Acura RDX Complaints (2019)

441 consumer complaints on file.

#11717912February 13, 2026
UNKNOWN OR OTHER
The rear windshield spontaneously cracked. There was nothing wrong with the vehicle and no physical damage was done. The car was started with remote start and the rear windshield defroster turned out. After approaching the vehicle and opening the trunk, pieces of the window began to fall as it was shattered. Small vibrations made the window continue to crumble until nothing was left in the back. This has been reported to Acura who will not cover the issue even though there is a service Bulletin 22-014 stating there is a defect. Acura has stated the vehicle is not covered even though the issue is for all VINs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717718February 13, 2026
UNKNOWN OR OTHER
I discovered the rear lift gate glass of my vehicle to be shattered while parked inside of my garage. There was no known external contact that impacted the glass. There is glass remaining inside of the door itself after the glass was replaced by Acura. This is an issue that is widespread on this model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717399February 11, 2026
STRUCTURE:BODY
Component or System Failed: Rear liftgate glass (rear window) shattered unexpectedly. The glass is available for inspection upon request. Description of Incident: Vehicle is a 2019 Acura RDX located in Massachusetts. I started the car from my remote. While the vehicle was parked, I closed the driver-side door and the rear liftgate glass immediately shattered without impact. There were no prior cracks, chips, or visible damage to the glass. The shattering appeared spontaneous and was not caused by an object strike. Safety Risk: The sudden shattering of the rear glass created a safety hazard due to flying glass fragments inside and around the vehicle. If this had occurred while driving, it could have caused driver distraction, loss of visibility, or potential injury to occupants or nearby individuals. The failure appears to be spontaneous and without warning, which raises safety concerns. Problem Reproduced or Confirmed: UNKNOWN. The vehicle has not yet been inspected by a dealer at the time of this report. However, similar incidents involving 2019 Acura RDX rear glass shattering have been widely reported by other owners. Inspections Conducted: The vehicle has not yet been inspected by the manufacturer. Insurance will be inspecting the damage as part of a comprehensive glass claim. No police report was filed as there was no collision or vandalism suspected. Warning Lamps or Prior Symptoms: No warning lamps, messages, or symptoms appeared prior to the failure. There were no visible cracks or damage before the glass shattered. Additional Notes: The failure occurred immediately after closing the driver-side door. No rear defroster warning or malfunction was observed prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717149February 10, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
My rear windshield shattered during the winter. There was no signs of any damage beforehand. There was broken glass everywhere and I could’ve seriously cut myself or anyone back there could’ve been hurt by the pieces of broken glass. I had to file a police report for my insurance. Many car dealerships are refusing to fix! There’s too many reports of this happening!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716467February 7, 2026
VISIBILITY/WIPER
When I closed my driver's door, the rear window shattered. Glass came into the vehicle when this happened. I had it repaired the next day by Safelite. I made an insurance claim but still had to pay $500 deductible. There was no warning that such a break could happen. There was no prior damage to the window or tailgate at all. I see online there are other instances of this reported, but unsure why Acura hasn't done a recall or otherwise notified the owners of this danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716324February 6, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the contact exited the vehicle, and the rear glass shattered without impact. The contact stated that a Police Report was filed. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715511February 4, 2026
VISIBILITY/WIPER
I had parked my vehicle in front of my house on Friday, January 30, 2026 at 1:30a.m. I had turned on my vehicle's engine via Acuralink app at 5:20p.m. on that same day. so that it can be warmed up to go to work. At 5:30p.m. I went to my vehicle and saw the rear windshield had been broken. I initially thought someone had broken into the vehicle so I immediately called my near by police station to which they told me to call 9-1-1. I called 9-1-1 and reported a police report with the officers who came to my house. I then contacted my landlord and super since the vehicle was parked in a location where it was visible to my building cameras but no one was near my vehicle during the time the rear windshield had broken. I proceeded to do my research online and discovered that this is a constant occurrence with Acura RDX models from years 2012-Current. The issue is with the defroster when the vehicle engine starts. I took my vehicle to Paragon Acura where they proceeded to take pictures of the vehicle and the damage and replaced the vehicle with an aftermarket windshield, stating the issue is with the windshield which is incorrect, the issue is with the defroster. They assured me this will not happen again due to them using aftermarket glass and this is a one time goodwill repair. Glass is still in my trunk door as I was unable to leave the vehicle for cleaning. I explained to Acura this can not happen due to having 3 young children who place their school bags in the trunk of the car, it could have shattered while they were putting their bags in the trunk as they do daily. There was absolutely no warnings or trigger before the glass had broken or given any signs of breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715246February 3, 2026
VISIBILITY/WIPER
The rear windshield was shattered on its own. It is available to inspect. It caused glass to be scattered around & unsafe to drive. I could not see through the window. It has not yet been inspected. No warning lamps or messages. It just shattered just sitting outside my work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715132February 2, 2026
UNKNOWN OR OTHER
Rear windshield shattered with no sign of impact. This is a known problem with this model. Luckily the window had tint so it is holding the glass together from falling into the vehicle. Vehicle was parked and unoccupied at time of this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714871February 1, 2026
VISIBILITY/WIPER
The lift gate hatch window suddenly imploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714150January 29, 2026
UNKNOWN OR OTHER
Was driving vehicle to work in normal weather conditions with all windows closed. Rear windshield glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713801January 27, 2026
UNKNOWN OR OTHER
2nd time rear window shattered for no reason 1/27/26 1st time 11/7/2023 Fortunately no one is car when happened PARKED CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713541January 27, 2026
VISIBILITY/WIPER
Car was parked in my garage. Rear window shattered after I entered the car and shut the car door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713685January 27, 2026
UNKNOWN OR OTHER
Rear windshield of 2019 Acura RDX shattered while driving approximately 35 mph and the rear defroster was on. Nothing hit my car. It was extremely loud and startling. Luckily, I was on a surface street driving fairly slowly and nobody was next to me when I quickly exited the lane. Lucky no one was hurt. Despite there being a service bulletin, Acura refused to assist in the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713470January 26, 2026
UNKNOWN OR OTHER
Rear window shattered in the morning when closing front passenger door. Car was parked in driveway. Was not running. Had been parked since previous afternoon in the same spot. Very large hole in center of rear window, all surrounding glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712422January 21, 2026
VISIBILITY:WINDSHIELD
The contact owns a 2019 Acura RDX. The contact stated after starting the vehicle, there was loud sound coming from the rear of the vehicle. After inspecting the rear of the vehicle, the contact became aware that the rear windshield glass had shattered. The vehicle was not diagnosed by a dealer or an independent mechanic. The windshield was replaced, and the vehicle was replaced. The contact was relating the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712488January 21, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that after closing the hatchback of the vehicle, the contact's wife noticed that the rear window glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure, and a case was opened. The contact was informed that there was no warranty on the vehicle. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711992January 19, 2026
VISIBILITY/WIPER
I used my automatic start to warm up my vehicle (it was on for about 5 minutes). When I went to open up by rear door (using my remote button), the back window completely shattered. I was walking up to my car when I heard the crackling of the glass. There was no warning about it. I will be calling the dealership about it tomorrow. Picture #1 was what the window looked like when I close the back. Picture #2 was the aftermath when I opened and closed the driver's door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711489January 16, 2026
UNKNOWN OR OTHER
My rear window suddenly and completely shattered without any contact to the window. This was a safety issue do the breaking of glass and not being able to drive safely after it broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711182January 15, 2026
VISIBILITY/WIPER
The rear windshield of a 2019 Acura RDX spontaneously shattered while the vehicle was sitting in our driveway. Vehicle was turned off, nothing fell or contacted the car, no passengers in the vehicle. This is the 2nd time this happened, last incident occurred ~2 years ago. Acura denied any record of this being an ongoing issue then, and has the same stance on the issue now, despite it being a widely known issue according to internet searches. We took pictures of the break, vehicle is available for inspection but we will be replacing the rear windshield immediately via insurance/safelite as we need the vehicle to be operational. Fortunately, we were not in the vehicle driving at the time of break, as reports indicate loud sound upon breakage that can startle driver. We also cannot operate the vehicle until rear windshield is replaced due to sound concerns for infant and temperature control issues with the rear exposed to outside air. Vehicle and rear hatch was inspected by safelite personnel upon replacing the first broken windshield. No other symptoms present before the glass broke. We have pictures of the broken windshield, showing the car sitting in the driveway. Same exact thing happened in the first incident (car was sitting in driveway, not being used).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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