BMW 135i Complaints (2011)

31 consumer complaints on file.

#10919278October 27, 2016
AIR BAGS
TAKATA RECALL I LIVE IN A GULF STATE, SARASOTA COUNTY. RECEIVED SAFETY RECALL IN MARCH 2016. IMMEDIATELY CONTACTED DEALER. AGAIN IN APRIL. THEY WERE TO CALL ME TO INSTALL NEW AIRBAG. OCT 24 CONTACTED DEALER AGAIN. NO RETURN CALL AS PROMISED. CALLED 10/27 AND WAS INFORMED THAT THE ORIGINAL LIST OF RECALLED BMW'S FROM MARCH WAS NOT AVAILABLE AND SINCE I HAD CALLED IN AGAIN THEY WOULD NOW PUT BE ON A LIST FOR THE SAFETY RECALL. THIS CONTINUING DELAY AND GAME PLAYING ON THE PART OF BMW NORTH AMERICA AND MY DEALER BMW OF SARASOTA IS UNACCEPTABLE. IF I HADN'T CALLED AGAIN I WOULD NOT HAVE BEEN BUT ON THEIR "LIST" FOR THE PART TO BE ORDERED. NO OTHER ASSISTANCE IS OFFERED BY THE DEALER. MY SAFETY IS AT RISK AS I CONTINUE TO DRIVE THIS DEFECTIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783391October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 135I. WHILE DRIVING 60 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A WATER PUMP FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706494April 19, 2015
AIR BAGS
PASSENGER AIR BAG SENSOR LIGHT INDICATED THAT PASSENGER AIR BAG WAS OFF WHEN PASSENGER SEAT WAS OCCUPIED BY ANOTHER ADULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700986March 22, 2015
ENGINE, POWER TRAIN
VEHICLE WILL "JOLT" FORWARD. THIS ISSUE HAS HAPPENED TO ME OVER 100 TIMES. THE ISSUE IS BEST DESCRIBED LIKE THIS. I WILL DRIVE THROUGH A FAST FOOD DRIVE-THRU LINE AND THERE WILL BE 1 OTHER VEHICLE IN FRONT OF ME. I WILL PULL UP AND BRAKE TO A COMPLETE STOP TO ORDER. THE OTHER VEHICLE IS AT THE RESTAURANT WINDOW PAYING SO THAT CAR IS ONLY ABOUT 20 FEET IN FRONT OF ME. SINCE THE GAP BETWEEN ME AND THE OTHER CAR ARE SO CLOSE I WILL NOT GIVE MY VEHICLE ANY GAS, I WILL ONLY LIFT MY FOOT OFF THE BRAKE AND MOVE FORWARD AT IDLE SPEEDS. ONCE I REACH THE VEHICLE IN FRONT OF ME, I PROCEED WITH PRESSING THE BRAKE (USUALLY "PULSING" THE BRAKE PEDAL TO SCOOT FORWARD SAFELY ONCE I'M VERY CLOSE). AT THAT POINT MY VEHICLE WILL JOLT FORWARD AS IF I PRESSED THE GAS PEDAL ALL THE WAY IN AND OUT QUICKLY. SINCE MY FOOT IS ON THE BRAKE "SCOOTING" SAFELY, MY VEHICLE DOES NOT HAVE A CHANCE TO REALLY MOVE. THIS DRIVE-THRU EXAMPLE HAS HAPPENED COUNTLESS TIMES. I'VE ALSO BEEN PULLING INTO A PARKING SPACE WITH A SIDE WALK IN FRONT OF IT. WHEN PULLING INTO THE SPACE WITH MY FOOT ON THE BRAKE AND MOVING AT IDLE SPEEDS MY VEHICLE TRIED TO JUMP FORWARD AND SOMEONE HAPPENED TO BE WALKING BY AND THOUGHT I WAS GOING TO HIT THEM IN MY CAR.I'VE HAD THE ISSUE HAPPEN IN REVERSE GEAR AS WELL. THIS PROBLEM IS CONSISTENT ON BMW FORUMS SUCH AS WWW.BIMMERPOST,COM AND WWW.1SERIESONLINE.COM AND I'VE TALKED WITH BMW DEALERSHIPS AND THEY HAVE NO FIX FOR IT AND CLAIM THERE IS NOTHING WRONG WITH MY VEHICLE. THE PROBLEM FEELS TO BE A FAULT IN THE DCT TRANSMISSION. WHEN MY VEHICLE JOLTS FORWARD, IT ALMOST SEEMS LIKE ITS TRYING TO SHIFT UP AND THEN SHIFT DOWN QUICKLY CAUSING IT TO JOLT FORWARD. THE PROBLEM WORSENS IF I HAVE MY A/C ON AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700988March 22, 2015
ENGINE, POWER TRAIN
VEHICLE WILL "JOLT" FORWARD. THIS ISSUE HAS HAPPENED TO ME OVER 100 TIMES. THE ISSUE IS BEST DESCRIBED LIKE THIS. I WILL DRIVE THROUGH A FAST FOOD DRIVE-THRU LINE AND THERE WILL BE 1 OTHER VEHICLE IN FRONT OF ME. I WILL PULL UP AND BRAKE TO A COMPLETE STOP TO ORDER. THE OTHER VEHICLE IS AT THE RESTAURANT WINDOW PAYING SO THAT CAR IS ONLY ABOUT 20 FEET IN FRONT OF ME. SINCE THE GAP BETWEEN ME AND THE OTHER CAR ARE SO CLOSE I WILL NOT GIVE MY VEHICLE ANY GAS, I WILL ONLY LIFT MY FOOT OFF THE BRAKE AND MOVE FORWARD AT IDLE SPEEDS. ONCE I REACH THE VEHICLE IN FRONT OF ME, I PROCEED WITH PRESSING THE BRAKE (USUALLY "PULSING" THE BRAKE PEDAL TO SCOOT FORWARD SAFELY ONCE I'M VERY CLOSE). AT THAT POINT MY VEHICLE WILL JOLT FORWARD AS IF I PRESSED THE GAS PEDAL ALL THE WAY IN AND OUT QUICKLY. SINCE MY FOOT IS ON THE BRAKE "SCOOTING" SAFELY, MY VEHICLE DOES NOT HAVE A CHANCE TO REALLY MOVE. THIS DRIVE-THRU EXAMPLE HAS HAPPENED COUNTLESS TIMES. I'VE ALSO BEEN PULLING INTO A PARKING SPACE WITH A SIDE WALK IN FRONT OF IT. WHEN PULLING INTO THE SPACE WITH MY FOOT ON THE BRAKE AND MOVING AT IDLE SPEEDS MY VEHICLE TRIED TO JUMP FORWARD AND SOMEONE HAPPENED TO BE WALKING BY AND THOUGHT I WAS GOING TO HIT THEM IN MY CAR.I'VE HAD THE ISSUE HAPPEN IN REVERSE GEAR AS WELL. THIS PROBLEM IS CONSISTENT ON BMW FORUMS SUCH AS WWW.BIMMERPOST,COM AND WWW.1SERIESONLINE.COM AND I'VE TALKED WITH BMW DEALERSHIPS AND THEY HAVE NO FIX FOR IT AND CLAIM THERE IS NOTHING WRONG WITH MY VEHICLE. THE PROBLEM FEELS TO BE A FAULT IN THE DCT TRANSMISSION. WHEN MY VEHICLE JOLTS FORWARD, IT ALMOST SEEMS LIKE ITS TRYING TO SHIFT UP AND THEN SHIFT DOWN QUICKLY CAUSING IT TO JOLT FORWARD. THE PROBLEM WORSENS IF I HAVE MY A/C ON AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607508July 1, 2014
POWER TRAIN
UNINTENDED ACCELERATION BECAUSE OF DUAL-CLUTCH TRANSMISSION (DCT); CAR WAS IN DRIVE SLOWING TO STOP SIGN. ALMOST AT STOP CAR LURCHED 2 TO 3 FEET INTO THE INTERSECTION BEFORE I COULD SLAM ON BRAKES. IN EARLIER SPUTTER AND LURCH SITUATION WITH THE DCT, CAR WAS SLOWING DOWN TO ACCELERATE THROUGH INTERSECTION IN TRAFFIC. DRIVER PUSHED ACCELERATOR PEDAL TO SPEED UP AND IT SPUTTERED FOR COUNTS OF ONE THOUSAND, TWO THOUSAND, THREE THOUSAND. ON COUNT OF FOUR THOUSAND IT ENGAGED AND STARTED TO MOVE AHEAD AS THE DRIVER DESIRED. I HAVE COMPLAINED TO TWO BMW SERVICE DEPARTMENTS ABOUT SPUTTER AND LURCH TRANSMISSION. BOTH TEST DROVE 135I BRIEFLY AND DECLARED IT FINE. NO WORK TO BE DONE UNDER WARRANTY, THEY SAID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551409November 7, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
WHEN MOVING SLOWLY AND THEN RAPIDLY ACCELERATING, SUCH AS WHEN ATTEMPTING TO TURN ONTO A BUSY ROAD, THE CAR SEEMS TO SHUT OFF THE FUEL FOR A SOLID 2 SECONDS, SO THE CAR ACTUALLY SLOWS RATHER THAN SPEEDS UP. THE DRIVER, WHEN TRYING TO TURN IN TRAFFIC, WILL PANIC AND PRESS HARDER ON THE GAS AND NOTHING WILL HAPPEN UNTIL THE 2 SECONDS IS OVER, AND THEN THE CAR SUDDENLY TAKES OFF INTO TRAFFIC. THIS HAPPENS CONSISTENTLY AND IS DANGEROUS WHEN TRYING TO MERGE IN TRAFFIC. BMW HAS ATTEMPTED TO FIX IT UNSUCCESSFULLY AND NOW SAYS IT IS "NORMAL FUNCTIONALITY OF THE GEARBOX AND NOTHING CAN BE DONE TO REMOVE THIS SENSATION". THIS CAR HAS THE DUAL CLUTCH TRANSMISSION (DCT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537184August 26, 2013
ENGINE, ELECTRICAL SYSTEM, WHEELS
I PURCHASED MY CAR WITH 2 YEARS OF USE AND 16,000 MILES ON IT, BACK IN DECEMBER 2012. SINCE THEN, I'VE BEEN ONLY HAVING TROUBLES WITH THE CAR. MY FIRST ISSUE WAS BACK IN FEBRUARY WITH A BLOWN CHARGEPIPE. THE CAR JUST LEFT ME STRANDED 50 MILES FROM HOME AND IT HAD TO BE TOWED BACK. ON JULY IT LEFT ME STRANDED AGAIN, IT WAS A BROKEN VANOS BOLT IN THE ENGINE. DURING THIS VISIT, I TOLD TO THE SA THE HARD TIME MY CAR WAS HAVING WHEN CRANKING EVERY MORNING FOR THE PAST TWO WEEKS. I GOT THE CAR BACK, AND IT SEEMED THAT EVERYTHING WAS FIXED, BUT THE BATTERY. I WAS TOLD THAT THE BATTERY WAS DISCHARGED DUE TO OVER CRANKING WHEN I GOT STRANDED. TWO WEEKS LATER, THE CAR GAVE ME AN ENGINE WARNING YELLOW LIGHT. IT RESULTED TO BE THAT THE INTAKE VANOS MODULE FAILED. THEY DID A ROAD TEST THIS TIME TO MAKE SURE EVERYTHING WAS WORKING ACCORDINGLY. WHEN I WAS DRIVING BACK HOME I NOTICED A HEAVY WHITE SMOKE COMING FROM THE ENGINE BAY, AND A BURNING SMELL. I IMMEDIATELY STOPPED THE VEHICLE. FOR MY FORTUNE IT WASN'T A FIRE, IT WAS JUST BURNING OIL. THEY TOOK THE CAR BACK IN AGAIN, AND FOUND OUT THAT THE GASKET WAS NOT PROPERLY REINSTALLED WHEN THEY WERE WORKING WITH THE VANOS. WHEN I GOT THE CAR BACK, THE ROAD FELT REALLY SOLID, THE NEXT MORNING I CHECKED THE TIRE PRESSURE AND GUESS WHAT? 50PSI ON ALL FOUR TIRES WHEN COLD! APPARENTLY THEY DID A COURTESY FILL UP WHEN THERE. 1 WEEK AFTER, MY CAR LEFT ME STRANDED AGAIN. A REALLY STRANGE CLICKING NOISE WAS COMING FROM RIGHT UNDER THE DASHBOARD. I HAD TO MANUALLY GET IT INTO NEUTRAL AND PUSH THE CAR ALL THE WAY DOWN THE PARKING LOT SO THE TOW TRUCK COULD TAKE IT AWAY. I COMPLAINED ABOUT THIS 1 MONTH AGO, AND WAS TOLD THAT THE BATTERY WAS IN PERFECT SHAPE. COME ON, THE CAR HAD A DYING BATTERY SYMPTOM, AND IT WAS COMPLETELY IGNORED BACK THEN, UNTIL IT LEFT ME STRANDED, AGAIN! WAY TO GO BMW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505289April 1, 2013
ENGINE
THE VEHICLE HESITATED WHEN THE LIGHT TURNED GREEN AND I WAS HIT IN THE REAR. STARTING TO BELIEVE THIS IS WHAT CAUSE THE ACCIDENT AND STILL THE DEALERSHIP CAN'T FIX IT AND LIES ABOUT WHAT THEY ARE DOING AND I'M REALLY CLOSE TO THE LEMON LAW I THINK. BMW N AMERICA CUSTOMER SERVICE WON'T LET ME PASS ANYONE OTHER THAN THE CALL CENTER. DON'T KNOW WHERE TO GO FROM HERE. ALSO I HAVE ASKED FOR A FACTORY REPRESENTATIVE 3 TIMES AND THEY WILL NOT COMPLY. THE DEALERSHIP ONLY FIXES THINGS I NEVER ASKED THEM TO FIX AND CAN'T FIX WHAT WRONG. THE REAR WINDOW DEFROSTER ALSO STILL DOES NOT WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10497673February 10, 2013
ENGINE, VEHICLE SPEED CONTROL
CROSSING THE STREET---I HAD THE GAS PEDDLE ALL THE WAY TO THE FLOOR (TWICE YESTERDAY) AND THE CAR LITERALLY DID NOT MOVE AND TRAFFIC WAS APPROACHING. THE CAR EVENTUALLY MOVED FORWARD. PROBLEM---HESITATION IN THE ENGINE WHEN APPLYING THE GAS AS I PULL OUT TO CROSS THE INTERSECTION, SLOW DOWN TO MAKE A TURN, OR JUST TRY TO MOVE FORWARD WITH TRAFFIC AFTER STOPPING. ALSO, AS I APPLIED THE BRAKE, WHEN APPROACHING A STOP LIGHT, THE CAR SURGES FORWARD TOWARD THE CAR IN FRONT OF ME. THESE TWO CHARACTERISTICS HAPPEN FREQUENTLY AND ARE VERY SCARY. I DO NOT TRUST THE CARS RESPONSE TO EITHER THE ACCELERATION OR THE BRAKING. IT HAS BEEN IN THE REPAIR SHOP SEVERAL TIMES AND I CONTINUE TO BE TOLD "CAR IS PERFORMING NORMALLY". THIS CANNOT POSSIBLY BE CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483634November 7, 2012
ENGINE
ENGINE ACCELERATION LAG. THE CAR HESITATES WHEN THE GAS PEDAL IS PUSHED DOWN. THIS OCCURS WHEN IT IS MOVING AT A SLOW SPEED OF 5 TO 10 MPH AND AT A HALT. IT CREATES A DANGEROUS SITUATION IF YOU ARE MERGING WITH TRAFFIC OR TRYING TO ENTER TRAFFIC FROM A SIDE STREET. WHEN THE GAS PEDAL IS DEPRESSED IT CAN BE AS LONG AS 2 TO 3 SECONDS BEFORE THE ENGINE ACCELERATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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