Acura RDX Complaints (2019)

441 consumer complaints on file.

#11231173July 11, 2019
UNKNOWN OR OTHER
THE APPLE CARPLAY INTERFACE IS SERIOUSLY FLAWED. WHEN IPHONE IS CONNECTED TO RDX THE MAJOR PROBLEM IS WHILE PLAYING TUNES OR USING ANY OF THE APPS THE SCREEN FREEZES AND/OR THE SOUND DROPS OUT. IT BECOMES A SAFETY ISSUE WHEN HANDS FREE NO LONGER APPLIES AND HUMAN INTERVENTION IS REQUIRED, INCLUDING UNPLUGGING IPHONE AND REPLUGGING IPHONE TO RDX, USING TOUCHPAD TO TRY TO UNFREEZE THE INFOTAINMENT DISPLAY. THIS SOUND OR APP DROPOUT ISSUES OCCUR WHILE BOTH STATIONARY AND IN MOTION, DRIVING MOSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230013July 8, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES IN CPU AND TOLD US TO BRING IT BACK IF HAPPENS AGAIN. OPENED A TICKET ON ACURA'S WEB SITE - NO REPLY FOR NEARLY A WEEK NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229404July 4, 2019
POWER TRAIN
WHILE TRAVELING CROSS COUNTRY ON THE SECOND DAY OF TRAVEL I ATTEMPTED TO ACCELERATE TO PASS A CAR AT APPX 75 MPH AND MY CAR SUDDENLY AND RAPIDLY STARTED TO DECELERATE. I NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON AND I COULD ONLY REACH SPEEDS OF APPX 40MPH. ONCE I MADE IT TO THE SHOULDER I TURNED THE VEHICLE OFF AND WAITED APPRX 1 MINUTE BEFORE RESTARTING. AFTER RESTARTING, I PRECEDED TO COMPLETE THE TRIP WITHOUT FURTHER INCIDENT. I HAVE NOT EXPERIENCED THIS CONDITION SINCE THE REPORTED INCIDENT. I CONTACTED MY DEALER AND NOTIFIED THEM OF THE EVENT AND THEY SAID THEY ARE NOT AWARE OF THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223149June 28, 2019
SERVICE BRAKES
THE BRAKES SQUEAK LOUDLY ALL THE TIME WHEN I COME TO A STOP OR APPLY PRESSURE. I HAVE BEEN TO THE DEALERSHIP 3 TIMES AND HAD THEM REPLACED ALSO CALLED ACURA CORPORATE. ITS A KNOWN PROBLEM THAT THEY ARE LOOKING INTO BUT I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.I FEEL LIKE MY LIFE IS IN DANGER EVERYDAY DRIVING THIS CAR. PURCHASED AT ACURA OF SEATTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228306June 28, 2019
AIR BAGS
PASSENGER SIDE FRONT AIRBAGS TURNS OFF RANDOMLY WHILE SEAT IS OCCUPIED BY SOMEONE OVER 100 LBS. THIS HAS HAPPENED WHEN STARTING THE CAR OR AFTER TRAVELING. IT HAS OCCURRED ON ANY TYPE OF ROAD AND WHILE THE PASSENGER IS SITTING SQUARELY IN THE SEAT AND THE SEAT BELT IS FASTENED. THE CAR HAS BEEN IN THE SHOP FOR REPAIRS 3 TIMES AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM AND RETURNED CAR WITH NOTHING DONE. ON THE THIRD VISIT THE SERVICE MANAGER TOLD ME THAT IT WAS A DUEL SENSOR AND READ LOW THAN ACTUAL WEIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222974June 27, 2019
POWER TRAIN
I KNOW BY NOW THE PUBLIC MAY REALIZE ALL THE ISSUES SURROUNDING THE 2019 RDX MODEL. I PURCHASED ONE THREE MONTHS AGO. WHILE THERE ARE A HOST OF IMPORTANT ISSUES/PROBLEMS I HAVE SEEN WITH THE VEHICLE, ALL 'APPEAR' TO BE SOFTWARE RELATED, I WOULD LIKE TO EXPRESS MY CONCERN WITH ONE SPECIFIC ISSUE. THE THROTTLE IS DELAYED WHEN ACCELERATING FROM A STANDSTILL UP TO 10 MPH, BUT CAN ALSO HAPPEN AT HIGHER SPEEDS. THIS APPEARS TO BE DEPENDENT ON THE RPM. THIS OCCURS IN COMFORT AND SPORT MODES. THE DELAY IS ONE TO TWO SECONDS. THIS DELAY IS CRITICAL WHEN SAY, TAKING A TURN CROSSING TRAFFIC. YES, THERE ARE MANY CUSTOMERS WITH THE SAME PROBLEM. I SEE THIS AS A SAFETY ISSUE, JUST AS BAD AS, FOR EXAMPLE, BRAKES NOT ACTUALLY BEING APPLIED FOR 1 OR TWO SECONDS AFTER BEING PHYSICALLY APPLIED, OR MAYBE THE CLUTCH BEING DELAYED IN A MANUAL TRANSMISSION BY TWO SECONDS. THIS WOULD NEVER BE ACCEPTABLE IN THE MARKETPLACE, BUT YET SOMEHOW AN AUTOMATIC TRANSMISSION IS OK TO BE DELAYED. WE RDX OWNERS HAVE RECEIVED A SOFTWARE UPDATE IN FEBRUARY. I FEEL THIS IS UNACCEPTABLE. IT APPEARS THE VEHICLE WAS NOT READY FOR PRODUCTION 2 YEARS AGO, AND HAS YET TO SEE CRITICAL PROBLEMS FIXED. I HAVE BEEN TO THE DEALER WHERE THEY DID A CLUTCH PROCEDURE AND PASSED ON RESULTS TO ACURA. THIS PROCEDURE DID NOT FIX THE ISSUE, AND I HAVE PASSED THIS INFO ONTO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219423June 12, 2019
ENGINE
I WAS DRIVING ON A MAJOR HIGHWAY ACCELERATING TO ENTER A TOLL LANE. THE ENGINE LIGHT STARTED FLASHING AND I LOST ACCELERATION ABILITY IMMEDIATELY. I HAD TO CROSS 6 LANES TO GET TO SHOULDER ACROSS A MAJOR HIGHWAY.. I HAD ALREADY BEEN DRIVING FOR 1.5 HOURS WITH NO ISSUES. THE DEALERSHIP SAYS THERE IS NO RECORD OF THE ISSUE IN THE CAR LOGS AND THEREFORE NOTHING THEY CAN DO. THIS WAS A VERY DANGEROUS SITUATION AND I WAS LUCKY THAT FELLOW DRIVERS ALLOWED MY LIMPING VEHICLE ACCESS TO THE SHOULDER BEFORE THE CAR COMPLETELY STOPPED. SHUTTING OFF AND TURNING BACK ON THE CAR RESET THE ISSUE AND I WAS ABLE TO DRIVE NORMALLY. ENGINE IDLE STOP NO LONGER WORKED AFTER THIS HAPPENED. I HAD PASSED THROUGH A MAJOR RAINSTORM PRIOR TO THIS ISSUE - NOT SURE IF THAT WAS RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217497June 3, 2019
ENGINE
AFTER LEAVING WORK ON MAY 16, 2019, I ACCELERATED FROM A STOP LIGHT ONTO HIGHWAY 1 IN SAN LUIS OBISPO. IMMEDIATELY, THE CAR STALLED, LOST ALL POWER, AND A WARNING LIGHT ILLUMINATED STATING "AWD MALFUNCTION, AWD NOT AVAILABLE." I PULLED OFF THE ROAD, TURNED THE CAR OFF. I RE STARTED A COUPLE MINUTES LATER, AND MADE IT HOME. HOWEVER, THE CAR APPEARED TO BE OPERATING ON ABOUT 50% POWER, AS IT STRUGGLED TO MAINTAIN HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217384June 2, 2019
ENGINE
WHILE DRIVING ON A 2 LANE HIGHWAY ON MAY 25, 2019, I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE BY FLOORING THE GAS TO OVERTAKE THEM, AND CROSSING THE HASHED HIGHWAY LINE. I WAS DRIVING IN AN AREA WHERE THE ROAD UNDULATED, SO PASSING WAS ONLY LEGAL IN STRETCHES WHERE THE ROAD WAS FLAT WITH DISTANT VISIBILITY. AS I MOVED OVER AND FLOORED IT TO PASS, THE CAR HESITATED AND LOST PROPULSION, AND THE ENGINE LIGHT BEGAN FLASHING. I WAS FORCED TO TRANSITION FROM AN AGGRESSIVE, BUT LEGAL, PASSING MANEUVER, TO SWINGING BACK INTO POSITION BEHIND THE VEHICLE I WAS ATTEMPTING PASS, AND IN FRONT OF ANOTHER VEHICLE TAILING ME, BUT NOW I WAS LOSING SPEED. THE CAR BEHIND ME WAS FORCED TO BRAKE HARD, AND MY MECHANICAL FAILURE PUT THEM AND ME AT RISK. AS I SLOWED DUE TO LOST POWER WHILE IN LIMP MODE, I MOVED TO THE SHOULDER, SHUT OFF MY CAR, AND WAITED A FEW MINUTES. I RESTARTED AND EXPERIENCED NO CONTINUING ISSUE. THIS ISSUE IS SO FAR ISOLATED IN MY EXPERIENCE, HOWEVER I HAVE RESEARCHED IT ON THE FOLLOWING SITE AND SEE MULTIPLE REPORTS OF THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/LIMP-MODE-2019-SPEC-971802/PAGE3/.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210032May 26, 2019
ENGINE, UNKNOWN OR OTHER
MY ACURA HAS "STALLED" TWICE NOW WHILE PASSING (ONCE AT ABOUT 4800 MILES AND THE OTHER AT ABOUT 5600 MILES ON ODO). BOTH TIMES THE CAR WAS IN CRUISE CONTROL AND LANE KEEP ASSIST AND TRAVELING ON A HIGHWAY AT ABOUT 60MPH. BOTH TIMES I WAS OVERTAKING A LARGE VEHICLE THAT WAS TO THE RIGHT OF ME. BOTH TIMES, I PUT THE PEDAL TO THE FLOOR, THE CAR ACCELERATED FOR ONLY A SPLIT SECOND, THEN LOST ALL POWER, THE ENGINE LIGHT STARTED BLINKING AND WENT INTO LIMP MODE. I HAD TO CUT ACROSS SEVERAL LANES OF TRAFFIC WITH NO ENGINE POWER TO GET THE SHOULDER. (VERY DANGEROUS.) BOTH TIMES, WHEN I SHUTDOWN AND IMMEDIATELY RESTARTED THE CAR, IT THEN RAN NORMALLY. HOWEVER, BOTH TIMES AFTER THIS HAPPENED, THE CAR'S IDLE START/STOP FUNCTION STOPPED WORKING (THE ENGINE NEVER SHUT OFF AT STOPS). SO FAR, I HAVE NOT BEEN ABLE TO PURPOSELY RECREATE THE PROBLEM WHEN I TRY TO DO SO IN SAFE DRIVING CONDITIONS. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, THEY DIDN'T FIND ANY CODE OR ANYTHING WRONG WITH IT. HOWEVER, WHATEVER THEY DID CAUSED THE IDLE START/STOP FUNCTION TO START WORKING AGAIN. THIS TIME IT HAS BEEN 6 DAYS AND THE IDLE START/STOP FUNCTION HASN'T ACTIVATED ONCE (I HAVE NOT RETURNED TO DEALER YET). ACURA CLIENT RELATIONS CLAIMS THEY WILL HAVE A FIELD TECHNICIAN TEST MY CAR, BUT I MAY HAVE TO WAIT WEEKS OR MONTHS FOR THAT TO HAPPEN. OTHER OWNERS ARE REPORTING NEAR IDENTICAL PROBLEMS ON HTTPS://WWW.CARCOMPLAINTS.COM/ACURA/RDX/2019/ENGINE/ENGINE.SHTML THIS IS GOING TO RESULT IN A CAR CRASH AT SOME POINT FOR SOME DRIVER, SO URGENT ATTENTION IS NEEDED TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206343May 8, 2019
AIR BAGS
SINCE I PURCHASED THE VEHICLE, THE PASSENGER AIRBAG LIGHT DOES NOT ALWAYS GO OUT EVEN WITH MY WIFE WHO WEIGHS 105 LBS IS PROPERLY SEATED WITH SEAT BELT ON.VEHICLE IS PARKED. IN ORDER TO CLEAR THIS, I NEED TO TURN OFF VEHICLE AND RE-START. THIS HAPPENS ON OCCASION BUT IS NOT EVERY TIME. DEALER HAS CHECKED SEVERAL TIMES AND SAID THEY CALIBRATED THE SEAT WEIGHT TO 65 LBS. MY VEHICLE HAS BEEN IN SERVICE AT LEAST 4 TIMES FOR THIS ISSUE AND OTHERS THAT ARE INTERMITTENT. I HAVE SEVERAL PHOTOS AND VIDEOS OF THIS ISSUE AND HAVE CURRENTLY FILED LEMON LAW FOR THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205970May 7, 2019
AIR BAGS
I JUST PURCHASED THE VEHICLE A WEEK AGO (4/30/2019) AND THE PASSENGER AIR BAG OFF LIGHT IS MALFUNCTIONING. THE DEALER TELLS ME THE LIGHT IS SUPPOSED TO BE ON WHEN NO ONE IS SITTING ON THE SEAT AND THAT THE PASSENGER MUST BE ABOVE 65 POUNDS FOR THE LIGHT TO BE TURNED OFF, BUT MY MOTHER, WHO WEIGHS 95 POUNDS, SAT IN IT LAST WEEKEND AND THE LIGHT REMAINED. I HAVE A PHOTO AND VIDEO. SEEMS LIKE MORE PEOPLE ARE HAVING THE SAME PROBLEM, AS READ IN ACURAZINE.COM. THIS HAPPENS SPORADICALLY. THE LIGHT ISN'T ON WHEN I START THE CAR WITH MOM SITTING ON IT, THEN IT COMES ON EVEN WHEN SHE'S APPLYING HER WEIGHT (95 POUNDS) ON THE SEAT. THE CAR IS IN THE DEALERSHIP BUT BASED ON WHAT I'VE READ ONLINE IT DOESN'T SEEM LIKE IT GETS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205831May 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VISIBILITY/WIPER
SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS. SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204315April 29, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203513April 24, 2019
UNKNOWN OR OTHER
AFTER APPLE'S IOS UPDATE FOR IPHONE, APPLE CARPLAY HAS BECOME UNSTABLE AND CRASHES FOR NO APPARENT REASON RESULTING IN ACTIVE NAVIGATION SERVICES WHILE DRIVING, BECOMING UNUSABLE WITHOUT WARNING. RESTARTING THE ACURA TECHNOLOGY AND/OR THE IPHONE RESULTS IN CONTINUED SPORADIC BUT UNUSEABLE OPERATION. THIS CAN RESULT IN SEVERE DRIVER DISTRACTION AND LEAD TO COLLISIONS RESULTING IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS. ACURA HAS INDICATED TO ME THAT THEY HAVE RECEIVED A NUMBER OF COMPLAINTS OF THIS NATURE AND IS LOOKING INTO IT. CALLS TO APPLE SUPPORT HAVE RESULTED IN AN ATTITUDE OF INDIFFERENCE AND ATTEMPTS TO ATTRIBUTE THE ISSUE TO ACURA & GOOGLE. APPLE'S CURRENT RESPONSE IS TO SEND AN EMAIL TO [email protected]. THE RESPONSE I AM SEEKING IS TO REQUIRE APPLE/ACURA TO INFORM ACURA CUSTOMERS THAT CARPLAY IS CURRENTLY EXPERIENCES ISSUE AND MAY UNEXPECTEDLY CEASE OPERATION WHILE IN USE AND ADVISE CUSTOMERS TO REFRAIN FROM USING IT UNTIL THE ISSUE IS REMEDIED IN ORDER TO AVOID DRIVER DISTRACTION RESULTING IN POSSIBLE COLLISIONS. ADDITIONALLY I WOULD LIKE TO SEE APPLE & ACURA SETUP SPECIAL EMAIL ADDRESSES FOR OWNERS TO REPORT CARPLAY AND TECHNOLOGY ANOMALIES, WITH A TRACKING SYSTEM IN PLACE TO RESEARCH, ADDRESS THE ISSUES, AND EXPEDITE THE RESOLUTION OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202983April 22, 2019
POWER TRAIN
VEHICLE LOSES ALMOST ALL ENGINE POWER UNDER HARD ACCELERATION. THIS FAULT REQUIRES YOU TO STOP THE VEHICLE AND RESTART TO CONTINUE. ENGINE LIGHT FLASHES YELLOW. THE FIRST TIME THIS OCCURRED WAS AT HIGHWAY SPEED IN A PASSING SITUATION. THE SECOND TIME WAS DURING A FREEWAY MERGE. BOTH INSTANCES COULD HAVE ENDED BADLY AS THE FREEWAYS WERE BUSY AND OTHER VEHICLES AROUND ME WERE TRAVELING AT SPEED. THE FIRST INCIDENT WAS REPORTED TO THE DEALERSHIP AND TO ACURA CORPORATE. NOTHING WAS NOTED AS FAULTY OR CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202728April 21, 2019
ENGINE
A COUPLE OF DAYS AGO, ONAPRIL 19TH, MY WIFE AND I WERE DRIVING THROUGHCOLUMBUS, GA. IT WAS AROUND 7:00 AM AND RAINING. WE HAD BEEN DRIVING ABOUT 1 1/2 HOURS ANDWE WERE ONLY GOING AROUND30 MPH WHEN I ACCELERATED TO PASS A DUMP TRUCK. THE 2019 RDX (6000 MILES) STARTED ACCELERATING AND THEN LOST ALL POWER. I WAS ABLE TO LIMP OVER TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY THE DUMP TRUCK BUT IT A WAS VERY SCARY COUPLE OF MINUTES. ITURNED THE RDX OFF FOR A MINUTE, RESTATED AND THEN CONTINUED OUR TRIP. I TOOK THE RDX TO THE ACURA DEALER IN MACON THE FOLLOWING DAY AND EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON NO CODES WERE STORED. THE SERVICE DEPARTMENT DID A HARD RESET OF THE SYSTEM HOPING TO FIX THE PROBLEM. THEY SEEM TO THINK THAT ACURA IS COMING OUT WITH A SOFTWARE FIX SOON BUT THAT ALWAYS SEEMS TO BE THE STANDARD ANSWER. I'M NOW AFRAID TO LET MY WIFE DRIVE THE RDX. ACURA NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202571April 19, 2019
VEHICLE SPEED CONTROL
UNCONTROLLED ACCELERATION IN THE TWO EPISODES THAT I DESCRIBED TO THE DEALER WHEN I BROUGHT THE CAR IN FOR SERVICE, I WAS UNAWARE OF THE ACC FEATURE. I HAD NOT YET, AND HAVE STILL NOT, USED ANY CRUISE CONTROL OR ACC. #1. I WAS IN A PARKING LOT OF A COSTCO. I HAD JUST STARTED THE CAR, BACKED OUT OF A SPOT, AND PROCEEDED TO THE END OF THE ROW, WHERE I WOULD NOW TURN LEFT ONTO THE MAIN 2 LANE (1 IN EACH DIRECTION) FEEDER INTO THE PARKING LOT, FROM THE PUBLIC STREET. THERE WAS SOME TRAFFIC COMING FROM THE LEFT AND SOME COMING FROM THE RIGHT, BUT THERE WAS ROOM TO MERGE AND TURN LEFT ONTO THIS FEEDER, TO EXIT THE LOT. AS I BEGAN TO TURN THE WHEEL AND SLOWLY PRESS ON THE GAS PEDAL, THE CAR BEGAN TO ACCELERATE ' AT A MUCH FASTER RATE THAT WAS SAFE IN THE PARKING LOT, AS THERE WERE OTHER ROWS STILL FEEDING INTO THIS EXIT DRIVE. I SLAMMED ON THE BRAKES, AND THE CAR STOPPED. #2. I HAD BEEN DRIVING ON THE FREEWAY FOR AT LEAST 20 MINUTES AND THEN EXITED THE FREEWAY TO GO HOME. AS I NEARED THE LEFT TURN TO ENTER OUR STREET, I STOPPED TO LET ONCOMING TRAFFIC CLEAR, AND THEN I RELEASED THE FOOT BRAKE AND BEGAN TO TURN AND SLOWLY PRESS ON THE GAS PEDAL. AGAIN, THE CAR BEGAN TO ACCELERATE AT A FASTER RATE THAN WAS SAFE ONTO OUR NARROW STREET AND UP A SMALL HILL WITH LIMITED VISIBILITY. AGAIN, I SLAMMED ON THE BRAKES, AND THE CAR STOPPED ' THANKFULLY OUT OF THE ONCOMING TRAFFIC THAT I HAD JUST CROSSED. IN BOTH SCENARIOS, I HAD NOT BEEN USING ANY CRUISE CONTROL OR ACC. IT APPEARS, BUT IS NOT CERTAIN, THAT SOMEHOW THE ACC WAS ACTIVE, AND WHEN I STOPPED TO TURN LEFT, AND THEN ACCELERATED, THE ACC REENGAGED AND ACCELERATED FAR MORE THAN WAS SAFE. I WOULD ALSO POINT OUT THAT 1. IN BOTH CASES, I WAS TURNING LEFT WHEN THE ACCELERATION OCCURRED, AND 2. IN THE EPISODE AT THE COSTCO, I HAD ONLY JUST STARTED MY CAR, BACKED IT OUT OF A SPACE, AND THEN PROCEEDED TO A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197113April 18, 2019
ENGINE
I AM SUBMITTING THIS TICKET TO DOCUMENT A HAZARDOUS SCENARIO THAT I HAVE EXPERIENCED TWO TIMES SINCE PURCHASING MY BRAND NEW 2019 ACURA RDX. INCIDENTS OCCURRED WHILE DRIVING IN OHIO AND PENNSYLVANIA ON COOL DAYS (AMBIENT TEMPERATURES BETWEEN 30 AND 50 DEG FAHRENHEIT), WITH AND WITHOUT RAINFALL. THE FOLLOWING CONDITIONS WERE TRUE FOR BOTH OCCURRENCES. WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH ADAPTIVE CRUISE CONTROL [WITH LOW SPEED FOLLOW] AND LANE-KEEPING SYSTEMS ENABLED, I DECIDE TO OVERTAKE A SLOWER VEHICLE AHEAD OF ME. I DEPRESS THE ACCELERATOR PEDAL WITHOUT DISABLING THE CRUISE CONTROL FUNCTIONS AND CHANGE LANES TO THE FASTER LANE. JUST AS I EXECUTE THIS MANEUVER, THE ENGINE SIMULTANEOUSLY GOES INTO LIMP MODE -- THE MAXIMUM POWER OUTPUT DECREASES DRAMATICALLY AND THE MALFUNCTION INDICATION LAMP (CEL) IS BLINKING. AT THIS POINT I HAVE TO GET ACROSS ALL LANES OF THE HIGHWAY TO PULL ONTO THE SHOULDER, AND I HAVE TO DO THIS WHILE THE VEHICLE IS SLOWING DOWN. REFERENCING MY OWNER'S GUIDE, I SEE THAT THE BLINKING CEL INDICATES A MISFIRE IN THE ENGINE'S CYLINDERS IS DETECTED, AND AS INSTRUCTED I TURN OFF THE ENGINE IN A "SAFE" PLACE AND WAIT FOR THE ENGINE TO COOL DOWN. WHEN I RESTART THE ENGINE, THE CEL IS CLEARED AND THE VEHICLE RESUMES NORMAL FUNCTION. I TOOK MY VEHICLE IN FOR ITS FIRST SERVICE APPOINTMENT YESTERDAY. I PROVIDED THIS ANECDOTE TO MY SERVICE ADVISOR, AND ASKED THAT WE CHECK ERROR CODE LOGS AND INSPECT COMPONENT SYSTEMS FOR DAMAGE. I WAS INFORMED THAT THERE WERE NO ERROR CODES LOGGED, AND THAT THERE SHOULD BE SUCH A LOG IF, IN FACT, THE CEL WAS INDICATING. ALL COMPONENT SYSTEMS PASSED INSPECTION/DIAGNOSIS. I AM ATTACHING A PDF CONTAINING THE FULL DESCRIPTION TEXT OF THE TICKET SUBMISSION THAT I HAVE MADE TO ACURA CLIENT SERVICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196098April 14, 2019
SERVICE BRAKES
SQUEAKING AND SHAKING BRAKES SINCE CAR WAS PURCHASED. HAS BEEN TO DEALER 3 TIMES. ACURA SAYS THIS IS A KNOWN ISSUE ON ALL 2019 RDXS YET HAS NOT PROVIDED A FIX. THIS IS UNSAFE AND NEEDS RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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