Acura RDX Complaints (2020)

351 consumer complaints on file.

#11641581February 9, 2025
UNKNOWN OR OTHER
The rear glass has shattered twice in February. First time January 2022 and second time February 2025. The vehicle has been parked when this incidentoccurred. Both occasions has been un winter conditions temperatures. As one can imagine, a shattered rear window isn’t just a minor inconvenience. The rear windshield is crucial for protecting passengers from outside elements and potential hazards during a drive. The first incident was handled by my auto insurance and a rework by the dealer at my cost The second incident Acura covered 75% of the cost while I was held responsible for the remaining 25% No warning were present prior to incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640369February 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640133February 1, 2025
UNKNOWN OR OTHER
REAR WINDOW SHATTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639051January 28, 2025
SUSPENSION
Lower control arm rubs against subframe. Makes noise as going over bumps. Acura has a service bulletin, 20-025, from June 19, 2020 identifying issue. Issue told to tech in past but was identified. Now identified at 66,881 on car out of warranty but Acura will not cover. Rubbing seems like safety issue over time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639228January 28, 2025
UNKNOWN OR OTHER
Rear Windshield shattered just sitting in driveway. Did some research and found out Acura knows about this through TSB 22-014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639235January 28, 2025
VISIBILITY/WIPER
Rear windows broken by itself. No known cause while driving. I heard a bang but didnt realize at first what it was until I pulled over and looked at the car. I had it replaced at safelite. Waited 2 weeks. There is glass in my tailgate which is impossible to remove. Did not know others had this issue as well until recently saw it online. Honda needs to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638684January 27, 2025
UNKNOWN OR OTHER
The rear window has busted out on its own twice with glass everywhere. First time went through insurance second time I went through the dealer ship. I disappointed in Acura telling me there is nothing they can do to prevent this. It’s a defect in the car. It is dangerous and messy at my cost!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638668January 26, 2025
UNKNOWN OR OTHER
There is known issue where the rear glass will just randomly shatter. My car was parked and no one was near it. I came out to leave and I noticed the rear glass was shattered. This issue has been reported by thousands of other RDX owners. It’s absolutely insane that this isn’t recalled and covered by Acura. Additionally, it has been over a year and they still have not contacted me about the part to the fuel pump recall. They claim they don’t have the part in. It’s been over a year that I’ve been waiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638476January 25, 2025
UNKNOWN OR OTHER
This is the second time my back windshield has spontaneously crumbled! I’ve never had this to happen to any car I’ve ever owned. What is wrong with g with this vehicle. I’ve seen on you tube and til you that I am not the only owner this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638511January 25, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
Open the driver door to start the Vehicle and while closing the door the Back windshield shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638354January 24, 2025
STRUCTURE:BODY
This is the second time my rear windshield spontaneously blew out in cold weather after using the rear deicer. This is a known problem pursuant to Acura Service Bulletin 22-014. Instead of replacing the windshield with the. OEM, the component should be redesigned. and recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638434January 24, 2025
UNKNOWN OR OTHER
Back window shattered.. Acura refused to cover the repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638435January 24, 2025
UNKNOWN OR OTHER
Back window shattered.. Acura refused to cover the repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637352January 21, 2025
VISIBILITY
The contact owns a 2020 Acura RDX. The contact stated that after starting the vehicle, the vehicle started to warm up and the contact heard a loud pop coming from the rear glass. The contact stated that upon inspection, the contact became aware that the rear glass had shattered. No warning lights were illuminated. The contact called a glass repair company, and the glass was replaced. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637437January 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My rear window has exploded twice in less than a year. American Honda is aware of this problem and has issued a service bulletin, 22-014. American Honda is refusing to pay my out of pocket expenses totalling $1,100.00. There is a class action suit in CA against American Honda. In both situations my window exploded, parked, for no reason. This is also a safety issued with glass shattering with passengers in the back seat, or also while I am driving. The lawsuit said the defroster (rear) is defective. Please look at all the internet postings on this. To include facebook which has a group called "Acrua Shattered" First incident was 1/22/2024, and the last was on 12/27/2024. Please help us consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636603January 17, 2025
VISIBILITY/WIPER
Rear window randomly shattered. I was just sitting at a red light and it shattered. Nothing hit it or damaged it. I read online this is a reoccurring problem others have experienced with 2019 models and newer. This needs to be addressed. If I was going down the road this could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636063January 15, 2025
VISIBILITY/WIPER
The rear windshield glass shattered while the car was parked in an open area. There wasn't an impact incident of any type. Acura is aware of the issue on this model of RDX (there's a service bulletin) but is refusing to cover the repair out of warranty. I know hundreds of owners have already filed complaints but wanted to add our incident as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636069January 15, 2025
VISIBILITY
The contact owns a 2020 Acura RDX. The contact stated while driving 25 MPH, there was a popping sound coming from the rear of the vehicle and the contact became aware that the rear window glass had shattered. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall for the failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635303January 10, 2025
UNKNOWN OR OTHER
Issue associated with existing TSB 22-014. Rear windshield glass spontaneously shattered when opening driver door. No other damaged to the glass prior, the car power was off as car had been sitting during work hours. Car was brought to local dealership and issue discussed with service team. It was escalated to service director, Dave. With the existing manufacturer warranty being expired as the vehicle has surpassed 4 years or 50,000 miles (51,153 miles) and having knowledge of the existing service bulletin he offered to submit a good faith claim without guarantee as no current recall has been established to this VIN. I called Acura Honda corporate to also report a good faith claim and opened a case number which will be dispatched to a case manager for further investigation. Meanwhile, I have no car and no guarantee for replacement or repair. I didn’t feel it was safe to be driving a vehicle with loose shattered glass and open air during winter rainy season having a toddler. I am left without a vehicle and need to consider alternatives due to this hazardous inconvenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634969January 8, 2025
UNKNOWN OR OTHER
The rear windshield glass shattered without warning, due to a design flaw from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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