Acura RDX Complaints (2015)

416 consumer complaints on file.

#10934450December 10, 2016
AIR BAGS
TAKATA RECALL. I WROTE TO ACURA ASKING FOR IMMEDIATE REPLACEMENT DUE TO POSSIBLE DEATH OR SEVERE INJURY. I RECEIVED A VOICEMAIL MESSAGE. I CALLED BACK AND NEVER HEARD BACK AGAIN. I AM BEING IGNORED. WE SOMETIMES USE THIS CAR TO CARRY A BABY. THERE IS NO ONE DAY THIS HAPPENED ALTHOUGH YOUR WEBSITE REQUIRES SUCH AN ENTRY TO HAVE MAY COMPLAINT ACCEPTED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928053November 26, 2016
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL. THE AIRBAG DEPLOYED WHILE MY RIGHT HAND WAS ON THE 2 O'CLOCK POSITION. I WAS GOING ABOUT 30 MPH ON A CITY STREET, AND HIT A CAR THAT STOPPED SUDDENLY IN FRONT OF ME. IT WAS LIKE A BOMB BLAST ONTO MY WRIST, FORCEFULLY BLASTING OUT ACID AND AIR OR WHATEVER'S IN THAT AIRBAG. I HAVE A TRAUMA INJURY AND CHEMICAL BURNS ON MY WRIST. THERE ARE CHEMICAL BURN HOLES ALL OVER THE DASHBOARD AS WELL. AT FIRST I THOUGHT MY BEADED BRACELET HAD PUNCTURED MY WRIST. ONE BURN LOOKED LIKE A CIGARETTE BURN, AND WITHIN 2 HOURS THE BURN HOLE SKIN TURNED PITCH BLACK. OTHER BLISTERS FORMED AS THE HOURS WENT BY. THE NEXT MORNING (THANKSGIVING) I WENT TO URGENT CARE AND THEY REFERRED ME TO THE EMERGENCY ROOM. THEY SAID IT WAS CHEMICAL BURN INJURIES, WHICH I AM NOW TREATING. IT IS EXTREMELY PAINFUL. I DID FILE AN INSURANCE CLAIM AND THERE IS A POLICE REPORT, BUT THE ACCIDENT WAS ONLY 3 DAYS AGO. I DECLINED MEDICAL ATTENTION AT THE TIME OF THE ACCIDENT, AS I THOUGHT IT WAS ONLY A SIMPLE BRUISE, AND AT THAT TIME DIDN'T REALIZE THAT THE AIRBAG VENT WAS BY MY WRIST, AND THAT I HAD CHEMICAL INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10924657November 7, 2016
POWER TRAIN
WHEN ACCELERATING OR BRAKING, THE CAR LURCHES FORWARD. IT OCCURS WHEN EVEN PRESSURE IS APPLIED AND IS MOST NOTICEABLE WHEN APPLYING BRAKES AND VEHICLE IS AT 1000 RPMS AND AROUND 20MPH. OFTEN THE DRIVER MUST PRESS HARD ON THE BRAKES IN ORDER TO COME TO COMPLETE STOP AND AVOID HITTING VEHICLE IN FRONT. THIS IS A RECURRING ISSUE. BRAKES WERE REPLACED AT 14,000 MILES IN 7/2016 BY DEALERSHIP AND OWNER FEELS BRAKES MAY HAVE PREMATURELY WORN DUE TO THE BRAKING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910050September 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 01/06/2017*CT THE CONSUMER AFTER SIX MONTHS, THE AIR BAG WAS FINALLY REPLACED. UPDATED 03/01/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904912September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/21/16*LJ THE CONSUMER STATED THE AIR BAG WAS REPLACED. UPDATED 10/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899744August 31, 2016
AIR BAGS
TAKATA RECALL FEB 2016 PART STILL NOT AVAILABLE AFTER 6 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897903August 23, 2016
AIR BAGS
TAKATA RECALL. CALLED THE DEALER WHERE WE PURCHASED OUR VEHICLE: SUNNYSIDE ACURA IN NASHUA, NH SEVERAL TIMES OVER SEVERAL MONTHS TO HAVE AIRBAG REPLACED/REPAIRED BUT WAS TOLD THAT PARTS WERE NOT AVAILABLE NOR DID THEY DIDN'T KNOW WHEN THE PARTS WOULD BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897995August 23, 2016
AIR BAGS
WAS TOLD THE RECALL SITUATION WOULD BE RESOLVED NO LATER THAN JUNE BACK IN THE MARCH/APRIL TIME FRAME. IT IS ALMOST SEPT AND I STILL AM WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898045August 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/06/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895135August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891642July 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR MONTHS SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889131July 27, 2016
AIR BAGS
TAKATA RECALL. ACURA NOTIFIED US THAT OUR ACURA RDX WAS BEING RECALLED FOR AIR BAG REPLACEMENT IN MARCH 2016--SEE ATTACHED PDF OF RECALL LETTER. WE CONTACTED MARIN ACURA, THE DEALER WHICH SOLD US THE CAR, ON THE SAME DAY WE RECEIVED THE LETTER TO MAKE A SERVICE APPOINTMENT FOR THE RECALL/AIRBAG REPLACEMENT. THEY NOTIFIED US THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL "EARLY SUMMER". WE HAVE FOLLOWED UP FREQUENTLY BUT HAVE BEEN CONSISTENTLY TOLD PARTS ARE STILL NOT AVAILABLE WITH NO ESTIMATE OF AVAILABILITY. MARIN ACURA IS GENERALLY RESPONSIVE, FUNNELING ALL CALLS TO ONE SERVICE REPRESENTATIVE WHO IS GENERALLY UNAVAILABLE AND DOES NOT RETURN CALLS. THE RECALL REPAIR HAS NOT BEEN MADE OVER 4 MONTHS LATER, AND NO ASSURANCE OF FUTURE AVAILABILITY OF REPLACEMENT HAS BEEN MADE. WE ARE CONCERNED ABOUT REPORTS OF INJURY OR DEATH RISK, BUT ACURA/MARIN ACURA HAVE TAKEN NO STEPS TO RESOLVE THIS MATTER AND WE ARE LEFT IN LIMBO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884145July 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884132July 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875121June 21, 2016
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874638June 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861852May 2, 2016
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861807April 26, 2016
UNKNOWN OR OTHER
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY RECALL DEFECT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860787April 21, 2016
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860181April 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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