BMW 528i Complaints (2014)

57 consumer complaints on file.

#11634533January 7, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634612January 7, 2025
ENGINE, UNKNOWN OR OTHER
Subject: Complaint Regarding Transmission Malfunction and Potential Safety Hazard To Whom It May Concern, I am writing to formally lodge a complaint regarding a recurring issue with the transmission system of my vehicle. The vehicle has been displaying a transmission error code related to the shift pedal; however, no corresponding error message appears on the dashboard. This lack of clear diagnostic messaging significantly complicates the identification and resolution of the issue. The situation escalates in severity as the transmission malfunction light intermittently illuminates while driving. This behavior is alarming, as it poses a serious safety risk. The malfunction light often appears during traffic, raising concerns about the potential for stalling while the vehicle is in motion. Such an occurrence could lead to hazardous conditions for both the driver and surrounding traffic. I strongly urge the appropriate department to address this matter immediately. Given the critical nature of the transmission system, any malfunctions must be treated as safety-related defects. Please prioritize the investigation and resolution of this issue to ensure driver safety and vehicle reliability. I expect a prompt response outlining the steps being taken to rectify this situation and prevent further risks. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634623January 7, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact stated that while driving 30-35 MPH, the inside of the cabin filled up with smoke and exhaust fumes. The check engine warning light was illuminated. The contact was able to pull over safely. The contact was able to continue driving to the residence and parked the vehicle. The vehicle was taken to an independent mechanic who determined that the failure was related to the engine and engine cooling and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634384January 6, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact stated that while her husband was driving 13 MPH, there was smoke coming through the vents from the AC unit being activated. The contact stated that there was an abnormal odor coming from through the vents causing nausea. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, however, was unable to confirm when the part would be available. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633106December 30, 2024
ENGINE
The manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632639December 27, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH she was hearing an abnormal buzzing sound coming from the dashboard vents. The contact stated that she was also observing white smoke emitted from under the hood. The contact stated that no warning lights were illuminated. The contact was able to drive the vehicle back to her residence and had left the vehicle parked. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623724November 5, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact stated that while driving at an undisclosed speed, the contact noticed a burning odor coming through the vents into the interior of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621616October 23, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612260September 3, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The Check engine light is displayed, a drivetrain malfunction message is being displayed and the engine's power output has been reduced The issue is diagnosed as turbocharger wastegate valve actuator I would like for BMW to extend the limited warranty for this issue to 2014 BMW 528i
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611783August 30, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact stated that the low coolant indicator, "Engine temperature high" and "Coolant running low" messages were displayed on the instrument panel. The contact stated that coolant fluid was leaking out of the engine after being added. The vehicle was taken to an independent mechanic where the auxiliary radiator, thermostat, auxiliary hose, and battery were all replaced. Despite the repair, the messages returned on the instrument panel. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 113,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610153August 22, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542004September 1, 2023
STEERING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542005September 1, 2023
EXTERIOR LIGHTING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534496July 26, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I parked my car in the garage and 15 minutes later my garage is up in flames.The fire department did an investigation then came to the conclusion that the fire started from my cars front passenger side headlamp area. Doing a little research I find out that I’m not the only one that has had that same expierence.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11525434June 5, 2023
ENGINE
The contact owns a 2014 BMW 528I. The contact stated that after starting the vehicle, there was smoke coming from the engine and a burning odor coming from the exhaust. The vehicle was taken to the dealer where it was diagnosed that the engine oil feed line had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520972May 8, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2014 BMW 528i. The contact stated that upon acceleration from a stop or after the vehicle was parked, the engine delayed 10 to 15 seconds before accelerating as needed. The contact stated that while driving at an undisclosed speed, the vehicle started to hesitate and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced codes: 11A002 and 118401 and diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 135,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508781February 23, 2023
EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS
The contact owns a 2014 BMW 528I. The contact stated that the driver’s side daytime running light was inoperable due to water and condensation inside the light housing. The vehicle was taken to the local dealer who informed that the water build-up inside the light housing was a common issue, and that the housing needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499499December 30, 2022
ENGINE, POWER TRAIN
I purchased the used BMW from a very reputable dealership May 2021. Last week, I was driving the car and all of the dashboard lights went on suddenly. The car began to buck and I pulled over immediately. I had the car towed to the local BMW dealership. The service department informed me, the serpentine belt broke, wrapped around the crankshaft, and grinded into pieces. The pieced of the belt were sucked into the engine and caused the engine to seize. When researching this problem, because I never heard of it before, it seems it is a fairly common problem with BMW’s. The BMW dealership wanted $14,000 to insert a new engine. There is no way I can afford that, and if it is a known problem, why wasn’t there a recall? I contacted BMW customer service and they said there was nothing they can do to help me. I am stuck with a auto loan for $19,000 with monthly payments, and a car that doesn’t move. When I purchased the car last year, an extended warranty was around 8k because the car was older. This is exactly what happened to my car on this website: www.autoscopecarcare.com/bmw-forum/bmw-serpentine-belt-sucked-inside-engine/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472040July 1, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2014 BMW 528I. The contact stated while driving approximately 40 MPH, the vehicle was decelerating independently. The contact stated that the vehicle failed to accelerate properly and was jerking while driving. The contact pulled to the side of the road safely. The check engine and fuel warning lights were illuminated. The vehicle was unable to restart and was towed to the local dealer and diagnosed with an electronic fuel pump control module failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464623May 14, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
while driving on highway at 65 mph the vehicle electrical system began to go haywire and the power steering and brakes both stopped functioning making it impossible to control vehicle. I was nearly struck by several vehicles because of the suddenness of the shutdown. I was able to subsequently stop vehicle in the left lane without incident. Vehicle towed to BMW of Turnersville where diagnosis was faulty fuel pump !! Cost of repair $2,000..
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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