Audi A3 Complaints (2016)

121 consumer complaints on file.

#11607390August 8, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2016 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine and low oil warning lights illuminated. The contact also became aware that there was fuel leaking from the charcoal canister. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed and determined that the evaporative emissions and charcoal canister needed to be replaced. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606020August 2, 2024
FUEL/PROPULSION SYSTEM
Audi continues to tell me that this recall has been completed yet Audi’s website clearly states of the recall has not been completed your website. States of the recalls not completed and car fractures that recalls not been completed. Yet they refuse to complete the recall in my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605800August 1, 2024
FUEL/PROPULSION SYSTEM, ENGINE
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. This mechanism could leak and cause a fire. I have informed Audi about the issue but they indicated there isn't a fix for the repair currently. They even stated there isn't a deadline or date they could give me for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605359July 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Audi A3. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that there was an abnormally strong fuel odor inside the vehicle. Additionally, the contact stated that there was fuel leaking from the fuel tank. The vehicle was taken to the dealer where it was diagnosed with a failed suction jet pump. The contact was informed that the fuel tank and the EVAP charcoal canister needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact expressed that the failure was very scary. The manufacturer was made aware of the failure. The failure mileage was approximately 41,259.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598704July 3, 2024
FUEL/PROPULSION SYSTEM
24V110-The suction jet pump inside the fuel tank, designed to purge fuel from the EVAP system is defected and if a specific seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an ignition source, may result in a fire. My live and the live of my children is at risk every time I/we drive my car, due to the fact that my car could catch on fire. It is just a matter of time and I am not willing to risk getting caught in a fire, getting hurt or even dying inside my car. There is no repair available and I can not wait any longer. I am requesting replacement of my car ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597002June 26, 2024
AIR BAGS
The contact owns a 2016 Audi A3 Cabriolet. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was previously taken to the local dealer, where it was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The vehicle was taken to the local dealer, Audi Richmond (12592 Broad St., Richmond, VA 23233), where it was determined that the module connected to the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586270May 1, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582005April 9, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Train system failed also engine light is now on How was your safety or the safety of others put at risk? Me and my toddler were in the vehicle when it started to jerk in bad traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the mechanic said this is a serious problem and i should be concerned. He stated i should not drive my vehicle. It was inspected by a certified mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happen at one time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580553April 1, 2024
ENGINE
The contact owns a 2016 Audi A3. The contact stated while driving at unknown speed the message, "Oil Level Sensor System Fault" was displayed. The message was display on several occasions while the contact was driving. The vehicle was taken to an independent mechanic, where the mechanic stated that several fault codes were displayed. The mechanic informed the contact that replacing the sensor might fix the failure and the part was replaced. The contact stated that while driving at an undisclosed speed, the vehicle started to stall, and the message was displayed again. The contact stated that the failure recurred several times. The contact turned off and restarted the vehicle for the vehicle to operate as needed. The vehicle was towed to another independent mechanic where the failure was unknown, and the mechanic had the vehicle taken to a different mechanic. The independent mechanic informed the contact that the gear shifter had failed to shift from park when the vehicle was started. The contact was informed that the vehicle needed to be towed to the dealer. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574043February 26, 2024
UNKNOWN OR OTHER
There is a current recall for 2015-2020 Audi A3 sedan models regarding the vehicles EVAP SYSTEM, and I believe my car is experiencing that same issue but my specific vehicle isn’t listed as it is a 2016 Audi A3 Premium Plus Sportback E-tron. My engine light is illuminated and when checked, the detecting device says the warning is due to a small leak from the EVAP system in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555847November 18, 2023
FUEL/PROPULSION SYSTEM
EL AUTO TIENE UN OLOR FUERTE A GAS Y CUANDO ME DETUVE VOTO GASOLINA POR LA PARTE DE ATRAS EN EL LADO TRASERO DEL PASAJERO. DESPUES INTENTE HECHARLE GAS Y SE LLENA EL CUELLO DEL TANQUE HASTA DESVOLDARSE. NO PERMITE LA ENTRADA DE GAS. AUTO NO TIENE CODIGO DE FALLA. ESTOY PREOCUPADO PORQUE ESTA SITUACION PODRIA OCACIONAR UN INCENDIO. ENCONTRE UN RECALL 20Y6/20Y5 EL CUAL SE REFIERE A MI PROBLEMA. QIERO SABER SI ESTE RECALL ME APLICA. GRACIAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554733November 12, 2023
FUEL/PROPULSION SYSTEM
Car start running loosing fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554170November 8, 2023
POWER TRAIN
I was entering the interstate and accelerating to merge with the traffic. When I reached about 70 mph the car stalled and a message appeared, transmission faulty, no reverse, safe to continue to drive. The car was drivable at a low speed and a high rpm. After having it towed to an Audi dealership, I was informed that the transmission would need to be replaced. According to the dealership, the mechatronic unit was faulty due to an unknown short in the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549263October 10, 2023
FUEL/PROPULSION SYSTEM
Cust gasoline is spilling out of the rear part of the unit. The following complaint, was escalated to AUDi USA related to recall of the suction pump, campaign number 16V647000. My vehicle was replaced or completed the recall on 2017, as requested, approximately 1 years or less of the purchase. Now my vehicle presents the same situation with only 32,000miles and Audi, may be a quotation over $5300 to repair a car that have the same behavior or symptoms that the suction pump recall, with its a safety recall. The car didn't present in the dashboard any flag of malfunction to advise of the danger situation, was in the store parking and one person point me that the car is spill gasoline. The car was moved in the trolley crane to the mechanic's shop. The mechanics, told me that Audi, is responsible for this situation because was a recall. I called to Audi Puerto Rico, and uSA and told me that the car has 7 years, and it is out of warranty. I reiterated, that is a manufactured detects and Audi will be responsible because is a safety issue and the car didn’t present any advice of .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541630August 30, 2023
STEERING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530946July 7, 2023
POWER TRAIN
Gearshifter sensor going off. Been told this shifter issue can cause car to shift into a different gear at any given moment. Read plenty of forums reporting the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527897June 20, 2023
AIR BAGS
PODS system recall was fixed, but not properly, 3 months after it was "fixed" the passenger airbag is off warning comes on beeping loud and turns off and back on constantly. Super annoying and dealership won't do anything without paying a huge fee.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522072May 15, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Backup Camera, not displaying image on dash screen. Big safety issue when parking, no visibility while backing up, viewing obstacles and parking. No the vehicle has not be inspected. No other warnings or messages prior to failure. Camera failed Friday 5/12/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517382April 17, 2023
WHEELS:RIM
The contact owns a 2016 Audi A3. The contact stated while driving 25 MPH, the vehicle drove over a massive pothole in the roadway. The contact pulled over to assess the vehicle and discovered that the front passenger’s rim had detached the vehicle. Additionally, the oil pan was punctured, causing oil to leak from the vehicle. Due to the failure, the contact had the vehicle towed to his residence where it remained in his possession. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507697February 16, 2023
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
The contact owns a 2016 Audi A3. The contact stated while refueling the vehicle, gasoline sprayed out from the fuel filler neck. The vehicle was taken to an independent mechanic and the contact was informed of a malfunction with the filler neck. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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