Volkswagen Tiguan Complaints (2010)

110 consumer complaints on file.

#10855516April 14, 2016
ELECTRICAL SYSTEM
VEHICLE LEFT TURN INDICATORS FLASH WHEN TURN SIGNAL CONTROL ARM PLACED IN THE POSITION TO MAKE A RIGHT TURN. THIS PROBLEM OCCURS WHETHER IN MOTION OR STATIONARY AND EVERY TIME THE CONTROL ARM IS PLACED IN THE RIGHT TURN POSITION. I BELIEVE THE DEFECTIVE COMPONENT IS THE ENTIRE TURN SIGNAL CONTROL ARM ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840229March 7, 2016
ENGINE, FUEL/PROPULSION SYSTEM
THE MOTOR STARTED TO RUN ROUGH. IT WAS IDELING FROM 1500 TO 2000 RPM. I WAS TOLD IT IS THE PRESSURE CONTROL VALVE. I CHANGED THE DIAPHRAM IN THE P.C.V. IT WAS TORN . IT ALSO CAUSED MY REAR MAIN MOTOR SEAL TO START TO LEAK OIL. PROBLEM ONLY GOT WORSE AS NOW I HAVE A FUEL INJECTOR STUCK SHUT. I DRIVE CITY ONLY . CAR HAS 76000 MILES ON IT . REAR MAIN SEAL BLEW BECAUSE OF THE FAULTY P.C.V. IT CONTROLS ENGINE AND OIL PREASSURE. ESTIMATED REPAIR IS 1500.00TO 2200.00 . I HAVE READ THIS HAS HAPPENED TO SOME OTHER VW TIGUAN OWNERS. THALK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823939February 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGON TIGUAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME UNRESPONSIVE AND THE ENGINE WOULD NOT OPERATE AS NORMAL. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER BELT FAILED AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789083November 8, 2015
ENGINE
WHILE DRIVING 25-30 MPH ON A CITY STREET, VEHICLE STOPPED ACCELERATING (MUCH LIKE RUNNING OUT OF GAS...) DEALER STATES TIMING CHAIN TENSIONER FAILED DESTROYING ENGINE-I UNDERSTAND VW HAS A TSB OUT ON THIS FOR YEARS AND THOUGH I SERVICED MY VEHICLE AT DEALER, NEVER KNEW OF THIS POTENTIAL PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777827September 26, 2015
ENGINE, ELECTRICAL SYSTEM
EMAILED TO TO VW CUSTOMER CARE ON 9/26/15, ONE COULD ARGUE THESE ARE SAFETY RELATED, THE FUSE BOX WAS MELTED. THE ENGINE TIMING CHAIN SLIPPED & CAUSED ENGINE DAMAGE THAT WOULD HAVE BEEN MORE EXPENSIVE TO REPAIR THAN THE COST OF A NEW ENGINE. TO CUSTOMER CARE: WE'VE HAD SIGNIFICANT PROBLEMS WITH OUR 2010 TIGUAN - DOES VW OFFER ANY FINANCIAL HELP WITH THESE (FACTORY DEFECTS?) - REPLACE FUSE BOX: $550, 8/16/2013 PARTS & LABOR, ODOMETER WAS NOT STATED ON INVOICE - NEW ENGINE: $6,866.16, 05/13/2015 PARTS AND LABOR, ODOMETER 66,539 MILES THE DEALER OFFERED NO WARRANTY COVERAGE & THEIR PRICE WAS HIGH SO WE WENT ELESEWHERE - DO NOT PLAN TO BUY OR RECOMMEND VW IN THE FUTURE CONSIDERING THESE LARGE ISSUES I HAVE THE RECEIPTS, WILL SCAN & E-MAIL IF THAT HELPS - SERVICE LOCATION: VOLKS & RINGS, 13669 WARWICK BLVD, NEWPORT NEWS, VA 23602 - VOLKS & RINGS PHONE: 757-874-0018 [XXX] [XXX] YORKTOWN, VA 23693 CELL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748008August 11, 2015
ELECTRICAL SYSTEM
FOLLOWING SECOND TIME OF CHANGING BOTH HEADLAMPS BULBS, ONLY ONE BULB TURNED ON, AFTER OPENING THE FUSE BOX ON THE ENGINE COMPARTMEN, IT WAS DISCOVER THE 30AMP FUSE MELTED ON ONE SIDE OF THE BLADE HOWEVER THE FUSE ITS SELF DID NOT MELT INSIDE AS ITS DESIGN AND THE SOCKET OF THE FUSE BOX APPEARS TO SUFFER A HI HEAT TEMPERATURE WITCH DEFORMED THE PLASTIC SUROUNDING THE FUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733427July 11, 2015
ENGINE
REAR MAIN SEAL GUSHING OIL DUE TO DEFECTIVE SEAL, TIMING COVER SEAL LEAKING, RECIRCULATION VALVE LEAKING, CRANKCASE VALVE LEAKING. REGULAR MAINTAINANCE ON CAR, OTHERWISE IN PERFECT CONDITION. NO REASON FOR THIS TO HAPPEN WITH SUCH LOW MILES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724925June 12, 2015
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
IN FEBRUARY 2014, MY TIGUAN BEGAN STALLING WHEN I WOULD SLOW DOWN TO ENTER AN OFF OR ON RAMP. I WOULD SLOW DOWN, BUT WHEN I ATTEMPTED TO SPEED BACK UP, THE CAR WOULD BEGIN STALLING OUT, AT TIMES STALLING OUT COMPLETELY. I CHANGED FUEL, THINKING THAT MIGHT BE THE PROBLEM, BUT IT WASN'T. MY NEIGHBOR, WHO HAD JUST BOUGHT A 2014 TIGUAN, TOLD ME HE HAD RECEIVED A RECALL NOTICE REGARDING STALLING ISSUES INVOLVING THE FUEL PUMP IN ALL TIGUANS FROM 2009-2014. I GOOGLED THE RECALL, AND THEN MADE AN APPOINTMENT REGARDING THIS ISSUE, TAKING MY CAR IN ON MAY 5, 2014 AT HALLMARK VOLKSWAGON, BAKERS BRIDGE RD IN FRANKLIN, TN. THE SERVICE DEPARTMENT, ACCORDING TO MY PAPERWORK, STATES THEY "REPLACED TRANSFER PUMP IN TANK ON DRIVER SIDE THEN TEST DROVE. FOUND FUEL PRESSURE STILL LOW. REPLACED IN TANK FUEL PUMP (PASSENGER SIDE) THEN RECHECKED. FUEL PRESSURES OK AND NO LONGER STALLS." SINCE THAT SERVICE DATE, MY TIGUAN HAS BEEN BACK TO BE SERVICED SEVERAL TIMES, FOR CONTINUED STALLING ISSUES, AND TO DATE, HAS NOT BEEN RESOLVED. THE STALLING NOW OCCURS AT DIFFERENT TIMES AND MORE FREQUENTLY. THE "SAFETY ISSUE" REGARDING THE STALLING IS A SERIOUS ONE, IN THAT WHEN MY TIGUAN BEGINS STALLING OUT, MY FOOT IS ON THE GAS PEDAL AND NOT THE BRAKE, RESULTING IN THE DRIVER BEHIND ME NOT KNOWING THAT I AM EITHER SLOWING DOWN OR COMING TO A STOP. I HAVE COME VERY CLOSE TO BEING REAR-ENDED ON NUMEROUS OCCASIONS DUE TO THIS ISSUE, AND IT IS ONLY A MATTER OF TIME, BEFORE I DO GET REAR-ENDED, AND THE LIKELIHOOD OF IT BEING ON A HIGHWAY BY A SEMI TRUCK IS VERY GOOD, AS I DRIVE TO CINCINNATI OFTEN TO SEE MY CARDIOLOGIST FOR HEART ISSUES. I LEAVE AGAIN IN 2 DAYS FOR HEART SURGERY IN CINCINNATI...I HAVE 3 THINGS TO FEAR: 1) GETTING THERE SAFELY 2) SURVIVING HEART SURGERY 3) GETTING BACK SAFELY ...THE STRESS OF DRIVING A CAR THAT MAY, OR MAY NOT, STALL OUT, IS NOT GOOD FOR MY HEART!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723931June 8, 2015
ENGINE
2010 VW TIGUAN WOULD NOT START, HAD VEHICLE TOWED INTO VW DEALER SAID TIMING CHAIN HAD SKIPPED ESTIMATED REPAIR COST 2,300.00. TWO WEEKS LATER DEALERSHIP CALLS AND SAYS IT LOOKS AS THOUGH WE HAVE A BENT VALVE. ESTIMATED REPAIR WOULD BE ADDITIONAL 2,500 DOLLARS OR I COULD GET AN ENGINE REPLACEMENT 7,500.00. THIS CAR HAS HAD OIL CHANGES AND MAINTENANCE DONE ON A ROUTINE BASIS. DRIVEN VERY CONSERVATIVELY OVER DURATION OF OWNERSHIP. CAR WAS PURCHASED BRAND NEW IN JUNE 2010. VERY DISAPPOINTED IN VEHICLE WOULD NEVER RECOMMEND ANYONE BUYING A TIGUAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679323January 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. AFTER STARTING THE ENGINE, THE RADIATOR WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE COOLANT FROM THE RADIATOR WAS PRESENT IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WATER PUMP FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678414January 22, 2015
ENGINE
DRIVING ON FREEWAY AT 70 MPH AND EXPERIENCED FAILURE OF TIMING CHAIN TENSIONER. CAM SKIPPED CHAIN AND CAUSED PISTONS TO IMPACT VALVES. TOTAL AND COMPLETE ENGINE FAILURE THAT WAS SUDDEN AND UNEXPECTED AT HIGHWAY SPEED. MY RESEARCH FINDS THAT VW IS AWARE OF THIS PROBLEM BUT WILL NOT ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643133October 7, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE STALLED AND TRANSMISSION FAILED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO SIDE OF ROAD. THE BATTERY AND CDC-EDC WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED WITH A REPLACEMENT ENGINE, FLY WHEELS THAT ASSISTED THE CRANK SIGNAL AND NEW BATTERY. THE CONTACT MENTIONED THAT SHORTLY AFTER THE REPAIRS WERE COMPLETED, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED PER THE TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641680October 6, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MANIFOLD NEEDED TO BE CLEANED DUE TO CARBON BUILD-UP. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. AN INDEPENDENT MECHANIC AND DEALER DIAGNOSED THAT THE TURBO VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THIS FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,624.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626813August 20, 2014
ENGINE
THE CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO DEALER AND THE DIAGNOSE CAME MISFIRE FROM CYLINDER 2. THEY TOLD ME IT WAS A CARBON BUILT UP ON THE VALVES AND IT'S NOT COVERED UNDER POWER TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618986August 5, 2014
ENGINE
WAS LEAVING THE CUL-DE-SAC WHERE WE LIVE AND THE FIRST INTERSECTION IS A "T". AS THE CAR STARTED TO MAKE A LEFT HAND TURN THE CAR SHUT DOWN WITH NO WARNING. WITH THE STEERING HYDRAULIC SYSTEM SHUT DOWN AND BRAKE SYSTEM SHUT DOWN, WE ARE BLESSED THE CAR WAS ABLE TO STOP BEFORE HITTING A PARKED TRAILER. PUT THE CAR ON PARK, RESTARTED THE CAR WITH NO PROBLEM, THEN THE ENGINE LIGHT CAME ON, PUT IT ON DRIVE TO DRIVE IT BACK HOME AND STALLED AGAIN, COMPLETELY OFF. AFTER TWO ATTEMPTS, MADE IT HOME AND INTO GARAGE. A COUPLE OF HOURS LATER I TURNED THE CAR ON AND ENGINE LIGHT WAS ON. DID NOT MOVE IT. NEXT MORNING, TO DRIVE IT TO DEALER HOPING NO TOW NEEDED, I NOTICED NO ENGINE WARNING LIGHT SO I DECIDED TO TRY DRIVING IT TO DEALER. IT STALLED AND SHUT DOWN AGAIN BACKING OUT OF GARAGE. PUT IT ON PARK, TURNED IT ON BUT DID NOT TURN ON A/C THIS TIME. MADE IT ALL THE WAY OK TO DEALER AND ENGINE WARNING LIGHT NEVER TURNED ON. AROUND THE DEALER, I DROVE IT WITH A/C ON AND COULD NOT REPLICATE THE EVENT. HIGHLY CONCERNED THAT THIS COULD HAVE HAPPENED AT A HIGHER SPEED ON A GRADUAL CURVE WOULD HAVE BEEN POTENTIALLY A DEADLY ACCIDENT. I'M EXPECTING A CALL FROM THE DEALER SOMETIME TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618057July 31, 2014
STEERING, ELECTRICAL SYSTEM
I BOUGHT THE VW TIGUAN BECAUSE IT WAS RATED #1 FOR SAFETY BUT THE MORNING OF FRIDAY JULY 25 2014 AS I WAS LEAVING TO WORK I STARTED MY CAR BUT THE POWER STEERING WAS GONE COMPLETELY. I COULD DRIVE FORWARD AND BACK BUT THE STEERING WHEEL DID NOT MOVE AT ALL AS IAND THE POWER STEERING FAILURE LIGHT CAME ON IN THE DASHBOARD. THE TIGUAN IS ALMOST 4 YRS OLD WITH 73,000 MILES. THE AGE IS THE ISSUE WITH THIS PROBLEM. THIS HAS ME VERY CONCERN BECAUSE WHAT IF I WAS DRIVING ON THE FREEWAY AND THE POWER STEERING FAILED THEN? I COULD ONLY IMAGINE WHAT COULD HAVE HAPPEN. WHAT IF MY CHILDREN WERE WITH ME? THIS PROBLEM IS UNACCEPTABLE, INEXCUSABLE AND LIFE THREATENING. THIS IS A VERY SERIOUS SAFETY ISSUE WITH THE TIGUAN. AT THE VW DEALERSHIP'S CAR SHOP I WAS TOLD THAT THEY NEVER HEARD OF SUCH PROBLEM WITH THE TIGUANS. I SEARCHED ON THE WEB AND IT TURNS OUT THERE ARE SEVERAL HUNDRED 2009-2011 VW TIGUANS OWNERS THAT HAD THAT SAME PROBLEM, I GOT AN ESTIMATE TO FIX IT OF $2,045. I CALLED VW CUSTOMER SERVICE AND THEY WHERE VERY NICE AND TOLD ME THAT THEY WERE GOING TO SEE IF THEY COULD HELP ME WITH THE REPAIR. NEXT DAY I GET A CALL FROM THEM AND TOLD ME THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT IT BECAUSE MY TIGUAN HAD MORE THAN 70,000 MILES AND WAY OUT OF WARRANTY. THIS POWER STEERING PROBLEM HAS NOTHING TO DO WITH THE TIGUANS AGE. OTHER PEOPLE THAT HAVE HAD THIS SAME EXPERIENCE AND ONLY HAD THEIR TIGUAN FOR 2 MONTHS WITH 1,800 MILES ON AND THE PROBLEM KEEPS RECURRING! WARRANTY OR NO WARRANTY THIS IS A DESIGN FLAW AND SHOULD BE COVERED BY VW. ALSO IN MY OPINION THIS IS AN ISSUE WORTH A MAJOR RECALL BUT SO FAR VW SEEMS TO BE WAITING FOR THE FIRST DEATHS TO OCCUR BEFORE THEY WILL REACT. THERE IS ALWAYS POSSIBILITY THAT IN TRAFFIC, THE POWER STEERING REALLY COULD GO ANY MOMENT. I AM NOW VERY SCARED TO BE DRIVING THE TIGUAN IT'S NOT SAFE AND I DON'T FEEL SAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583565April 18, 2014
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
2010 VW TIGUAN, WITH REPEATED ENGINE FAILURES ASSOCIATED WITH POWER STEERING MODULE, BOOST SOLENOID / ENGINE COILS, WIRING HARNESS, FUSE RE-CALL, LOSS OF POWER / THRUST / ELECTRICAL PANEL INSTABILITY, BEGINNING IN JULY 2013 UPON THE LIMITED WOLFSBURG PLATFORM. SERVICE WAS PROVIDED BY A VW DEALERSHIP, 16 DAYS PRIOR TO THE AUGUST 2013 ACCIDENT. THE CAR WAS NOT RETURNED TO ME UNTIL OCTOBER 1, 2013. (ALMOST 8 WEEKS) A RENTAL CAR WAS APPLIED, BUT THERE WAS SIGNIFICANT OUT OF POCKET EXPENSE FOR TAXES / FEE'S FOR A 2 MONTH RENTAL. THE VW UPON RETURN OCT 1, 2013 THEN BROKE DOWN AGAIN ON OCT 9TH, FOR ELECTRICAL FAILURE AGAIN. THE CAR WAS TOWED BACK TO VW DEALERSHIP FOR REPAIR. I WAS GIVEN A COMPLIMENTARY LOANER CAR. THE VW WAS THEN RETURNED AND THEN RAN WITHOUT SIGNIFICANT INCIDENT UNTIL MARCH 16TH, OF WHICH THE ENGINE FAILED FOR ENGINE COILS, AND WAS TOWED BACK TO THE VW DEALERSHIP FOR SERVICE, THE CAR THEN EXPERIENCED ANOTHER ELECTRICAL MECHANICAL FAILURE ON 3/25, RESULTING IN A 2ND FRONT END COLLISION. I RECEIVED A NOT AT FAULT DECISION ON THE FIRST ACCIDENT, PER THE COMMONWEALTH OF MA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10572666March 16, 2014
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE IS SHUTTING OFF/STALLING WITHOUT ANY WARNING, THIS HAS HAPPENED A FEW TIMES. EACH TIME THE SYMPTOMS ARE THE SAME, AFTER DRIVING FOR ABOUT AN HOUR THE CAR IS PARKED AND LEFT FOR ONE OR TWO HOURS. WHEN IT IS RESTARTED IT RUNS FOR ABOUT 30 SECONDS AND THEN SHUTS OFF WITH NO WARNING, THE CAR CAN BE MOVING AT THE TIME OR STATIONARY AND STILL IN PARK, EITHER WAY THE ENGINE CAN BE RESTARTED BUT MAY SHUT DOWN FOR A SECOND TIME AFTER ANOTHER 30 SECONDS. SO FAR IT HAS NOT REQUIRED MORE THAN ONE RESTART, THERE ARE NO FAULT CODES WHICH MAY INDICATE A FUEL OR ELECTRICAL ISSUE. I HAVE RESEARCHED THIS AND IT APPEARS TO BE A COMMON ISSUE WITH THE TIGUAN. MY CONCERN IS THAT THE CAR MAY BE INVOLVED IN AN ACCIDENT AS YOU HAVE TO WAIT FOR THE CAR TO COME TO A COMPLETE STOP THEN SELECT PARK AND RESTART THE ENGINE, YOU CAN THEN PUT IT BACK INTO DRIVE BEFORE YOU CAN PULL AWAY AGAIN,AND REPEAT IF IT HAPPENS A SECOND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569268March 14, 2014
SERVICE BRAKES
BRAKE SYSTEM I BRAKE, BUT THE PEDAL WAS REALLY STIFF, HARDLY MOVED AND THE CAR DID NOT BRAKE. ONLY LONG HARD PUSHING FINALLY SUCCEEDED. (AUTO HOLD SWITCH WAS OFF) MY OTHER ISSUE IS WHEN I'M DRIVING ON THE HIGHWAY AND PUT ON THE BRAKES LIGHTLY, IT FEELS LIKE I SLAMMED THEM ON! BOTH ISSUES KEEP HAPPENING INTERMITTENTLY AND IS VERY DANGEROUS! I HAVE ALMOST REAR-ENDED PEOPLE! I PURCHASED THE VEHICLE LAST YEAR AND HAVE HAD THE PROBLEM SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568091March 10, 2014
EXTERIOR LIGHTING
I RECEIVED A SAFETY RECALL 97Z9 LETTER ASKING ME TO TAKE MY VW TIGUAN TO A VW DEALER TO HAVE THE AFFECTED FUSE (PLUG-IN POSITION F16) REPLACED. I RESPONDED AND INFORMED THE COMPANY THAT THERE'S NO VW CAR DEALERSHIP ON ST. CROIX, IN THE US VIRGIN ISLANDS WHERE I HAVE THE TIGUAN. I ASKED IF THE PART COULD BE SHIPPED AND THE VW MECHANIC COULD INSTALL IT, AND I WAS TOLD THAT CAN'T BE DONE. THE GENTLEMAN THEN TOLD ME THAT THE NEAREST VW DEALERSHIP IS IN PUERTO RICO, AND I SHOULD SHIP MY CAR THERE TO HAVE THE WORK DONE. PUERTO RICO IS SEPARATED FROM THE VIRGIN ISLANDS BY APPROXIMATELY 12,000 MILES OF WATER. IT IS NOT PRACTICAL FOR ME TO SHIP MY CAR THERE. I NEED SOME HELP IN RESOLVING THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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