Chevrolet Bolt EUV Complaints (2023)

113 consumer complaints on file.

#11662992May 25, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a highway at approximately 68 MPH. There were no cars in front of me and none beside. The adaptive cruise control system was engaged. The car applied the brakes without warning, as if I was a going to collide with another vehicle. I depressed the brake to turn off the system and hit the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661681May 18, 2025
FUEL/PROPULSION SYSTEM
While slowing down to park, just before stopping, my husband took his foot off the pedal and the car accelerated. This happened twice in the past week. He had the “break assist” feature engaged, which automatically breaks the car when you remove your foot from the accelerator. The car should have slowed then stopped but it accelerated. He did not touch the accelerator. I have not yet contacted the dealer, but see numerous complaints like this in chat forums online. No warning lights came on either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660107May 10, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic braking system works when unnecessary. No one and nothing in front of car when driving and auto braking stops vehicle. Multiple incidents. My children and I suffered seatbelt, neck, and back pain when stopped without warning. Also, scared. No, problem cannot be reproduced. No, vehicle has not been inspected. No prior warning before incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659116May 5, 2025
STEERING
The steering wheel occasionally becomes unresponsive and does not return to center after making turns or slight adjustments, particularly at low to moderate speeds. It was forcing me to manually re-center the wheel. Almost had a bad accident because of this! I have kids and don’t want something bad to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659008May 5, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that since purchasing the vehicle, the vehicle had experienced several battery drainage failures, and the battery was drained within 2 to 3 days of being parked. There was no warning light illuminated. The contact stated that occasionally the service engine warning light remained illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that there no fault was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654973April 16, 2025
UNKNOWN OR OTHER
Excessive glare on dash and especially side mirrors reflecting from chrome colored vents. This makes it distracting when trying to distinguish when cars/pedestrians are reflected in the mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649256March 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The battery charging system is malfunctioning and won't charge the battery correctly. Hazards from a battery and charging system that is not functioning. Possible battery explosion during charging. Possible fire to car & garage / home. Yes Yes Yes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647536March 11, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control as well as regular cruise control limits the electronic braking to 10 kW. After that the friction brakes take over. There is little indication of it, and I think it's a safety risk because in hilly areas, as well as mountainous roads, the friction brakes activate risking overheating the brakes and a brake failure. I believe the earlier model years would not limit the electronic braking and would maintain the speed down hills using regenerative braking exclusively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645881March 2, 2025
STEERING
When I drive the car the steering binds up. After doing some research they are several vehicles that have this issue. The steering does not return to center and you have to make sure you forcibly turn back to center when driving. I have never drove a vehicle that it would not return to center and drive straight. Please review the complaints on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641615February 10, 2025
SERVICE BRAKES
I was driving down the street when I suddenly got the following warning lights: red BRAKE, traction control, and a generic warning light. I got the following messages: Service ESC, steering assist is reduced. As soon as I got the warnings, I pressed on the brake pedal to slow done, but it wouldn't move. I was instead able to use the one-pedal driving/regenerative braking to slow down. Without the one-pedal driving, I believe I would've crashed. The problem was confirmed and repaired by the dealer. The vehicle has only been inspected by the dealer, no one else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635144January 9, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
The Telematics Module failed at 43,000 miles, 2 years. This shut down everything having to do with GPS, Communications, Super Cruise. I got into an accident, which I feel the car would have responded to, before the accident, if this system was working. The warning was the on star, super cruise, communications, warnings didn't work. On the dash a symbol GPS with red circle and line through it was visible. The Chevrolet Dealership diagnosed the problem and is replacing the module, at my expense. If you do a google search on Telematics Module you will find that this issue applies to all GM vehicles and failure rate is right when the manufacturers warranty runs out, 36,000 miles.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630967December 16, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On several occasions, the car has locked the breaks, causing the car behind me to almost rear end me. The forward collision camera thinks it sees an object or another's vehicle in front when there is nothing on the road and activates the breaks for no reason. This has happened approximately 6 times while traveling anywhere between 20mph to 55mph on the freeway. I called chevy dealer and said there are no recalls or any updates that they can perform on the camera as of now. This is a huge safety issue and chevy should be issuing recalls for issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629463December 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have owned the car for less than six months and the battery went from full charge at 230 to know a full charge only being 180. I’m also sitting here at a dc charging station and have been here for an hour and a half and still haven’t reached 80%. What do I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624002November 7, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60 MPH on the left lane, the Super Cruise driver assistance feature disengaged unintendedly, causing the vehicle front bumper corner to hit the wall on the driver's side. The contact stated that the driver's side of the vehicle also hit the wall and the vehicle stopped. The contact stated the front driver's side wheel and axle were fractured. The contact hit his head against the driver's side door during the incident and sustained pain, but did not seek medical assistance. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the dealer but was not diagnosed or repaired. The vehicle was then towed to Body Works on Grand, Inc.(6134 W Grand Ave, Chicago, IL 60639) to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 27,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11621013October 21, 2024
SERVICE BRAKES
1) What component or system failed or malfunctioned, and is it available for inspection upon request? - When a car stopped in front of us suddenly, the brakes on the car did not fully stop the car and continued to skid even when the break was pushed all the way down. I believe there is an issue with the EV braking system or software associated with the braking system. While this occurs rarely, this has occurred a handful of times in the last year that we have owned this car. The first time resulted in damage to my front bumper which had to be repaired. 2) How was your safety or the safety of others put at risk? - Nobody has been hurt yet. But this is absolutely a safety concern for us. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? - We brought the car into the dealership in mid June 2024 and they said they found no issues with the braking system. They told me to contact Chevy's main phone number to complain. I tried calling but have not had any luck reaching a person, as I was simply put on hold for about an hour. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - This was only inspected by the dealership during a routine service check in June 2024. No issues were found by them. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - None that I remember.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613970September 11, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle has now suffered 5 instances of phantom braking, clear road and clear weather in 10,000 miles of use. Two occurrences within the last week despite carefully cleaning the car and sensors/camera. Twice I have nearly been rear-ended. The dealer found no issues when this was initially reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609741August 20, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at approximately 3 MPH and turning into a parking spot, the contact stated that the vehicle independently accelerated, drove over the parking bumper, and crashed into a tree. The contact stated that the front passenger lights and the front passenger side grill were damaged. The contact stated no warning light was illuminated. The contact was unhurt. The contact had taken the vehicle to a collision repair shop. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11608859August 15, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning / automatic emergency braking engaged with no hazard in front of the car. Occurred in slow, heavy traffic at approximately 20 mph. Lanes were straight (not on a curve). Vehicle in front of mine was at least four vehicle lengths ahead. Lanes to the left and right were occupied by large box trucks - I suspect they confused the system. Car has just over 10,000 miles. Vehicle briefly braked hard, which if the vehicle behind me had been following too close could have run into mine. Have not yet contacted a dealer or service center. Not inspected as no actual collision occurred. System once gave an erroneous warning of forward collision with no other vehicles on the road in the first month of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596536June 25, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590527May 24, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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