Volkswagen Tiguan Complaints (2021)

144 consumer complaints on file.

#11743650June 12, 2026
UNKNOWN OR OTHER
The component that is failing is the Radio. The radio consistently turns off when using it and power cycles itself back on which creates a concern when I am using the phone or the Maps feature. I had the same issue with a 2019 Volkswagen Passat, that I previously owned and I now see that there are known issues with other Volkswagen vehicles for the same thing, but there is no recall on my vehicle. I have spoken to my dealership about it and they advised me that there is not a recall for the issue so I would have to pay for them to take a look at this. There are no warnings such as lamps or anything else prior to the failure happening besides if the radio has sound coming through it, you won’t hear the sound anymore and within 60 seconds it will power cycle down for about a minute and then come back on and have to completely reload. There has been no inspection by the police or manufacturer to my knowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742786June 8, 2026
UNKNOWN OR OTHER
On 03/11/26 Volkswagen pushed an over the air update related for an infotainment System Software Update. Immediately upon completion of the updated the Central caution light (exclamation mark inside of a triangle) was illuminated along with the SOS warning light. This has caused by SOS safety system to not function properly. The dealer charged me $200 to diagnosis a problem VW created and stated the SOS Control Module needs to be replaced. They claim the part is on National back order for the past three months. I have been unsuccessful receiving information regarding the repair of my vehicle. I am concerned the SOS system will not function if it is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741539June 2, 2026
UNKNOWN OR OTHER
Rear view mirror has come detached from the main roof and it's presented that the only option to repair this is a complete windshield replacement. If the mirror is adhered to the windshield, this presents a major design flaw and safety hazard. I should not have to replace an entire windshield to replace just a rearview mirror. Also, because this is requiring me to seek additional services outside of the VW dealership, I would have to drive without a safely secured rear view mirror, presenting a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741067May 30, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Tha back up camera system is glitching out. We reset the system but is keeps freezing/blacking out after about 30 seconds. This is known issue with this model of Volkswagen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739933May 25, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle was just turned on and put into reverse. Dash and infotainment center lights flashed and shut off. Vehicle rolled backwards uncontrollably down a sloped driveway. Steering and brakes were not properly functioning. Vehicle came to a stop when it struck a parked vehicle in its path.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11738159May 15, 2026
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
Parking brake violently engaging with every stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736296May 7, 2026
UNKNOWN OR OTHER
When driving the Front windshield spontaneous cracked. There was a loud cracking noise, prior to the AC and vent being turned on. The crack is formed from the driver side bottom edge of the window shield and across horrizontally three feet towards passenger side same crack ending upwards slightly diagonally. There is NO Evidence of impact, crack line is smooth to touch from the outside windshield. Purchased vehicle as a Certified Pre-Owned. Owned the vehicle less than two years. And only driven the car for less than 5k miles. This is unsafe and deemed to be a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735684May 4, 2026
ENGINE
Car is burning an excessive amount of oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735018May 1, 2026
ENGINE
Excessive oil consumption. Paid out of pocket and 2 weeks later the same issue. Dealer is aware of this common problem and refuses to do anything. These vehicles have faulty piston rings and PCV valves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732294April 20, 2026
STRUCTURE:BODY
On April 19, 2026, my 2021 VW Tiguan experienced a sudden loud gunshot-like sounding noise and my sunroof exploded. I fortunately had the screen closed, but large pieces of glass fell and were caught by the screen. It endangered me and my 3 children in the car. It was extremely stressful, as I was worried the entire sunroof would collapse on us and I was traveling at a high rate of speed. After pulling to the side of the road, further inspection showed the glass protruding upward. No sign of a rock or anything. There was absolutely no warning. I have filed a claim with insurance and plan to call VW tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732222April 19, 2026
VISIBILITY/WIPER
Wipers randomly start when switch is turned off. Wipers will randomly not start when wipers are turned on. Safety of others is affected due to visibility being obscured due to wipers not turning on. Injuries can occur when wipers randomly start. There was no warning prior to the problem starting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730713April 12, 2026
ENGINE
Tiguans have been reporting excessive burning oil consumption- reported this to the dealership and consider this "normal" but how is going through several oil containers to make sure there's enough oil in the car "normal"??? I've never had this issue with any other car- other Tiguan owners have reported this issue and it's over a 6k repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730696April 12, 2026
ENGINE
Oil consumption issue. The vehicle is experiencing blue / white smoke from tailpipe when starting also lost of oil due to a valve seal issue with engine that requires dealers to remove head and service it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730683April 12, 2026
ENGINE
Engine has excessive oil consumption. Low oil indicator light will come on and Engine oil needs to be topped and added about every 2500 miles sometimes more often depending on driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730678April 12, 2026
ENGINE
Oil consumption issues affecting all cars of this make and model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724602March 16, 2026
POWER TRAIN, ENGINE
Here is a quick description of the issue from our Volkswagon of Huntington service report. We have had this ongoing issue for a few months now. the check engine light will come on. We get it checked, we replace a sensor, and all is good for a day or week. Then we do it again, replacing a different sensor. Now the dealer is saying the oil separator is leaking and requires repairs starting at $8,400 and going up from there as they uncover more. We have always maintained the car properly. From research this appears to be a very known issue with this model car and should be reported and covered by VW. SCANNED VEHICLE AND FOUND FAULTS PRESENT FOR SECONDARY AIR. OBSERVED OIL SEPARATOR LEAKING CUASING UPPER TIMING COVER GASKETS TO BLOW OUT ALLOWING OIL TO ESCAPE. FOUND SECONDARY AIR PORTS IN CYLINDER HEAD CLOGGED TRIGGERING CHECK ENGINE LIGHT. ADVISED TO REPLACE OIL SEPARATOR,CAM SHAFT MAGNETS AND CYLINDER HEAD TO START. APPROX $ 8480.00 PLUS TAX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723365March 10, 2026
ENGINE
After oil changes (always maintained at dealerships) it would require a quart of oil with in 2 days. Random starts will blow smoke out the rear. random sluggish behavior. Dealership confirmed PCV valve is causing a buildup in engine pressure which caused a premature oil pan gasket leak. Without full teardown cannot know full extent of damages caused. (which spills out of the bottom and towards tires.....) dealership and fellow Tiguan owners have all reported the same issue! with a repair cost of $1,000-8,000+. same with alot of other years as well.. The date below that i will list is for when the problem was fully confirmed (89k miles) but has always been an issue told its fine ... really noticed it after (68k miles) when i purchased the vehicle. With how many people are dealing with this it is hard to understand how we dont see an open recall for them..... also dealer said pvc valves are on back order and have been. why should one replace with oem if they won't acknowledge its a faulty part?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722427March 6, 2026
ENGINE
Check Engine Light came on and got estimate from Pete Moore VW Dealer in Pensacola, Florida and was told the car needed extensive engine repair which included a new cylinder head part. So we waited to come get the car repaired on 3/5/2026 once we had saved up the money for it. We found out the cylinder head is on a Nationwide back order with NO estimated time to get it fixed properly. The technician who gave us the estimate back in September 2025 failed to mention that the cylinder head has been on a Nationwide back order during that time. I am not the only person dealing with this issue in the USA but feel VW has not provided a fix or estimate time to repair these cars properly causing a safety hazard. This time to wait for a part is unacceptable and feel our cars fall under the Lemon Law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715976February 5, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen Tiguan. The contact stated that while his wife was driving slowly in traffic, several unknown warning lights illuminated orange, and the speedometer and RPM went to zero. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that minutes later, the vehicle returned to function as intended. The contact's wife stated that after several minutes, the lights and indicators returned to normal function. A short while later, the failure reoccurred, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle then returned to function as intended. The contact stated that on a separate occasion, the driver’s side door failed to open. While using the key fob, the doors failed to open. The contact's wife tested the door, and the only door that opened was the rear passenger’s side door. The contact's wife opened the driver’s side door manually. The vehicle then failed to start. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Three hours later, when the contact arrived at the residence, the contact was able to start the vehicle, the doors opened as intended, and the contact was able to drive around the neighborhood. The manufacturer was not notified of the failure. The failure mileage was approximately 29,180.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706676December 22, 2025
FUEL/PROPULSION SYSTEM
My fuel system level indicator does not work properly when the tank is below 1/2 full, and the check engine light comes on. It does not correctly deplete, instead leaving me with no gas when it shows it still has gas available. This has left me stranded in various locations as my car runs out of gas, but doesn't show me that until it is completely empty. Most recently, it was on a very busy road in the middle of traffic. The gas gauge went from 1/2 full to empty while I was driving. Upon taking it to the dealer, they said to replace the 1 sensor, which is a very small, simple piece, they have to replace the entire fuel system, which is over $5000 in repairs. My car is only 4 years old and only out of warranty by 6 months. Further research shows this is a common issue with the make and model of my car. Many seem to happen under warranty, but with the age my car is now, many of these warranties will expire, leaving owners to have to pay to fix this outrageous, costly repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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