Buick LaCrosse Complaints (2012)

206 consumer complaints on file.

#11093914May 15, 2018
ENGINE, POWER TRAIN, STEERING
THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY MY BEST TO STEER CAR AWAY FROM TRAFFIC, BECAUSE IT LOCKS AND THAT TIME I COULD BARELY MAKE IT TURN SLIGHTLY DUE TO THE STIFFNESS. AFTER THAT, THE CAR'S ENGINE WONT START BUT LIGHTS AND RADIO WORK. AFTER CONSTANTLY TURNING IT IN AND OFF ENGINE FINALLY STARTS UP AFTER APPROXIMATELY AN HOUR, BUT WHEN PLACED ON DRIVE ONLY MOVES VERY SLOW EVEN WHEN STEPPING ON GAS IT WILL MOVE AT ABOUT 1 MPH. I TURN IT OFF AND ON SEVERAL TIME AND THEN WHEN I FINALLY STEP ON THE GAS IT JERKS ME FORWARD FINALLY WHEN ON DRIVE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084983April 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 BUCK LACROSSE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING PLASTIC ODOR INSIDE THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED TWO LOCAL DEALERS: JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CHARTER TOWNSHIP OF CLINTON, MI 48036, (586) 307-5895) AND VYLETEL BUCK GMC (40755 VAN DYKE, STERLING HEIGHTS, MI 48313, (586) 698-7530). THE CONTACT WAS INFORMED THAT THERE WERE NO HYBRID MECHANICS EMPLOYED AT EITHER DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO OTHER DEALERS IN THE AREA. THE FAILURE MILEAGE WAS 104,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11076802March 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY BATTERY HAS NEEDED TO BE REPLACED 3 TIMES ALREADY WITH NO EXPLANATION AS TO WHY. ALSO, SERVICE STABILITYLINK KEEPS COMING ON AFTER DRIVING FOR A WHILE IT DISAPPEARS AND COME RIGHT BACK. WHEN I AM TAKING OFF GETTING ON THE HIGHWAY OR SPEEDING UP MY CAT STALLS BEFORE TAKING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064186January 22, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
WHEN DRIVING MY CAR ON DECLINING GRADES THE "TRACTION CONTROL" LIGHT WILL APPEAR AND THE CAR'S FRONT BRAKES WILL AUTOMATICALLY SLOW THE VEHICLE DOWN. THIS HAPPENED ON 1/21/2018 MOST RECENTLY AND ALMOST CAUSED AN ACCIDENT AS THE PERSON BEHIND ME WASN'T READY FOR MY CAR TO COME TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062716January 14, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WE PURCHASE A EASSIST 2012 BUICK LACROSSE IN FEB.2017 WITH 46845 MILES.WE RECENTLY STARTED HAVING SEVERAL ISSUE EITHER WHEN IN SLOW MOTION BACKING UP OUT OF A PARKING SPACE OR TURNING ON A CITY STREET WITH THE CAR DOING A HARD JERK, SURGING FORWARD THEN LOOSING COMPLETE POWER! , NOT BEING ABLE TO SEE IN THE DARK AS ALL THE LIGHT SHUT OFF, CAN'T STEER THE CAR WITH NO POWER STEERING, ALL THE WHILE IN THE LINE OF TRAFFIC IS DEFINITELY A SAFETY ISSUE THAT HAS BEEN REPORTED BY OTHER PEOPLE YEARS AGO BY MY RESEARCH AND STILL NO RECALL?!?! JUST THE OTHER NIGHT THE SAME THING HAPPENED AND WE WERE ABOUT 20 MINUTES FROM HOME AT NIGHT HAVING TO TRAVEL THROUGH THE MOUNTAINS, FEELING THE CAR NOT WANTING TO ACCELERATE AND FEELING THE SURGES WAS QUITE SCARY! WE HAVE HAD THE CAR LOOKED AT BUT THEY COULDN'T FIND WHAT WAS WRONG WITH IT. THE CHECK ENGINE LIGHT CAME ON A FEW TIMES OVER THE LAST MONTH BUT SHUT OFF AUTOMATICALLY WITHIN THE SAME DAY. ONE MORNING BEFORE WORK I NOTICED A MESSAGE ON THE DIC TO SERVICE STABILITRAK. WE HAVE HAD THE CAR IN THE SHOP SEVERAL TIMES BUT THEY WERE UNABLE TO DETECT THE ISSUE TO FIX IT OR TO GET THE CAR TO DO WHAT WE ARE TELLING THEM IT'S DOING AND THE CHECK ENGINE LIGHT IS NO LONGER ON. AGAIN THE SAFETY ISSUE WITH THE LOSS OF POWER WHILE IN THE LINE OF MOVING TRAFFIC IS UNACCEPTABLE AND MUST BE MADE RIGHT WITH THE CARS OWNER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055115December 17, 2017
ENGINE, STEERING, UNKNOWN OR OTHER
CAR STALLED OUT TWICE, LOST POWER STEERING. I WAS BACKING OUT OF A PARKING LOT SPACE; RESTARTED AND THEN STALLED WHILE PULLING ONTO STREET. FEAR IS IT STALLING IN TRAFFIC AND GETTING REAR-ENDED. I TOOK TO GARNER BUICK WHERE HAD PURCHASED NEW. WHEN CAR WAS RELATIVELY NEW AND STILL ON WARRANTY HAD HAD SIMILAR ISSUE, BUT DEALER NEVER FOUND PROBLEM. NOW OCCURS AGAIN. THEY FOUND TWO SENSORS THAT FAILED BUT OK NOW SO TOLD ME TO DRIVE OVER WEEKEND AND SEE WHAT HAPPENS. I SEE THIS AS A BIG SAFETY PROBLEM AND AN ACCIDENT WAITING TO HAPPEN. BUICK SHOULD BE RESPONSIBLE IF THIS HAPPENS, BUT IN THE MEANTIME I AM THE ONE INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048384November 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045804November 13, 2017
ENGINE
TL* THE CONTACT OWNED A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. YATES BUICK GMC (13845 W TEST DR, GOODYEAR, AZ) INFORMED THE CONTACT THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042920November 3, 2017
AIR BAGS
CHECK AIR BAG WARNING IN DRIVER INFORMATION CENTER IN MY WIFE'S 2012 LACROSSE W E-ASSIT COMES ON SOMETIMES ,BUT GOES OFF IN LESS THAN 15 SECONDS. HAS 87,000 MILES. IS THIS COVERED OR DO I HAVE TO TAKE IT IN AND PAY FOR IT? SHE WANTS TO KNOW IF THE AIR BAG IS WORKING ALL THE TIME, OR WHAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013533August 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS IDLING. WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS CHARGING. THE VEHICLE WAS TAKEN TO HILEY BUICK GMC (LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116 817-632-8800) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005622July 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VEHICLE SHUTS DOWN WHILE IN MOTION ON HIGHWAY, STREETS, ETC . CANNOT BREAK , STEER , ETC. CHECK ENGINE LIGHT COMES ON. SOMETIMES WILL START RIGHT BACK UP WITH A JUMP BUT WILL SHUT DOWN AGAIN AS DRIVING. BRAND NEW BATTERY . VERY UNSAFE !!! TAKEN TO GMC DEALERSHIP BUT STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000412June 21, 2017
STEERING
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COACHELLA VALLEY BUICK/GMC, INDU, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS PROGRAMMED BY THE MANUFACTURER. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992386May 31, 2017
ENGINE
SEAL IN FRONT TIMING COVER FAILED AND WAS LEAKING OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980218April 24, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ALL POWER FEATURES SHUT DOWN WHILE DRIVING ON STREET. LOSS PARTIAL CONTROL OF STEERING, BRAKING POWER WAS REDUCED SIGNIFICANTLY AND ENGINE SHUT OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968605March 27, 2017
WHEELS
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968608March 27, 2017
WHEELS
WHEEL HUB ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968611March 27, 2017
WHEELS
REAR PASSENGER'S SIDE 2ND WHEEL HUB ASSEMBLY HAS NOW FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965877March 14, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED RANDOMLY EVERY SIX MONTHS. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956149February 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE MALFUNCTION INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949585February 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE CAR STARTED STALLING AND IT SMELL LIKE SOMETHING WAS BURNING. THE CAR WOULD SHUT OFF AND RESTART ON ITS OWN. I REPLACED THE ENGINE OUT OF MY POCKETS AND NOW I AM HAVING THE EXACT SAME PROBLEMS. FIRST BEFORE REPLACING THE ENGINE THE SERPENTINE BELT BROKE AND I HAD THE REPAIRED, ABOUT SIX MONTH LATER A BOLT BROKE INSIDE THE ENGINE AND THAT IS WHEN I REPLACED THE ENGINE. I JUST GOT THE CAR BACK THREE WEEKS AGO AND NOW IT IS DOING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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