Acura RLX Complaints (2014)

85 consumer complaints on file.

#11216932May 30, 2019
STEERING
SIMILAR TO OTHER REPORTS. FIRST, WHILE DRIVING AT LOW SPEEDS UP A HILL OUT OF MY HOUSE, I STARTED TO HEAR A GRINDING NOISE FROM THE REAR SUSPENSION ON A REGULAR BASIS. I WAS TOLD BAD TIRES, I TOOK IT TO GET ALIGNED. I CHANGED TIRES AND HAD THE CAR ALIGNED. STILL HAD THE SOUND. I DONT HEAR IT AS MUCH, BUT DO STILL GET IT FROM TIME TO TIME. MOST RECENTLY, ALMOST A DOZEN TIMES I WOULD FEEL LIKE MY CAR WOULD ACCELERATE AND SLIDE IN THE BACK END AND QUICKLY CORRECT ITSELF. AT FIRST I THOUGHT I WAS ON A METAL GRATE AND SLIPPED. AFTER A FEW SECONDS IT CORRECTS ITSELF. IT HAPPENS WHEN I AM AT A SLOW SPEED AND MAKING A TURN AND ACCELERATING. IT HAPPENS BOTH WHEN MAKING A RIGHT OR A LEFT TURN. ITS QUICK AND VERY STARTLING. THE VEHICLE IS EQUIPPED WITH PAWS. LESS THAN 50K. LOOKS LIKE OTHER DRIVERS ARE HAVING A SIMILAR ISSUE..BOTH WITH NOISE AND THE SLIPPING. ACURA HAS PLACED SERVICE BULLETINS FOR THE ACTUATORS REGARDING THE NOISE BUT NOTHING REGARDING THE ISSUE WITH THE PAWS. I HAVE TAKEN IT TO THE ACURA DEALERSHIP, BUT BECAUSE THEY CAN NOT REPLICATE, THEY CAN NOT DIAGNOSE AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203292April 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
IT WAS THE SCARIEST THING EVER I WAS DRIVING ON THE HIGHWAY IN THE CAR WITH MY SON WHEN MY VEHICLE STARTED DECELERATING WHAT A VERY DANGEROUS THING TO HAPPEN . I PURCHASED THE CAR 94 DAYS FROM THE DATE OF THIS INCIDENT. I TOOK IT TO THE ACURA DEALER WHICH THEY SAID IT WASN'T COVERED UNDER WARRANTY. THE RECALL FOR FRONT COLLISION WARNING LIGHT THAT COMES ON WAS NOT DONE EVER ON THIS CAR . THE INFORMATION EMAILED TO ME FROM THE GENTLEMAN I SPOKE WITH ON THE PHONE DOES NOT SHOW THE WORK DONE I'M VERY ANGRY AND FEEL LIKE MY LIFE COULD'VE BEEN ENDED ALL BECAUSE OF A PROBLEM THAT SHOULD HAVE BEEN FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151088November 12, 2018
STEERING
PAWS REAR WHEEL STEERING STICKING CAUSING SUDDEN CORRECTION TO REAR WHEEL ALIGNMENT. AFTER TURNING LEFT OR RIGHT FROM A FULL STOP SUDDEN CORRECTION FEELS LIKE REAR OF CAR IS FALLING OUT, DRIVER MAY RESPOND WITH AN OVER CORRECTION PLACING EVERYONE IN DANGER. THIS HAS HAPPENED NUMEROUS TIMES OVER THE PAST MONTH, DEALER SEEMS CONCERNED BUT BRING MONEY. CONTACTED ACURA AMERICA, THEY DENY ANY KNOWLEDGE, WILL TAKE MY REPORT WITHOUT ANY FOLLOW UP. ACTUATORS FOR PAWS SYSTEM WERE REPLACED AT APPROXIMATELY 9000 MILES BECAUSE OF NOISE, DIDN'T HELP, ACURA SHOULD STEP UP. OTHER OWNERS HAVE REPORTED THIS PROBLEM TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145226November 4, 2018
UNKNOWN OR OTHER
SUN ROOF SHATTERED WHILE CAR WAS GOING 65 MPH AND STRAIGHT ON AN INTERSTATE HIGHWAY. THE WEATHER WAS CLEAR, TEMPERATURE AROUND 60 DEGREES, 11:00 AM. FORTUNATELY THE SUNROOF COVER WAS CLOSED. OVER THE NEXT TWO HOURS PIECES OF THE GLASS BROKE OFF, SCRATCHING AND GOUGING THE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129601September 14, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I PURCHASED THE CAR IN 2014 THE FIRST WEEK I DETECTED A NOISE ON THE REAR OF THE CAR, I WENT TO THE ACURA SERVICE CENTER AND THEY FOUND PROBLEM WITH THE ACTUATORS, THEY RECEIVED THE VISIT FROM AN USA SERVICE CENTER TECHNICIAN AND CONFIRMING A MALFUNCTION ACTUATOR THEY SAID THAT THEY WILL WORK ON A NEW DESIGN. APPARENTLY, THEY DID AND SINCE THEM THEY HAVE REPLACE THE ACTUATORS IN 4 OCCASIONS. LATELY WHEN I DO AN 'U' TURN THE CAR WHEELS CONTINUES FACING THE DIRECTION OF THE TURN FOR OVER 200 METERS, THEN THE CAR SLIPS ABRUPTLY FROM THE BACK TO TRY TO ALIGN THE WHEELS/CAR. THIS REPRESENT A SERIOUS SAFETY CONCERN SINCE YOU LOST CONTROL OF THE CAR AND CAN CREATE A COLLISION IF YOU ARE NOT ALERT AND PREPARE TO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110760July 11, 2018
STEERING, SUSPENSION
WHILE DRIVING MY VEHICLE STRAIT AT LOW SPEEDS, I STARTED TO HEAR MOANING OR RUBBING NOISES FROM THE REAR SUSPENSION ON A REGULAR BASIS. A FEW TIMES, I WOULD FEEL LIKE MY CAR WOULD SLIDE IN THE BACK END AND QUICKLY CORRECT ITSELF. ON A PARTICULAR TIME ON A LOCAL CITY STREET TRAVELING STRAIGHT AT ABOUT 30MPH, MY VEHICLE'S REAR STARTED TO DRIVE SIDEWAYS TAKING MY CAR TOWARDS A DITCH ALONG THE ROAD. AFTER 2-3 SECONDS, THE CAR CORRECTED ITSELF. THE VEHICLE IS EQUIPPED WITH A PRECISION-ALL WHEEL STEER SYSTEM (PAWS) NEW FOR THE 2014 YEAR MODEL RLX. AFTER INVESTIGATING THIS THROUGH THE INTERNET, I LEARNED THAT MANY OTHER DRIVERS WERE HEARING THE SAME NOISES AND FEELING THE SAME LOSS OF CONTROL OF THE VEHICLE. THERE IS ONE RECALL ON THIS VEHICLE THAT WAS AIMED AT SOME LOOSE REAR SUSPENSION BOLTS BELIEVED TO BE CAUSING SOME OF THE PROBLEMS. THE OTHER HAS BEEN ATTRIBUTED TO REAR TOE ACTUATORS IN THE PAWS SYSTEM. ACURA HAS PLACED SERVICE BULLETINS FOR THE ACTUATORS BUT IS NOT TAKING OWNERSHIP OF THE FLAWS OF THE PAWS SYSTEM AND DEFECTIVE PARTS. WE HAVE NO IDEA WHEN THE VEHICLE WILL REPEAT THE SAME UNSAFE ACTION AND FEEL THAT IT IS A MATTER OF TIME BEFORE WE OR SOMEONE ELSE GETS HURT FROM AN ACCIDENT. WE ARE TRYING TO ALSO ADDRESS THIS WITH ACURA AND ARE AWAITING A RESPONSE. THERE ARE NUMEROUS COMPLAINTS BY OTHER OWNERS ON THE INTERNET AND THEY MIGHT NOT BE AWARE TO FILE A COMPLAINT WITH NHTSA. THIS VEHICLE IS ONLY 4 YEARS OLD WITH 69,0000 MILES. PLEASE HELP WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104559June 28, 2018
STEERING
THE PWS IN THE REAR OF CAR, IS LOCKING AT TIMES WHEN MAKING RIGHT OR LEFT TURN.. THEY IT WILL ADJUST ITSELF ABRUPTLY WHILE DRIVING CAUSING NEAR DEATH SITUATIONS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071578February 7, 2018
ELECTRICAL SYSTEM
MY CAR HAS BEEN DAMAGED 3 TIMES BY RODENTS CHEWING ON WIRING IN THE ENGINE COMPARTMENT. THE CAR HAD TO BE TOWED TWICE. FORTUNATELY, THE BREAKDOWNS HAVE OCCURRED WHILE THE CAR WAS PARKED, AND NOT WHILE I WAS DRIVING. BUT, YOU ONLY NEED TO DO A SEARCH OF THE 'NET TO FIND REPORTS OF PEOPLE THAT HAVE HAD BREAKDOWNS WHILE DRIVING, AND EVEN FIRES IN THE ENGINE COMPARTMENT. THE ROOT CAUSE OF THIS PROBLEM IS THAT MANUFACTURING OF WIRING IS NOW USING "ECO-FRIENDLY" LUBRICANTS BASED ON SOY OR PEANUTS. THIS CREATES AN "ATTRACTIVE NUISANCE" FOR RODENTS TO CHEW ON THE WIRING, THINKING IT MAY CONCEAL FOOD. IF YOU LOOK CLOSELY AT THE PICTURE I ATTACHED, THE WIRING HAD BEEN WRAPPED WITH A GREY "ANTI-RODENT" TAPE (WHICH CONTAINS CAPSAICIN) THE SECOND TIME IT WAS REPAIRED. BUT, I DON'T THINK IT WAS COMPLETELY WRAPPED ALL THE WAY TO THE CONNECTOR, AND ONLY A SMALL PART WAS LEFT EXPOSED. THIS TAPE IS AN ACTUAL HONDA PART THAT CAN BE ORDERED BY THEIR SERVICE DEPT. SO, HONDA IS WELL AWARE OF THE PROBLEM. THREE MEN FILED A LAWSUIT AGAINST AMERICAN HONDA IN 2016. AFTER REPEATED ATTEMPTS BY HONDA TO DISMISS IT, THE PLAINTIFFS FILED A MOTION TO CERTIFY THE LAWSUIT AS A CLASS ACTION. WITHIN WEEKS, THE LAWSUIT WAS WITHDRAWN WITHOUT PREJUDICE BY THE PLAINTIFFS, PRESUMABLY BECAUSE HONDA SETTLED. THIS METHOD OF MANUFACTURE IS IMPOSING SIGNIFICANT COSTS ON CONSUMERS TO REMEDY THE RESULTING PROBLEM, INCLUDING HIGHER INSURANCE PREMIUMS. I'M ACTUALLY NOT FILING A CLAIM ON MY LATEST DAMAGE, BECAUSE MY INSURANCE COMPANY CAN CANCEL MY INSURANCE IF I HAVE MORE THAN ONE CLAIM IN A YEAR DUE TO ANIMAL DAMAGE. I AM NOT ASKING FOR A RECALL. BUT, SOME REGULATION IS NEEDED TO BAN AUTOMOBILE MANUFACTURERS FROM USING FOOD-DERIVED LUBRICANTS IN MANUFACTURING, FOR SAFETY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010061July 22, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913417October 12, 2016
VEHICLE SPEED CONTROL
2014 ACURA RLX. CONSUMER WRITES IN REGARDS TO WHILE DRIVING, THE VEHICLE SUDDENLY LURCHED TOWARDS THE RIGHT AS IF SOMEONE HAD PULLED THE STEERING WHEEL. *SMD THE CONSUMER STATED THE INCIDENT HAPPENED ON TWO SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795135November 20, 2015
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR REGULAR SERVICE AND THE TECHNICIAN DETERMINED THAT THE DRIVER SIDE OUTER AND INNER TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED FOR HIS SAFETY AND DID NOT DRIVE THE VEHICLE SINCE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/20/16*LJ; UPDATED 04/25/16*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780551October 7, 2015
VISIBILITY/WIPER
THE AUTO-DIMMING REAR-VIEW MIRROR INSIDE THE CAR DOES NOT PROPERLY DIM OR DOES NOT DIM AT ALL RESULTING IN HEADLIGHTS REFLECTING ON THE DRIVER AND CAUSING A CONSTANT DISTRACTION THAT'S POTENTIALLY A DRIVING HAZARD. THERE'S NO MANUAL OPTION TO FORCE IT TO DIM, AND THERE'S NO OPTION TO REPLACE THE AUTO-DIMMING MIRROR WITH A MANUAL ONE. THIS IS NOT AN ISOLATED OCCURRENCE AS IT HAPPENS EXTREMELY REGULARLY; ONLY RARELY DOES IT DIM EFFECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689883February 23, 2015
AIR BAGS, SEAT BELTS, EXTERIOR LIGHTING
I'VE OWNED THIS VEHICLE OR ACTUALLY IS LEASING IT AND I'VE HAD IT FOR ABOUT 20 MONTHS AND HAVE EXPERIENCED 3 RECALLS ON THIS VEHICLE AND THIS IS SUPPOSE TO BE ACURA'S FLAGSHIP VEHICLE AND I'M TOTALLY NOT PLEASED WITH THESE RECALLS THAT I FEEL ACURA PROBABLY KNEW ABOUT BEFORE RELEASING THE VEHICLE FOR SALE TO THE PUBLIC, IN THE LATEST RECALL WAS FOR MY HEADLIGHTS AND I WAS TOLD BY LETTER AND THEN BY PERSON VIA THE PHONE NOT TO DRIVE THE VEHICLE BECAUSE THE HEADLIGHTS COULD MALFUNCTION OR FALL OUT AND TO GET IT FIXED AT NO CHARGE AS SOON AS POSSIBLE BUT ACURA DEALERS DIDN'T HAVE THE PARTS ON HAND AND HAD TO BE ORDERED AND MY VEHICLE HAD TO STAY PUT IN MY GARAGE FOR ABOUT 4 WEEKS BEFORE SOMEONE FROM CERRITOS ACURA CALLED ME WITH AN SCHEDULE APPT., NOW I FELT THAT ACURA SHOULD'VE GIVEN ME AN RENTAL CAR TO DRIVE WHILE THEY WAITED ON THESE PARTS, I CONTACT ACURA CLIENT RELATIONS DEPT. AND WAS DIRECTED TO SPEAK TO AN LADY MANAGER BY THE NAME OF [XXX] (PHONE # 1-800-382-2238 EXT. [XXX]) AND THIS WAS THE WORST CUSTOMER EXPERIENCE THAT I EVER OCCURRED, HER PHONE ALWAYS WENT STRAIGHT TO HER VOICE MAIL AND WHEN SHE DID CONTACT ME BACK SHE CALLED ME ON MY HOME NUMBER/ CELL PHONE NUMBER INSTEAD OF THE NUMBER I PROVIDED HER WITH (JOB #) SHE OBVIOUSLY DIDN'T LISTEN TO MY MESSAGE AND JUST INSTEAD WAS MONITORING HER CALLS AND CALLED ME BACK ON THE NUMBER SHE HAD ON FILE, I CALLED HER AT LEAST 6 TIMES AND NEVER EVER SPOKE TO HER, ACURA BRAGGED ABOUT THIS CAR GETTING ALL OF THESE ACCOLADES FOR SAFETY AND WAS ACTUALLY ON THE LIST FOR BEST SAFETY VEHICLE IN 2014 AND TO HAVE 3 RECALLS IS AN INCONVENIENCE TO MYSELF AND HAVE GIVEN ME SERIOUS DOUBTS ABOUT PURCHASING FROM THEM EVER AGAIN, I WISH I COULD'VE GOTTEN SOME BETTER CUSTOMER SERVICE VIA THE CLIENT RELATIONS DEPT. AS FOR THE DEALER AND THE SERVICE AND CORRECTING THIS PROBLEM, I WAS VERY PLEASED AND THIS IS MY REASON FOR COMPLAINING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671155January 8, 2015
SERVICE BRAKES
AT LESS THAN 1000 MILES, THE CAR STARTED TO INTERMITTENTLY ALERT ME TO BRAKE WHEN THERE IS NOTHING IN FRONT OF THE CAR AND THERE IS A CAR IN THE BLINDSPOT WHEN NONE THERE. THESE ISSUES HAVE CONTINUED FOR THE TWO YEARS I HAVE OWNED THE CAR. THE DEALER HAS HAD THE CAR FOR WEEKS AT THE TIME AND CANNOT RECREATE THE PROBLEM. I HAD A COMPLAINT ABOUT THE STEERING WHEEL MAKING A LOUD SQUEAL BUT WAS TOLD BY DEALERSHIP THIS WAS NORMAL. AFTER SEVERAL COMPLAINTS, THEY REALIZE THE STEERING COLUMN NEEDS TO BE REPLACED. ONE OF THE COMPUTER SCREEN FREEZES AND DOESN'T SHOW DATA. KEYFOB OFTEN DOESN'T RECOGNIZE THE KEY AND I HAVE TO TAKE IT OUT TO OPEN THE CAR. THE CAR HAS HAD RECALLS ON NAVIGATION SYSTEM, HEADLIGHTS, SEATBELTS AND BOLTS YET HONDA USA CONTINUES NOT TO NOT SEE AN ISSUE WITH THE VEHICLE BEING A LEMON. I AM NEAR THE END OF THE WARRANTY AND CONCERNED WITH THE SAFETY OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637812September 21, 2014
ELECTRICAL SYSTEM
WHILE DRIVING SOUTH ON U.S. 1, A SIX LANE ROAD, I PLACED A TELEPHONE CALL USING THE BUTTONS ON THE STEERING WHEEL. SHORTLY AFTER THE CALL WAS CONNECTED, THE CAR'S WARNING ALARM SOUNDED AND AN "I" APPEARED IN THE INFORMATION DISPLAY. FRANTICALLY TRYING TO DETERMINE THE PROBLEM WHILE DRIVING IN HEAVY TRAFFIC, I USED THE CONTROL ON THE STEERING WHEEL TO SCROLL DOWN THE INFORMATION LIST AND FOUND A RED DISPLAY SAYING "12 VOLT BATTERY CHARGING SYSTEM PROBLEM". BECAUSE TRAFFIC WAS SO THICK, I DECIDED NOT TO TRY TO GET TO THE SIDE OF THE ROAD. WHEN I GOT TO A RED LIGHT, I TURNED THE ENGINE OFF AND RESTARTED IT. THE MESSAGE DID NOT REAPPEAR. BECAUSE THIS PROBLEM DID NOT REOCCUR FOR A MONTH, I ASSUMED THAT ACURA USED ITS LINK SYSTEM TO REMOTELY CORRECT THE SOFTWARE ERROR. THE ASSUMPTION WAS INCORRECT. OVER THE NEXT 5 MONTHS, THE SAME THING HAPPENED 3 MORE TIMES. ON SEPTEMBER 19 I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THERE WAS AN ACURA BULLETIN ON THIS SOFTWARE ISSUE DATED APRIL 16, 2014. IN MY OPINION, THIS SOFTWARE ISSUE THAT ISSUES A FALSE ALARM THAT THE ELECTRICAL SYSTEM HAS FAILED SHOULD HAVE BEEN THE SUBJECT OF A NOISY RECALL, OR AT LEAST A QUIET RECALL. MY CAR WAS AT THE DEALERSHIP ON 2 OCCASIONS BETWEEN MAY 15 AND SEPTEMBER 19, AND THE SOFTWARE ERROR WAS NOT CORRECTED. IF ACURA COULD SEND AN E-MAIL TO ALL OWNERS ON SEPTEMBER 16 ADVISING OF A SOFTWARE INCOMPATIBILITY FOR STATIONARY VEHICLES WITH THE IOS 8 FOR IPHONES, WHY COULDN'T ACURA SEND AN E-MAIL REGARDING AN ERROR IN ACURA SOFTWARE THAT AFFECTS MOVING VEHICLES? I RAISED THIS ISSUE WITH ACURA CLIENT RELATIONS AND WAS UNABLE TO ESCALATE THE ISSUE. MY REQUESTS FOR CONTACT INFORMATION FOR THE EXECUTIVE OFFICES OF AMERICAN HONDA AND AMERICAN HONDA'S CHIEF SAFETY OFFICER WERE DENIED. I DID NOT EVEN SUCCEED IN SPEAKING WITH A SUPERVISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626646August 20, 2014
STEERING
THE RLX HAS ALL WHEEL STEERING. THE REAR STEERING WHEEL ACTUATORS MAKE A GROANING SOUND, WHICH ACURA HAS NOT EVALUATED FOR POTENTIAL SAFETY CONCERNS. I AM CONCERNED THAT THE PART IS DEFECTIVE AND COULD LEAD TO LOSS OF CONTROL OF THE VEHICLE IF IT FAILS. ACURA KNOWS OF THE PROBLEM AND HAS NOT BEEN ABLE TO FIX IT DUE TO THE UNAVAILABILITY OF CORRECTED PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610879July 16, 2014
SUSPENSION
SINCE TAKING DELIVERY OF THE CAR, IT HAS MADE LOUD CLUNKING AND RATTLING NOISES AND VIBRATION FROM ALL FOUR WHEELS, PARTICULARLY NOTICEABLE WHILE DRIVING AT SLOWER SPEEDS (15-45 MPH). THE DEALER MADE AN ATTEMPT TO FIX THIS BY REPLACING THE DAMPERS ON ALL FOUR STRUTS AT THE DIRECTION OF ACURA. THIS DID NOT CORRECT THE PROBLEM. SINCE THEN, THE DEALER HAS BEEN AWAITING DIRECTION FROM ACURA AS TO HOW TO REPAIR THIS DEFECT. DURING AN ARBITRATION HEARING, ACURA INFORMED THE ARBITRATOR AND ME THAT ALL 2014 RLXS HAVE THIS DEFECT. THEY SAID REDESIGNED PARTS ARE BEING TESTED NOW. AS OF 7/15/14 NO FURTHER REPORT HAS BEEN RECEIVED REGARDING THE RESULTS OF THIS TESTING, AND NEITHER ACURA NOR THE DEALER HAS CONTACTED ME TO ADVISE WHAT CORRECTIVE ACTION(S) WILL BE TAKEN AND WHEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610902July 16, 2014
SUSPENSION
CAR HAS NUMEROUS RATTLES AND HAS HAD A RECALL FOR REAR SUSPENSION BOLTS. RATTLE PROBLEM HAS NOT BEEN SOLVED OVER 5 ATTEMPTS. BOTH FRONT STRUT ASSEMBLIES HAVE BEEN REPLACED AND STILL RATTLES. I HAVE READ THERE ARE ISSUES WITH BOLTS COMING LOOSE AND TIE RODS SHEARING FROM THE VEHICLE CAUSING THE WHEEL(S) TO COME OFF. HAVE TOLD THE MANUFACTURER ON NUMEROUS OCCASIONS BUT THEY INSIST THERE IS NO SAFETY ISSUE WITH VEHICLE. I DO NOT DRIVE CAR ON HIGHWAYS AS I AM AFRAID THAT ALL THIS RATTLING WILL LOOSEN THESE BOLTS AN ACCIDENT JUST WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608957July 8, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AS I WAS PULLING INTO A PARKING SPACE IN A SHOPPING PLAZA, THE VEHICLE SUDDENLY ACCELERATED CAUSING ME TO HIT A PARKED VEHICLE ABOUT 10 FT TO MY LEFT. UPDATED 3/17/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584264April 22, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND DECELERATING, THE VEHICLE VEERED TO THE LEFT. UPON COMING TO A COMPLETE STOP, THE PASSENGER REAR TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REAR CONTROL ARM BOLT FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT WOULD BE SENDING OUT AN ENGINEER TO EVALUATE THE WORK DONE UNDER NHTSA CAMPAIGN NUMBER 13V622000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,100....UPDATED 06/04/2014 *BF UPDATED 06/06/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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