Cadillac Escalade ESV Complaints (2009)

6 consumer complaints on file.

• #11376713November 27, 2020
  ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM

  INITIALLY MY FUEL GAUGE STOPPED WORKING. I ASSUMED IT FAILED AND WAS GOING TO HAVE IT REPLACED. THE FOLLOWING DAY WHEN I STARTED THE CAR THE ENGINE LIGHT CAME ON, AND I THOUGHT IT MIGHT HAVE SOMETHING TO DO WITH THE FUEL GAUGE ISSUE. I WAS ON MY WAY TO DROP THE CAR OFF AT THE DEALER THE SAME DAY AND WHILE DRIVING A WARNING MESSAGE STATED THAT THE TRACTION CONTROL WAS INOPERABLE, IT THEN WENT INTO LIMP MODE. I BARELY MADE IT OFF THE HIGHWAY. WHEN I PULLED INTO A SAFE LOCATION I HEARD A POP UNDER THE CAR AND EVERYTHING STARTED SHUTTING DOWN. THE ENGINE STARTED SPUTTERING, EVENTUALLY QUITTING. I LOOKED UNDER THE CAR AND AFTER CRAWLING AROUND I NOTICED THE WIRING CLIPS HOLDING THE WIRE LOOM ABOVE THE FRONT DRIVE SHAFT HAD FAILED. THE WIRING LOOM HAS ENOUGH SLACK IN IT TO THEN WRAP ITSELF AROUND THE FRONT DRIVE SHAFT, FINALLY SNAPPING THE WIRES. A TOTAL OF 9 WIRES SNAPPED. THIS IS MOST LIKELY ONLY AN ISSUE FOR THOSE WITH AWD AS IT WAS THE FRONT DRIVE SHAFT THAT THE WIRES FINALLY WRAPPED AROUND AND CAUSED MULTIPLE SYSTEMS TO FAIL IMMEDIATELY. LUCKILY IT WAS DURING THE DAY IN AN AREA I WAS FAMILIAR WITH. HAD THIS HAPPENED AT NIGHT OR ON A TRIP, THIS COULD HAVE TURNED INTO AN ENTIRELY DIFFERENT ISSUE. A MUCH MORE DANGEROUS ONE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11352448September 1, 2020
  AIR BAGS

  AIRBAG LIGHT STAY ON AND IT WILL NOT GO AWAY. I AM UNABLE TO PASS SAFETY INSPECTION BECAUSE OF THAT. 07/06/2016 MANUFACTURER SAFETY RECALL ISSUED NHTSA #16V381 RECALL #2049151 PASSENGER AIRBAG INFLATORS STATUS: REMEDY NOT YET AVAILABLE

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10914374October 6, 2016
  SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM

  STUCK THROTTLE AT 4000+ RPMS: WHILE PASSING A CAR ON A STRAIGHT TWO LANE HIGHWAY, THE ENGINE STAYED AT 4000 RPMS OR GREATER AFTER THE THROTTLE PEDAL WAS RELEASED. NO CARPET OR FLOOR MAT WAS IMPEDING THE THROTTLE PEDAL. THE PEDAL WAS PRESSED HARD AND RELEASE SEVERAL TIMES TO TRY TO DISENGAGE THE THROTTLE BUT RPMS STAY ABOVE 4000 RPMS. THE TRANSMISSION WAS PLACED INTO THE MANUAL POSITION BUT RPMS CONTINUED TO STAY ABOVE 4000 FOR APPROXIMATELY 3.5 MILES AND 2.5 MINUTES WITH THE VEHICLE UNCONTROLLABLY GOING IN EXCESS OF 90 MPH. THE BRAKE PEDAL WAS APPLIED THROUGHOUT THE STUCK THROTTLE EVENT BUT THE BRAKES BECAME OVERHEATED AND INEFFECTIVE. EVENTUALLY THE VEHICLE GEAR SHIFT SELECTOR WAS MOVED INTO THE NEUTRAL POSITION AND THE VEHICLE COASTED TO A STOP WITH THE RPMS STILL AT 4000+ PRMS. WHILE STOPPED THE IGNITION WAS TURNED OFF AND ONLY THEN DID THE RPMS GO FROM 4000+ TO ZERO. THE CADILLAC DEALER STATED THEY REMOVED THE THROTTLE BODY AND REPLACED THE THROTTLE BODY SENSOR TO REPAIR THE STUCK THROTTLE ISSUE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10893134August 4, 2016
  AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10684048February 18, 2015
  FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. AFTER STARTING THE ENGINE, THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE DEALER DIAGNOSED THAT THE FUEL MODULE AND FUEL PUMP WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10660101November 21, 2014
  AIR BAGS

  TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 60 MPH, A TRACTOR TRAILER CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO A HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD TO BE EVALUATED FOR DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  1

  Deaths:

  0