Volkswagen Tiguan Complaints (2011)

162 consumer complaints on file.

#10759668August 27, 2015
EXTERIOR LIGHTING
DRIVING DOWN THE HIGHWAY WHEN I REALIZED BOTH OF MY HEADLIGHTS WERE OUT. IT WAS LIGHT WHEN I LEFT MY HOUSE SO I DIDN'T NOTICE, I HAD TO DRIVE WITHOUT HEADLIGHTS. JUST A LITTLE STRANGE THAT ALL OF A SUDDEN BOTH HEADLIGHTS GO OUT AT THE EXACT SAME TIME. SO I CALLED TO ASK TO BRING MY CAR IN AND THE GIRL TOLD ME THERE ARE NO RECALLS FOR THIS. I SEE RECALL 97Z9 FOR EXTERIOR LIGHTING. SHE TELLS ME I'LL HAVE TO PAY TO FIX IT AND IF THERE IS A RECALL IN THE FUTURE I CAN GET A REFUND. GREAT CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748922August 15, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
VEHICLE JUST OVER 45K AND WAS TOLD THE CLOCK SPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO DISPLAYS AN AIRBAG ERROR, WHICH THE DEALER CANNOT CONFIRM IF THIS IMPACTS MY ACTUAL AIRBAG SYSTEM. I'M TOLD THE OVER $750+ TO SERVICE. GIVEN THE POTENTIAL SAFETY IMPACT OF THIS DEVICE, I FIND IT RIDICULOUS THAT ONE, IT SHORTED, AND TWO, THE COST AND THE DEALERSHIP / VW CORPORATE UNWILLING TO ADDRESS THE CONCERN, OTHER THAN TO SAY I AM OUT OF WARRANTY. ITS VERY DANGEROUS NOT KNOWING IF THE CLOCK SPRING IMPACTS THE AIR BAG SYSTEM IN MY VEHICLE, LET ALONE NOT HAVING A FUNCTIONING HORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731124June 29, 2015
ENGINE, VEHICLE SPEED CONTROL
I WAS TURNING LEFT OFF OF A HWY. I ATTEMPTING TO ACCELERATE TO 40 MILES AND THE CAR HESITATED LIKE IT WAS SWITCHING GEARS, DECREASED IN SPEED AND STARTED SHAKING. I PULLED OVER, CHECKED THE GAS CAP, - IT WAS CLOSED. TURN CAR OFF FOR A FEW MINUTES, RESTARTED, CAR STILL SHAKING. I DROVE THE CAR TO SAFE PLACE OFF THE ROAD. THE CAR WOULD NOT ACCELERATE PAST 20 MILES HOURS. I PUT THE HAZARD LIGHTS ON, BUT THEY KEPT GOING OFF. THEN I CALLED THE TOW TRUCK. THE CAR HAD RECEIVED SCHEDULED MAINTENANCE INCLUDING SPARK PLUG CHANGES TWO DAYS AGO, BUT THEN THIS HAPPENED. VOLKSWAGON DEALER SERVICE FOLKS SAID THE PROBLEM WAS THE IGNITION COIL MISFIRED. ORIGINALLY CHARGED 300 TO HAVE IT FIX, THEN DISCOUNTED AND PAID 200. I SEE THERE ARE NUMEROUS RECENT COMPLAINTS ABOUT THE IGNITION COILS IN THE YEARS AROUND MY MODEL YEAR, AND VOLKSWAGON RECALLED THE IGNITION COIL A FEW YEARS AGO FOR OLDER MODELS. I THINK THEY NEED TO EXTEND THE RECALL TO COVER THE 2011 YEAR. THIS IS A SAFETY HAZARD. I REPORTED IT TO VOLKSWAGON. THE CAR BEHIND ME ALMOST HIT ME IN THE BACK. A BLOCK FURTHER I WOULD HAVE BEEN ON A HIGHWAY DRIVING 70 MILES PER HOUR. I LOVE MY VOLKSWAGON, BUT THIS WAS A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723855June 7, 2015
ENGINE
PROBLEMS STARTED AT 15,822 MILES. PARKING BRAKE SWITCH JAMMING. AT 44,690 MILES ENGINE AND EPC. LIGHTS COMES ON, ENGINE STALLS WHILE DRIVING. FOUND 2 FAULTS SET INECM FOR RANDOM CYLINDER MISS FIRES (P0300) AND MISS FIRES ON CYL 2 (P0302). CHECKED FREEZE FROM DATA AND FOUND FAULT WERE SET AT ENGINE START UP. PERFORMED DE-CARBAN SERVICE, AT 45,400 OIL LEAK FROM DRAIN PLUG WASHER. LONG-LIFE WASHER ON DRAIN PLUG LEAKING. BLUETOOTH MALFUNCTIONING AND HAD TO BE REPLACED AT 49,084. ALSO PROBLEM AND FOUND INTERNAL MALFUNCTION IN NEW MODEL. AT 50,011 MILES, FOUND FAULTS FOR INTAKE MANIFOLD RUNNER POSITION SENSOR/SWITCH CIRCUIT RANGE PERFORMANCE. REPLACED INTAKE MANIFOLD AND RESEAL FUEL INJECTORS. AT 54,618 MILES, DRIVER SIDE HEADLIGHT BULB REPLACED. FOUND VALVE COVER GASKET LEAKING. AT 54,902 MILES FOUND VALVE COVER AND UPPER CHAIN COVER GASKET LEAKING. REPLACED VALVE COVER SEALANT, UPPER TIMING CHAIN COVER AND VACUUM PUMP GASKET. AT 63,186 MILES. FUEL RAIL PRESSURE TOO LOW, DETERMINED HIGH PRESSURE PUMP INTERNALLY FAULTY. AT 68.222 MILES DRIVER DOOR HINGES LOOSE. AT 68,222 MILES FUSE PROBLEMS. F16 BURNED AS WELL AS PANEL. HAD ALSO REPLACED FUEL PRESSURE REGULATOR FUSE. PROBLEMS ARE ON GOING. CAR IS UNSAFE TO DRIVE. IT STILL LOOSES POWER AND STALLS WHILE DRIVING. ENGINE AND EPC LIGHTS COME ON INTERMITTENTLY. VW USA IS AWARE OF THE PROBLEM, BUT WILL NOT TAKE RESPONSIBILITY AND DECLARE THE CAR UNSAFE. IT IS JUST A MATTER OF TIME BEFORE A MAJOR ACCIDENT WITH FATALITIES OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702212March 27, 2015
ELECTRICAL SYSTEM, AIR BAGS
VEHICLE JUST UNDER 45K AND WAS TOLD THE CLOCKSPRING SHORTED WITH NO REAL REASON AS TO WHY THIS WOULD HAPPEN SO EARLY IN THE VEHICLE LIFE. THE IMPACT OF THE FAILURE FROM WHAT I CAN VISUALLY TELL IS THAT I HAVE NO HORN, THE ELECTRONIC CONSOLE DOES NOT FUNCTION AND ALL BUTTONS ON THE STEERING WHEEL DO NOT WORK. THE CONSOLE ALSO DISPLAYS AN AIRBAG ERROR, WHICH THE DEALER CANNOT CONFIRM IF THIS IMPACTS MY ACTUAL AIRBAG SYSTEM. I'M TOLD THE PART COSTS $290 PLUS $400 IN LABOR COSTS. GIVEN THE POTENTIAL SAFETY IMPACT OF THIS DEVICE, I FIND IT RIDICULOUS THAT ONE IT SHORTED, TWO THE PRICE IN LABOR TO REPLACE AND THE DEALERSHIP / VW CORPORATE UNWILLING TO ADDRESS THE CONCERN, OTHER THAN TO SAY I AM OUT OF WARRANTY. THIS WAS A REAL PROBLEM WITH OTHER MODELS IN THE VW LINE UP, INCLUDING A HUGE RECALL FOR CHRYSLER. I REALLY THINK SOMEONE SHOULD LOOK INTO THIS ISSUE AND DETERMINE IF THERE IS A RECALL THAT SHOULD BE DONE HERE. VERY DANGEROUS NOT KNOWING IF THE CLOCKSPRING IMPACTS THE AIR BAG SYSTEM IN MY VEHICLE, LET ALONE NOT HAVING A FUNCTIONING HORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692818March 8, 2015
ENGINE
WHILE OPERATING THE VEHICLE IT BEGAN TO SHAKE, LOSE SPEED--THE ECM WARNING LIGHT CAME ON--WAS DETERMINED THAT AN IGNITION COIL HAD FAILED--HAVE HAD A ANOTHER IGNITION COIL FAILURE IN FEB. 2015. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682051February 9, 2015
WHEELS
ALUMINUM WHEEL HAS CRACK IN IT WITH NO DAMAGE TO TIRE OR AXLE. TIRE WENT FLAT. ONE SERVICE PERSON SAYS DEFECTIVE. ONE WEEK LATER ANOTHER SAID "YOU MUST HAVE HIT SOMETHING", WHICH WE DIDN'T. I HAVE PICTURES. I HAVE ESCALATED AT VW. THEY DON'T WANT TO PAY FOR IT. NUMBER ON WHEEL IS: KBA 46696. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678667January 24, 2015
ELECTRICAL SYSTEM
LAST WEEK MY WIFE TOLD ME THAT SHE COULD SMELL AN ELECTRICAL SHORT AND FEEL A BURNING SENSATION COMING FROM HER VW DRIVER?S SEAT WHILE SHE HAD HER SEAT WARMER ON. I IMMEDIATELY HAD HER TAKE IT IN TO THE LOCAL VW DEALERSHIP SERVICE CENTER FOR DIAGNOSIS. THIS ISSUE IS A FIRE HAZARD AND SAFETY ISSUE AS WE COULD NOT DRIVE THE CAR FOR FEAR THAT THE SHORT IN THE ELECTRICAL SYSTEM COULD CAUSE A FAILURE OF THE POWER ASSISTED SYSTEMS WHILE IN MOTION RENDERING THE CAR UNMANAGEABLE IN TRAFFIC. ADDITIONALLY, WE COULD NOT DRIVE THE CAR BECAUSE THE BURNING PAIN TRANSMITTED THROUGH THE DRIVER?S SEAT TO MY WIFE?S FLESH WAS PAINFUL ENOUGH TO POTENTIALLY DISTRACT HER FULL ATTENTION FROM DRIVING. BECAUSE OF THE POTENTIAL FIRE HAZARD AND SAFETY FAILURE?S WE MUST INSIST THAT VW TAKE FULL RESPONSIBILITY FOR THE REPAIR OF OUR VEHICLE AND REIMBURSE US PROMPTLY FOR OUR COSTS AND EXPENSES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10668315December 26, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE SHIFTED TO A LOWER GEAR (IT IS AUTOMATIC), ALMOST KILLING OUR FAMILY ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653409November 7, 2014
FUEL/PROPULSION SYSTEM
CAR LOST POWER AND LURCHED, ENGINE LIGHT STARTED FLASHING, CAR WOULD NOT DRIVE OVER 20-30 MPH. WAS ABLE TO PULL CAR OVER OFF OF 2-LANE ROAD. COULD NOT START CAR. HAD TO HAVE A TOW. THIS IS THE SECOND TIME THAT THERE HAS BEEN A FUEL INJECTION SYSTEM PROBLEM AND THE FIRST HAPPENED ALMOST A YEAR AGO. THE FUEL PUMP WAS "BAD" ACCORDING TO THE SERVICE DEPARTMENT. CAR WAS REPAIRED, ALONG WITH A REPLACED FUEL INJECTOR (2ND TIME). PICKED UP CAR AND PROCEEDED TO LEAVE THE DEALER. CAR WAS DRIVING LIKE A TRUCK AND WOULD NOT GO OVER 30 MPH. ENGINE LIGHT REPEATEDLY FLASHING, BAD FUMES IN CAR. WAS ABLE TO GET OUT OF TRAFFIC AND TURN AROUND AND MAKE IT BACK TO THE DEALER. TODAY IT'S THE COIL. AND "THIS IS A FLUKE" AND CAN HAPPEN AT ANYTIME. THEY ARE REPLACING THE COIL, BUT NOW WHEN WILL THE NEXT ONE HAPPEN? THIS 2011 TIGUAN HAS HAD NUMEROUS FUEL PROBLEMS SINCE I BOUGHT IT. ALSO, I DID EXPERIENCE THE EXTERNAL LIGHTS RECALL ISSUE AND THIS WAS FIXED EARLIER THIS YEAR. SEEMS THERE IS A LOT WRONG WITH THIS CAR AND NOW I HAVE NO IDEA WHEN THE NEXT ISSUE WILL HAPPEN AND WHERE I WILL BE WHEN THAT HAPPENS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640996October 6, 2014
FUEL SYSTEM, GASOLINE
2011 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO RECALL REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED, THE FAILURE HE EXPERIENCED, WAS NOT COVERED UNDER RECALL # 14V441000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638812September 24, 2014
EXTERIOR LIGHTING
HEADLIGHT WENT OUT ON A CAR WITH ONLY 30,000 MILES ON CAR. HAD TO REPLACE RIGHT HIGH INTENSITY DISCHARGE BULB WITH BALLAST AT A COST OF $305.36!!! I HAVE HEARD THERE HAVE BEEN MANY COMPLAINTS REGARDING HEADLIGHTS FAILING IN 2011 VW TIGUANS. WANTED TO ADD MY NAME TO THE LIST OF COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638051September 22, 2014
ENGINE, ELECTRICAL SYSTEM
WE BOUGHT 2011 VW TIGUAN SE IN MAY 2011, AND THIS NOTORIOUS IGNITION-COIL ISSUE HAPPENED TWICE TO US ALREADY. BELOW IS THE TIMELINE & DETAILS. ON 4/19/2014, WE FINISHED THE LAST MANUFACTURER-COVERED-SERVICE AT A DEALERSHIP (3 YEARS/36K MILES), AND WE WERE TOLD OUR CAR IS IN VERY GOOD CONDITION. ON 5/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED. ON 5/16/2014, THE STAFF OF THE SAME DEALERSHIP AS ABOVE CHECKED THE CAR & TOLD US #1 & #2 IGNITION COILS WERE DEAD. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. ON 9/13/2014, WE FINISHED THE RECALL SERVICE FOR THE CAR REGARDING TO THE FUEL BUBBLES ISSUE. ACCORDING TO THE STAFF OF THE SAME DEALERSHIP AS ABOVE, THE SOFTWARE RELATED TO THE ISSUE HAS BEEN CORRECTED, AND EVERYTHING ELSE CHECKED WAS OK. ON 9/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED AGAIN! IT BEHAVED EXACTLY THE SAME WAY AS IT DID IN MAY. WE HAVE TO TOW THE CAR TO THE SAME DEALERSHIP AS ABOVE. ON 9/16/2014, THE STAFF OF THE DEALERSHIP CHECKED THE CAR & TOLD US #4 IGNITION COIL WAS DEAD. I ASKED THEM TO REPLACE BOTH #3 AND #4 IGNITION COILS THIS TIME. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. I ALSO ASKED THE STAFF, "IS IT NORMAL TO HAVE THIS IGNITION COIL SO OFTEN FOR A 3 YEAR OLD CAR? HOW FREQUENTLY WE HAVE TO REPLACE THE IGNITION COIL? I DON'T WANT MY WIFE AND BABY STUCK IN TRAFFIC LIKE THIS TIME.". HOWEVER, NO ANSWER OR SUGGESTION WAS GIVEN SINCE THE STAFF CLAIMED HE'S NOT A MECHANICS. THIS TIME, WE HAVE TO PAY FOR THE TOWING SERVICE, PARTS, AND THE LABOR COST (1.5 HOURS?!). THE STAFF SUGGESTED US TO SAVE THE RECEIPT FOR FUTURE JUST IN CASE THERE WOULD BE A RECALL RELATED TO THIS ISSUE. I SEARCHED THE VW IGNITION COIL ISSUE ONLINE AND FOUND THIS WEBSITE AND OTHER RESOURCES TO FILE THE COMPLAINTS. THEN I REALIZED THIS NOTORIOUS IGNITION COIL ISSUE HAS BEEN THERE FOR A WHILE WITH VW CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638054September 22, 2014
ENGINE, ELECTRICAL SYSTEM
WE BOUGHT 2011 VW TIGUAN SE IN MAY 2011, AND THIS NOTORIOUS IGNITION-COIL ISSUE HAPPENED TWICE TO US ALREADY. BELOW IS THE TIMELINE & DETAILS. ON 4/19/2014, WE FINISHED THE LAST MANUFACTURER-COVERED-SERVICE AT A DEALERSHIP (3 YEARS/36K MILES), AND WE WERE TOLD OUR CAR IS IN VERY GOOD CONDITION. ON 5/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED. ON 5/16/2014, THE STAFF OF THE SAME DEALERSHIP AS ABOVE CHECKED THE CAR & TOLD US #1 & #2 IGNITION COILS WERE DEAD. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. ON 9/13/2014, WE FINISHED THE RECALL SERVICE FOR THE CAR REGARDING TO THE FUEL BUBBLES ISSUE. ACCORDING TO THE STAFF OF THE SAME DEALERSHIP AS ABOVE, THE SOFTWARE RELATED TO THE ISSUE HAS BEEN CORRECTED, AND EVERYTHING ELSE CHECKED WAS OK. ON 9/15/2014, THE CAR'S ENGINE LIGHT CAME ON AND THE CAR CANNOT INCREASE ITS SPEED AGAIN! IT BEHAVED EXACTLY THE SAME WAY AS IT DID IN MAY. WE HAVE TO TOW THE CAR TO THE SAME DEALERSHIP AS ABOVE. ON 9/16/2014, THE STAFF OF THE DEALERSHIP CHECKED THE CAR & TOLD US #4 IGNITION COIL WAS DEAD. I ASKED THEM TO REPLACE BOTH #3 AND #4 IGNITION COILS THIS TIME. AFTER THEY REPLACED THEM, THE ISSUE HAS GONE. I ALSO ASKED THE STAFF, "IS IT NORMAL TO HAVE THIS IGNITION COIL SO OFTEN FOR A 3 YEAR OLD CAR? HOW FREQUENTLY WE HAVE TO REPLACE THE IGNITION COIL? I DON'T WANT MY WIFE AND BABY STUCK IN TRAFFIC LIKE THIS TIME.". HOWEVER, NO ANSWER OR SUGGESTION WAS GIVEN SINCE THE STAFF CLAIMED HE'S NOT A MECHANICS. THIS TIME, WE HAVE TO PAY FOR THE TOWING SERVICE, PARTS, AND THE LABOR COST (1.5 HOURS?!). THE STAFF SUGGESTED US TO SAVE THE RECEIPT FOR FUTURE JUST IN CASE THERE WOULD BE A RECALL RELATED TO THIS ISSUE. I SEARCHED THE VW IGNITION COIL ISSUE ONLINE AND FOUND THIS WEBSITE AND OTHER RESOURCES TO FILE THE COMPLAINTS. THEN I REALIZED THIS NOTORIOUS IGNITION COIL ISSUE HAS BEEN THERE FOR A WHILE WITH VW CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618373August 2, 2014
ENGINE
TIMING CHAIN TENSIONER FAILED CAUSING THE TIMING TO JUMP DESTROYING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588274May 14, 2014
ELECTRICAL SYSTEM, ENGINE
TWICE WHILE DRIVING, THE CAR HAS SHUT OFF. ONCE WHEN LEAVING A PARKING LOT. ONCE ON THE INTERSTATE IN TRAFFICK, GOING UNDER 20 MPH. THE DEALERSHIP REPLACED THE J519 MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584815April 25, 2014
ELECTRICAL SYSTEM, ENGINE
VEHICLE RAPIDLY DECELERATED FROM 50 MILES PER HOUR TO APPROXIMATELY 30 MILES PER HOUR. CHECK ENGINE AND EPC WARNING LIGHTS ILLUMINATED. ENGINE RAN ROUGH AND ACCELERATION ABOVE 35 MILES PER HOUR WAS NOT POSSIBLE. VOLKSWAGEN DEALERSHIP REPLACED ALL FOUR IGNITION COILS. VOLKSWAGEN LATER AGREED TO REIMBURSE COST OF THE IGNITION COILS BUT REFUSED REIMBURSEMENT FOR RELATED LABOR CHARGES STATING NO OUTSTANDING RECALL IN EFFECT FOR THE IGNITION COILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579502April 14, 2014
ENGINE, POWER TRAIN
THE ENGINES REAR MAIN OIL SEAL STARTED LEAKING. BROUGHT IT TO VOLKSWAGEN DEALER WHERE THE CAR WAS BOUGHT AND STATED THAT THERE WAS THOUGHT TO BE AN OIL LEAK AND WHILE THE OIL CHANGE WAS DONE IF THEY COULD TAKE A LOOK IT WOULD BE GREATLY APPRECIATED. NOW AT 65000 MILES AND 5000 OVER THE FACTORY WARRANTY THEY FINALLY ACKNOWLEDGE THE PROBLEM AND ARE WANTING OVER $1500 TO FIX IT. THE WHOLE UNDERSIDE OF THE CAR IS SOAKED IN OIL AND MY ONCE NICE DRIVEWAY LOOKS LIKE A TRUCK STOP. VOLKSWAGEN REFUSES TO WORK WITH US. I FIND IT ABSOLUTELY RIDICULOUS THAT SUCH A NEW CAR SHOULD HAVE SUCH AN EXPENSIVE ISSUE WITH SO LITTLE MILES. MY WORK TRUCK HAS 300K MILES AND HAS YET TO DRIP EVEN A DROP OF OIL IN MY DRIVEWAY... AND ITS OVER 10 YEARS OLD. THE BIGGEST KICKER IS THE DEALERS LACK TO ACKNOWLEDGE THE PROBLEM TILL WELL AFTER THE WARRANTY WAS PASSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575523March 29, 2014
ENGINE, FUEL/PROPULSION SYSTEM
THIS CAR DOES NOT FEEL SAFE. SEVERAL TIMES THE CAR HAS JUST STOPPED. STOPPED AT A TRAFFIC LIGHT AND STARTED TO GO AND CAR JUST DIED. NO LIGHTS, NO WARNING. I START UP THE CAR, MOVE FORWARD AND GET READY TO PULL OUT INTO TRAFFIC AND CAR JUST DIES. VW SAID THEY NEED TO HAVE WARNING LIGHTS OR SOMETHING SO THEY CAN GET THE INFORMATION FROM THE COMPUTER AND SINCE THERE ARE NONE, IT WON'T TELL THEM ANYTHING. EVEN IN HIGH-SPEED DRIVING IT SOMETIMES FEELS LIKE THERE IS A LULL OR THAT FUEL IS NOT BE INJECTED. CAR DOES NOT FEEL SAFE. I ONLY USE PREMIUM GAS AND KEEP IT ABOVE 1/4 OF A TANK AS WELL. I DO NOT TRUST THIS CAR. UNFORTUNATELY, I CANNOT CHANGE IT OUT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559447January 11, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE HAD A PARTIAL LOSS OF EXTERIOR LIGHTING ON OUR 2011 VW TIGUAN AT ROUGHLY 61,000 MILES. WE LOST PASSENGER SIDE HEADLIGHT, REAR DRIVER SIDE BLINKER, FRONT PASSENGER BLINKER, REVERSE LIGHTS, AND TAG LIGHTS. WE TRIED TO REPLACE THE BULBS BUT BULBS WERE FINE. I ALSO CHECKED ALL FUSES AND ALL WERE OK NONE WERE BLOWN. WE THEN TOOK THE CAR TO AN IMPORT SPECIALIST SINCE THE CAR WAS NO LONGER UNDER WARRANTY. THEY FOUND A CIRCUIT UNDER THE FUSEBOX THAT OVERHEATED AND MELTED. THEY REPLACED THE CIRCUIT AND THE LIGHTING WAS RESTORED, HOWEVER THEY SAID THAT IT WOULD MOST LIKELY HAPPEN AGAIN. THE REPLACED CIRCUIT ONLY LASTED ABOUT THREE WEEKS AND NOW WE HAVE LOST THE SAME EXTERIOR LIGHTING AS BEFORE. WE CONTACTED VW SERVICE AND THEY SAID BASED ON OUR VIN # THERE WAS NO RECALL FOR OUR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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