Volkswagen Tiguan Complaints (2012)

153 consumer complaints on file.

#10678638January 23, 2015
ENGINE
TWO SEPARATE FAILURES OF ENGINE IGNITION COIL. VEHICLE ALL OF A SUDDEN RAN ROUGH AND LACKED POWER (4 CYLINDER). FIRST INCIDENT CHRISTMAS MORNING; DEALER FOUND NON-FUNCTIONING IGNITION COIL AND REPLACED -UNDER WARRANTY. SOME THIRTY DAYS LATER SIMILAR PROBLEM. DEALER DIAGNOSED ANOTHER IGNITION COIL FAILED. CONSUMER REQUESTED VW REPLACE ALL FOUR (4) COILS AT THIS TIME WITHOUT CHARGE. VW PROVIDED REPLACEMENTS AT NO COST TO OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668833December 29, 2014
FUEL/PROPULSION SYSTEM, ENGINE
WE RECENTLY (12-23-2014) BROUGHT THE CAR IN FOR THE AUGUST 11TH 2014 RECALL OF THE TIGUAN ECM/AIR BUBBLE ISSUE RELATED TO THE FUEL PUMP IN THE CARS. OUR CAR WAS NOT EXPERIENCING ANY ISSUES RELATING TO THE RECALL AND DESCRIBED, BUT DUE TO POTENTIAL ISSUES DECIDED TO BRING IT IN TO HAVE IT APPLIED ANYWAYS. UPON LEAVING THE DEALERSHIP, THE CAR WAS ACCELERATING FUNNY, AND WE NOTICED GAS MILEAGE HAD GONE DOWN. DUE TO ECM BEING REFLASHED AS A PART OF THE RECALL, WE CHALKED IT UP AS THE COMPUTER NEEDING TO RE-"LEARN" DRIVING HABITS, SHIFT POINTS, ETC.. ABOUT 25 MILES LATER WE WERE ON THE WAY HOME FROM AN EVENT ABOUT A FEW MILES FROM HOME. WE WERE ON A VERY BUSY 6 LANE HIGHWAY WHEN THE CAR LOST ALL ENGINE POWER. IT PUT US IN AN EXTREMELY DANGEROUS POSITION, 4 ADULTS IN A CAR ON A BUSY 6 LANE HIGHWAY. WE MANAGED TO COAST OVER TO THE SHOULDER AND TO AN OFFRAMP. THE CAR RESTARTED AND THE EPC AND CHECK ENGINE LIGHTS CAME ON. THE CAR WAS ABLE TO RUN, BUT ONLY IN LIMP MODE, ENOUGH TO GET US THE FINAL COUPLE MILES HOME. TOOK THE CAR TO THE DEALERSHIP THE FOLLOWING MONDAY. ISSUE WAS A FAILED HIGH PRESSURE FUEL PUMP, NEEDS TO BE REPLACED. IT APPARENTLY IS A VERY COMMON PART TO FAIL, AND AT LOW MILEAGE ON CARS, IN ANY CONDITION. IT FAILED AFTER THE "NEW CAR WARRANTY" BUT WAS REPLACED UNDER THE EXTENDED WARRANTY PROVIDED BY VW. DUE TO IT'S HIGH FAILURE RATE AT LOW VEHICLE MILEAGE, AND THE IMPACT IT CAN HAVE ON SAFETY, THE FUEL PUMP RECALL FROM AUGUST 11TH SHOULD BE EXPANDED TO COVER THE FUEL PUMP REPLACEMENT AND EXTEND THE WARRANTY OF THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652459November 4, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CONTINUED INTO AN INTERSECTION AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, INJURIES ON THE LEFT LEG, AND NECK PAIN, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10632784September 12, 2014
FUEL/PROPULSION SYSTEM
CAR COMPLETELY STALLED MULTIPLE TIMES WHILE DRIVING. LUCKILY THIS HAPPENED MOSTLY WHILE DRIVING AT LOW SPEEDS, BUT HAPPENED ONCE WHILE PULLING OUT IN A BUSY INTERSECTION. I WAS TOLD BY THE VW DEALER THAT I WOULD NEED A NEW FUEL PUMP AND FUEL PUMP MODULE. BEING SUCH A DANGEROUS PROBLEM, I HAD THESE PARTS FIXED FOR AN OUT OF POCKET COST OF $889.95. IN AUGUST OF 2014, I RECEIVED A LETTER DISCUSSING A SAFETY RECALL (SAFETY RECALL 24AV--FUEL PUMP 2009-2014 MODEL YEAR VOLKSWAGEN TIGUAN) THAT MATCHED THE EXACT PROBLEM I HAD ORIGINALLY DESCRIBED WHEN FIXING MY CAR BACK IN JANUARY OF 2014. AFTER SUBMITTING ALL OF THE INVOICES TO SEEK REIMBURSEMENT TO THE COSTS INCURRED TRYING TO FIX THE PROBLEM, VOLKSWAGEN CUSTOMER CARE HAS DENIED MY CLAIM AND HAS YET TO PROVIDE AN EXPLANATION AS TO WHY I DO NOT QUALIFY FOR REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611094July 16, 2014
FUEL SYSTEM, GASOLINE
THE CAR CAN NOT ACCELERATE PAST 45MPH, STUTTERS GOING UP HILL, HAD TO BE ABANDONED ON THE SIDE OF THE ROUND ON A 10 HOUR TRIP. THE CAR IS 2 YEARS OLD WITH LESS THAN 40,000 MILES ON IT. VW SAYS THAT IT IS THE HIGH PRESSURE FUEL PUMP, WHICH THEY INCONSISTENTLY COVER WITH THEIR POWERTRAIN WARRANTY DEPENDING HOW SKETCH THE DEALERSHIP IS. VW HAS HAD MANY ISSUES WITH THEIR HIGH PRESSURE FUEL PUMP, YOU NEED TO INVESTIGATE THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606563June 27, 2014
SERVICE BRAKES, ENGINE, FUEL SYSTEM, GASOLINE
THE BRAKES FIRST APPEARED TO BE SLUGGISH AS I WAS STOPPING FOR A LIGHT. ONCE THE CAR FINALLY STOPPED, THE CATALYTIC CONVERTER WARNING LIGHT BEGAN TO FLASH AND THE ENGINE DIED. I PUT THE CAR IN PARK, TURNED OFF THE IGNITION, THEN TURNED IT BACK ON, AND PUT THE CAR INTO DRIVE. THE ENGINE STARTED, BUT THE CAR SHUDDERED. IT DROVE LESS THAN A MILE BEFORE THE ENGINE DIED AGAIN. I WENT THROUGH THE SAME SEQUENCE IN ORDER TO RESTART THE CAR, BUT THE ENGINE KEPT DYING. IN ALL, IT DIED FIVE TIMES IN FIVE MILES, DYING FASTER AND SHUDDERING HARDER UPON RESTART. NOW, THIS CAR IS LIKE NEW. IT WAS BOUGHT BRAND NEW 2.5 YEARS AGO AND HAS LESS THAN 4000 MILES ON IT. IT HAD A CLEAN INSPECTION THREE MONTHS AGO, AND UP UNTIL TODAY NEVER SHOWED ANY MECHANICAL PROBLEMS. IT HAS BEEN IN NO COLLISIONS. THE PROBLEMS BEGAN SUDDENLY WITHOUT WARNING. AND NOW THE CAR BARELY FUNCTIONS. IF I HAD BEEN IN FAST-MOVING TRAFFIC, I COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606165June 26, 2014
ENGINE
TRIED TO START THE VEHICLE AND IT TURNED OVER BUT WOULD NOT RUN. CRANKED ENOUGH TO GET A SOUND LIKE A BICYCLE WHEEL WITH BASEBALL CARDS IN THE SPOKES ALONG WITH A FLASHING CHECK ENGINE LIGHT. HAS BEEN DIAGNOSED AS A FAILED TIMING CHAIN TENSIONER AND SLIPPED TIMING CHAIN DUE TO FAULTY SPROCKET WHERE TEETH WERE ROUNDED OFF, REQUIRING A COMPLETE ENGINE REBUILD OR REPLACEMENT IN SPITE OF RECOMMENDED OIL CHANGES HAVING TAKEN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605983June 25, 2014
STEERING
THE CAR PULLED TWICE TO THE LEFT THEN SECONDS LATER I LOST COMPLETE CONTROL TO STEER THE CAR. APPROXIMATELY 200+ FEET OF SKID MARKS WERE LEFT ON THE HWY. WHILE WAITING ON A TOW TRUCK MULTIPLE EMERGENCY LIGHTS CAME ON. THE INTERIOR LIGHTS FLICKERED MULTIPLE TIMES. WHEN THE AIR BAG LIGHT WENT OFF I DECIDED IT WAS TIME TO GET OUT OF THE CAR WITH MY TWO CHILDREN. THE VW DEALER SAID IT WAS ONLY THE BATTERY. I CONTACTED VW CORPORATE AND WAS GIVEN A CASE NUMBER, WAS TOLD TO LEAVE THE VEHICLE AT THE DEALER. THE CASE DEALER ALSO INSISTED THE CAR WAS FIXED IT WAS ONLY THE BATTERY. I WANTED TO SPEAK TO HER SUPERVISOR. I WAS TOLD I WOULD BE REACHED BY END OF THE NEXT BUSINESS DAY. WHEN CONTACTED I WAS ONCE AGAIN TOLD IT WAS ONLY THE BATTERY AND THE CAR WAS FIXED AND SAFE TO DRIVE. WHEN MY HUSBAND DROVE THE VEHICLE A FEW BLOCKS FROM THE DEALERSHIP HE EXPERIENCED THE SAME HAZARDS, TWO TUGS TO THE LEFT AND THEN NO ABILITY TO STEER. THE DEALERSHIP CAME TO GET THE VEHICLE. FOUND THEIR IS ELECTRICAL DAMAGE TO THE STEERING. A PART HAS BEEN ORDERED AND THEY ARE TEST DRIVING THE VEHICLE. TODAY HAS BEEN TWO WEEKS I HAVE NOT BEEN CONTACTED BY VW IN TWO DAYS. THE DEALERSHIP AND VW CORPORATE IGNORED MULTIPLE CONCERNS I HAVE ABOUT THE CARS SAFETY AND PUT OUR LIVES IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597016June 9, 2014
SEAT BELTS
DANGEROUS SEATBELT DESIGN! THE ORIGIN OF THE "LAP" PART OF THE SEAT BELT IS BEHIND THE SEAT, SO THE BELT RIDES UP ONTO MY BELLY WHEN I MOVE SEAT FORWARD TO REACH THE PEDALS. ALSO THE VERTICAL PORTION OF BELT SITS ON MY NECK RIGHT OVER THE CAROTID ARTERY. FOR A 5'3' 110 POUND PERSON, THE SEATBELT WILL LIKELY CAUSE ORGAN RUPTURES AND POSSIBLY SLICE MY NECK DURING AN ACCIDENT! SUGGEST THE ANCHOR OF THE "LAP" PART IS BUILT ON THE SIDE OF THE SEAT SO THE BELT WILL ALWAYS CROSS OVER THE THIGHS REGARDLESS OF SEAT POSITION, AND SUGGEST THE VERTICAL PART IS ALLOWED MORE ADJUSTABILITY. THE CURRENT DESIGN OF THE SEATBELT IS TOO DANGEROUS FOR SMALLER PEOPLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594020May 26, 2014
ENGINE
MY FIRST COMPLAINT IS THE A/C UNIT WENT OUT IN SOME TIME AFTER OCT.2013 WHEN WE PURCHASED THE CAR. AND NO ONE WANTS TO RESPECT THE FACT IT HAD ONLY 30,000 MILES ON IT. THE SECOND COMPLAINT IS THE ENGINE CUTS OUT EVERY SO OFTEN ABOUT ONCE EVERY MONTH AFTER YOU START IT PUT IT IN GEAR AND BEGIN TO ROLL THE CAR JUST SHUTS OFF. IT HAPPENED THREE TIMES IN ONE PARKING LOT WHILE IN TEXAS FOR CANCER TREATMENT! I LOVE MY CAR BUT NOT THE FACT NO ONE WANTS TO TAKE RESPONSIBILITY FOR THE ERRORS IN IT'S SYSTEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579682April 14, 2014
ENGINE, SERVICE BRAKES, STEERING
THE CAR ENGINE AND POWER HAS SHUT DOWN 5 TIMES WHILE DRIVING. FOUR TIMES ON SIDE STREETS AS WELL AS ONCE ON THE HIGHWAY. WHEN THIS OCCURS THE CAR MUST BE PLACED INTO PARK TO RESTART VEHICLE. THE CAR LOOSES ALL POWER EXCEPT RADIO STAYS ON. HIGHWAY INCIDENT THE BRAKES HAD TO BE PUMPED. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP TO BE FIXED EACH TIME IT HAS HAPPENED. FIRST TIME WE WERE TOLD A COMPUTER UPDATE WAS NEEDED. SECOND TIME THE WIRING HARNESS AND THIS THIRD TIME THE FUEL PUMP. THERE ARE TIMES IT HAPPENED BEFORE WE WERE ABLE TO GET THE CAR INTO THE DEALERSHIP. SECOND TIME IT HAPPENED RIGHT AFTER I PULLED OUT OF THE DEALERSHIP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566119February 26, 2014
VEHICLE SPEED CONTROL
THE CRUISE CONTROL ON MY TIGUAN JUMPS TO HIGHER SPEEDS WHEN YOU PUSH THE BUTTON TO LOWER THE SPEED. IT OCCURS RANDOMLY AND IS DANGEROUS I.E WHEN FOLLOWING SOMEONE AND THEY SLOW, ATTEMPTS TO SLOW MY CAR APPROPRIATELY USING THE SPEED CONTROL RESULTS IF THE CAR SPEEDING UP 3 TO 4 MPH THREATENING COLLISION WITH THE CAR IN FRONT. THE ONLY WAY TO SLOW RELIABLY IS TO TURN OFF THE CRUISE CONTROL. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS DELIVERED AS A NEW CAR TO ME AND AT LEAST THREE ATTEMPTS TO GET THE DEALER TO CORRECT THE PROBLEM HAVE FAILED. THE LATEST EXCUSE WAS THAT THE SYSTEM WAS DESIGNED THAT WAY!! THIS HAS NOT CAUSED AN ACCIDENT FOR ME BUT IT SURELY WILL WITH TIME. PLEASE HAVE THIS SITUATION FIXED BY A RECALL IF NECESSARY. IT MIGHT CAUSE SOMEONE ELSE UNAWARE OF THE PROBLEM, TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565260February 21, 2014
FUEL/PROPULSION SYSTEM, ENGINE
SEVERAL TIMES, AFTER STARTING MY TIGUAN AND BACKING OUT OF A PARKING SPACE OR DRIVING OUT OF MY DRIVEWAY WITHIN MINUTES OF STARTING THE ENGINE, WHILE IN REVERSE OR IN DRIVE, THE CAR JUST TURNS OFF WITH IT IN GEAR, SO THEN I HAVE HAD TO RESTART THE ENGINE TO CONTINUE ON WITH MY TRAVELS. THIS APPEARS TO HAPPEN AFTER THE CAR HAS BEEN RUNNING FOR AWHILE, THEN IS TURNED OFF FOR ABOUT A HALF HOUR AND THEN I GO TO DRIVE IT SOMEWHERE ELSE, SO IT IS WARMED UP. I HAVE BROUGHT IT TO MY LOCAL VW DEALERSHIP TWO TIMES NOW FOR THIS ISSUE. THE FIRST TIME, THEY SUGGESTED REPLACING THE FUEL PUMP MODULE, WHICH WE DID DO, HOWEVER IT IS OCCURRING AGAIN. I BROUGHT IT BACK TO VW AND THEY CAN'T SEEM TO FIND OUT WHAT IS WRONG WITH IT, BUT HAVE SUGGESTED REPLACING THE FUEL PUMP ITSELF, FOR A MERE $600 OR MORE, WHICH I HAVE NOT OPTED TO DO YET, AS I DON'T FEEL I SHOULD HAVE TO REPLACE THIS COSTLY PART FOR SOMETHING THAT SEEMS TO BE A RECURRING ISSUE WITH MANY TIGUAN OWNERS. I THINK VOLKSWAGEN NEEDS TO STEP UP AND ISSUE A RECALL ON THESE FUEL PUMPS IF THAT IS THE CASE. THE VEHICLE IS ONLY 2 YEARS OLD AND I HAVE READ OF SEVERAL PEOPLE COMPLAINING OF THE SAME ISSUE WITH THEIR TIGUANS. IT APPEARS THAT THERE IS SOMETHING DRASTICALLY WRONG WITH THESE CARS, WHETHER IT BE THE FUEL PUMP OR WHAT NOT, BUT NO ONE SEEMS TO KNOW. THIS IS A HUGE SAFETY HAZARD AS THE VEHICLE JUST TURNS OFF WHILE IN DRIVE OR REVERSE IN PUBLIC PLACES, HOPING THAT SOMEONE CAN LOOK INTO THIS ISSUE AND TAKE THE APPROPRIATE ACTION TO RECTIFY IT.....UPDATED 02-28-14 *BF. THE CONSUMER STATED THE PROBLEM WAS RECTIFIED AND WOULD LIKE TO WITHDRAW HER COMPLAINT. UPDATED 03/07/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562493February 1, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
ENGINE STALLED APPROACHING STOP-SIGN REAR ENDED VEHICLE IN FRONT OF US. THIS WAS THE THIRD TIME THIS HAS HAPPENED WITH A STALLING ISSUE NOT ACCIDENT, SEEMS TO BE AT LOWER (UNDER 30MPH) SPEED OFTEN AS YOU START TO SLOW FOR A STOP SIGN OR STOP LIGHT. IT NOW HAS HAPPENED AGAIN YESTERDAY EXITING AN AUTOMATED CAR WASH. HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES, ONCE THEY CHANGED THE ELECTRONIC (BRAIN) BOX THEY SAID BUT NO FAILURES OR CODES WERE RECORDED, SO THEY WERE JUST TRYING SOMETHING, AFTER DOING SOME ONLINE RESEARCH IT SEEMS THERE MAY BE SOME ISSUE WITH FUEL PUMPS/ FUEL PRESSURE TO ME. VERY DISAPPOINTED IN VOLKSWAGEN ONCE WE HAD AN ACCIDENT THEY NO LONGER WANTED TO TALK TO US ABOUT THE ISSUES. I WILL NOT PURCHASE A VOLKSWAGEN AGAIN. WE HAD A SIMILAR ISSUE WITH A 2009 FORD ESCAPE WITH A THROTTLE BODY ISSUE THAT TURNED INTO FORD EXTENDING AND REPLACING THE PART AT NO CHARGE, FORD WAS VERY PROACTIVE/HELPFUL UN LIKE VOLKSWAGEN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10561497January 26, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I WAS PULLING OUT ONTO A MAJOR ROAD. THE CAR HAD BEEN RUNNING FOR AT LEAST 30+ MINUTES. I ATTEMPTED TO MAKE A LEFT TURN INTO THE MIDDLE LANE. THE CAR DIED AND I WAS HALFWAY INTO THE LANE. I WAS UNABLE TO GET IT RESTARTED FOR A FEW MINS. IT EVENTUALLY STARTED AGAIN. THERE WAS NO WARNING SIGNS. THE CAR JUST STOPPED RUNNING AND CAME TO AN ABRUPT STOP. I TOOK THE VEHICLE TO OAKLAND CA VW SERVICE AND I WAS TOLD THAT THE FUEL FILTER WAS CHANGED. "SORRY, WE DON'T KNOW WHAT IS WRONG WITH IT, THERE ARE NO FAULTS SHOWING BUT IF IT KEEPS HAPPENING BRING IT BACK." AGAIN, I WAS DRIVING DOWN A ROAD AT APPROXIMATELY 35 MPH. THE CAR SHUT OFF WITHOUT ANY WARNING. THERE WAS NO SPUTTERING, NO WARNING LIGHTS - NOTHING. AGAIN THE CAR CAME TO AN ABRUPT STOP. I WAS KIND OF EXPECTING ANOTHER OCCURRENCE SO I LUCKILY WAS ABLE TO PULL OFF TO THE RIGHT TO AVOID A TRAFFIC ACCIDENT. I WILL BE TAKING THE CAR BACK INTO VW OF OAKLAND. I AM DUE TO LEAVE THE STATE FOR VANCOUVER, WASHINGTON AND THEN DRIVE TO PENNSYLVANIA. AT THIS POINT THE PROBLEM IS A CAUSE FOR MAJOR CONCERN OVER THE SAFETY OF MY FAMILY AND MYSELF. I AM TOO WORRIED THAT THE CAR WILL SHUT OFF WHILE DRIVING DOWN AN INTERSTATE WHICH CAN/COULD RESULT IN A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552234November 14, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY GOING APPROXIMATELY 55 MPH CAR WOULD NOT ACCELERATE ANY FURTHER. CARS WERE SPEEDING BY AND I COULD NOT ACCELERATE. EPC LIGHT CAME ON. HAD TO GET OFF THE ROAD AND TURN THE VEHICLE OFF. CAR HAS DONE THIS MULTIPLE TIMES IN THE PAST YEAR THAT I HAVE OWNED IT. EPC LIGHT RESETS AFTER CAR SITS OFF FOR A FEW MINUTES AND PROBLEM GOES AWAY. DEALER SAYS NOTHING THEY CAN DO BECAUSE THE LIGHT GOES OFF BEFORE IT GETS TO THE DEALER. WHEN THIS HAPPENS IN THE MIDDLE OF THE HIGHWAY, IT IS VERY DANGEROUS BECAUSE YOU CANT ACCELERATE AND MOVE TO A SAFE SIDE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549659October 26, 2013
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY GOING APPROXIMATELY 50 MPH IN A MERGING LANE, CAR WOULD NOT ACCELERATE ANY FURTHER. CARS WERE SPEEDING BY AND I COULD NOT ACCELERATE. EPC LIGHT CAME ON. HAD TO GET OFF HIGHWAY AND HAVE CAR TOWED TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546030September 28, 2013
SERVICE BRAKES
THE REAR BRAKES SEEM TO BE DEFECTIVE IN DESIGN, THEY GRIND AND SCREECH WHEN THE VEHICLE IS CRAWLING ALONG, WE HAVE HAD THE DEALER REPLACE THEM AND THEY STILL DO IT AND VW SAYS THAT THEY DON'T KNOW HOW TO FIX IT AND WE ARE WORRIED THAT AS IT GETS WORSE IT WILL AFFECT THE SAFETY OF THE VEHICLE. THE DEALER MENTIONED THAT THERE ARE SEVERAL REPORTS OF THIS BUT VW HAS DONE NOTHING TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526198July 22, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE ENGINE WAS POWERED OFF BUT THE VEHICLE WAS STILL IN DRIVE AND HAD NOT BEEN SECURED IN PARK. THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WERE AWARE OF THE FAILURE BUT DID NOT HAVE A REMEDY AVAILABLE TO REPAIR THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WAS ABLE TO BE TURNED OFF WHILE STILL IN DRIVE. THE FAILURE AND THE CURRENT MILEAGES WERE 6,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10515119June 4, 2013
STEERING
CAME TO A STOP, TURNED CAR OFF, DECIDED TO MOVE IT UP A BIT. NO POWER STEERING, SOLID RED WARNING LIGHT. TURNED CAR OFF, TRIED AGAIN, SAME RESULT, NO POWER STEERING, SOLID LIGHT. TURNED CAR OFF, WAITING 30 SECONDS, RESTARTED POWER STEERING BACK, NO LIGHT. VERY CONCERNED THAT I AM IN EFFECT, REBOOTING THE SYSTEM TO GET MY ELECTRO POWER STEERING BACK..WHAT IF I WERE DRIVING AT THE TIME? WHAT IF IT WERE MY WIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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