Buick Regal Complaints (1999)

246 consumer complaints on file.

#10618574August 4, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE BUT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE HEADLIGHT KNOB HAD TO BE PULLED IN ORDER TO START THE ENGINE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE ELECTRICAL CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569378March 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466617July 19, 2012
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS LEAKING OIL FROM THE FRONT VALVE COVER TO THE EXHAUST MANIFOLD, CAUSING HEAVY BURNING OIL SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10446133February 1, 2012
SEAT BELTS
MY DRIVERS SIDE SEAT BELT HAS STOPPED LOCKING INTO PLACE. THIS IS A CONCERN BECAUSE I AM NOT ABLE TO USE MY SEAT BELT; THIS BECOMES A SAFETY ISSUE. I HAVE NOT MISUSED THE SEAT BELT IN ANY WAY FOR IT TO JUST FAIL ON ME IS AN ISSUE. I SEE THAT OTHER CONSUMERS HAVE HAD SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446109February 1, 2012
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
WAS DRIVEING DOWN THE HIGHWAY GOING 65 AND WENT TO TURN ON MY TURN SIGNAL AND MY ENGINE STOPED. I NEARLY CRASHED THE CAR. I TRIED TO RESTART THE CAR AND EVERYTIME I USED THE BLINKERS THE CAR WOULD EITHER TURN OFF RESTARTS THE COMPUTER LIKE I JUST STARTED THE CAR. THE ABS LIGHT AND CHECK ENGINE LIGHT COMES ON NOW AND THE DRIVER SIDE HEADLIGHT WONT COME ON. I HAD A FRIEND DRIVE 3 HOURS TO COME AND TOW MY CAR. I ALMOST GOT HIT BY A SEMI TRUCK BECAUSE OF THIS. SOMEONE NEEDS TO GET THIS ISSUE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441070December 23, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE ENGINE. THE FIRE DESTROYED THE VEHICLE. THE CONTACT STATED THAT THE FIRE BEGAN FROM DROPS OF ENGINE OIL ON THE EXHAUST MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED TO THE CONTACT THAT DUE TO THE FIRE AND BECAUSE THE VEHICLE WAS PRE-OWNED THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/20/12*LJ UPDATED 01/20/12
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10426016September 13, 2011
STEERING
1999 BUICK REGAL. CONSUMER SEEKS REIMBURSEMENT FOR POWER STEERING REPAIRS *TGW THE REPAIR SHOP REPLACED THE STEERING GEAR ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419553August 15, 2011
STEERING
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING 25 MPH, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE RIGHT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: STEERING ( STEERING); HOWEVER, THE CONTACTS VEHICLE WAS NOT INCLUDED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 150,000. UPDATED 01/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419207August 12, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL SPORADICALLY AND ON SOME OCCASSIONS, WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE CHIP IN THE KEY MIGHT HAD BEEN DEFECTIVE AND ADVISED TO SPEAK WITH A LOCKSMITH. THE LOCK SMITH INSPECTED THE VEHICLE AND ADVISED THAT THE PROBLEM WAS NOT WITH THE KEY BUT THE ANTI-THEFT SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413365July 18, 2011
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
COMPLETE BRAKE FAILURE 1999 BUICK REGAL. WHILE LEAVING A CAR WASH, EXPERIENCED A TOTAL BRAKE FAILURE. SUBSEQUENT MECHANICAL WORK DETERMINED THE CAUSE TO BE TWO SEVERELY CORRODED BRAKE LINES, ONE FRONT AND ONE REAR BRAKE LINE, BOTH LEAKING BRAKE FLUID.. (THIS FAILURE COULD HAVE HAD CATASTROPHIC RESULTS AS WE WERE PLANNING AN 850 MILE TRIP THE NEXT DAY IN THIS CAR.) MECHANIC SAID THESE BRAKE LINES WERE NOT STAINLESS STEEL , DID NOT APPEAR TO BE PROTECTED BY ANY COATING, AND "WE SEE THIS CORROSION ON CARS FROM THE NORTH". THE CAR LIVED IN CHICAGO FOR ITS FIRST 6 YEARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386241March 2, 2011
ELECTRICAL SYSTEM
DASHBOARD CLUSTER STOPPED DISPLAYING ANY INFO. NO SPEEDOMETER, GAS GAUGE, OIL, TEP OR ODOMETER. DISPLAY RETURNED WHEN PRIVATE MECHANIC BEGAN DISASSEMBLE. STOPPED. DISPLAY FAILED AGAIN IN ONE WEEK. GM DEALER SAID CLUSTER WAS BAD AND REPLACED IT. LATER SAID THEY REBUILT IT? FAILED AGAIN IN TWO DAYS. AT DEALER. I HAVE MY DOUBTS THAT THE CLUSTER WAS BAD AT ALL ALTHOUGH THERE ARE HUNDREDS OF ONLINE SITES OFFERING TO SELL AND/OR INSTALL NEW GM CLUSTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365002November 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
THIS 1999 BUICK REGAL SERIAL NUMBER [XXX] WAS PARKED IN FRONT OF THE GARAGE AND NO ONE WAS IN IT. THE CAR CAUGHT FIRE IN THE ENGINE. THE CAR ENGINE BECAME ENGULFED IN FLAMES AND SET THE TWO CARS THAT WERE ON EITHER SIDE OF THE CAR ON FIRE, AS WELL AS THE GARAGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10356606September 20, 2010
SERVICE BRAKES, HYDRAULIC
STEPPED ON BRAKES, PEDAL WENT BTO THE FLOOR. STOPPED CAR USING EMERGENCY BRAKE. BRAKE LINE INSIDE REAR CROSSMEMBER RUSTED THROUGH (LINE WELL PROTECTED, NOT EXPOSED TO ROAD DEBRIS ETC) LOCAL REPAIR SHOP STATED HE HAS HAD OTHER BUICKS WITH SAME FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349900August 16, 2010
INTERIOR LIGHTING, ELECTRICAL SYSTEM
WHILE DRIVING AT NIGHT TIME, DASH PANEL LIGHTS GO OUT COMPLETELY OR ARE FAINT. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345871July 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FRONT DRIVER SIDE AND PASSENGER DOORS BOTH HAVE ELECTRICAL WINDOWS, BOTH WINDOW MOTORS HAVE GONE OUT, THEY WERE STUCK DOWN. IN JUNE 2010 THE BACK PASSENGER WINDOW MOTOR HAS DONE THE SAME, IT IS STUCK ROLLED DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339438June 22, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING AT 65 MPH, BLACK SMOKE BEGAN UNEXPECTEDLY BILLOWING FROM UNDERNEATH THE VEHICLE AND FROM THE INSTRUMENT PANEL. THE VEHICLE HAD CAUGHT ON FIRE AND THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND EXIT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT SUFFERED BURNS TO HER ARMS AND HANDS. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THE ELECTRICAL WIRING OF THE GEAR CONSOLE FAILED AND CAUSED THE FIRE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS LEFT AT THE FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 87,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10327243April 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM IN ARMY & WHILE DRIVING TO WORK ONE MORNING AT 5:30 AM MY VAN SLOWLY STARTED ACCELERATING THE MORE I PRESSED THE BRAKE THE FASTER THE VAN WENT, BY THE TIME I REACHED THE STREET THE VAN WAS UP TO 50 MPH I WAS AFRAID SO I CALL MY HUSBAND, TOLD HIM THE SITUATION & THE STREET I WAS TRAVELING, HE WAS ON THE WAY. BY THEN I WAS UP TO 60-65 MPH, I CALLED 911 STATED THE SITUATION, ASKING FOR HELP & TO HAVE SOMEONE ON THE PHONE JUST IN CASE. I ALMOST HIT A BUS, LOOKING AHEAD A FEW BLOCKS I SAW BACK-TO-BACK TRAFFIC STARTING TO BUILD-UP, I DID NOT WANT TO HURT MYSELF OR ANYONE ELSE, THEN GOING 65-70 MPH I LOOKED OVER AND SAW A PARK I TURNED THE VAN INTO THE PARK & TO STOP IT I DECIDED TO CRUSHED THE VAN INTO A TREE. I TURNED TOWARD THE TREE AND JUMPED OUT; THE VAN CRASHED INTO THE SIDE OF THE TREE & CONTINUED TO KEEP GOING. I RAN AFTER IT AS I SAW THE VAN JUMP THE CURB AND GOING 70MPH TOWARDS THE ROW OF HOMES ACROSS THE STREET CRASHED INTO A TREE HEAD ON. THE VAN ENGINE AFTER ALL THAT CONTINUED TO ROAR AS IF TRYING TO KEEP GOING. I FLAGGED DOWN A VAN AND RECALLED THE POLICE TO LET THEM KNOW WHERE THE VAN HAD STOPPED. WHEN THE FIRE DEPARTMENT CAME & TURNED THE VAN OFF THEY TOLD ME THE VAN WAS ON FIRE & THEY TOWED IT AWAY. THIS IS A BLESSING KNOW ONE WAS HURT, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS, & FOR THE AUTO COMPANY NOT TO INVESTIGATE IS A TRAGEDY. WHAT ARE THEY SAYING NUMEROUS PEOPLE WILL HAVE TO DIE, BEFORE THEY WILL ADMIT THERE MAYBE A PROBLEM, JUST TO SAVE MONEY? IF THAT IS THE CASE SHAME ON THEM. I AM HERE BY GRACE, BUT I CAN'T HELP BUT TO THINK OF THOSE THIS SAME SITUATION MAY HAVE HAPPEN TO, BUT DID NOT LIVE TO SAY WHY OR HOW IT HAPPEN. IF THIS IS WHAT IS HAPPENING GOD BLESS THE ROADS WE DRIVE ON THAT THE NEXT PERSON MY NOT THINK TO DO WHAT I DID & THE LIVE IT WILL AFFECT. THANK YOU, FOR LETTING ME POST MY STORY. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10289273October 21, 2009
ENGINE AND ENGINE COOLING
IN JUNE 2009 I RECEIVED A RECALL NOTICE FOR 1999 BUICK REGAL THAT THERE HAVE BEEN REPORTED ENGINE FIRES AND THEY WERE ISSUING A RECALL. I HAVE OWNED MY CAR FOR APPROX. 7 YEARS AND THOUGH I PLANNED ON TAKING IT IN TO GET THE RECALL REPAIRED, I HADN'T HAD A CHANCE TO DO IT YET AS OF 9/1/09. I HAD ACTUALLY CALLED THE DEALERSHIP THE PRIOR WEEK TO SEE IF I HAD TO MAKE AN APPOINTMENT AND THEY SAID NO, TO JUST COME BY ANYTIME. I WORK 6 DAYS A WEEK AND TAKING IT WAS GOING TO BE HARD FOR ME BUT I HAVE ALWAYS GOTTEN IT DONE IN THE PAST. ANYWAY, I DROVE THE CAR 11 MILES FROM MY MOMS HOUSE TO MY HOUSE ON THE 1ST. AND WHEN I GOT HOME I CARRIED IN SOME GROCERIES AND SENT MY SON OUTSIDE TO GET THE REST. HE CAME BACK IN YELLING THAT MY CAR WAS ON FIRE! MY HUSBAND WHO WAS HOME POPPED UP THE HOOD AND FLAMES WERE ABOUT A FOOT HIGH. I HAD PARKED RIGHT BY THE HOUSE AND HE GRABBED THE HOSE AND MY SONS SWEATSHIRT AND TOGETHER HE AND MY SON PUT THE FIRE OUT. THE BURNED AREA IS RIGHT WHERE THE RECALL DESCRIBED THE FIRE COULD HAPPEN. I CALLED THE DEALERSHIP AND THEY REFERRED ME TO THE BUICK RECALL LINE. I CALLED THEM AND THEY TOOK MY INFO. 2 WEEKS LATER I GET A LETTER THAT SAYS MY "WARRANTY CLAIM" HAS BEEN DENIED. I CALLED THE NUMBER BACK AT THE TOP OF THE LETTER BUT IT HAD BEEN DISCONNECTED! I CALLED THE RECALL LINE NUMBER BUT KEPT GETTING A VOICE MAIL AND NO RETURN CALLS BACK. FINALLY ON 10/21 I CALLED THEM AND THEY AGAIN TOLD ME TO CALL THE NUMBER ON THE LETTER AND I SAID IS WAS NOT IN SERVICE AND THEY SAID THE NUMBER WAS PRINTED WRONG AND GAVE ME THE CORRECT NUMBER. I CALLED AND THEY TOLD ME THAT "THE WARRANTY HAD EXPIRED ON THE CAR AND THAT THEY WERE UNDER NO OBLIGATION TO FIX IT AFTER THAT", EVEN THOUGH IT WAS UNDER RECALL, THAT IT WAS MORE OF A "SUGGESTION" FOR REPAIR AND THAT THEY WERE NOT GOING TO REPAIR IT. THEY SAID UNDER THE WARRANTY LAW, THEY WERE NO LONGER RESPONSIBLE FOR THIS CAR....EVEN THOUGH ITS NOT A WARRANTY SITUATION! THE CAR HAS NOT BEEN MOVED SINCE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10284329September 16, 2009
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT REGARDING A DEFECTIVE INSIDE MIRROR FROM HIS 1999 BUICK REGAL. *KB THE CONSUMER STATED A LIQUID CRYSTAL HAD DRIPPED DOWN FROM THE INSIDE REAR VIEW MIRROR THAT CAUSED DAMAGE TO THE TRIM AND SHIFT CONSOLE BELOW THE MIRROR. IT ALSO CAUSED THE INSIDE REAR VIEW MIRROR NOT TO OPERATE PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275204June 29, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED TWICE WITHOUT WARNING IN JUNE 2008. THE DEALER REPLACED THE STARTER AND IGNITION SWITCH, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 77,000. UPDATED 07/14/09 *BF THE CONSUMER STATED THE VEHICLE CONTINUES TO STOP SUDDENLY. UPDATED 07/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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