quoting $3-4k to replace the steering rack. This should be recalled, IMO. Thanks! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662209May 20, 2025
STEERING
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while driving at various speeds and attempting to complete a left or right turn, the steering wheel failed to return to center and was sticking. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the contact was informed that further diagnostic tests were required to determine the cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662013May 20, 2025
STEERING
The steering wheel intermittently sticks and fails to return to center after turns or minor corrections, especially at low to moderate speeds. This requires constant manual correction to re-center the vehicle, which increases the risk of overcorrection or unintended lane departure. There are no warning lights or noise, and the issue does not appear to be related to alignment, tires, or pressure. Many other Chevy Bolt owners are reporting the same behavior, pointing to a potential defect in the steering gear or rack. This is a serious safety hazard that could result in loss of vehicle control. GM has not issued a recall or service bulletin, and repairs are expensive. See community reports here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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