Volkswagen Passat Complaints (2007)

273 consumer complaints on file.

#10885433July 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE FAILED AND THE VEHICLE HESITATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE CODE THAT THE ENGINE OIL CONTAINER HAD DEFECTIVE PLASTIC. THE FAILURE CAUSED THE ENGINE OIL TO SPILL ONTO THE TOP OF THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885121July 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. THE CONTACT INDICATED THAT THE US SPEC VEHICLE WAS REGISTERED IN GERMANY AT A US MILITARY BASE. AFTER CONTACTING VOLKSWAGEN, THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NOT BE REPAIRED BECAUSE IT WAS NOT A U.S. SPEC. THE CONTACT INDICATED THAT PREVIOUS RECALLS ON THE VEHICLE HAD BEEN SATISFIED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884161July 11, 2016
AIR BAGS
TAKATA RECALL - AIRBAG LIGHT IS ON - I HAVE 2 AIRBAG ISSUES AND HAVE ASKED VW TO ASSIST WITH RENTAL CAR AS LONG AS THEY CANNOT REMEDY A NEW TAKATA AIR BAG, AND DEALER INFORMS IT WILL BE MONTHS. CONTACTED THE DEALER AND VW AMERICA SEVERAL TIMES FOR ASSISTANCE FOR TEMPORARY CAR REPLACEMENT IF THEY CANNOT FIX THE TAKATA AIRBAG, VW AMERICA CALL CENTER DOES NOT HELP AND THEIR SERVICE CENTER IS SNEAKY TO RING MY CELL NO AND LEAVE NO MESSAGE TO DOCUMENT A RECORD OF CUST SERVIC- WITH NO SOLUTION. YET DEALER DID SAY ANOTHER CUSTOMER ASKED FOR RE-IMBURSEMENTS OF RENTAL CAR AND NOW VW REFUSES TO WORK WITH CUSTOMERS WHO HAVE RENTED CARS, THE PROBLEM HAS LEFT ME OUT OF POCKET FOR HUNDRED OF DOLLARS. ACCORDING TO VW AMERICA THEY DO NOT HAVE A PROGRAM ' THAT IS THEIR DECISION NOT TO HELP CUSTOMERS MANUFACTURE NEEDS TO PROVIDE. THIS IS COMPLETE NEGLIGENCE ON BEHALF OF VW AMERICA. HONDA IS COVERING THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881722June 30, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS CAR IS OUT RIGHT DANGEROUS.MY WIFE IS DRIVING ON THE EXPRESS WAY 70 MILES AN HOUR THE EMERGENCY BRAKES COME ON TO HER SURPRISE AND LOCK UP.THANK GOODNESS IS WAS ABLE TO GET IT TO THE OFFSIDE WITHOUT INCIDENT.IT SEEMS THIS A COMMON THING WITH THIS MODEL, THE GAS PEDAL ALSO CUTS IN AND OUT UNEXPECTEDLY CAUSING THE CAR TO JERK VIOLENTLY IN TRAFFIC. IVE JUST ABOUT HAD IT WITH THIS THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874999June 18, 2016
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL AIR BAG FAULT LIGHT IS ON NON-STOP, A RECALL FOR AIRBAG IS ISSUED, CONCERNED THAT IF AIRBAG DEPLOYS I WILL BE KILLED BY THE SHRAPNEL. CAR IS NOT WORTH THE REPAIR TO THE AIRBAG FAULT LIGHT, AS THE AIRBAG IT WILL DEPLOY IS DANGEROUS. VW OF USA CANNOT HELP ME. CAN'T SELL THE CAR AS IS...TOO DANGEROUS. ALSO A WANDERING ELECTRICAL PROBLEM THAT CAUSES DOORS TO BE UNOPENABLE FROM THE OUTSIDE...NEVER KNOW WHICH DOOR OR HOW MANY WILL NOT OPEN. TODAY IT IS THE DRIVER'S DOOR.HAVE BEEN PAYING ON IT, BUT HAVEN'T DRIVEN IT (OUT OF FEAR) SINCE AUGUST '15. I OWE $2045 ON IT...WANT VW TO BUY ME OUT AND SCRAP IT. CAR WOKE UP WITH THE AIRBAG FAULT LIGHT ONE DAY. VW USA IS VERY SORRY FOR MY PROBLEM, BUT NO FIX AVAILABLE/NO BUYOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874180June 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE AIR BAG WARNING LIGHT FLASHED AND RANDOMLY REMAINED ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIR REMEDY. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872161June 2, 2016
AIR BAGS
TAKATA RECALL. A RECALL LETTER WAS SENT BY VOLKSWAGEN THAT THE AIRBAGS HAVE A SIGNIFICANT AIRBAG ISSUE. WE WOULD LIKE VOLKSWAGEN TO PROVIDE A RENTAL CAR FOR MY SON UNTIL THE AIRBAG ISSUE IS RESOLVED. THIS WOULD REDUCE THE POTENTIAL OF ANY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870388May 23, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNED A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DOORS WOULD NOT BE SECURED UNLESS THE VEHICLE WAS IN PARK. THE FAILURE OCCURRED RANDOMLY. ALSO, THE GEARS RANDOMLY SHIFTED OUT OF PARK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. WHILE PARKED AND UNATTENDED, THE VEHICLE RANDOMLY ROLLED IN REVERSE AT A HIGH RATE OF SPEED AND CRASHED INTO A HOUSE DOWN THE STREET. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE INSPECTED BY THE INSURANCE COMPANY AND THE MANUFACTURER. THE CONTACT WAS WAITING ON INFORMATION FROM A REPAIR SHOP OR THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/27/16*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10865358May 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863337May 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 16V079000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 08/11/16 *BF UPDATED 08/17/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862707May 3, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED AND INDEPENDENTLY ROLLED BACKWARDS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862757May 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED BY THE MANUFACTURER. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862478May 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. ...UPDATED 06/30/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825519February 10, 2016
EXTERIOR LIGHTING
PASSENGER HEADLAMP (DIPPED LOW BEAM) IS HELD IN PLACE BY FRICTION ONLY. NEW LAMPS INSTALLED FALL OUT OF SOCKET WHILE IN USE DAYTIME RUNNING AND NIGHT TIME VISION). NEW HARDWARE WAS PURCHASED PER MANUFACTURER ILLUSTRATION, BUT THERE WAS NO PLACE TO ATTACH HARDWARE TO BACK OF LOW BEAM SOCKET. ENTIRE HEADLAMP ASSEMBLY (INCLUDING HIGH BEAM AND MARKER LIGHT) HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823493February 1, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMP ON THE PASSENGER SIDE FAILED TO FUNCTION. IN ADDITION, THE REAR PASSENGER SIDE LAMP AND THE TURN SIGNALS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SYSTEM NEEDED TO BE FLASHED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810887December 17, 2015
AIR BAGS
"TAKATA RECALL" MY AIRBAG LIGHT WENT ON AND REMAINS ON. UPON GOING TO A VW DEALERSHIP...I WAS TOLD "YA THAT MEANS THE AIR WON'T DEFLATE IF YOU WERE IN AN ACCIDENT". THEY NEVER WENT INTO THE CAR! I WAS TOLD FOR THEM TO RUN A TEST IT WOULD COST 125.00. I COULDN'T BELIEVE WHAT I WAS HEARING FROM A VW DEALERSHIP. THIS IS A SAFETY ISSUE AND SHOULD BE RESOLVED WITH A COST TO THE CUSTOMER. I THEN WENT ON TO A GAS STATION...THEY HAD HAND HELD DEVICE THAT COULD DETECT WHAT THE PROBLEM WAS. IT CAME UP AS DEFECT # 01217, SIDE AIR BAG IGNITER, DRIVERS SIDE(10199). THEY RECOMMEND TAKING IT TO CERTIFIED DEALER(WHICH I DID) AS THEY DID NOT HAVE THE PARTS TO REPAIR. THE GAS STATION DID NOT CHARGE ME ANYTHING. SOMETHING IS VERY WRONG HERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807611November 30, 2015
AIR BAGS
"TAKATA RECALL" EVERYTHING WAS FINE JUST ANOTHER DAY WHEN I SHUT OFF MY CAR FOR THE NIGHT ALL OF A SUDDEN MY AIRBAG LIGHT DECIDES TO STAY ON WHEN STARTING MY CAR IN THE MORNING AND AFTER WORK IT SAYS AIRBAG FAULT ON DISPLAY AND LIGHT STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786474October 27, 2015
AIR BAGS
ALL POWER TO MY STEERING WHEEL INCLUDING THE HORN, RADIO CONTROLS AND AIRBAG HAD GONE DEAD. WE CALLED VW BUT THEY INDICATES IT IS NOT A PROBLEM. MY 2012 CC WAS RECALLED FOR THIS ISSUE. I THINK THIS IS A WIDER ISSUE THAN JUST CCS. THE RECALL SHOULD BE EXPANDED TO 2007 VW PASSAT WAGONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761572September 1, 2015
ENGINE AND ENGINE COOLING
I WAS DRIVING THE CAR WHEN THE ENGINE FAILED WITHOUT ANY WARNING AND WITHOUT ANY DASHBOARD INSTRUMENTS INDICATING IMPENDING FAILURE. ME AND MY CO-PASSENGER ARE LUCKY TO BE ALIVE TODAY. FURTHER WE ARE LUCKY WE DIDN'T CRASH INTO A PUBLIC BUS PULLING IN AT THE BUS STOP AS WE VEERED TO THE RIGHT TO BRAKE AND PARK THE VEHICLE. THIS CAR HAS BEEN METICULOUSLY MAINTAINED AT THE DEALERSHIP SINCE ITS ACQUISITION AND AT THE 65,000 SERVICE IT WAS GIVEN AN EXCELLENT BILL OF HEALTH. WHEN THE CAR WAS TOWED TO THE DEALERSHIP FOR REPAIRS IT WAS DIAGNOSED AS UNUSUAL ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746214August 4, 2015
ENGINE
WHILE DRIVING ON THE HIGHWAY THERE WAS A LOSS OF POWER AND THE ENGINE STARTED RUNNING ROUGH. THE CHECK ENGINE LIGHT CAME ON AND STAYED. THE CAR WOULDN'T GO OVER 10 MPH. CAR WAS TOWED TO A SHOP AND WAS ADVISED THAT AN ENGINE WAS NEEDED. THEY INFORMED ME OF A OIL PUMP BOLT COMING LOOSE AND THE ENGINE JUMPED TIME. THEY SAID THIS IS A COMMON FAILURE ON THESE ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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