Audi A6 Complaints (2003)

66 consumer complaints on file.

#10412769July 12, 2011
ELECTRICAL SYSTEM
BRAKE LIGHT SWITCH FAILURE. HAD IT FIXED, BUT THE PROBLEMS SEEMS TO BE NOT IN THE BRAKE LIGHT SWITCH ITSELF, BUT THE WIRING OR SOCKETS TO THE SWITCH. USED SAME SWITCH, BUT SOON AS CAR IS TURNED OFF AND TURNED BACK ON, SWITCH TENDS TO WORK ONLY FOR A COUPLE OF DAYS AND ABS SYSTEM SHOWS UP AGAIN WITH NO BRAKES LIGHTS AT ALL. TOOK TO AUDI DEALER IN WHICH THEY SAID THAT THERE HAS BEEN MANY PROBLEMS WITHIN THIS SYSTEM. BUT TO TOTALLY FIX THE PROBLEM WOULD RUN ANYWHERE FROM 700.00 TO 1200 DOLLARS ON A 35.00 TO 45.00 PART. NO BRAKES COULD LEAD TO SERIOUS ACCIDENTS NOT KNOWING THAT YOUR BRAKES LIGHTS ARE ACTUALLY OUT. PLEASE PLEASE RECALL THIS ISSUE ON ALL AUDI'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404171June 2, 2011
SERVICE BRAKES, ELECTRIC
FAULTY ABS MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402332May 22, 2011
ELECTRICAL SYSTEM
2003 A6 QUATTRO AVANT 3.0 CAR RAN FINE DRIVING TO WORK. WHEN LEAVING AT END OF DAY, STARTED CAR AND IT RAN VERY ROUGH I DECIDED TO REVERSE BACK INTO PARKING SPACE AND AT THAT POINT NOTED SMOKE COMING FROM UNDER HOOD (CAR HAD RUN FOR APPROXIMATELY 20 SECONDS). TURNED OFF ENGINE, OPENED HOOD, AND FOUND THE DRIVERS SIDE REAR COIL PACK BURNING. EXTINGUISHED FLAME USING A BASEBALL CAP TO SMOTHER IT OUT. COIL PACK CONTINUED TO SMOKE AND REIGNITE DUE TO BURNING INSIDE COIL PACK. JAMMED SCREWDRIVER INTO PACK TO ROOT OUT FLAME. HAD CAR TOWED TO AUDI DEALER - AWAITING REPAIR. THERE IS AN ACTIVE RECALL CAMPAIGN FOR BAD COIL PACKS (28F2 / J1) - RECALL STATES CHECK ENGINE LIGHT MAY COME ON AND CAR WILL RUN ROUGH, FURTHER RECOMMENDS RETURING VEHICLE TO DEALER AT THAT TIME. THERE IS APPARENTLY TWO WAYS THE PACK CAN FAIL - A FAULT ON THE HIGH VOLTAGE END JUST BYPASSES THE SPARK TO THE ENGINE BLOCK CAUSING A MISFIRE. A FAULT AT THE LOW VOLTAGE END RESULTS IN A SHORT AND MOST LIKELY A FIRE. THIS POTENTIAL FOR FIRE IS UNDERSTATED BY AUDI AND SHOUD BE CLEARLY IDENTIFIED IN THE RECALL CAMPAIGN TO ENSURE THE RIGHT URGENCY IS PLACED ON THIS ISSUE. THE FACT IS, I WAS ABLE TO REACT AND EXTIGUISH THE FIRE, HAD THIS OCCURED IN OTHER CIRCUMSTANCES THE CAR WOULD MOST LIKELY HAVE COMPLETELY BURNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10378891January 19, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
JANUARY 15, 2011 RE: DEFECTIVE INVESTIGATION PE08008 AUDI 2003 A6 LEAKING FUEL FROM GAS TANK ASSEMBLY ATTACHED, PLEASE FIND EVIDENCE I REPORTED MY FUEL TANK LEAKED FUEL TO A LOS ANGELES AUDI DEALER. I BOUGHT THE CAR IN 2006 WITH 66,000 MILES AND REMAINS WITH NO DAMAGE HISTORY. IN 2008, FUEL BEGAN DRIPPING AT THE LOWER DRIVER SIDE VACUUM NIPPLE FLANGE WHICH SHIFTED OFF THE RIM OF THE FUEL TANK. WHEN THE TANK WAS FILLED PASSED HALF FULL, IT WOULD DRIP ONTO THE GROUND. THERE IS A VALID RECALL FOR MOST 2003 SEDAN MODELS AND THE 4.2L OFF-ROAD QUATTRO. THIS MODEL IS A 2003 SEDAN WITH THE 4.2L ENGINE SIZE AND SHOULD CERTAINLY BE INCLUDED IN THESE TWO RELATED RECALLS. DUE TO NO FAULT OF MY OWN, THE NATURE AND SEVERITY OF THE DEFECT, I QUESTIONED THE PROBLEM WAS A MANUFACTURES DEFECT WARRANTING REPAIR AND POTENTIAL RECALL. THEY DISAGREED, SAID IT WAS OUT OF WARRANTY AND QUOTED ME A REPAIR. VALENTINE ASSERTED THE CONDITION WAS NOTED TO MY VIN IN THEIR SYSTEM. LATER THAT YEAR, LA AUDI MADE DIFFERENT REPAIRS AND THE FUEL LEAK CONDITION WAS AGAIN PUT ON THE WORK ORDER. FINALLY IN JUNE 2010, A NEIGHBOR WROTE NOTE THE CAR WAS LEAKING FUEL. IT TANK WAS POURING FUEL AFTER FILLING TO THE THREE-QUARTERS MARK AND PARKING IN OUR SUBTERRANEAN PARKING GARAGE. REPAIR COULD NOT BE AVOIDED. BASED ON LA AUDI'S POSITION, A LOCAL MECHANIC REPLACED THE ENTIRE TANK WITH A SALVAGE ONE HE FOUND. ATTACHED ARE PHOTOS, WORK REPAIR ORDERS, A HAZARD NOTE FROM NEIGHBOR OF THE FUEL LEAK, AND SIGNED DECLARATION THESE ITEM AS AUTHENTIC AND ALL ASSERTIONS ABOVE ARE TRUTHFUL. I APPRECIATE ASSISTANCE OBTAINING RECOVERY FROM AUDI FOR THE REPAIRS AS THEY REFUSED TO WHEN PRESENTED TWICE. YOUR ASSISTANCE IN THIS MATTER IS APPRECIATED. UPDATED PORTABLE 02/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363917November 3, 2010
FUEL SYSTEM, GASOLINE
I OWN A 2003 AUDI A6 QUATTRO 4.2L WHICH I BOUGHT USED AND HAVE DRIVEN IT SINCE 2004. ON OCTOBER 27, 2010 I STARTED SMELLING GAS AND AFTER CHECKING FOUND A LEAK AT THE BASE OF THE GAS TANK. I CHECKED THE WEB AND FOUND OUT THAT THERE IS A RECALL ON OTHER SUB-MODELS. I CALLED AUDI USA WHO CONTACTED A DEALER I CHOSE TO FIX THE PROBLEM. BUT THE DEALER IS SAYING THAT ALTHOUGH THE RECALL PROBLEM EXISTS IT IS DUE TO AN ACCIDENT WHICH HAPPENED 6 OR 7 YEARS AGO. I THINK THIS IS NOT FAIR. THANK YOU VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359364October 5, 2010
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
I HAVE LOCKED MY BRAKES AND HAD A NEAR ACCIDENT. MY ABS AND ESP HAS STOPPED WORKING ON MY 2003 AUDI A6. I WAS TOLD THE ABS CONTROL UNITS ARE KNOWN TO GO BAD, AND WILL COST OVER A $1000 TO FIX. I CANNOT AFFORD TO FIX. IF THIS IS A WIDESPREAD PROBLEM, SHOULDN'T AUDI BE HELD ACCOUNTABLE FOR ANY TRAFFIC ACCIDENTS DUE TO FAILURE, AND SHOULD THERE BE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354292September 8, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 AUDI A6. CONSUMER STATES PROBLEMS WITH GAUGE CLUSTER *TGW THE CONSUMER STATED THE WARNING GAUGES NO LONGER FUNCTIONED AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DOES NOT INDICATE READABLE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336975June 16, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2003 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL LEVEL SENSOR DAMAGED DUE TO RECALL REPAIR *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE AUDI DEALER. THE DEALER FILLED THE GAS TANK; IN ACCORD WITH THE LETTER FROM AUDI. UNFORTUNATELY, AS THE CONSUMER DROVE THE 70 MILES BACK HOME, THE FUEL LEVEL DECREASED TO LESS THAT 1/4 AND THE WARNING LIGHT CAME ON. SINCE THEN, THE WARNING LIGHT COMES ON AND GOES OFF WITHOUT REGARD TO HOW MUCH FUEL IS IN THE TANK. THE CONSUMER ALSO STATED HE SMELLED GASOLINE PARTICULARLY IN THE MORNING TIME WHEN HE WENT TO HIS GARAGE. HE STATED HE WAS NOT ABLE TO RELY ON THE FUEL GAUGE BECAUSE IT SOMETIMES SHOWED FULL WHEN IT WAS LESS THAN 1/4 OF A TANK. THE CONSUMER STATED HE HAS RAN OUT OF GAS TWICE, ON A COUNTRY ROAD IN MID-WINTER. AFTER MAKING DOZENS OF FRUSTRATING CALLS TO AUDI, THEY FINALLY ARRANGED TO HAVE THE PROBLEM LOOKED AT. THE DEALER STATED THEY DIDN'T HAVE THE PART THEY NEEDED TO REPAIR THE DEFECT AND THEY WOULD CALL WHEN THE PART ARRIVED. THEY ESTIMATED THE REPAIR AT $483.64. THE CONSUMER STATED HE STILL HAS NOT HEARD FROM THE DEALER. THE CONSUMER STATED HE TOOK HIS VEHICLE TO THE DEALER WITH NO FUEL GAUGE PROBLEMS AND IT WAS RETURNED TO HIM WITH PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335926June 9, 2010
ELECTRICAL SYSTEM:IGNITION
2003 AUDI A6. CONSUMER SEEKS REPLY FOR REQUEST FOR REIMBURSEMENT *TGW THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO A NEARBY REPUTABLE MECHANIC WHO REPLACED THE IGNITION COIL. THE CONSUMER IS SEEKING REIMBURSEMENT, SINCE AUDI ISSUED A VOLUNTARY CAMPAIGN STATING THEY WOULD REPLACE FOR FREE IF NEEDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320034March 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR COMPLETELY STOPPED IN THE MIDDLE OF HIGHWAY AND CAR BEHIND ALMOST HIT ME. TRANSMISSION FAILED SUDDENLY. IT HAD TO BE REPLACED. RECURRING PROBLEM WITH AUDI A6 3.0 2003 CVT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316384March 3, 2010
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
BRAKE LIGHTS HAVE STOPPED WORKING. ALONG WITH ABS, TRACTION & STABILITY CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315618March 2, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS 2003 AUDI A6, 2.7 QUATTRO. THE CONTACT STATED THAT A FUEL LEAK OCCURRED ON NOVEMBER 22, 1999. THE CONTACT ALSO OBSERVED FUEL LEAKING FROM THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PARKED THE VEHICLE AND THE FUEL BEGAN LEAKING OUT OF THE VEHICLE EXCESSIVELY. THE REAR BUMPER WAS HANGING OFF OF THE VEHICLE WHEN HE RETURNED CLEAN UP THE FUEL THAT WAS LEAKING. THE CONTACT NOTIFIED THE BANK MANAGEMENT OF THE FUEL LEAK ON THEIR PROPERTY. THE POLICE AND FIRE TRUCK WERE ANONYMOUSLY NOTIFIED OF THE FUEL LEAK. THE WEATHER WAS NOT A FACTOR. THE VEHICLE WAS TOWED TO HIS RESIDENCE, THEN IT WAS TOWED TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT SYMPATHETIC TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,600 AND THE CURRENT MILEAGE WAS 84,610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310486February 15, 2010
ELECTRICAL SYSTEM
LETTER FROM AUDI CUSTOMER COMPLAINT REIMBURSEMENT SERVICE ACTION REGARDING IGNITION COIL INSPECTION/REPLACEMENT LETTER DATED JULY 2009 WAS RECEIVED AND STILL WAITING FOR AUDI OF AMERICA INC. TO NOTIFY ME IF PARTS ARE AVAILABLE AT THE LOCAL DEALER AND SINCE THEN HAVE NOT HEARD FROM THEM. PLEASE LOOK INTO THIS MATTER. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291370November 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SHUDDERS WHEN ACCELERATING MAINLY AND ALSO SLIGHTLY FELT WHEN BRAKING-DEALER RECOMMENDS REPLACEMENT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285639September 29, 2009
SERVICE BRAKES, ELECTRIC
ABS CONTROL UNIT IS FAULTY ON MY AUDI A6 2003. I BELIEVE IT IS SUBJECT TO RECALL INDICATED BY THE $1800 REPAIR AND FREQUENCY OF THIS COMPLAINT ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275363June 30, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
AOA HAS FAILED TO TAKE RESPONSIBILITY FOR A SAFETY RELATED DEFECT IN MY AUDI A6 FUEL SYSTEM. GIVEN A NHTSA PRODUCT SAFETY GAS STORAGE TANK RECALL, I BELIEVE AOA ARE LIABLE FOR THIS SAFETY RELATED DEFECT. ON JUNE 26TH, 2009 HOFFMAN AUDI, EAST HARTFORD CT, SERVICE MANAGER JIM ORMAN ORALLY INFORMED ME THAT AOA WILL TAKE NO FURTHER ACTION IN THIS MATTER, THE REASONS PROVIDED WERE: 1) RECALL WAS ON OTHER SIDE OF THE TANK - THIS PARTICULAR VALVE WAS NOT PART OF THE RECALL AND THEY'VE SEEN ONLY A FEW OTHERS WITH ISSUES. ?THERE WAS NO POSSIBLE WAY THIS COULD OCCUR DURING THE RECALL REPAIR.? 2) FUEL TANK WAS OUT OF 4 YEAR, 50000 MILE WARRANTY. 3) AOA DISREGARDS THE UNSAFE CONDITION CAUSED BY FUEL VAPOR/FLUID LEAKS RESULTING FROM THE DEFECTIVE/WORN OUT VALVE. IN DISCUSSION IT WAS REFERENCED THAT ?THERE WERE ONLY FOUR OTHER INSTANCES OF THIS PROBLEM? AND CITED AGE OF THE VEHICLE. I WAS TOLD THAT AFTER REVIEWING IMAGES OF MY CLAIM, THE FINAL DECISION WAS MADE BY KARL KRUG, NEW ENGLAND REGIONAL SERVICE MANAGER AOA. BACKGROUND: IN LATE 2008 I WAS MADE AWARE OF A SAFETY RECALL REGARDING THE POTENTIAL FOR FUEL TANK LEAKAGE RESULTING FROM CRACKED NIPPLES ON THIS PLASTIC GAS STORAGE TANK. A REINFORCEMENT REPAIR WAS PERFORMED ON MY VEHICLE IN DECEMBER 2008 (NHTSA CAMPAIGN ID NUMBER:08V157000). ROUGHLY ONE MONTH LATER THE CHECK ENGINE LIGHT ILLUMINATED AND THE DIAGNOSTIC FAULT CODE RELATED TO THE TANK VENTILATION SYSTEM WAS IDENTIFIED. LAST WEEK I ISOLATED THE P0456 16840 TANK VENTILATION SYSTEM PINHOLE LEAK CODE TO THE FUEL TANK. GIVEN THE COMPLEXITY OF THE VENTILATION SYSTEM IN THE FUEL TANK AREA, I DECIDED TO GET THE SYSTEM TESTED BY A DEALER. A CRACKED VALVE NIPPLE ATOP THE GAS STORAGE TANK WAS IDENTIFIED BY A VOLKSWAGEN SERVICE CENTER. I HAVE FILED A COMPLAINT WITH THE CT ATTORNEY GENERAL AND ASKED THEY FORWARD TO THE APPROPRIATE STATE AND FEDERAL AGENCIES FOR FURTHER INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266590April 24, 2009
FUEL SYSTEM, GASOLINE
MY 2003 AUDI A6 QUATTRO SPUTTERED, CHOKED AND DIED AS I TRIED TO PULL INTO TRAFFIC. THE VEHICLE DID RESTART AND THEN DID THE SAME THING AS I TRIED TO PULL OUT ONTO ANOTHER ROAD, AND COMPLETELY FAILED. VEHICLE HAD TO PUSHED OUT OF TRAFFIC AND TO THE SIDE OF THE ROAD WITH ASSISTANCE, THEN TOWED TO NEARBY GARAGE. DIAGNOSED THAT FUEL PUMP WAS CAUSE OF FAILURE. MECHANIC SAID THEY COULD TAP ON THE FUEL PUMP TO GET IT TO RUN, WHICH CONFIRMED THAT IT WAS THE CAUSE OF FAILURE. I WAS ALSO ADVISED BY THE GARAGE THAT MY VEHICLE HAD BEEN SUBJECT OF FUEL PUMP RECALLS, ALTHOUGH AUDI DENIED THAT MY VEHICLE FELL UNDER THAT PARTICULAR RECALL. VERY DANGEROUS SITUATION AS I FAILED TWICE AS I WAS ENTERING TRAFFIC. IN MY OPINION, FUEL PUMPS SHOULD NOT FAIL BY 66,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254347January 9, 2009
VISIBILITY
THE WINDSHIELD WASHER SYSTEM FAILS ROUTINELY IN AUDI A6 MODELS 1998 TO 2005 CAUSING THE FLUID RESERVOIR TO RAPIDLY EMPTY LEADING TO LOSS OF VISIBILITY IN BAD WEATHER LEADING TO A TRAFFIC SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252769December 25, 2008
VISIBILITY
WINDSHIELD WIPERS STOP DURING WIPER CYCLE. WIPERS DO NOT RESET OR RESTART FOR 30-45 SECONDS AFTER STOPPING. WIPERS WILL NOT START OR RESET IF DRIVER MOVES WIPER SELECTOR LEVER DURING MALFUNCTION INTO ANY MODE, DELAY, LOW OR HI. PROBLEM ONLY OCCURS WHEN RAINING. COULD NOT DUPLICATE EFFECT IN DRY WEATHER. PROBLEM PRIMARILY OCCURS WHEN WIPERS ARE IN THE DELAY MODE. WIPERS WILL STOP AT ANY ANGLE ON WINDSHIELD WHEN MALFUNCTION STARTS. PROBLEM DURATION AND FREQUENCY INCREASED WITH TIME FROM SEVERAL TIMES A MONTH TO EVERY 60-90 SECONDS WHILE WIPERS WHERE ACTIVATED OVER 12 MONTH PERIOD. VEHICLE UNDER WARRANTY. DEALER COULD NOT DUPLICATE EFFECT. DURING WIPER MALFUNCTION, IF WIPER SELECTOR LEVER IS MOVED TO THE OFF POSITION WHILE WIPERS ARE STUCK IN A RAISED/ELEVATED POSITION, WIPERS WILL NOT RESET. WIPERS WILL REMAIN IN MALFUNCTIONING POSITION ON WINDSHIELD UNTIL WIPER SELECTOR LEVER IS MOVED TO DELAY/LO/ OR HI SETTING AND THEN WIPER WILL RESUME NORMAL FUNCTION AFTER 60-90 SECONDS. DEALER HAS NOT TAKING ACTION TO CORRECT THIS PROBLEM AFTER REPEATED REQUESTS BY OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244850October 8, 2008
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION
2003 AUDI A6 HAD PROBLEMS WITH THE ENGINE LIGHT, SMOKING, AND LITTLE TO NO ACCELERATION. CONSUMER STATES THAT AFTER A FEW REPAIRS THE PROBLEM IS NOT SOLVED AND WANTS TO BE REFUNDED HER MONEY. *NJ THE DEALER INFORMED THE CONSUMER THE #1 AND #3 COIL NEEDED TO BE REPLACED. THE CONSUMER DROVE LESS THAN A MILE AND THE CHECK ENGINE LIGHT CAME BACK ON BLINKING AND THE VEHICLE WAS MOVING VERY HARD. WHEN THE CONSUMER RETURNED TO THE DEALER, THEY DIAGNOSED THE VEHICLE AGAIN, THE CONSUMER WAS TOLD THE #6 IGNITION COIL NEEDED TO BE REPLACED. BECAUSE NO ONE EVER TEST DROVE THE VEHICLE WHEN IT WAS SUPPOSE TO BE FIXED THE FIRST TIME, THE DEALER REPLACED THE #6 COIL FOR FREE. THE CONSUMER LEFT THE DEALERSHIP AGAIN ONLY TO HAVE THE ENGINE LIGHT COME AGAIN, BUT IT WASN'T BLINKING. THE DEALER DIAGNOSED THE FAILURE AND STATED IT WAS THE TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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