Buick LaCrosse Complaints (2012)

206 consumer complaints on file.

#11229202July 3, 2019
ENGINE
IN 3500 MILES MY CAR CONSUMED 4 QTS OF OIL. IN RETURNED THAT CAUSED STALLING VEHICLE SHUT OFF WHILE IN TRAFFIC ON A HIGHWAY AND ENGINE DAMAGE. GM KNOWS THAT IT'S A PROBLEM BUT WILL ONLY FIX THE PROBLEM IF YOU ARE UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208682May 20, 2019
ENGINE
JUST OVER 70,000 MILES ON THE CAR. ENGINE LIGHT CAME ON AND CAR WAS RUNNING ROUGH AND STALLING AT IDLE. ENGINE LIGHT CODE INDICATED A CAM SHAFT MISALIGNMENT. DEALER TORE ENGINE APART TO FIND THE PROBLEM AND REPORTED THAT A FEW OF THE VALVES WERE EITHER BENT OR HAD BROKEN OFF. REPAIR WOULD BE A COMPLETE ENGINE REBUILD/REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206632May 9, 2019
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STALLS AND IS STOPPING AFTER THE STABILITRAK LIGHT COMES ON ON THE FREE WAY AND STREETS. HAVE TAKEN TO DEALERSHIP SEVERAL OF TIMES TO BE FIXED BUT THE PROBLEM COMES RIGHT BACK WITHIN DAYS. THE PROBLEM HAS BEEN PERSISTENT SINCE 11/2018 AND STILL HAS NOT BEEN ABLE TO BE FIXED AS IF 5/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205612May 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SLOWED DOWN ON ITS OWN IN THE MIDST OF 70 MPH TRAFFIC AND AS I PUSHED ON BRAKES MY VEHICLE JERKED. WHEN I TRIED TO SPEED BACK UP MY CAR SLOWLY ACCELERATED. I WAS TERRIFIED WHEN IT SLOWED DOWN BECAUSE THE CAR BEHIND ME ALMOST HIT ME. MY CAR IS NOW GIVE ME A WARNING SIGN 'STABILIZE TRACK ASSIST' BUT I HAD MY BREAKS CHECK AND THEY WERE FINE. NOW I START TO SMELL A BURNING SMELL SOMETIMES WHEN I'M DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205280May 2, 2019
SERVICE BRAKES
AFTER PRESSING THE BRAKE PEDAL DOWN, THE PEDAL DOES NOT RETURN TO THE HOME POSITION. IT REMAINS DEPRESSED AND THE BRAKES WILL ONLY DISENGAGE AFTER I MANUALLY LIFT THE BRAKE PEDAL. THIS OCCURS WHEN THE WEATHER IS WARM OUT AND OCCURS IN ALL STAGES OF DRIVING WHEN THIS HAPPENS (STATIONARY, IN MOTION, ETC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202822April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR STOPS RUNNING IT SHUTS OFF. WHILE DRIVING IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194995April 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
DRIVING MY CAR WAS JUST GREAT ON MY 81ST DAY OF OWNERSHIP IT ALL CHANGED I WAS LEAVING A RED LIGHT IN VICKSBURG OFF THE INTERSTATE ONTO WARRENTON RD I EXPERIENCED LOSS OF ALL POWER TO EVERYTHING IN THE VEHICLE AND IF ANYONE IS FAMILIAR WITH THAT ROAD THE ARE HARDLY ANY ROOM TO PULL OVER SO BAD THAT IF I HAD A PASSENGER HEY WOULD HAVE TO CLIMB OVER TO THE DRIVER SIDE TO GET OUT OR ELSE SLIDE RIGHT INTO THE MISSISSIPPI RIVER, TALK ABOUT BAD TIMING WITH THE EXCEPTION FOR THE RADIO THE VEHICLE WOULD ONLY CLICK ONCE NO ABNORMAL SMELLS SMOKE OR ANYTHING THAT WOULD CAUSE ME TO THINK OF ANY ENGINE DAMAGE. AFTER HOURS OF WAITING THE TOW TRUCK CAME CHECKED THE CAR TRIED TO BOOST IT AND COULDN'T GET A CHARGE AFTER GETTING IT HOME I TOOK THE BATTERY TO THE ADVANCE AUTO PARTS TO CHARGE IT AND THEY SAID IT WAS A DEAD CELL SO J BROUGHT ANOTHER BATTERY GOT IT HOME JUST FOR IT TO CLICK STILL NO CRANK, IT'S PUSH TO START SO IT WAS JUST ONE SINGLE CLICK AND THE ENGINE LIGHT IS THE ONLY LIGHT ON THE DASH THAT WOULD ILLUMINATE. SO I CALLED ONSTAR THEY TOLD ME IT NEEDED TO BE TAKEN TO A DEALER IMMEDIATELY DUE TO A CHARGING ISSUE AFTER TAKING IT BACK TO THE DEALERSHIP THEY SAID IT'S THE MOTOR LOCKED UP WHICH IS OBSERD DUE TO THE FACT THERE WAS NO INDICATION OF IT DOING ANYTHING ABNORMAL BEFORE IT SHUT DOWN AND WITH IT BEING NEW I WAS TOLD IT WOULD SHUT DOWN BEFORE IT RAN HOT AND MESS UP THE ENGINE AND ALSO MAKES ME WONDER WHY IT WOULD EVEN BE CONSIDERED BECAUSE OF THE FACT OF THE ENGINE PROTECTION MECHANISM. NOW THE VEHICLE IS AT THE DEALERSHIP JUST SITTING THERE AND I HAVE NO WAY TO WORK AND STILL HAVE TO PAY CAR NOTE AND INSURANCE ON A VEHICLE I DON'T EVEN HAVE ACCESS TO ANYMORE. THE DEALERSHIP IS DIXON AUTO AND BODY SALES AND I'M STUCK WAITING WITH NOTHING TO LOOK FORWARD TO AS FAR AS A RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186535March 13, 2019
ENGINE
HI THERE COMING HOME THE OTHER DAY ON HIGHWAY LOST EVERYTHING , LUCKILY I WAS IN THE RIGHT LANE NO STEERING VERY HARD TO STOP ! HAD TO GET IT TOWED ! SERPENTINE BELT OFF ! REPLACE BELT THREE TIMES BELT KEEPS COMING OFF ! NEED HELP !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184524March 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. UPON STOPPING THE VEHICLE, IT STALLED AND HESITATED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, SAINT LOUIS, MO 63110, (314) 450-7161) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181755February 22, 2019
EXTERIOR LIGHTING
I HAVE LOST MY BRAKE LIGHT LOCATED IN MY REAR WINDOW AND NOW MY LED BRAKE LIGHTS ARE FAILING...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179946February 13, 2019
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING IN TRAFFIC ON CITY STREET DURING RUSH HOUR TRAFFIC MY VEHICLE COMPLETED SHUT DOWN NO WARNING, ENGINE LIGHT POPPED ON, THE WHEEL BECAME STIFF THE BRAKES BECAME STIFF. I PUT IT IN PARK, TURNED THE IGNITION OFFEND STARTED IT UP AGAIN, IT STARTED RIGHT UP AND I CONTINUED DRIVING FOR ANOTHER 4 MILES ENGINE LIGHT REMAINED ON. PULLED INTO PARKING SHUT IF OFF AND STARTED IT BACK UP BUT ENGINE LIGHT REMAINED ON, DROVE 4 MILES HOME, AS TURNING ONTO STREET SHUT OFF AGAIN WHEEL LOCKED, BRAKES STIFF, REPEAT FIRST STEPS, DROVE 50 FT, SHUT OFF, DROVE ANOTHER 50 FT SHUT OFF, BUT THEN DIDN'T START BACK UP RIGHT AWAY. WAIT A MINUTE STARTED UP BUT WAS HESITATING. NEVER HAD THIS HAPPEN, 130K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173893February 4, 2019
FUEL/PROPULSION SYSTEM
AFFECTING ALL 2.4L GM MOTORS- THE EXHAUST MANIFOLD WILL CRACK JUST BEFORE THE CATALYTIC CONVERTER AND LEAK DEADLY EXHAUST FUMES INTO THE CABIN. YOU MAY EXPERIENCE A SMELL AT FIRST BUT THEN IT GOES AWAY AND SYMPTOMS WILL TYPICALLY INCLUDE HEADACHE, NAUSEA AND VOMITING. SEEK MEDICAL ATTENTION IMMEDIATE AS CARBON MONOXIDE IS ODORLESS AND COLORLESS AND DEADLY. THIS HAS BEEN SEEN ON MULTIPLE VEHICLES A WEEK IN THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166734January 13, 2019
ENGINE
EXCESS OIL CONSUMPTION BETWEEN OIL CHANGE, USED 3 QUARTS. STARTED APPROXIMATELY 57000 MILES. NO OIL LEAKS OR SMOKING DETECTED PER DEALERSHIP. PLATINUM WARRANTY WAS BOUGHT WITH NEW VEHICLE, 6 YRS. OR 85000 MILES, WITH FWS, INC. THE DEALERSHIP STATED CONSUMPTION DUE TO STUCK PISTON RINGS. WARRANTY CO. REFUSES TO COVER. WHAT CAN GM DO TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162985December 21, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE FENDER AND DOOR. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL AND SHE SUSTAINED BODY AND MUSCULAR PAIN FROM THE SEAT BELT. THE CONTACT WAS TREATED AT THE HOSPITAL FOR MINOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11144858November 2, 2018
FUEL/PROPULSION SYSTEM, SEATS
MY VEHICLE IS STALLING AND TAKES A LONG TIME TO CRANK AFTER RE-FUELING. I TOOK THE VEHICLE TO A LOCAL DEALERSHIP AND THEY ARE SUGGESTING THAT THE PURGE VALVE SELONOID NEEDS TO BE REPLACED, HOW MAY OTHER COMPLAINTS HAVE BEEN REPORTED? PLEASE ADVISE IF THERE WILL BE ANY ACTION TAKEN REGARDING THIS. AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144086October 30, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING RADIO AND DASH LIGHTS GO OFF FOR A SECOND AND COME BACK ON THIS OCCURS 5 AND 10 MINUTES APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141010October 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHENEVER I PUT FUEL IN THE CAR IT HAS A HARD TIME STARTING AND WILL ALSO STALL OCCASIONALLY. IT'S BEEN HAPPENING SINCE JUNE 2018 AND I HAVE HAD A MECHANIC TRY TO FIX IT AND THEY CAN'T FIGURE OUT WHAT'S CAUSING IT TO DO THIS. ARE THERE ANY RECALLS FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120104August 15, 2018
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER IN 2014 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT PREVENT THE FAILURE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED AND ALL LIGHTS ON THE INSTRUMENTAL PANEL FLICKERED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO ADVISED THAT THE STEERING WHEEL LOST POWER STEERING ABILITY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115703August 4, 2018
SERVICE BRAKES, POWER TRAIN, STEERING
THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096970May 21, 2018
FUEL/PROPULSION SYSTEM
PURGE SOLENOID VALVE HAD TO BE REPLACED THE DEFECTIVE DEVICE CAUSED THE VEHICLE TO LOOSE POWER WHILE DRIVING AND CAUSED LONG ENGINE CRANKING AFTER RE-FUELING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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