Audi A6 Complaints (2012)

60 consumer complaints on file.

#11244691August 17, 2019
POWER TRAIN
I JUST HAD CHECK ENGINE LIGHT WHICH APERANTLY IS A BAD MECHATRONIC DEVICE. THANK GOD NOTHING BAD HAPPENED DURING DRIVING, HOWEVER WHEN I TALKED TO AUDI CORPORATE AND WAS TOLD IT WAS NOT ACOMMON PROBLEM AND THEY DONT WANT TO FIX IT. THE CAR IS 60K AND ALWAYS WAS TAKEN CARE IN DEALERSHIP SHOPS, ON TIME. USED ONLY 30 MILES A DAY AND ALWAYS KEPT INDORR BOTH AT MY WORK AND AT HOME. WHEN READING ONLINE ABOUT THIS PROBLEM I LEARNT THAT THIS IS A COMMON PROBLEM, AND AUDI APPARENTLY NOT TRYING TO COVER OR SOLVE IT. I AM ATTACHING DESCRIPTION OF THE PROBLEM FROM A WEBSITE (HTTPS://WWW.ECUTESTING.COM/COMMON-FAULTS/AUDI/AUDI-S-TRONIC-0B5-GEARBOX-MECHATRONIC-PROBLEM/) "THIS S-TRONIC TRANSMISSION UNIT FITTED TO HIGH PERFORMANCE AUDI'S, WITH THE 0B5 DL501 DIRECT SHIFT GEARBOX (DSG), IS A VERY COMMON FAILING MECHATRONIC CONTROL UNIT. INTERNAL COMPONENT BREAKDOWN OF THE S-TRONIC MECHATRONIC CONTROL UNIT WILL CAUSE A MULTITUDE OF SYMPTOMS ON THE VEHICLE BEGINNING WITH THE ILLUMINATION OF THE EPC (ELECTRONIC POWER CONTROL) AND PRNDS WARNING LIGHTS. THE RUNNING SYMPTOMS THAT A FAULT WITHIN THIS MECHATRONIC...AS THE S-TRONIC/0B5 GEARBOX MECHATRONICS FAILURE ADVANCES, THESE SYMPTOMS PROGRESS FURTHER INTO CRITICAL TRANSMISSION FAILURE: STICKING IN GEAR, DEACTIVATION OF HALF OF THE GEARS, NO REVERSE OR GEARS ABOVE FIRST. TYPICALLY, WHEN DEALING WITH THESE AUDI S-TRONIC GEARBOX PROBLEMS, MAIN DEALERSHIPS AND SPECIALISTS WILL SEEK TO PURCHASE AN EXPENSIVE REPLACEMENT OR REPAIR KIT DIRECT FROM THE MANUFACTURER, WHICH WILL ALSO INCUR CODING FEES. THE GLARING PROBLEM WITH THIS METHOD IS THAT THE MANUFACTURER OF THIS MECHATRONIC CONTROL UNIT HAS NOT YET RESOLVED THE ROOT CAUSE OF FAILURE AT FACTORY LEVEL, MEANING THAT ALL REPLACEMENTS AND REPAIR KIT COMPONENTS STILL HAVE THE UNDERLYING DEFECTS THAT WILL CAUSE MALFUNCTION, USUALLY OUTSIDE THE SHORT ONE-YEAR MANUFACTURER WARRANTY."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206823May 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN
ON MY CAR, THERE IS AN INTERNAL TRANSMISSION COOLANT VALUE THAT IS PART OF THE COOLING SYSTEM AND OBVIOUSLY, THAT COMPONENT ALSO HELPS KEEP THE TRANSMISSION TEMPERATURE IN CHECK. THE ISSUE WITH THIS DEFECTIVE PART IS THE VALVE MALFUNCTIONS CAUSING COOLANT TO PENETRATE THE TRANSMISSION CONTROL MODULE AND FROM THERE INTO THE WIRING HARNESS. WHEN THIS HAPPENS, IT IS A CATASTROPHIC MALFUNCTION OF THOSE COMPONENTS AND A POTENTIAL FIRE HAZARD. WATER AND ELECTRICAL DO NOT MIX WELL. PICTURES ARE ATTACHED. THE ROOT OF MY ISSUE IS THAT THERE IS NO WAY TO DETECT THAT THERE IS A PROBLEM WITH THE AUTOMOBILE UNTIL THIS MAJOR MALFUNCTION HAPPENS. IF THAT WERE NOT THE CASE, THE CONSUMER COULD AT LEAST HAVE THE CHANCE TO HAVE THE CAR SERVICED PREVENTING THIS HUGE EXPENSE AND POTENTIAL FIRE HAZARD. I HAVE AN EMAIL FROM THE SERVICE MANAGER ADMITTING THIS IS THE CASE. IN MY CASE. THE CAR RAN FINE. THEN JUST WENT HAYWIRE. THE SERVICE MANAGER SAID COOLANT GOT INTO THE CONTROL MODULE AND 'FRIED' THE MODULE AND WIRE HARNESS. THE PICTURES THAT ARE ATTACHED ARE FROM THE SAME INSTANCE I FOUND ONLINE AND NOT PICTURES FROM MY CAR. THIS IS A VERY SERIOUS ISSUE WITH THIS CAR. AUDI HAS TURNED ME DOWN TWICE TO FIX THIS POTENTIALLY COMBUSTIBLE PROBLEM. VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193012April 1, 2019
ENGINE, FUEL/PROPULSION SYSTEM
UPON STARTING MY VEHICLE I NOTICED EXTENDED CRANKING. UPON DRIVING THE VEHICLE I NOTICED A FUEL ODOR, INITIALLY I THOUGHT IT WAS THE OLDER VEHICLE DRIVING IN FRONT OF ME. AFTER DRIVING APPROXIMATELY 4 MILES I REALIZED IT WAS MY VEHICLE. I THEN DROVE MY VEHICLE BACK TO MY HOUSE, AND HAD IT TOWED TO AUDI OF ALBANY DUE TO RECALLS THAT WERE OPEN. UPON INSPECTION THEY PERFORMED RECALLS, BUT INFORMED ME THE RECALL FOR THE ENGINE FUEL RAILS WAS PERFORMED JUNE 2015. THEY THEN TOLD ME THEY NEEDED TO CHARGE LABOR TO INSPECT THE ISSUE, TO WHICH POINT I TOLD THEM I AM AN ASE MASTER MECHANIC, AND I WILL FIGURE THE ISSUE OUT MYSELF. I THEN HAD THE VEHICLE TOWED TO MY GARAGE, WHERE I TOOK IT APART FOLLOWING THE RECALL PROVIDED ON YOUR WEBSITE. UPON INSPECTION I VERIFIED THAT THE INJECTOR SUPPORTS (P/N 06D133036K) LISTED IN THE RECALL (CODE 24AP) WERE NEVER REPLACED. THE INJECTOR SUPPORTS I REMOVED FROM MY VEHICLE ARE (P/N 06D133036H). AUDI HAS HAD MY VEHICLE NOW FROM 21NOV2018 UNTIL THE PRESENT. THEY WILL NOT VERIFY THAT THOSE PARTS WERE SUPPOSED TO BE REPLACED DURING THE RECALL, AND ALSO IF ANY OTHER PARTS WERE NEVER REPLACED. THEY HAVE CONTACTED ME AND TOLD ME MY FUEL INJECTOR FAILED CAUSING THE FUEL LEAK, AND EVERYTHING WILL BE COVERED. I BELIEVE MY INJECTOR FAILED (IF THAT IS THE TRUTH) DUE TO THE NON REPLACED INJECTOR SUPPORTS. THE INCORRECT GEOMETRY OVER TIME WOULD CAUSE STRESS ON THE INJECTOR, AND FOR IT TO CRACK. I ALSO QUESTION IF ANY SEALS WERE TRUTHFULLY REPLACED, OR IF THE RECALL WAS DONE AT ALL. I ALSO FEAR THAT THIS ISSUE MAY HAVE OCCURRED TO OTHERS WHO HAD THE RECALL PERFORMED THERE (LANGAN AUDI), AND ARE NOT MECHANICALLY INCLINED ENOUGH TO DISASSEMBLE THERE ENGINE AND FUEL SYSTEMS. THIS PROBLEM COULD HAVE CAUSED A FIERY DEATH FOR ME AND MY FAMILY IN THE CAR IF I WASN'T INCLINED ENOUGH TO REALIZE THE PROBLEM IS MY CAR AND NOT OTHERS AROUND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176599February 12, 2019
AIR BAGS
TAKATA RECAL....THIS WAS TAKEN TO DEALER IN 2015 FOR THE RECALL AND FIXED. RECENTLY THE AIR BAG WARNING LIGHT CAME ON AND REMAINED ON. I TOOK IT TO THE DEALER AND WAS TOLD THE RECALL WAS FOR THE OCD, NOT THE MODULE....THEY FOUND A "FAULTY CONTROL MODULE". THE MODULE IS PART OF THE ABS SYSTEM. THE ABS MODULE AND THE AIRBAG CONTROL MODEL COMMUNICATE TOGETHER. I BELIEVE THIS SHOULD BE A PART OF THE RECALL ON THE AIRBAG SYSTEM. THE MODULE HAS BEEN RESET FOR NOW.....TO REPLACE.....THAT PART COSTS $1456.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150259November 9, 2018
SERVICE BRAKES
I PURCHASED THIS CAR IN JANUARY OF 2017 FROM AUDI (INTERNATIONAL AUTOS) OF ORLAND PARK, ILLINOIS. THE CAR WAS A CPO VEHICLE, AND WE ALSO PURCHASED AUDI CARE. WE LIVE IN CENTRAL ILLINOIS, AND WE DROVE THE CAR HOME 2 HOURS FROM THE DEALERSHIP. DURING THE DRIVE, WE NOTICED A VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. WE CONTACTED OUR LOCAL AUDI SERVICE DEPARTMENT, GROSSINGER MOTORS. THE BRAKES WERE WARPED, CAUSING THE VIBRATION. THEY IDENTIFIED THAT THE CAR HAD RECENTLY HAD THE PADS AND ROTORS REPLACED AT THE ORLAND PARK DEALERSHIP AND WERE STILL UNDER WARRANTY. RATHER THAN HAVING US MAKE THE FOUR HOUR ROUND TRIP, THEY REPLACED THEM AGAIN AT THEIR LOCATION. SINCE THEN WE HAVE HAD 2 MORE SETS OF ROTORS REPLACED, AND THE CAR IS BACK IN THE SHOP FOR THE FOURTH SET. THE WARRANTY COVERED THE FIRST 3 SETS, AS THEY HAD TO BE REPLACED WITHIN ONLY A COUPLE THOUSAND MILES OF EACH OTHER. THE LAST FRONT SET WAS DONE IN AUGUST OF 2017, AND LASTED UNTIL JULY OF 2018 - AROUND 10 THOUSAND MILES. THIS TIME, AUDI WILL NOT COVER THE BRAKES, THEY ARE REQUIRING ME TO PAY FOR THE PARTS AND LABOR, EVEN THOUGH IT IS THE SAME ISSUE AND IT HAS NEVER BEEN RESOLVED. IN THE MEANTIME, I HAVE READ COUNTLESS ONLINE BLOGS OF OTHER AUDI OWNERS WITH SIMILAR MODELS HAVING SIMILAR ISSUES. MY CAR HAS BEEN AT GROSSINGER/BLOOMINGTON NORMAL AUTO MALL NOW FOR ALMOST THREE MONTHS. IN PART DUE TO AUDI BLOCKING PURCHASE OF THE BRAKE ROTORS. THEY ARE IN LIMITED SUPPLY, IT WOULD APPEAR BECAUSE THEY ARE HAVING WIDESPREAD ISSUES WITH THEM. MY LOCAL DEALERSHIP HAS BEEN KIND ENOUGH TO PROVIDE A LOANER DURING THIS TIME, HOWEVER, AUDI WILL NOT STAND BEHIND THEIR VEHICLE/PARTS AND FIX THE PROBLEM. I HAVE OWNED NEARLY EVERY BRAND OF AUTOMOBILE FROM CHEVROLET TRUCKS TO BMWS AND PORSCHE 911, AND NEVER HAD ANY REPETITIVE BRAKE ISSUES SUCH AS THIS. BASED ON THIS EXPERIENCE I WILL NEVER PURCHASE ANOTHER AUDI VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149920November 7, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JUNE AND JULY OF 2018. THE CONTACT SPOKE WITH AUDI CLEARWATER (18940 US-19 CLEARWATER, FL 33764, (888) 727-0742) SEVERAL TIMES AND REQUESTED PART INFORMATION; HOWEVER, THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE DEALER ALSO STATED THAT THEY DID NOT HAVE A TIME FRAME FOR WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT TO CONTINUE TO CHECK WITH THE DEALER REGARDING PART AVAILABILITY. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V229000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V370000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118997August 10, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED TO APPROXIMATELY 15 MPH AND AN UNKNOWN MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDERS FAILED. THE VEHICLE WAS REPAIRED. THE VEHICLE LATER EXPERIENCED FREQUENT FAILURES TO START AND WAS TAKEN BACK TO THE DEALER WHERE IT WAS AGAIN DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE PASSENGER SIDE AIR BAG SENSOR WOULD ILLUMINATE WHILE OPERATING THE VEHICLE, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113087July 23, 2018
AIR BAGS, ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BOULEVARD, WEST PALM BEACH, FL 33409, (561)-465-8293) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109864July 6, 2018
ENGINE
2 PROBLEMS I HAVE AND I SEE MORE AND MORE PEOPLE HAVING IT, THE CHAIN RATTLE ON THE BACK OF THE ENGINE ON THE PASSENGER SIDE AND THE FLEX PIPE BRAKING AND MAKING THE CAR SOUND LIKE IT HAS A TIN CAN BOTH ON THE PASSENGER SIDE, THE PROBLEM WITH THE TIMING CHAIN RATTLE WHENEVER YOU START THE CAR MAKES IT SOUND LIKE A LOOSE HEAT SHIELD, I WENT AND CHECKED THE CAR AT MULTIPLE MECHANICS/DEALERSHIPS AND ALL KNOW THOSE ARE COMMON PROBLEMS WITH THE 3.0T A6 2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103028June 21, 2018
AIR BAGS, ENGINE AND ENGINE COOLING, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND AN UNKNOWN RECALL NOTICE PERTAINING TO THE AIR BAGS. THE CONTACT CALLED AUDI JACKSONVILLE AT 904-565-4000 (LOCATED AT 7230 BLANDING BLVD, JACKSONVILLE, FL 32244) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100598June 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BROOKLINE, 308 BOYLSTON ST, BROOKLINE, MA 02445, (617) 734-2020) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079792March 16, 2018
FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. THE "STEERING FAULT" MESSAGE APPEARED AND THE EPS WARNING INDICATOR FLASHED. THE FAILURE SEIZED THE STEERING WHEEL; THEREFORE, THE VEHICLE WAS TOWED TO AUDI MEADOWLANDS (425 ROUTE 3 EAST, SECAUCUS, NJ 07094, (201) 982-7056). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER ISSUED 53 TSBS FOR THE STEERING, BUT NO RECALL. THE MANUFACTURER WAS CONTACTED TO ADDRESS THE FAILURE AND THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078741March 12, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY A6 SUNROOF SHATTERED, WHILE DRIVING ON 3-02-2018, ON THE HIGHWAY GOING TO MEMPHIS, TN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072674February 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT THE VEHICLE STALLED ON THE HIGHWAY AND WOULD NOT RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (AUDI OF HUNTINGTON, 363 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V619000 (ENGINE AND ENGINE COOLING), BUT THE RECALL WAS FOR A DIFFERENT MODEL VEHICLE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066897February 4, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY MIL ( MALFUNCTION INDICATOR LAMP ) CAME ON, IN MY AUDI A6 2012 ON 1/21/18. I MADE AN APPOINTMENT WITH MY AUDI DEALERSHIP ON 1/31/18. I WAS INFORMED THAT MY TRANS COOLANT VALVE WAS LEAKING INTO A WIRING HARNESS. THEY REPLACED MY N509 VALVE AND WIRING CONNECTOR. I FOUND A TECHNICAL SERVICE BULLETIN REGARDING THIS PROBLEM IN MY CAR AS WELL AS OTHER AUDI MODELS. THERE WAS A RECALL FOR THIS IN AUDI A8 2010-2013. ( I HAVE INCLUDED THESE IN THE FILES THAT I HAVE UPLOADED.) THE AFFECTED A8 VEHICLES HAVE A COOLANT VALVE LEAK ALLOWING COOLANT TO ENTER THE ENGINE CONTROL MODULE CAUSING A LOSS OF POWER OR THE ENGINE TO STALL. A VEHICLE STALL INCREASES THE RISK OF A CRASH. I HAD MY CAR REPAIRED AS MY WIFE DRIVES THIS CAR AND I CERTAINLY DID NOT WANT THE CAR TO STALL AND POSSIBLY HAVE A CRASH. IT SEEMS TO ME THAT THE AUDI A6 2012 SHOULD ALSO BE INCLUDED IN THIS RECALL. IF ANY ADDITIONAL INFORMATION IS NEEDED, PLEASE CONTACT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065744January 29, 2018
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 AUDI A6. WHENEVER AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG OFF INDICATOR BELOW THE RADIO FLASHED. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO THE AUDI GRAPEVINE DEALER (1260 E STATE HWY 114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE POD SYSTEM NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 180078683. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063220January 17, 2018
AIR BAGS
REFERENCE NHTSA CAMPAIGN NUMBER 15V823000, MY 2012 AUDI A6 FALLS WITHIN THE MODEL YEAR AS WELL AS THE AS BUILD DATE. I'VE BEEN TOLD BY MY LOCAL DEALER I NEED THE NEW PODS (PASSENGER OCCUPANCY DETECTION SYSTEM) INSTALLED SINCE MINE IS BAD. MY AUDI HAS THE HEATED SEATS, BUT NOT AIR CONDITIONED SEATS AS IDENTIFIED IN THE CAMPAIGN, BUT I HAVE THE SAME ISSUE AS DESCRIBED IN THE RECALL CAMPAIGN. EVEN THOUGH MY VIN DOESN'T PULL UP AS AFFECTED, THE ISSUE IS EXACTLY AS THE CAMPAIGN REFERENCED ABOVE, AND PARTS REQUIRED TO REPLACE ARE THE ONES MENTIONED IN THE CAMPAIGN. I FEEL MY CAR SHOULD BE COVERED AND AUDI DIDN'T INCLUDE ALL VIN'S NEEDED TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060999January 7, 2018
AIR BAGS
AIR BAG FAULT LIGHT IS ON WITH FRONT SEAT PASSENGERS IN THE SEAT AND WHEN NOT IN THE SEAT WHILE VEHICLE IS IN OPERATION. AUDI SERVICE STATES, "VERIFIED AIRBAG LIGHT ON, RAN GFF, FOUND PASSENGER SEAT WEIGHT SENSOR HAS AN INTERMITTENT OPEN CIRCUIT FAULT. INSPECTED WIRING, ALL WIRING OK. SEAT WEIGHT PODS SENSOR HAS AN INTERNAL OPEN CIRCUIT AND WILL NEED TO BE REPLACED." AUDI ALSO STATES, "A DEFECTIVE PODS SENSOR CAN CAUSE A FAILURE OF THE AIRBAG DURING IMPACT DUE TO A CRASH AND THEREFORE MAY NOT DEPLOY." THERE IS A CURRENT RECALL (74D1), FOR THE SAME PODS DEFECT/FAILURE RELATED TO 2012-13 AUDI A6 AND A7 WITH 'HEATED' AND 'COOLED' SEATS. THIS VEHICLE HAS 'HEATED' SEATS ONLY. UPON ONLINE RESEARCH, THERE ARE HUNDREDS+ 2012/2013 AUDI A6 VEHICLE OWNERS WITH A VIN# NOT INCLUDED IN THE RECALL AND EXPERIENCING THE SAME PODS DEFECT AND IS BEING ASKED BY AUDI TO REPAIR AT CONSUMER EXPENSE. ADDITIONALLY, AUDI SERVICE LIVERMORE, CA INFORMED THAT PARTS MAY TAKE MONTHS FOR ORDERING OUT OF GERMANY DUE TO BACK-ORDER AND MAY TAKE A WEEK OR MORE TO REPAIR, WHICH INCLUDES USING A 3RD PARTY REPAIR SHOP. AUDI STATES THEY ARE NOT EQUIPPED TO COMPLETE A REPAIR OF THIS MAJOR SAFETY ISSUE LEAVING THIS VEHICLE NON-OPERATIONAL DUE TO HIGH RISK OF DEATH SHOULD AN ACCIDENT OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053965December 11, 2017
STEERING
2012 AUDI A6 MY VEHICLE SUDDENLY WOULD NOT START. THE IGNITION DID NOT TURN ON. IT SAID "DO NOT DRIVE - STEERING DEFECTIVE" STEERING COULD NOT BE TURNED, GEARS COULD NOT BE SHIFTED. THE VEHICLE HAD TO BE TOWED USING DOLLY TOW TRUCK SINCE ALL THE WHEELS WERE LOCKED. THE DEALER SAID IT HAD A FAULTY STEERING CONTROL MODULE AND GAVE ME A VERY EXPENSIVE REPAIR BILL. THIS IS A SAFETY RELATED ISSUE AND IF THE STEERING LOCKS LIKE THIS ON THE HIGHWAY, THIS COULD LEAD TO SEVERE INJURY OR DEATH. ON THE INTERNET I FOUND MANY OTHER CUSTOMERS HAVING SIMILAR COMPLAINTS. SOME EXAMPLES BELOW: HTTPS://WWW.AUDIWORLD.COM/FORUMS/A6-S6-C6-PLATFORM-DISCUSSION-58/TRANSPONDER-STEERING-COLUMN-2834070/ HTTP://DOYLESTOWNAUTOSHOP.COM/A6-AUDI-STEERING-COLUMN-LOCK-PROBLEMS/ I KINDLY REQUEST NHTSA TO REVIEW THIS SAFETY ISSUE AND REQUEST AUDI TO FIX THE AFFECTED VEHICLES ASAP. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034075October 17, 2017
AIR BAGS, SEATS
THE PASSENGER AIRBAG IS NOT TURNED ON WHEN A PASSENGER SITS IN THE SEAT. THIS MEANS THE AIRBAG WILL NOT BE DEPLOYED IN THE EVENT OF AN ACCIDENT. TOOK THE CAR TO THE DEALER, THEY INDICATED THAT THE OCCUPANT DETECTION SENSOR LOCATED IN THE SEAT WAS NOT WORKING AND NEEDED TO BE REPLACED. MY CAR IS ONLY 5 YEARS OLD AND HAS 67,000 MILES. AS THIS IS A SIGNIFICANT SAFETY HAZARD WHICH COULD LEAD TO SEVERE INJURIES OR DEATH, AND GIVEN THE CAR'S RELATIVE LOW MILEAGE, I DO NOT UNDERSTAND HOW THE MANUFACTURER DOES NOT WARRANTY THIS FOR A LONGER PERIOD OF TIME. I WAS TOLD THAT IF I CHOSE TO HAVE THE DEALER REPLACE THE SEAT SENSOR, IT WOULD COST ME >$1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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