Acura TL Complaints (2010)

64 consumer complaints on file.

#10874540June 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873681June 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864905May 12, 2016
AIR BAGS
2010 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863728May 7, 2016
AIR BAGS
TAKATA RECALL; I HAVE BEEN TRYING FOR SEVERAL WEEKS TO REACH A SUPERVISOR AT ACURA/HONDA TO DISCUSS MY OPTIONS REGARDING COMPARABLE TRANSPORTATION WHILE MY VEHICLE IS NOT DRIVABLE . TO DATE I'VE CALLED OVER SIX TIMES AND KEEP GETTING THE SAME STORY THAT THEY WILL CALL ME BACK WHEN AVAILABLE. ON ONE OCCASION I HAD A REPRESENTATIVE GIVE ME AN ALTERNATE NUMBER TO DISCUSS COMPENSATION. WHEN I CALLED THE NUMBER IT WAS A REPAIR SHOP IN CONNECTICUT. WHEN I CALLED BACK (SAME DAY) TO ACURA THEY HAD NO RECORD OF ME CALLING THAT DAY. IN SHORT, I'VE BEEN GETTING THE RUN-AROUND FOR TWO MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862933May 4, 2016
POWER TRAIN
THE CAR IS MAKING NOISE WHEN DRIVING, AND ACCELERATION IS SLOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853632April 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/10/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789934November 12, 2015
POWER TRAIN
WHILE SHIFTING FROM 2ND TO 3RD GEAR, THE 3RD GEAR DOES NOT FULLY ENGAGE, IT POPS BACK INTO NEUTRAL. I THEN HAD TO SHIFT BACK TO 2ND AND BACK INTO 3RD GEAR (WHICH WAS SUCCESSFUL). THIS HAPPENS MULTIPLE TIMES A WEEK. THIS IS VERY DANGEROUS AS YOU ARE PUT INTO NEUTRAL IN THE MIDDLE OF TRAFFIC. ACURA HAS ISSUES A TSB FOR THE PREVIOUS GENERATION TL, BUT NOT THIS GENERATION EVEN THOUGH MANY CUSTOMERS HAVE HAD THE SAME ISSUE. ACURA REFUSES TO DO ANYTHING ABOUT IT UNTIL THEY CAN REPLICATE IT THEMSELVES. THIS IS NEARLY IMPOSSIBLE AS IT IS AN INTERMITTENT ISSUE THAT DOES NOT HAPPEN EVERY SINGLE TIME. THERE ARE NO ISSUES WITH ANY OTHER GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681930February 7, 2015
WHEELS
IN JANUARY 2014 I PURCHASED AN ACURA CERTIFIED 2010 TL BASE WITH BRIDGESTONE TURANZA TIRES ON IT. THE QUALITY OF BRIDGESTONE TIRES WERE UNACCEPTABLE. THESE TIRES HAD NO GRIP ON WET ROAD AND ROAD COVERED WITH LIGHT SNOW. ONE DAY, ALL OF A SUDDEN, ONE OF THE TIRES LOST PRESSURE TO 0 PSI. WHEN I TOOK IT TO NEAREST FIRESTONE, I WAS TOLD THE TIRE WAS REPAIRED TOO MANY TIMES BY PREVIOUS OWNER AND COULD NOT BE REPAIRED. IN FACT THERE WERE THREE REPAIRS WITHIN ONE INCH - WHICH IS ILLEGAL IN ILLINOIS PER FIRESTONE. ACURA PURCHASED THIS VEHICLE FROM PREVIOUS OWNER BUT FAILED TO INSPECT THE TIRES PROPERLY DURING CERTIFICATION PROCESS. WHEN I CONTACTED ACURA, SOMEONE LEFT A VOICE MAIL, BUT WHEN I CALLED BACK AND LEFT A VOICE MAIL TO CALL ME BACK, NO ONE GOT BACK TO ME. DUE TO SAFETY CONCERNS, I HAD TO REPLACE ALL FOUR TIRES WITHIN A FEW MONTHS OF PURCHASING THE VEHICLE. ACURA SHOULD NOT USE BRIDGESTONE TIRES IN ITS VEHICLES. ALSO, FIRESTONE/BRIDGESTONE SHOULD RECALL THESE TIRES AND REFUND MONEY FOR THE REPLACEMENT COST OF MY TIRES. WILL APPRECIATE IF YOU PLEASE LOOK INTO THIS ISSUE. PLEASE NOTE THAT WE OWN TWO ACURA VEHICLES - A 2009 MDX AND A 2010 TL AND BOTH CAME WITH BRIDGESTONE TIRES AND BOTH HAD TIRE RELATED PROBLEMS. HOWEVER, ACURA OR BRIDGESTONE WILL NOT TAKE ANY RESPONSIBILITIES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680098January 30, 2015
SERVICE BRAKES
ON EVERY COLD MORNING ABOUT 40 DEGREES OR COLDER. WHEN STARTING THE CAR THE BRAKE PEDAL IS ROCK SOLID THEN TURNS TO NORMAL. TOOK TO DEALERSHIP IN SPRING AND THEY CHANGED OUT THE BRAKE FLUID. NO PROBLEM UNTIL THE NEXT FALL WHEN TEMPS HIT 40S AT NIGHT. A FEW TIMES THERE HAVE BEEN A VERY BRIEF GRINDING SOUND WHILE THE PEDAL SOFTENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653549November 8, 2014
STRUCTURE
2010 ACURA TL HAS EXCESSIVE CHECKING, CRAZING AND LOOKS LIKE THE BEGINNING OF PEELING PAINT. THE PAINT IS LIFTING OFF THE METAL OF THE VEHICLE BUT THE CLEAR COAT IS FINE. HONDA/ACURA DOES NOT WANT TO TAKE RESPONSIBILITY FOR THE DEFECT IN THE PAINT. THE CAR HAS ALWAYS BEEN GARAGE KEPT, WITH LOW MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598442June 16, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED WHILE DRIVING 5 MPH IN HEAVY TRAFFIC, THE VEHICLE LUNGED WHEN THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE SUSTAINED SEVERE FRONT END BODY DAMAGES AND WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563949February 12, 2014
SERVICE BRAKES
I'VE NOW EXPERIENCED THREE INCIDENTS WITH MY VEHICLE'S BRAKING PERFORMANCE IN VERY COLD TEMPERATURES (-10-0 DEGREES F). WHEN STARTING THE VEHICLE THE BRAKE PEDAL IS EXTREMELY HARD AND THE STOPPING PERFORMANCE IS GREATLY REDUCED. UPON PUMPING THE BRAKES FOR A WHILE THE PEDAL WILL SUDDENLY SOFTEN AND BRAKING PERFORMANCE IS COMPLETELY RESTORED. I'VE NOW EXPERIENCED THIS SAME ISSUE ON THE HIGHWAY AFTER DRIVING THE VEHICLE FOR 10-15 MINUTES AND EXITING ONTO AN OFF-RAMP. WHILE TRAVELING AT HIGHWAY SPEEDS AND ATTEMPTING TO SLOW ON THE RAMP AGAIN THE PEDAL IS EXTREMELY HARD AND STOPPING POWER IS GREATLY REDUCED CAUSING ME TO PUMP THE BRAKES UNTIL THE PEDAL SUDDENLY SOFTENS AND BRAKING IS AGAIN RESTORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523891July 9, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD POPPING NOISE FROM THE TOP OF THE VEHICLE. THE CONTACT OPENED THE SUNROOF COVER AND NOTICED THAT THE SUNROOF GLASS WAS SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THE SUNROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513612May 26, 2013
WHEELS, TIRES
DEFECTIVE PASSENGER SIDE FRONT TIRE. A BUBBLE HAS EMERGED WITH THE SIDEWALL COMING APART FROM THE TREADS. TIRES HAVE ONLY BEEN ON VEHICLE FOR 8 MONTHS. LESS THAN 8,000 MILES ON THEM. THE TIRES ARE NEXEN N7000. NEXEN IS CLAIMING A ROAD HAZARD AS A FAULT. WILL NOT REPLACE THE TIRE. I HAVE PICS OF THIS TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512970May 21, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND APPLYING THE BRAKE, THE VEHICLE ABNORMALLY ACCELERATED TO 80 MPH. THE CONTACT APPLIED THE BRAKES, ENGAGED THE EMERGENCY BRAKE AND SHIFTED INTO NEUTRAL. THE VEHICLE DID NOT STOP UNTIL THE CONTACT MANEUVERED THE VEHICLE OFF THE ROADWAY AND OVER A GRAVEL ROAD. THE BUMPERS AND THE ROTORS WERE DAMAGED FROM THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 24,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499750February 23, 2013
POWER TRAIN, STEERING, WHEELS
RIDE ROUGH, SWITCH GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459747May 26, 2012
STRUCTURE:BODY
ANYTIME I GO OVER 40MPH, THERE IS SOME KIND OF WHISTLE NOISE THAT IS COMING FROM RIGHT SIDE. WHEN I'M DRIVING, IT SEEMS LIKE ITS COMING FROM FRONT PASSENGER SIDE. WHEN FRONT PASSENGER IS SEATING THERE, THEY TELL ME THAT IT'S COMING FROM BACK SIDE. THIS ISSUE IS NOT CONTINUES; WHEN IT HAPPENS, IT'S THERE AND I HAVE TO RAISE RADIO VOLUME IN ORDER TO OVER COME THIS WHISTLE NOISE. WHEN I DROP MY CAR SPEED BELOW 40MPH, THIS NOISE GOES AWAY. I HAVE TAKEN TO DEALER, BUT THEY CANNOT DUPLICATE THIS ISSUE. I HAVE CALLED ACURA NUMBER, BUT REGIONAL MANAGER TELLS ME THAT HE CANNOT DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456176April 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 ACURA TL. WHILE DRIVING IN REVERSE AT APPROXIMATELY 1 MPH, THE CONTACT APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CAME TO A COMPLETE STOP AFTER THE CONTACT SHIFTED INTO NEUTRAL WITH THE BRAKE PEDAL ENGAGED. THE CONTACT WAS ABLE TO RESUME DRIVING. THE AUTHORIZED DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED FOR THE VEHICLE TO BE DIAGNOSED FOR UNINTENDED ACCELERATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500. UPDATED 05/21/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434420November 6, 2011
EQUIPMENT ADAPTIVE/MOBILITY
MY CLOTH FLOOR MATS THAT ARE STANDARD IN MY VEHICLE ARE NOT FUNCTIONING CORRECTLY AND THEY HAVE BECOME TORN WHERE THEY LOCK INTO THE FLOOR. NOW THE FLOOR MATS MOVE AROUND AND ARE VERY UNSAFE. THIS HAS HAPPENED TO NUMEROUS ACURA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424196September 7, 2011
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
UPON KEYLESS IGNITION, ENGINE CONTINUES TO RACE EVEN THOUGH GAS PEDAL IS NOT DEPRESSED. WHEN APPLYING BRAKES, ENGINE CONTINUES TO ACCELERATE, AND GAS PEDAL SEEMS TO STICK EVEN AFTER FOOT IS REMOVED FROM GAS PEDAL AND PLACED ON BRAKE PEDAL. THIS HAPPENS INTERMITTENTLY WITHOUT ANY WARNING, AND SPEED DOESN'T SEEM TO COME INTO PLAY. I AM AFRAID TO DRIVE THIS CAR WITH THIS CONDITION. IT HAS HAPPENED WHEN I HAVE OTHER PEOPLE IN THE CAR, AND NOW THEY REFUSE TO DRIVE WITH ME FOR FEAR THAT I AM NOT GOING TO BE ABLE TO STOP. IT HAPPENED 4 TIMES LAST THURSDAY EVENING 9/1/11 ON THE NJ TURNPIKE GOING NORTH AFTER THE TOLL AT 16W GOING WEST TO ROUTE 3, PAST THE MEADOWLANDS. TRAFFIC WAS HEAVY BECAUSE OF AN NFL GAME, AND WAS MOVING VERY SLOWLY (NO MORE THAN 20 MILES AN HOUR). WHEN GAS PEDAL WAS RELEASED TO REDUCE SPEED, THE ENGINE WAS STILL ACCELERATING, EVEN AFTER THE BRAKE WAS DEPRESSED. I DROVE DEFENSIVELY MAKING SURE THAT I STOOD WELL BEHIND THE CAR IN FRONT OF ME TO ALLOW ENOUGH OF DISTANCE BETWEEN IT AND ME TO STOP. I HAVE OWNED OTHER ACURA VEHICLES AND HAVE NEVER EXPERIENCED THIS PROBLEM. IT IS HAZARDOUS TO DRIVE THIS CAR - BOTH TO THE DRIVER AND OTHER CARS ON THE ROAD. I HAD IT TOWED TO THE DEALERSHIP WHERE IT WILL SOON BE CHECKED BY THE MANUFACTURER. I HAD RECORDED THIS SITUATION WHEN I BROUGHT THE CAR IN FOR SERVICE ON 6/20/11, AND THE MANUFACTURER COULD NOT FIND ANYTHING WRONG. IN RETROSPECT, IT SEEMS THAT SOMETIME WHEN I WAS GOING FROM ONE SPEED TO ANOTHER, THE TRANSITION TO THE HIGHER SPEED WAS NOT SMOOTH. NOTE, I NEVER USE CRUISE CONTROL, NOR THE MANUAL SHIFTING. UPDATED 11/17/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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