Volvo XC90 Complaints (2003)

93 consumer complaints on file.

#10241387September 8, 2008
SUSPENSION
1.FRONT AND REAR WHEEL HUB ASSEMBLY FAILURES ON VOLVO XC90. I HAVE MODEL YEAR 2003, BUT I UNDERSTAND THE FAILURE IN ALSO FOR OTHER MODEL YEARS 2. PARTS ARE KNOWN DEFECT TO VOLVO NORTH AMERICA. I HAVE REPLACED MINE THREE (3) TIMES WITHIN 40,000 MILES. 3. VOLVO DEALERSHIP ACKNOWLEDGES THIS IS A SYSTEMIC SUPPLY CHAIN DEFECT, BUT NATIONAL CUSTOMER CARECENTER REFUSES TO MAKE A WRITTEN EXTENDED WARRANTY AVAILABLE TO VEHICLE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238522August 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 VOLVO XC90 TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234959July 20, 2008
POWER TRAIN
VOLVO XC90 TAKEN INTO DEALERSHIP FOR AXLE REPLACEMENT ON 07/09/08 CONTACTED THAT THE TRANSMISSION WILL BE REPLACED THEN WHEN QUESTION GIVEN VAGUE STATEMENT NO WILL BE A TRANSMISSION FLUSH. CAR RETURNED ON 07/16/08 ADVISED GIVEN NEW TRANSMISSION. DRIVING CAR ON 07/19/08 COME TO A STOP TO CROSS 4 LANE PARKWAY WHEN HIT GAS PEDAL CAR DOES NOT RESPOND RECEIVE MESSAGE REDUCE ENGINE PERFORMANCE. AFTER MUCH RESEARCH THIS IS A KNOWN PROBLEM WITH THE VOLVO TRANSMISSION IN THIS MODEL MANUFACTURER REFUSES TO ACKNOWLEDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233980July 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NORMAL DRIVING. BOUGHT CAR AT 50K. AT 58K INFORMATION MESSAGE CAME ON ABOUT URGENT TRANSMISSION SERVICE. HAD TO REPLACE ENTIRE TRANSMISSION. DROVE CAR FOR 1 MONTH. FOUND FLUID LEAK. DEALER IS NOW REPLACING THE ANGLE GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233490July 8, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 VOLVO XC90. ON JUNE 10, 2008, WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP SIGN, THE CONTACT HEARD A LOUD NOISE. SHORTLY AFTERWARDS, THE BRAKES FAILED TO RESPOND; HOWEVER, SHE WAS ABLE TO BRING THE VEHICLE UNDER CONTROL WITH THE EMERGENCY BRAKE. THE CONTACT SLOWLY DROVE THE VEHICLE TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS THE BRAKE BOOSTER POWER CYLINDER. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY DECLINED TO ASSIST WITH THE $1,036.44 REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 49,271.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230366June 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 92K MILES, THE DEALERSHIP BROKE THE NEWS ON APRIL 15, 2008, ABOUT SEEING LARGE CHUNKS OF METAL SHAVINGS WHEN CHANGING MY TRANSMISSION FLUID WITH MY 2003 VOLVO XC90. I GOT A BILL FOR $7500 (NEW TRANNY, NEW RADIATOR, LINES INCLUDING LABOR), BUT DEALERSHIP AGREED TO PAY 60% AFTER RELENTLESS COMPLAINTS AND DIRECTING THEM TO BELOW DISCUSSION FORUM ON ONGOING XC90 TRANSMISSION FAILURES HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F18A651/[email protected]@ REGARDLESS, I'M OBVIOUSLY EXTREMELY DISAPPOINTED PAYING, CONSIDERING MY XC90 IS LESS THAN 5 YEARS, AND HAVE BEEN CONSISTENT WITH MY REGULAR MAINTENANCE. MY BIGGEST CONCERN IS THE SAFETY OF MY 2 SMALL CHILDREN (3 & 5 YRS OLD), WHO WE TAKE TO SCHOOL DAILY. VOLVO TOUTS 'VOLVO FOR LIFE' AND STRONG SAFETY CAPABILITIES. THIS IS NOT THE CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229296May 30, 2008
ELECTRICAL SYSTEM:IGNITION, PARKING BRAKE
IGNITION KEY IS REMOVABLE WHILE CAR IS IN GEAR THUS ALLOWING VEHICLE TO ROLL AFTER KEY HAS BEEN REMOVED. MANUFACTURER IS AWARE OF THE DEFECT, BUT DOES NOT CLAIM RESPONSIBILITY. MY CONCERN IS SOMEONE THINKING THE VEHICLE IS IN PARK, BUT IS IN GEAR AND THE VEHICLE POTENTIALLY HARMS SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217704February 11, 2008
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT'S CUSTOMER OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE WAS INITIALLY BROUGHT INTO HIS SHOP DUE TO A LEAK IN THE POWER STEERING PUMP. THE CONTACT REPLACED THE POWER STEERING PUMP PURCHASED FROM A DEALER. THE CUSTOMER RETRIEVED THE VEHICLE AND, APPROXIMATELY 3 WEEKS LATER, IT SHUT OFF WITHOUT WARNING WHILE DRIVING. THE DEALER HAS BEEN NOTIFIED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,627.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213488January 2, 2008
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING 55MPH, THE VEHICLE SUDDENLY LOST POWER WHILE MERGING BETWEEN TWO LARGE VEHICLES. THE ACCELERATOR PEDAL WOULD NOT RESPOND WHEN HE TRIED TO ENGAGE IT. THE DEALER STATED THAT THE REAR DIFFERENTIAL, THE THROTTLE AND THE DISC BRAKES FAILED. THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213266December 31, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SUSPENSION:REAR, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
I HAVE HAD THIS VEHICLE FROM 64,000 MILES TO 75,000 MILES AND HAVE REPLACED THE FOLLOWING - REAR WHEEL BEARINGS, LOW BEAM HEADLIGHTS 4 TIMES, AND NOW THE ANGLE GEAR HAS GONE AT 75,000 MILES - NOT A VERY RELIABLE USED CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207098October 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 50,000 MILES. THERE WERE NO WARNING INDICATORS OR PRIOR PROBLEMS WITH TRANSMISSION. DEALER ADVISED JUST AN INTERNAL FAILURE. CHECK OF FLUID WAS GOOD, PROPER LEVEL AND NO METAL INDICATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206206October 18, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
NO ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194903June 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO MOVE. HOWEVER, THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT A NEW TRANSMISSION WAS NEEDED. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191378May 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 VOLVO XC 90. THE CURRENT MILEAGE WAS 75000 AND THE FAILURE MILEAGE WAS 47000. THE VEHICLE IS HAVING TRANSMISSION PROBLEMS. WHILE DRIVING 45 MPH AND TRYING TO ACCELERATE, THE ACCELERATIONS DIES, MAKING THE VEHICLE UNABLE TO MOVE AS NEEDED. THIS INCIDENT OCCURED TWICE LAST YEAR, AND LAST WEEK. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DOES NOT HAVE THE VIN; HOWEVER SHE WILL ADD IT TO THE COMPLAINT WHEN SHE RECEIVES THE HARD COPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185281March 16, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*- THE CONTACT OWNS A 2003 VOLVO XC90, WHEN PRESSING THE POWER WINDOW SWITCH THE SWITCH SEEMED BACKWARD. WHEN PRESSING ON THE POWER WINDOW SWITCH TO PUT THE WINDOW UP SHE HAD TO PRESS THE SWITCH DOWN . TO PUT THE WINDOW DOWN SHE HAD TO PUT THE SWITCH UP. SHE INJURED HER ARM DUE TO THE MALFUNCTION OF THE POWER WINDOW SWITCH. THE CURRENT MILEAGE WAS 35,000.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10174944December 1, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING
FOLLOWING A LOUD "BANG", THE ENGINE STARTED MAKING A VERY LOUD AND SUSPICIOUS NOISE. MOOERS VOLVO IN RICHMOND, VIRGINIA CLAIMED THAT THEY "COULD NOT RECREATE THE NOISE" AND THEREFORE WOULD NOT PERFORM ANY WARRANTY REPAIRS. A LOCAL MECHANIC AGREED THAT THE ENGINE WAS INDEED MAKING A VERY LOUD NOISE AND FOUND THAT THE PCV VACUUM TUBE ASSEMBLY WAS CRACKED. FURTHER INVESTIGATION FOUND THAT A SERVICE BULLETIN (#2-25-0038) HAD BEEN ISSUED FOR THIS PROBLEM, BUT MOOERS VOLVO REFUSED TO MAKE THE REPAIRS UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165560August 15, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WE HAD TRAVELED ABOUT 200 MILES IN THE MORNING WITH NO PROBLEMS WITH THE CAR. WE STARTED OUT AFTER LUNCH, WENT ABOUT 200 YARDS, AND SMELLED A FAINT BURNING SMELL WE THOUGHT WAS OUTSIDE THE CAR. AFTER ABOUT ANOTHER 200 YARDS, WE WERE AT A TOLL BOOTH ENTERING THE THROUGH WAY, AND THE BRAKES DID NOT RESPOND PROPERLY; THERE WAS NO WARNING LIGHT. WE PULLED OVER IMMEDIATELY, AND THERE WAS SMOKE UNDER THE DASHBOARD. WE GOT OUT. WITHIN FIVE MINUTES THE CAR WAS TOTALLY ENGULFED IN FLAMES, DESPITE ATTEMPTS TO PUT IT OUT WITH FIRE EXTINGUISHERS. CAR WAS DESTROYED DESPITE FIRE TRUCK TRYING TO PUT OUT FLAMES. THANK GOD NO ONE WAS HURT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10161497July 5, 2006
POWER TRAIN:AXLE HUBS
AN UPDATE TO ODI #10068267 REGARDING RIGHT REAR WHEEL BEARING FAILURE. THIS FAILURE ORIGINALLY OCCURRED AT 22K MILES. ANOTHER FAILURE OCCURRED IN MAY 2006 (SAME WHEEL) AT 52K MILES. I REFUSED TO PAY FOR THE REPAIR WHICH WAS OVER $250. EVENTUALLY NEGOTIATED PAYING 50% OF THE LABOR AT DEALER COST (ABOUT $60) WITH VOLVO PICKING UP THE COST OF THE PART. WAS TOLD LATER BY A DIFFERENT DEALER SERVICE REPRESENTATIVE THAT 'WHEEL BEARING FAILURES ARE FREQUENT ON THE XC90' AND THAT 'THE PART IS NOT ROBUST ENOUGH FOR THE SIZE OF THE VEHICLE'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106166January 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DURING THE PAST 2 WEEKS THE LOS ANGELES AREA HAS HAD A LOT OF RAIN. AFTER THE FIRST FEW DAYS OF RAIN, MY WIFE AND DISCOVERED THAT BOTH OF THE REAR PASSENGER DOORS WILL NOT OPEN FROM THE OUTSIDE, EVEN THOUGH THE LOCK PULL KNOBS ON ALL 4 DOORS POP UP WHEN YOU CLICK "UNLOCK" ON THE REMOTE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103496November 30, 2004
ELECTRICAL SYSTEM:IGNITION, SEATS, TIRES:TREAD/BELT, STRUCTURE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE CONSUMER PURCHASED NEW TIRES BECAUSE OF EXTREME WEAR AT LOW MILEAGE. THE 2003 VOLVO XC90 HAD NUMEROUS PROBLEMS THAT HAD TO BE CORRECTED ON A REGULAR BASIS. *BF THE LUG NUTS WERE REPLACED TWICE DUE TO RUST WHEN THE VEHICLE WAS DELIVERED, UNABLE TO TURN THE IGNITION, RADIO WAS INOPERATIVE AND THE LEFT DOOR COULD NOT BE OPENED DUE TO THE PROBLEM WITH THE SEAT MOLDING. AFTER 15K PLUS MILES, THE TIRES HAD WORN SMOOTH TO THE CORD. (TIRE-PERRILLI SCORPION) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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