Cadillac Escalade Complaints (2003)

97 consumer complaints on file.

#10491141January 3, 2013
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2003 CADILLAC ESCALADE EXT. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE IN VEHICLE. *SMD THE CONSUMER STATED ON TWO OCCASIONS, HE EXPERIENCED BRAKE SYSTEM FAILURE WHICH WAS RELATED TO OXIDATION AND RUST DAMAGE TO THE BRAKE LINES (METAL TUBING) AND SUBSEQUENT LOSS OF BRAKE FLUID. THE FIRST TIME THE INCIDENT OCCURRED, THE CONSUMER WAS INFORMED THE BRAKE LINES WERE ROTTED AND THE LINES AS WELL AS THE HOSES NEEDED TO BE REPLACED. THE SECOND INCIDENT OCCURRED OVER A YEAR LATER, WHERE 14 ADDITIONAL LINES SHOWED SIGNS OF RUST. A PATCH JOB WAS PERFORMED TO RETURN BRAKING CAPACITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478392October 2, 2012
ENGINE
FOUND HALF OF EXHAUST MANIFOLD BOLTS BROKEN AND CANNOT GET INSPECTED NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473019August 30, 2012
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
2003 CADILLAC ESCALADE EXT METAL BRAKE LINE PROBLEM. I NOTICED A LEAK AND I TOOK MY TRUCK IN TO BE CHECKED OUT. THE SERVICE TECH ADVISED THAT THE METAL BRAKE LINE WAS CORRODED AND NEEDED TO BE REPLACED. I QUESTIONED HOW CAN THAT HAPPEN? WHY WASN'T IT NOTICED DURING PREVIOUS SERVICE? WHAT CAUSED THE PROBLEM? CAN THIS HAPPEN AGAIN? I REQUESTED INVESTIGATION OF PARTS AND VERIFICATION OF RECALLS. "I WAS TOLD THAT BATTERY ACID DRIPPED ON LINE". I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE THE ANSWER I RECEIVED DOES NOT MAKE ANY SENSE, ESPECIALLY IF ALL SERVICE AND WORK DONE TO MY ESCALADE EXT TRUCK WERE COMPLETED MY THE DEALER. MY BATTERY HAD NO CORROSION AND I DO NOT LIVE INSALT BELT STATE. I FEEL THIS BRAKE LINE PROBLEM IS A DEFECT. THIS PROBLEM OCCURRED SUDDENLY, WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451490March 13, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE BATTERY IN MY ESCALADE HAD BEEN DYING ON ME FOR A WHILE. ONE DAY, MY GAUGES ALL STAYED STUCK AS IF I WAS DRIVING ON THE FREEWAY. I DROVE IT FOR A WHILE UNTIL I WAS TIRED OF JUMP-STARTING IT ALMOST EVERYDAY AND I FINALLY REPLACED THE BATTERY.THE GAUGES ALL STAYED THE SAME. A FEW DAYS WENT BY AND THE BATTERY STARTED TO DIE AGAIN. I REALIZED THAT THIS WAS MORE THAN JUST A BATTERY PROBLEM. I DROVE IT 5 MILES AWAY FROM MY PLACE ON THE FREEWAY AND AS I WAS COMING BACK HOME IT STARTED TO DECELERATE ALL ON IT'S OWN. IT MARKED "SYSTEM STABILITY DISABLED" AND WOULD NOT LET ME GO OVER 25 MPH. I HAVE NOT DRIVEN IT SINCE NOVEMBER AND WOULD LIKE TO KNOW WHAT IS GOING ON WITH THIS. I READ ABOUT A RECALL BUT THIS PROBLEM WAS SUPPOSED TO BE FIXED SINCE 2002 WHEN THE RECALL NOTICE WAS SENT OUT. AS I HAVE READ THE DESCRIPTIONS ON WHAT PEOPLE'S PROBLEMS WITH THIS SAME TYPE OF VEHICLE WAS, I NOTICE THAT IT IS EXACTLY WHAT IS GOING ON WITH MY VEHICLE. (BCM RECALL 2002 #02066) . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435412November 13, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE CORROSION CAUSED RAPID LOSS OF HYDRAULIC FLUID . STEEL LINE RUPTURED WITHIN A PLASTIC RETAINER LOCATED ON THE LEFT SIDE OF THE CAR ON THE LEFT FRAME RAIL DIRECTLY BEHIND THE LEFT FRONT SHOCK.. I HAVE KEPT THE EXACT RUPTURED PART.. THERE WERE NO SIGNS OF CORROSION ANYWHERE ELSE ON THE VEHICLE IN FACT THE REST OF THE LINE LOOKS GOOD.. THE PLASTIC RETAINER, FOR SOME REASON ACCELERATED THE RATE OF CORROSION IN A SMALL ISOLATED AREA. I WORK IN THE AUTOMOTIVE INDUSTRY OVER 25 YEARS EXPERIENCE.. I CAN ASSIST IN ANY INFORMATION IF NEEDED...THIS PROBLEM WILL DEFINITELY INJURE SOMEONE.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425729September 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT WAS DRIVING 45 MPH WHEN SHE ATTEMPTED TO ENGAGE THE BRAKES BUT TO NO AVAIL. THE BRAKE AND STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE LINE FRACTURED DUE TO EXCESSIVE CORROSION. THE DEALER ADVISED THAT THE BRAKE LINE HOUSING AND PIPES WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 109,00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420144August 19, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 CADILLAC ESCALADE 6.0L ENGINE, EXHAUST MANIFOLD BOLTS BROKEN EXHAUST LEAK HTTP://YOUTU.BE/0YG6WLBNZGI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416763August 2, 2011
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON JULY 28TH 2011, MY 2003 CADILLAC ESCALADE AWD WOULD NOT START. IT HAD POWER TO THE SEATS, HORN, LIGHTS, BUT NO POWER TO THE LOCKS, WINDOWS OR RADIO. THEREFORE, I KNEW I DIDN'T NEED A BATTERY JUMP. I CHECK THE INSIDE FUSE PANEL AND NO BLOWN FUSES WERE FOUND. I WENT TO THE FUSE BOX UNDERNEATH THE HOOD AND DISCOVER THE 40AMP IGNITION-B FUSE WAS BLOWN. I INSTALLED ANOTHER 40AMP FUSE AND IT IMMEDIATELY BLEW OUT. I DISCONNECTED THE BATTERY, INSTALLED ANOTHER FUSE AND THE FUSE BLEW OUT WHEN I RECONNECTED THE BATTERY. I REMOVED THE STARTER, DISCONNECTED THE ALTERNATOR, CRANK SENSOR, OIL LEVEL SENSOR AND BOTH IGNITION COIL PACKS. THE FUSE STILL BLEW OUT WHEN I RECONNECTED THE BATTERY. I RECONNECTED ALL ITEMS PREVIOUSLY MENTIONED AND WENT UNDERNEATH DASH-BOARD ON THE DRIVER'S SIDE AND CHECK ALL THE WIRING HARNESSING AND WIRES. I WENT BACK TO THE FUSE BOX UNDER THE HOOD, FLIPPED THE FUSE BOX UP TO SEE THE UNDERSIDE. LOCATED THE WIRE THAT'S CONNECTING TO THE BLOWN FUSE, TRACE WIRE UNDERNEATH THE DASHBOARD TO THE HARNESS NEAR THE STEERING SHAFT. THE CONNECTING WIRING ON THE OTHER SIDE OF THE HARNESS (RED WIRE WITH A WHITE STRIP) WAS SHORTED ON AN EIGHTH INCH METAL BRACKET BOLTED TO THE FIREWALL WITH FOUR NUTS. THIS SAME METAL BRACKET IS UP AGAINST AND POSSIBLY CUTTING INTO THE WIRES ATTACH TO THE WIRE HARNESS NEXT TO THE STEERING SHAFT. I APPLIED ELECTRICAL TAPE TO THE WIRE THAT SHORTED ON THE METAL BRACKET TO REPAIR THE PROBLEM. I INSTALLED ANOTHER FUSE AND THE TRUCK STARTED UP. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415106July 25, 2011
SERVICE BRAKES, HYDRAULIC
I OWN A 2003 CADILLAC ESCALADE PURCHASED USED FROM THE ORIGINAL KNOWN OWNER LAST YEAR. 27,500 ORIGINAL MILES GARAGE KEPT WHOLE LIFE AND NEVER DRIVEN IN INCLEMENT WEATHER BY ORIGINAL OWNER OR MYSELF. HAD VEHICLE IN FOR PA SAFETY INSPECTION TODAY, WAS TOLD EXCESSIVE CORROSION WAS FOUND ON FUEL AND BRAKE LINES AND UNDERCARRIAGE OF VEHICLE. I WAS INFORMED BRAKE LINES NEEDED TO BE REPLACED ASAP. REPAIR GARAGE SUGGESTED CONTACTING NHTSA AS A PRELIMINARY INVESTIGATION WAS LAUNCHED OF JANUARY 26, 2011 AT 10:34 AM NHTSA ACTION NUMBER : EA11001 IT WOULD APPEAR MANY OTHER OWNERS ARE HAVING THE SAME ISSUES AS MINE AND I WANTED TO BE ON RECORD WITH REGARDS TO THE INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358362September 29, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MANIFOLD STUDS ON DRIVER SIDE ARE BROKE!!! 03 ESCALADE 6.0. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348071August 8, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOLTS ENDED UP COMING OUT OF MANIFOLD ON THEIR OWN THROUGH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343178July 14, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342574July 12, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 TO 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE OCCURRED ON TWELVE OCCASIONS AND REPLACED SIX TIMES UNDER THE WARRANTY. IN ADDITION, WHEN THE VEHICLE WAS FIRST PURCHASED THE INSTRUMENT PANEL WAS REPLACED BY AN AUTHORIZED DEALER DUE TO FAILURE. THE POWER STEERING HAD ALSO BEEN REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FUEL PUMP FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. UPDATED 09/01/10. *LJ THE CONSUMER STATED ALL THE FAILURES WERE ELECTRICAL RELATED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242937September 19, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT NOTICED THAT THE SPEEDOMETER DISPLAYED INACCURATE READINGS, WHICH PREVENTED HER FROM DETERMINING HOW FAST SHE WAS DRIVING. THE MECHANIC STATED THAT SHE NEEDED TO REPLACE THE INSTRUMENT CONTROL CLUSTER. THE VEHICLE WAS NOT REPAIRED AT THAT TIME. ONE YEAR LATER, THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER STATING THAT THE INSTRUMENT CONTROL CLUSTER WAS DEFECTIVE. SHE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD NOT BE FINANCIALLY RESPONSIBLE FOR THE REPAIR BECAUSE THE VEHICLE EXCEEDED 80,000 MILES. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235507July 23, 2008
UNKNOWN OR OTHER
I PURCHASED A 2003 CADILLAC ESCALADE ON 02/11/06. AT THE TIME IT HAD AROUND 64000 MILES ON IT. A FEW MONTHS LATER THE SPEEDOMETER STARTED JUMPING AROUND BUT IT WOULD GO BACK TO NORMAL. AFTER A WHILE IT WOULD STAY STUCK FOR SEVERAL DAYS AND THEN GO BACK TO NORMAL. IN JULY 2007 IT WAS NOT WORKING PROPERLY AT ALL WHEN WE WENT ON VACATION IN FLORIDA BUT WHILE WE WERE THERE IT STARTED WORKING PROPERLY AGAIN. IT WORKED FOR SEVERAL MONTHS AFTER THAT AND THEN IT STARTED STICKING AGAIN AND STAYED ON 120 MPH WHETHER IT WAS MOVING OR NOT. WE WERE TOLD THAT BECAUSE WE HAD OVER 70,000 MILES IT WAS NOT UNDER WARRANTY. WE RECEIVED A LETTER STATING THAT GM WOULD REPLACE THE INSTRUMENT CLUSTER UNDER 80,000 MILES BUT SINCE NOW WE HAVE 95,000 MILES AND THEY WILL NOT FIX THE PROBLEM. WE WILL HAVE TO PAY THE EXPENSE TO HAVE IT REPAIRED WHICH WILL BE BETWEEN $500 OR $600. THIS IS CLEARLY A SAFETY ISSUE AND IT IS WIDESPREAD AND AFTER RESEARCHING THE PROBLEM IT HAS NOTHING TO DO WITH THE MILEAGE. THERE NEEDS TO BE SOMETHING DONE FOR OWNERS NO MATTER HOW MANY MILES ARE ON THE VEHICLE. WE HAVE NEVER HAD THIS PROBLEM ON ANOTHER AUTOMOBILE. IT IS CLEARLY A DEFECT WHICH SHOULD BE CORRECTED BY GM AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216306January 28, 2008
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SMOKE BEGAN COMING OUT OF THE CUP HOLDER AREA. WHEN WE OPENED THE HOOD TO SEE WHERE IT WAS COMING FROM, THE FUSE BOX WAS ON FIRE AND SEVERAL FUSES WERE BURNED. THE DEALERSHIP HAS NOT BEEN ABLE TO DETERMINE WHERE IT STARTED BUT IT APPEARS TO HAVE STARTED IN THE CIGARETTE LIGHTER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10209261November 18, 2007
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRONIC CONTROL STABILITY SYSTEM HAS NOT WORKS SINCE VEHICLE WAS NEW. I HAVE TAKEN TO THE DEAL UNDER WARRANTY OVER 15 TIMES. UNABLE TO CORRECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203536September 20, 2007
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE LOADING HIS TAILGATE WITH 12 BAGS OF 40 POUND WOOD CHIPS, HE HEARD A POPPING SOUND . THE CONTACT THEN LOADED A 13 POUND BAG ONTO THE TAILGATE AND APPROXIMATELY 8 TO 10 BAGS FELL ONTO HIS LEFT LEG AND FOOT. HE SUSTAINED MAJOR INJURES TO HIS LEFT LEG AND FOOT, WHICH RESULTED IN THREE SURGERIES. THE TAILGATE CABLES WERE REPLACED PRIOR TO THE INCIDENT DUE TO RECALL NUMBER 04007 AND AGAIN AFTER THE INCIDENT. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 12-12-2007 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10196714July 18, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SPEEDOMETER HAS STOPPED WORKING. THE CADILLAC DEALER AND THE MANUFACTURER STATED THAT SINCE HIS VEHICLE IS OUT OF WARRANTY, IT WOULD COST $100 TO INSPECT THE VEHICLE AND $500 TO REPLACE THE SPEEDOMETER. THE CONTACT STATED THAT THERE ARE NUMEROUS COMPLAINTS FOR THIS COMPONENT, HOWEVER, GENERAL MOTORS REFUSES TO DO ANYTHING. BECAUSE OF THE FAILURE, THE CONTACT HAS HAD NEAR CRASHES AND RECEIVED SPEEDING TICKETS. THE CURRENT MILEAGE IS 105,000 AND FAILURE MILEAGE WAS 90,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187894March 30, 2007
ELECTRICAL SYSTEM
2003 CADILLAC ESCALADE. CONSUMER STATES THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPT RULED THE CAUSE OF THE FIRE AS ELECTRICAL FIRE. CONSUMER ALSO STATES THAT CADILLAC IS REFUSING TO ACCEPT LIABILITY. *MC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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