Audi Q4 Complaints (2025)

8 consumer complaints on file.

#11774208October 28, 2026
AIR BAGS
Vehicle: 2025 Audi Q4 e-tron Premium Plus quattro Safety concern: Side airbags failed to deploy during a significant driver's-side collision. On XXX, I was driving my 2025 Audi Q4 e-tron at approximately 45 mph in [XXX] when another vehicle, a Hyundai, struck the driver's side of my Audi near the front driver's door and front wheel area. Immediately before the collision, I noticed the other vehicle in my left peripheral vision and heard tires screeching. I do not know the Hyundai's actual speed. The impact caused extensive damage to the driver's side of my Audi, including the front and rear driver's-side doors, door seals, and surrounding structure. The front driver's door could not be fully closed afterward. My head struck the driver's-side window during the collision, and my glasses were dislodged. I was evaluated in an emergency department and diagnosed with a concussion. Despite the significant driver's-side impact, neither the driver's side curtain airbag nor the driver's seat-mounted side airbag deployed, to my knowledge. The airbags in the striking Hyundai reportedly deployed. My Audi continued traveling mostly straight after the collision until I brought it to a stop. I observed that the Hyundai had rotated after the collision. I am concerned that the Audi's side-impact restraint system may not have functioned as intended. I am requesting that NHTSA review this incident as a possible airbag nondeployment safety issue. Following the collision, the myAudi app displayed the front windows as open, although my husband confirmed that the windows were intact and fully raised. The app also indicated that doors were open; the driver's front door was physically damaged and could not latch completely. I am seeking preservation and independent retrieval of the crash data and airbag control module information before the vehicle is repaired, dismantled, or salvaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11767194September 26, 2026
ELECTRICAL SYSTEM
I tried to charge my Q4 at home, the charging connector to the car had warning red light. So, I checked up dashboard. It's said that AC charging is limited. Eventually, I can't charge. I went to the audi dealer. They said it's simple software issue. Waited 2 hours, one day works fine. Same issue. They don't know what to do. I am still wating from audi USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763598September 11, 2026
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2025 Audi Q4 Sportback E-tron. The contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(N) to drive(D), but the vehicle experienced unintended acceleration. The contact lost control of the vehicle and crashed into the car wash wall, damaging the front driver's side of the vehicle. Police arrived at the scene, but no police report was filed because the crash had occurred on private property. The vehicle was towed to a tow yard. The dealer was notified of the failure. The failure mileage was approximately 14,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11754972August 5, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am filing a safety complaint regarding my leased 2025 Audi Q4 e-tron, leased new with under 500 miles and now at approximately 8,200 miles. The vehicle is available for inspection upon request. The vehicle has ongoing brake-related issues affecting low-speed operation: a rough or grinding brake pedal feel and intermittent brake squeal during rolling stops, turns, and parking maneuvers. The most concerning issue is unexpected parking brake or emergency braking activation during low-speed pull-off and parking maneuvers, causing the vehicle to abruptly jolt to a stop. This has happened approximately four times between March and July 2026, beginning around 6,000 miles, including while pulling to the roadside and while parking with my foot already on the brake. No other vehicle was nearby during these events, and the behavior is not consistent or predictable, creating a risk of unexpected stopping during normal low-speed operation. This does not match normal EV regenerative braking based on my experience with other EVs, including another Q4 e-tron, and appears specific to this vehicle. I reported these concerns to authorized Audi dealers and Audi Customer Experience. In February 2026 I brought the vehicle to an authorized dealer for a brake-related appointment; a technician did not inspect it because the service associate said he did not think anything was wrong, and I later learned the appointment was canceled rather than documented. I also raised these concerns with a second authorized dealer during a one-year service visit and on two additional occasions. The problem has not been reproduced or confirmed by a dealer to my knowledge, and has not been inspected by police, insurance, or an independent service center. I am not aware of warning lamps before the jolting events. I am concerned the vehicle may have a defect involving the service brakes, parking brake, emergency braking system, software, sensors, or control-system behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730395April 10, 2026
ELECTRICAL SYSTEM
Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719965February 23, 2026
TIRES
Received a low pressure warning and got off the freeway at the next exit, less than 1/2 mile. Unable to stop on freeway. Before even changing lanes the tire blew out all pressure, total failure. Within 15 seconds of low pressure warning. Stopped immediately after exiting freeway and observed the tire was shredded (see pictures).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707365December 28, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Instead of slowing down, the vehicle surges forward against the braking input, feeling like a loss of regenerative braking authority. This results in extended stopping distances and near-miss collision risks at high speeds. 2. Charging & Electrical System Failure (Suspected Recalls): The vehicle suffers from persistent electrical failures that the dealer dismissed as "user error" or a "bad plug," but which match known Audi safety recalls: (A)AC & On-Board Charger Failure: The vehicle threw "AC System" error codes and fails to charge reliably, shutting off after short periods. This mirrors symptoms of Recall 93FR (High-Voltage Battery/On-Board Charger), risking a 12V battery stall. My car model was among those impacted recalled car dearies even now it is not listed as one of the recall Model by VIN#, I strongly suspected my car has same defect. Many websites have address this life threatening issue would [XXX] ." (B):Charging Cable Overheating: The included 220V charging cable is suspected to be defective (matching Recall 93U6), which poses a fire risk at the outlet. (C)Interior Voltage Instability: Wired USB-C ports cut power/disconnect devices less than 5 minutes of use. 3. Dealer Negligence: The dealership (Audi Tysons Corner) failed to diagnose these issues ("Could Not Replicate"), refused to replace the recalled charging cable, and released the vehicle with active "Inspection Due" warning lights. The vehicle is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689940September 26, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Audi Q4 E-Tron. The contact stated that the high-voltage battery message was displayed. While driving in a parking garage at 5 MPH, the "Driving System Malfunction" message was displayed. The message “Risk of Fire” was displayed. The contact exited and parked the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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