Volvo XC90 Complaints (2006)

53 consumer complaints on file.

#10228054May 16, 2008
STRUCTURE
I WAS REAR ENDED ON MARCH 7, 2008. I WAS AT A RED LIGHT. DUE TO THE IMPACT, I HAVE HERNIATED DISCS ON MY NECK AND BACK. I ALSO HAVE JAW INJURIES (TMJ). ONE OF MY JAW DISC IS PARTIALLY OUT AND THE OTHER IS COMPLETELY OUT. I SUFFERED FROM SEVERE HEADACHES. I CAN NOT CHEW. THE TEXTURE OF MY FOOD IS BABY FOOD. I ALSO HAVE TEMPORARY NERVE DAMAGE ON MY LEFT ARM AND LEG. I HAVE EVERYDAY PAIN ON MY NECK, BACK, JAW, LEFT ARM AND LEFT LEG. I ALSO HAVE MUSCLE SPASMS AND LOSS OF SENSATION ON MY LEFT SIDE OF MY FACE. MY COMPLAINT IS WHY THE WHIPLASH PROTECTION SYSTEM (WHIPS) IN MY VOLVO XC90 DID NOT FUNCTION PROPERLY. I WAS WEARING MY THREE-POINT SEATBELT AND THERE WAS NOTHING BEHIND THE FRONT SEATS. I'M CONFUSED AND FRUSTRATED! PLEASE RESPOND ASAP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10209280November 18, 2007
TIRES:TREAD/BELT
SHORTLY AFTER 14,000 MILES, WE TOOK OUR 2006 VOLVO XC90 IN TO HAVE OUR TIRES ROTATED AND BALANCED. THE TIRE DEALERSHIP WOULD NOT EVEN TOUCH THE TIRES BUT ADVISED US TO GO DIRECTLY TO VOLVO BECAUSE THE TIRES WERE AN EXTREME SAFETY HAZARD. AFTER ABOUT A MONTH AND REPEATED PHONE CALLS, VOLVO DID REPLACE THE TIRES, CHARGING US FOR ONE TIRE. THERE HAVE BEEN NUMEROUS REPORTS OF BAD PIRELLI TIRES ON THE 2006 XC90. VOLVO BLAMES PIRELLI; PIRELLI BLAMES VOLVO. THERE HAVE BEEN NO RECALLS ON THE TIRES, ALTHOUGH VOLVO IN TALLAHASSEE MADE REFERENCE TO A MEMO FROM VOLVO ALERTING THEM TO THE PROBLEM. WE FEEL FORTUNATE THAT WE CAUGHT THE PROBLEM BEFORE WE OR OTHERS WERE INJURED AND ARE APPALLED THAT VOLVO HAS DONE NOTHING TO INFORM THE OWNERS OF THE DANGER. OUR PROBLEM IS FIXED, AT LEAST MOMENTARILY, BUT THERE ARE OTHER CARS ON THE ROAD WITH THESE SAME TIRES AND DRIVERS WHO ARE COMPLETELY UNAWARE OF THE DANGER. THEY ARE RIDING THE SAME ROADS WE ARE AND COULD VERY LIKELY BE COMING AT US ACROSS LANES OF TRAFFIC DUE TO THE TIRES. SO, WE ARE NOT ACTUALLY SAFE! CAN SOMEONE DO SOMETHING TO FORCE VOLVO TO DO A RECALL OR AT LEAST ALERT THE OWNERS? THIS DID NOT SHOW UP AT THE 7,000 MILE CHECKUP WITH VOLVO AND WE WERE NOT WARNED, EVEN THOUGH THE SERVICE PEOPLE HAD THE MEMO AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205227October 9, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 VOLVO XC90. THE VEHICLE HAS PIRELLI, SIZE P235/55R17 TIRES. IN OCTOBER OF 2006, THE CONTACT TOOK HIS VEHICLE IN FOR INSPECTION. HE WAS INFORMED THAT THE VEHICLE FAILED INSPECTION AND NEEDED FOUR NEW TIRES. VOLVO STATED THAT THEY REPLACED THE TIRES AT 12,000 MILES WITH PIRELLI'S CONSENT. IN OCTOBER OF 2007, THE VEHICLE FAILED INSPECTION AGAIN FOR THE SAME REASON AS THE PREVIOUS YEAR. THE TWO FRONT TIRES HAVE TREAD SEPARATION AND NEED TO BE REPLACED. THE CONTACT BELIEVES THAT THE TWO REAR TIRES WILL ALSO NEED TO BE REPLACED. PIRELLI STATED THAT VOLVO WOULD REPLACE THE TIRES, HOWEVER, VOLVO STATED THAT THEY WOULD NOT REPLACE THE TIRES A SECOND TIME. NEITHER CORPORATIONS HAVE REPLACED THE TIRES. THE TIRES WERE SUPPOSED TO GET 65,000 MILES OF USE. THE CONTACT BELIEVES THAT THE TIRES ARE INFERIOR AND POOR QUALITY AND SHOULD NOT BE HIS RESPONSIBILITY TO REPLACE. THE PURCHASE DATE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 29,000. THE VEHICLE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 12,000. UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192048May 30, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 VOLVO XC90. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE AND THE STEERING BECAME DIFFICULT. THE DEALER STATED THAT THE TIE RODS WERE UNDER RECALL AND REPLACED THEM. AFTER RETURNING HOME, THE CONTACT EXAMINED THE PAPERWORK WHICH STATED THAT THE TIRES WERE COMPLETELY BALD. SHE CALLED THE DEALER AND THEY PICKED UP HER VEHICLE. THE DEALER IS CURRENTLY REPLACING ALL FOUR PIRELLI 17 INCH TIRES, HOWEVER, SHE MUST PAY 50% OF THE COST. THE ENGINE SIZE AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190530May 11, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT NOTICED THAT THE TREAD ON THE VEHICLE'S PIRELLI SCORPION ZERO TIRES WERE COMPLETELY WORN ON BOTH OF THE FRONT TIRES. THE DEALER STATED THAT THE TIRES WERE INDEED WORN BUT FAILED TO PROVIDE AN EXPLANATION. THE DEALER OFFERED TO REPLACE THE TIRES AND PRO-RATE THE COST. THE CONTACT STATED THAT SHE HAS WAITED APPROXIMATELY THREE WEEKS FOR THE DEALER TO RECEIVE THE TIRES. THE CURRENT MILEAGE IS 17,700 AND FAILURE MILEAGE WAS 15,000. UPDATED 06/19/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188738April 24, 2007
TIRES:TREAD/BELT
2006 VOLVO XC90 TIRES - PIRELLI SCORPION ZERO 104H TIRE TREAD WORE VERY EARLY. TIRES HAD 15,000 MILES ON THEM WITH ONE TIRE LESS THAN 3/32'S TREAD LEFT. VOLVO WAS AWARE OF THIS EARLY TREAD WEAR PROBLEM AS EARLY AS MAY 2006. IN THE THREE WEEKS WE HAD TO WAIT FOR OUR REPLACEMENT TIRES THE ONE TIRE HAD ALMOST NO TREAD LEFT. WE PURCHASED THE CAR JULY 2006 WITH THE "DEFECTIVE TIRES" STILL ON THE CAR. IF VOLVO KNEW OF THE TREAD WEAR PROBLEM IN MAY 2006, WHY DIDN'T THE CONSUMERS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185661March 20, 2007
TIRES
I HAVE A 2006 VOLVO XC90 SUV WITH ONLY 21000 MILES ON IT AND THE PIRELLI SCORPION TIRES 235/65 R17 ARE WORN OUT. DEALERSHIP HAS SAID THEY WOULD REPLACE THEM AT 60%. I WOULD HAVE TO PAY THE 40%. IF THE TIRES ARE NOT UP TO STANDARDS AND WEAR OUT AGAIN I WOULD EXPECT A FULL 100% REPLACEMENT. OLD TREAD WEAR WARRANTY DEAL.*AK SEEMS THIS IS A MAJOR PROBLEM FOR VOLVO AND PIRELLI TIRES, LOTS OF COMPLAINTS BUT LITTLE ACTION FROM VOLVO OR PIRELLI. EACH BLAME THE OTHER'TIRES ARE TOO SOFT, FRONT END TOE SETTING ARE WRONG, BLAA BLAA. CAN YOU LOOK INTO THIS ISSUE? LET THEM KNOW SOMEONE IS OUT THERE WATCHING THEM AND THIS COULD BE A KILLER FOR SOMEONE, SUV WITH BAD TIRES. THANKS JESSE J. QUINNETT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185567March 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, TIRES:TREAD/BELT
ON JANUARY 29, 2007 I TOOK MY 2006 VOLVO XC90 2WD TO THE VOLVO DEALER FOR THE 15,000 MILE SCHEDULED SERVICE TO INCLUDE THE SCHEDULED TIRE ROTATION AND BALANCE. THE CAR HAD 14,764 MILES. THE SERVICE ADVISOR CALLED LATER IN THE DAY TO STATE THAT (1) I NEEDED FRONT BRAKE PADS, AND (2) NEEDED FOUR NEW TIRES BECAUSE THE ORIGINAL EQUIPMENT TIRES WERE COMPLETELY WORN OUT. WHEN I ASKED WHY THOSE ITEMS WERE NEEDED, HE TOLD ME (1) THE FRONT BRAKE PADS WEAR EARLY BECAUSE THEY AREN'T LARGE ENOUGH TO SUPPORT THE WEIGHT OF THE CAR, AND (2) THE ORIGINAL 17" PIRELLII SCORPION ZERO TIRES ARE A PERFORMANCE TIRE AND "TOO SOFT" FOR THE VEHICLE AND THUS WEAR OUT PREMATURELY. HE ESTIMATED I HAD ABOUT 1 OR 2 MM OF TREAD LEFT, AND ADVISED ME NOT TO DRIVE IN THE RAIN. I SPOKE TO THE VOLVO DEALER SERVICE MANAGER THE SAME DAY WHO SAID HE WOULD LOOK INTO GETTING ME 4 NEW TIRES FREE FROM PIRELLI AS A ONE-TIME "GOODWILL" GESTURE. ON JANUARY 30, 2007, THE VOLVO SERVICE MANAGER CALLED TO SAY THAT BECAUSE MY CAR WAS UNDER 15,000 MILES PIRELLI HAD AGREED TO REPLACE ALL 4 TIRES FREE. THE 17" TIRES NEEDED TO BE ORDERED AND WOULD ARRIVE IN 4-6 WEEKS. THE SERVICE MANAGER ASSURED ME THAT MY CAR WAS SAFE TO DRIVE UNTIL THE NEW TIRES WERE INSTALLED. ON MARCH 18, 2007 I NOTICED THAT THE TREAD HAD COMPLETELY WORN AWAY ON BOTH BACK TIRES, AND BELT IS SHOWING THROUGH. ON MARCH 19, 2007 I CALLED THE VOLVO DEALER TO FIND OUT WHAT WAS THE STATUS OF MY NEW PIRELLI TIRES AND WAS TOLD THAT THERE WERE NO 17" PIRELLI TIRES IN STOCK, AND THEY HAD TO BE SPECIAL ORDERED. I TOLD THE SERVICE SCHEDULER THAT THE CAR IS UNDRIVABLE BECAUSE THE TIRES ARE COMPLETELY BALD. I AM STILL WAITING FOR THE VOLVO DEALER TO CALL ME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184807March 7, 2007
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EQUIPMENT:ELECTRICAL
3/7/2007. 2006 VOLVO X90. CONTACT HAS A REAR BACK UP SENSOR AND SIRRIUS RADIO AND BLUETOOTH PHONE INSTALLED CONTACT STATES THAT THE REAR SENSOR WOULD GO OFF FOR LONG PERIODS WHEN NOTHING WAS VISIBLY NEAR THE VEHICLE. *MC THE CONSUMER STATED THAT SOMETIMES THE REAR BACK UP SENSOR WOULD NOT RESPOND AT ALL WHEN AN OBJECT WAS NEAR THE VEHICLE. THE CONSUMER STATED HE STRUCK A WOODEN POLE THAT WAS INVISIBLE THROUGH THE REAR VIEW OR SIDE MIRRORS. THE DEALER INFORMED THE CONSUMER NOTHING WAS WRONG WITH THE SENSOR, BUT THERE WAS A 20 SECOND DELAY AFTER IGNITION START UP. IT WAS NEVER MENTIONED TO THE CONSUMER THAT THE BLUETOOTH WOULD OVERRIDE THE SENSOR NOR WAS HE TOLD ABOUT THE 20 SECOND DELAY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10178963January 17, 2007
UNKNOWN OR OTHER
A COLLEAGUE AND I OFTEN CARPOOL TO WORK. SHE PICKED ME UP IN HER NEW VOLVO VAN - PURCHASED FROM DEALER IN LATE 2006. THE COLLEAGUE, GOT OUT TO CHAT WITH MY SISTER WHILE I GATHERED THE THINGS I NEEDED TO TAKE TO WORK. THE PASSENGER SIDE WINDOW WAS HALF-WAY OPEN BECAUSE IT HAD BEEN A MILD JANUARY DAY IN NJ. THE DOOR, THOUGH, WAS LOCKED, AND I WANTED TO GET INSIDE THE CAR READY TO BE ON OUR WAY. I LEANED MY HEAD INSIDE AND PUSHED THE BUTTON I THOUGHT WAS THE DOOR LOCK. INSTEAD, I ACTIVATED THE POWER WINDOW WHICH CONTINUED TO CLOSE ON MY NECK EVEN AFTER I RELEASED IT. I JUST BARELY FIGURED OUT WHAT WAS HAPPENING AND SLIPPED MY HEAD OUT IN TIME. I AM AFRAID PEOPLE WILL BE INJURED. ISN'T THERE A SAFETY FEATURE TO PREVENT WINDOWS FROM CLOSING AUTOMATICALLY? HAS THE FEATURE BEEN DISABLED ON SOME CARS? BAD IDEA! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173919November 21, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY 2006 XC90 HAS BEEN STALLING WHILE DRIVING ON THE FREEWAY. IT IS VERY ALARMING AND DANGEROUS. THE FUEL PUMP AND MULTIPLE ELECTRONIC COMPONENTS HAVE BEEN REPLACED THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169892October 3, 2006
WHEELS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
DT*: THE CONTACT STATED THE VEHICLE MANUFACTURER INSTALLED THE WRONG SIZE TIRES ON THE VEHICLE CAUSING THE TIRES TO WEAR PREMATURELY. THE SERVICE DEALER ORDERED A NEW SET OF TIRES IN A SMALLER SIZE. THE WHEEL BALL BEARINGS ALSO HAD TO BE REPLACED AFTER A KNOCKING SOUND WAS DETECTED. THE SERVICE DEALER DETERMINED THIS WAS DUE TO NOT ENOUGH GREASE IN THE WHEELS. THE CONTACT ALSO EXPRESSED CONCERN OVER THE SEAT BELT WARNING INDICATOR, WHICH WILL ONLY ACTIVATE AND ILLUMINATE AS THE VEHICLE STARTS AND WILL NOT STAY ON FOR THE RIDE DURATION IF THE SEAT BELT IS NOT WORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157037May 9, 2006
ELECTRICAL SYSTEM
I BOUGHT A 2006 VOLVO XC90 OCEAN RACE (LIMITED EDITION) SUV ON 3/21/06. THE MORNING OF 3/25/06, MY CAR WOULD NOT START. VOLVO ROADSIDE ASSISTANCE JUMP STARTED THE VEHICLE, WHICH I THEN DROVE BACK TO THE DEALERSHIP. THE BATTERY TESTED FINE, AND THE VEHICLE WAS RETURNED TO ME. ON 4/27/06, AGAIN THE CAR WOULD NOT START. VEHICLE WAS RETURNED TO ME ON 4/29, NO-CHARGE INVOICE SAYS "REPLACE ENGINE MANAGEMENT AND STARTER RELAYS. RECHECKED NUMEROUS TIMES, O.K." CAR AGAIN FAILED TO START 5/3/06. IT IS NOW 5/9 AND 'SPECIAL' VOLVO FIELD TECH SEEM CLUELESS AS TO THE PROBLEM. THEY CLAIM TO HAVE CHECKED "EVERYTHING THOROUGHLY", AND NOW SAY THEY WANT TO PUT 20 -40 MILES ON MY NEW VEHICLE, ATTEMPTING TO "RECREATE THE DEAD BATTERY SCENARIO". SOUNDS MIGHTY DESPERATE AND ILLOGICAL, CONSIDERING THE CAR INTERMITTENTLY AND UNPREDICTABLY FAILED TO START ONLY AFTER 10-24 HOURS OF BEING PARKED. I FEEL THAT ALL THAT $ I SPENT HAS PROVIDED ME WITH LITTLE MORE THAN VARIOUS LOANER CARS, TRIPS TO AND FROM THE DEALERSHIP, MAJOR INCONVENIENCES, HEADACHES, AND A GROWING UNEASINESS WITH VOLVO'S RELIABILITY AND SERVICE TECHS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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