Volkswagen Tiguan Complaints (2009)

168 consumer complaints on file.

#10553847November 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED WHILE REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ..UPDATED 03/18/14 *BF THE CONSUMER STATED DURING THE PAST 2 YEARS, SHE EXPERIENCED 5-6 EPISODES, IN WHICH THE ENGINE REVVED UP AND LURCHED FORWARD WHILE SHE WAS STOPPED WITH HER FOOT ON THE BRAKE, IN TRAFFIC OR AT A STOP SIGN. SHE AVOIDED AN ACCIDENT, BY SHIFTING TO PARK. THE MOST RECENT INCIDENT WAS ON 11/09/13 WHICH OCCURRED WHILE BACKING INTO A PARKING SPACE AND THE ENGINE REVVED AND THE VEHICLE LURCHED BACKWARDS. THE LOCAL VW DEALER EXAMINED THE VEHICLE TWICE IN THE LAST WEEK AND FOUND NO PROBLEMS. UPDATED 03/31/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552866November 19, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING 40 MPH WHEN THE DRIVER'S SIDE HEADLIGHT FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL ISSUE WITH THE FUSE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552322November 15, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE HEAD LIGHT WENT OUT TOOK CAR TO DEALER FOR REPLACEMENT AND WAS TOLD THAT THE ENGINE COMPARTMENT FUSE BOX WAS MELTING AND IT NEEDED TO BE REPLACED WHICH WE DID SO THAT THE CAR WOULD NOT CATCH ON FIRE AT A COST OF OVER $500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552153November 13, 2013
ELECTRICAL SYSTEM
LIGHTING FUSES MELTED - HAD THE VEHICLE IN MULTIPLE TIMES FOR LIGHT BULB ISSUES, ETC AND HAD THE RADIO SWAPPED OUT AND IT STILL CONTINUES TO GO OFF AND ON. LIGHTS WORKED HERE AND THERE BUT SEEMED TO ALWAYS GO OUT AFTER DRIVING A SIGNIFICANT AMOUNT OF TIME AND USUALLY AT NIGHT AND THEN AFTER SITTING WOULD WORK AGAIN IN THE MORNING *UNTIL IT WAS DRIVEN A BIT* - LIGHTING MELTED TO THE ENGINE AND WAS TOLD ALL FUSES NEEDED TO BE REPLACED BUT THE CAR CONTINUES TO HAVE ISSUES WITH THE ELECTRICAL SYSTEM. I CALLED THE DEALERSHIP - A SECOND DEALERSHIP AND THEN CORPORATE OFFICE AND NO ONE WOULD DO ANYTHING TO FIX THE ISSUE AND I WAS TOLD THEY NEVER HEARD OF THIS HAPPENING - COME TO FIND OUT IT IS A COMMON ISSUE IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551816November 11, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING DOWN THE HIGHWAY IN DARK, SNOWY, AND ICY CONDITIONS WITH MEDIUM TRAFFIC, SOME OF THE VEHICLE LIGHTS WENT OUT AND VW WARNING INDICATOR CAME ON SAYING MULTIPLE LIGHTS WERE OUT. AFTER PULLING OVER IN A SAFE LOCATION, FOUND RIGHT HIGH BEAM, RIGHT LOW BEAM, RIGHT FRONT BLINKER, RIGHT FOG LAMP, RIGHT REAR BLINKER, AND TAILLIGHT OUT. UPON FURTHER RESEARCH AND TROUBLESHOOTING, FOUND 30 AMP LIGHTING FUSE IN UNDER-HOOD FUSE BOX SEVERELY MELTED. ADDITIONAL RESEARCH REVEALED THAT THIS IS A COMMON VW PROBLEM AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551611November 9, 2013
EXTERIOR LIGHTING
BURNED OUT HEADLIGHTS AND TAILLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551486November 8, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS AND DAYTIME RUNNING LIGHTS WOULD INTERMITTENTLY WORK AND NOT WORK. SOMETIMES I WOULD TURN MY CAR ON AND ALL OF MY LIGHTS WOULD WORK, AND OTHER TIMES ALL OF THEM WOULD FAIL, OR JUST ONE SIDE. SOMETIMES THEY WOULD FAIL WHILE DRIVING. I TOOK THE CAR INTO ROYAL AUTOMOTIVE GROUP IN SAN FRANCISCO AND THEY INITIALLY CLAIMED IT WAS BAD BULBS, IT TOOK THEM 2 WEEKS TO WORK OUT IT WAS A FAULTY MAIN FUSE BOX. THIS WAS REPLACED UNDER WARRANTY BUT I HAVE STILL HAD CONTINUING PROBLEMS WITH MY HEADLIGHTS, INDICATORS AND DAY TIME RUNNING LIGHTS GOING OUT CONSTANTLY DYING OUT AND REQUIRING REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551503November 8, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR THE 2ND TIME IN LESS THAN A YEAR, WE HAD A FRONT HEADLIGHT GO OUT, THE BULB WASN'T BAD BUT THE FUSE WAS. THE FIRST TIME THE FUSE WAS BLOWN AND LOOKED LIKE IT HAD SLIGHTLY BEEN MELTED. THE MOST RECENT TIME THIS HAPPENED ON 10/19/13 THE FUSE WAS ALMOST TOTALLY MELTED AND ALSO SLIGHTLY DAMAGED THE FUSE NEXT TO IT. THIS IS A 2009 MODEL AND WE'VE ALREADY HAD TO REPLACE THE O2 SENSOR, ACCELERATOR COIL AND NOW TWO FUSES FOR THE HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551505November 8, 2013
ENGINE, ELECTRICAL SYSTEM
DRIVING ON THE HWY ,CHECK ENGINE LIGHT CAME ON AND EPC LIGHT ,ENGINE STARTS TO RUN VERY ROUGH,TOOK IT TO THE DEALER ,THEY SAID IT IS A COIL,REPLACED IT,A WEEK LATER THE SAME THING HAPPENED AGAIN ON THE HWY DOING 70 WITH FAMILY ,TOOK IT TO THE DEALER,THEY SAID ALL THE OTHER 3 COILS WENT BAD AT THE SAME TIME!!!!!! I AM REALLY AFRAID TO TAKE THIS CAR FOR A LONG TRIP ,THE OTHER ISSUE : THE FUSE MELTED CAUSING THE LICENSE BRAKE LIGHT HARNESS AND TRUNK OPENING TO FAIL TWICE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547775October 13, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WARNINGS AND ERRORS SHOWED UP ON THE DASH BOARD CONCERNING HEADLIGHT, BLINKER AND BRAKE-LIGHT OUTAGES. RESEARCHED ONLINE, TURNS OUT THE FUSE BOX STARTED MELTING CAUSING ONE OF THE FUSES TO MELT WHICH CAUSED THE ELECTRICAL MALFUNCTION WITH THE LIGHTS. THIS CAN APPARENTLY CAUSE A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538410September 2, 2013
ELECTRICAL SYSTEM
AFTER TAKING CAR IN TO BE SERVICED FOR AN OUT TAIL LIGHT IT WAS BROUGHT TO MY ATTENTION THAT THE FUSE BOX WAS MELTING AND CAUSING THIS PROBLEM. SERVICE MANAGER AND INTERNET SEARCH SHOWS THIS IS NOT AN UNCOMMON PROBLEM THAT VW IS AWARE OF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538004August 29, 2013
ELECTRICAL SYSTEM
THE F16 FUSE IN THE ENGINE BAY FUSE BOX IS COMPLETELY MELTED RESULTING IN FAILURE OF REVERSE LIGHTS, HEADLIGHTS, AND OTHER SAFETY EQUIPMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537601August 27, 2013
SERVICE BRAKES
MY WIFE'S VEHICLE WAS PARKED YES SHE SPILLED WATER ON THAT AREA, THANK GOD IT WAS PARKED. FROM WHAT I HAVE READ ABOUT THESE PARTICULAR E BRAKES THEY SEEM A VERY BAD DESIGN. I KNEW WHEN WE PURCHASED THE CAR IN 2009 JUST KNOWING AUTOS THIS WAS A TERRIBLE DESIGN AND FEATURE ESPECIALLY THE PLACEMENT. I READ ENOUGH ONLINE AFTER TODAY THIS HAS TO BE A RECALL I HAVE HAD PREVIOUS RECALLS ON BOTH MY VW SEAT BELTS, MISC. SENSORS BOTH A COUPLE OF TIMES EACH YES VW TOOK CARE OF IT BUT THIS SITUATION IS FAR TOO DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524505July 11, 2013
ENGINE
TAKING OFF AFTER GETTING FUEL CAR START TO IDLE ROUGH WHEN SLOWING DOWN. DROVE DIRECTLY TO DEALERSHIP LESS THAN A MILE WHERE THE CAR BARELY MADE IT INTO THE SERVICE AREA AND CHECK ENGINE LIGHT CAME ON. TIMING CHAIN BROKE AND BLEW ENGINE. VEHICLE HAS BEEN PERFECTLY MAINTAINED BY DEALER. IT APPEARS TO BE A RECURRING PROBLEM BASED ON INTERNET RESEARCH. FORTUNATELY, I WAS NOT DRIVING ON THE INTERSTATE AS NORMAL AT THAT TIME OF DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523748July 8, 2013
ELECTRICAL SYSTEM
A MAJOR SHORT OCCURRED IN THE FUSE BOX, WHICH CREATED ENOUGH HEAT TO CAUSE MELTING DAMAGE - REQUIRING REPLACEMENT AT GREAT COST TO ME. IT ALSO CAUSED MANY OF THE VEHICLE'S LIGHTING SYSTEMS TO BE INOPERATIVE. IN DISCUSSING THE ISSUE WITH OTHER OWNERS, IT IS CLEAR THAT THIS IS A COMMON, RECURRING ISSUE -- COMMON ENOUGH THAT VOLKSWAGEN SERVICE DEPARTMENTS HAVE STOCKED UP ON REPLACEMENT FUSE BOXES SO THEY ARE WELL-STOCKED TO REPLACE THEM WHEN THEY COME IN. VOLKSWAGEN OF AMERICA, HOWEVER, REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. *TR UPDATED 9/19/13 *CN MOST OF THE LIGHTS ON THE PASSENGER SIDE WENT OUT, EXCEPT FOR THE FRONT DRIVING LIGHT. THE CONSUMER RECEIVED A WARNING ON THE DASH, THAT THE FOG LIGHT, HEADLIGHT, BRAKE LIGHT, TAIL LIGHT AND TURN SIGNALS WERE ALL DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521147June 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A 30 AMP FUSE MELTED INSIDE THE FUSE BOX, CAUSING MY RIGHT SIDE HIGH AND LOW BEAM, FOG LIGHT, AND TURN SIGNAL, ALONG WITH THE RIGHT HALF OF ALL MY TAIL AND BRAKE LIGHTS TO STOP WORKING. *TR UPDATED 09/17/13*LJ THE CONSUMER STATED THE FUSE BOX WAS NOT REPAIRED. THE FUSE WAS REPLACED AND WAS BEING CAREFULLY MONITORED TO ENSURE IT WAS NOT MELTING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520573June 18, 2013
ELECTRICAL SYSTEM
I WAS TAKING MY VEHICLE IN FOR IT'S 40K SERVICE AND THE SERVICE TECH'S NOTICED SEVERAL TROUBLE CODES. ONE OF THESE CODES WAS AN OPEN-CIRCUIT FRONT HEADLIGHT WARNING. WHEN THEY CHECKED THE HEADLIGHT (WHICH I HAD RECENTLY REPLACED) OTHER LIGHTS STARTED SHORTING OUT. TURNS OUT THE MAIN FUSE FOR ALL LIGHTS HAD SHORTED AND THAT THE FUSE BOX ITSELF HAD STARTED TO MELT. THIS SHORTING AND MELTING WOULD HAVE CAUSED ALL THE LIGHTS ON THE CAR TO FAIL OR INCORRECTLY FUNCTION INCLUDING BRAKE LIGHTS. LUCKILY I DID NOT FIND THIS OUT WHEN SOMEONE RAN INTO ME, BUT INSTEAD LUCKILY DURING A SERVICE CHECK. RESEARCHING ON THE WEB SHOWS THAT THIS APPEARS NOT TO BE UNCOMMON. HERE ARE SOME EXAMPLE THREADS: HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5927373-FUSE-BOX-LEFT-LOW-BEAM-HEADLIGHT HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5618907-BLOWN-FUSE-CAUSING-RANDOM-EXT-LIGHTS-OUT-2009-TIGUAN HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5891263-2009-TIGUAN-REPLACED-ENGINE-FUSE-BOX-NO-ESP-OR-WINDSHIELD-WIPERS HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5940918-MELTING-FUSE-BOX-STRIKES-AGAIN!-%28THE-40K-CLUB..%29. *TR *UPDATED 09-18-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508638April 18, 2013
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
OVER THE LAST THREE MONTHS: FIRST-CHECK ENGINE AND EPC LIGHTS ON AND ENGINE PERFORMANCE LOW. SECOND-FUEL RAIL/SYSTEM PRESSURE TOO LOW. THIRD-BATTERY LIGHT CAME ON AND VEHICLE DID NOT HAVE NORMAL POWER (BATTERY BRAND NEW OCT12). FOURTH-HEADLIGHTS WENT OUT MULTIPLE TIME OVER A TWO WEEK PERIOD (BULBS BRAND NEW APR13). CAR IS WITH VW NOW FOR MELTED FUSE AND MELTED FUSE BOX. *TR UPDATED 09/17/13*LJ THE CONSUMER STATED THERE WERE MULTIPLE ELECTRICAL SYSTEM DTCS. THE FUSE BURNT AT THE CONNECTION AND BOTH RELAYS DUE TO AN OVERHEATED CONDITION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490709January 2, 2013
STRUCTURE, STEERING, SERVICE BRAKES
FIRST, THIS EXACT SAME SCENARIO ALSO HAPPENED IN OCTOBER 2010. THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING THE VEHICLE, AND NOW THIS TIME, WHEN MY HUSBAND WAS DRIVING THE VEHICLE. BOTH OF US, EACH HAVE 30+ YEARS OF DRIVING EXPERIENCE AND NEITHER OF US HAVE EVER BEEN INVOLVED IN A CRASH OR EXPERIENCED THIS TYPE OF LOSS OF CONTROL IN A VEHICLE, EVER. BOTH INCIDENTS OCCURRED WHILE TURNING A CORNER AT APPROXIMATELY 5 TO 15 MPH IN APPROXIMATELY 1- 3 INCHES OF NEW SNOW. THE CAR SLID WITH TOTAL LOSS OF STEERING AND BRAKES, SMASHING INTO THE CURB, BREAKING THE AXLE, CONTROL ARM, STEERING KNUCKLE, ETC... THERE WAS NO CONTROL WHATSOVER. THIS WAS NOT ICE. THIS HAS NEVER EVER HAPPENED BEFORE WITH ANY OTHER VEHICLE WE HAVE EVER DRIVEN. THE CAR DID NOT CORRECT ITSELF EVEN WHEN THE STEERING WHEEL WAS RELEASED. WE BELIEVE THERE IS A DEFICIENCY IN THE ESP MONITORING SYSTEM. THE ESP SYSTEM TOTALLY FAILED WHILE TURNING. THE ESP SENSORS DID NOT DETECT THE SITUATION AND DID NOT REACT AT ALL INDEPENDENT OF THE DRIVER. THE ESP SYSTEM DID NOT USE THE VEHICLE'S BRAKING SYSTEM TO "STEER" THE VEHICLE BACK ON TRACK. THE ESP DID NOT INITIATE ANY BRAKING INTERVENTION AT ALL. IT WAS LIKE ALL SYSTEMS JUST TOTALLY MALFUNCTIONED. HORRIBLE. SOMEONE IS GOING TO BE SERIOUSLY HURT. I AM THANKFUL ANOTHER VEHICLE OR PERSON WAS IN THE AREA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475282September 13, 2012
ENGINE
VEHICLE COMPLETELY STOPPED WHILE I WAS DRIVING ON THE FREEWAY. I WAS IN THE FAR LEFT LANE, AND THE ENGINE FAILED AND I WAS NOT ABLE TO MOVE TO THE RIGHT SHOULDER. I PUT MY HAZARDS ON AND CALLED FOR ASSISTANCE. WHILE ON THE PHONE IT WAS CLEAR THAT I WAS NOT IN A SAFE POSITION, SO MYSELF AND MY PASSENGER EXITED THE VEHICLE WHEN THERE WAS A BREAK IN TRAFFIC. WE WERE ABLE TO GET ACROSS TO THE RIGHT SIDE OF THE ROAD, BEHIND A GUARDRAIL. WHILE ON THE PHONE WITH 911 SOMEONE SLAMMED INTO THE BACK OF MY CAR, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. LUCKILY NO ONE WAS INJURED, AND NO OTHER CARS WERE AFFECTED. BOTH VEHICLES WERE INOPERABLE AND HAD TO BE TOWED FROM THE SCENE. I WAS TOLD BY THE VOLKSWAGEN DEALERSHIP THAT AN ENGINE COIL BROKE OFF, AND BACKFED INTO THE HARNESS, CAUSING THE ENGINE TO FAIL. IN ADDITION, I HAD JUST BEEN TO THE DEALER FOR AN OIL CHANGE THAT MORNING, AND HAD DRIVEN 8 MILES WHEN THE INCIDENT HAPPENED. THE DEALER SAYS THERE IS NO RELATIONSHIP, AND THAT ENGINE PARTS FAILED. I AM CONCERNED THAT THERE IS A DEFECT WITH THIS PART, AS I HAVE VERY LOW MILEAGE ON THE VEHICLE. THIS INCIDENT PUT ME IN AN EXTREMELY UNSAFE SITUATION, AND I WANT TO REPORT THIS IN ORDER TO FIND OUT IF THIS IS A DEFECTIVE PIECE, SO THAT THIS DOES NOT HAPPEN TO ANYONE ELSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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