Volkswagen Passat Complaints (1996)

142 consumer complaints on file.

#726330August 1, 2000
STRUCTURE:BODY:DOOR
THE DOOR HANDLE HAS BROKEN 4 TIMES AND I REALLY FEEL THIS IS A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724570June 26, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NOT ABLE OT OPEN DOOR. HANDLE MECHANISM BROKEN. FIRST HANDLE MECHANISM BROKEN IN DEC 1999. BECAUSE CHILD LOCK WAS ON, MAJOR SERVICE WAS NEED TO GET INTO DOOR. JUNE 2000 THE DRIVER SIDE DOOR HANDLE MECHISM BROKE, BUT CAN GET INTO THROUGH THE PASSENGER DOOR . THE LEFT REAR DOOR HANDLE APPEARS LOOSE AND READY TO BREAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863518June 13, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENT PANEL HAS BEEN OUT FOR A WHILE. LIGHT HAS BEEN ON/OFF ONBOARD DIAGNOSTIC INDICATOR. TOWED TO DEALER, AND WAS TOLD THAT INSTRUMENT PANEL: CLUSTER MODULE HAD A SHORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723003May 21, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722763May 16, 2000
POWER TRAIN
THE INSTRUMENT SPEEDOMETER WILL NOT SET AT 0, AND THE REV COUNTER ALSO WILL NOT SET AT 0. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722663May 14, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DESIGN FLAW? ALL FOUR DOOR HANDLES HAVE FAILED (CAR LESS THAN 4 YEARS OLD) AND CAR CANNOT BE LOCKED WHEN THEY FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860750April 21, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING ON THE ROAD AND ABS BRAKE LIGHT CAME ON THE DASHBOARD. MECHANIC AT DEALERSHIP TOLD CONSUMER THAT ABS BRAKE SYSTEM NEEDED A COMPUTER MODULE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721366April 12, 2000
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE INSIDE TRUNK RELEASE HAS FAILED TWICE. BOTH REAR DOOR LATCHES HAVE FAILED. REAR DRIVERS SIDE DOOR WILL NOT OPEN AT ALL. THE REAR PASSENGER SIDE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE. PASSENGERS IN THE REAR CAN NOT OPEN THE REAR CAR DOORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720898April 2, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING IN A PARKING LOT THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY: DIGITAL DISPLAYS FLASHED ON AND OFF SPEEDOMETER AND TACHOMETER GAUGES MOVING CLOCKWISE AND COUNTER-CLOCKWISE OUT OF CONTROL, THIS PATTERN CONTINUED WHEN VEHICLE IGNITION TURNED OFF. CAR TAKEN TO DEALER FOR REGULAR SERVICE AND CURRENT PROBLEM. SERVICE ADVISOR SAYS BATTERY OK, NEEDS NEW INSTRUMENT CLUSTER. JAN.06 VEHICLE FAIL TO START, CHECKED BATTERY, BATTERY BURNED UP,CELLS DRY. REPLACED WITH NEW BATTERY, INSIDE OF 2 WEEK PERIOD FAILURE TO START AND NO POWERCONTACTED VOLKSWAGEN OF AMERICA. VEHICLE TOWED TO DEALER. VEHICLE HAS BEEN AT DEALER FOR 6 WEEKS. DEALER INSTALLS INSTRUMENT CLUSTER, GO TO PICK UP CAR AND IT FAILS TO START. CAR REMAINS AT DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551095February 28, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ELECTICAL CLUSTER FOR INSTRUMENT PANEL FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856474February 8, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENT PANEL CLUSTER WAS NOT OPERATING PROPERLY. DEALER HAS CONSUMER'S CAR BECAUSE OF THE INSTRUMENT PANEL FAILURE. PARTS ARE ON BACK ORDER FOR ABOUT TWO WEEKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856295February 4, 2000
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN THE CAR IS COLD OR IN THE FIRST 10 MINUTES OF DRIVING, HEADLIGHTS GO OUT. SOME OF THE DASHLIGHTS STAY ON, HOWEVER THE HEADLIGHTS, BLOWER MOTOR, TURNSIGNAL, WINDSHIELD WIPERS, POWER WINDOWS AND A/C DO NOT WORK. DEFECTIVE SWITCH HAS BEEN REPLACED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855950February 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING BETWEEN 20-40 MPH THE TRANSMISSION WILL BE ROUGH ON SPEED SHIFTING. CONSUMER SAID IT FELT LIKE TRANSMISSION KICKED IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855765January 31, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE IGNITION SWITCH PREMATURELY MALFUNCTIONED DUE TO THE DESIGN WHICH CAUSED THE HEADLGHTS AND THE DAYTIME RUNNING LIGHTS AND THE WINDSHEILD WIPERS TO BECOME INOPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718047January 29, 2000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DIAGNOSIS NOT COMPREHENSIVE, POOR CUSTOMER SERVICE, TOO MUCH WAITING TO GET PARTS FROM GERMANY, IRRESPONSIBLE AND INSENSITIVE VW MANAGEMNENT AND CUSTOMER SERVICE. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855297January 21, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHENEVER THE WEATHER IS COLD, THE DOORS FAIL TO CLOSE PROPERLY. THE LOCKS FAIL TO WORK ALSO. THE DOORS WOULD POP OPEN AFTER BEING CLOSED. HAVE TAKEN VEHICLE TO DEALERSHIP & INFORMED BY MECHANIC EVERYTHINGS WORKS FINE. WAS INFORMED LUBRICATION WAS PROBLEM FIRST 2 TIMES. THE THIRD TIME TOLD LOCKS WERE THE PROBLEM. HAVE CONTACTED MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855064January 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHENEVER FOOT WAS REMOVED FROM ACCELERATOR PEDALTRANSMISSION WOULD ROLL BACKWARDS. WOULD NEED TO DRIVE WITH FOOT ON BRAKES & ACCELERATOR PEDAL. IT WAS HARD TO SHIFT INTO GEAR. TRANSMISSION HAS BEEN REPLACED. BUT, PROBLEM SEEMS TO REAPPEAR EACH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853600December 2, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE HAS BEEN EXPERINCING ONGOING PROBLEM WITH DAY RUINNING LIGHT/ HEAD LIGHT, HEATER / COOLING SYSTEM WOULD INTERMITTENTLY GO OUT OR STOP OPERATING. SOMETIMES IF KEY IS JIGGLED IT WOULD CAUSE IT TO COME BACK ON OR OPERATE AGAIN. ASLO, SPEEDOMETER / ODOMETER FAIL EDTO OPERATE. DEALER NOTIFIED AND REFUSED TO REPAIR UNLESS COST GOES TO CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851352October 21, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE AND REAR PASSENGER'S SIDE DOORS DO NOT OPEN AT ALL FROM THE OUTSIDE, AND SOMETIMES THEY WILL NOT OPEN FROM THE INSIDE. DEALER HAS SEEN AND GREASED THE DOORS. HOWEVER, PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713558October 19, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NONE OF THE DOORS BEING ABLE TO BE OPENED FROM THE OUTSIDE IS A SAFETY HAZARD TO ME, IN ORDER TO GET INTO MY CAR I HAVE TO ROLL DOWN ALL THE WINDOWS FROM THE DRIVERS SIDE AND OPEN THE DOOR OR DOORS FROM THE OUTSIDE, ANYONE COULD JUMP INTO MY CAR FROM THE PASSANGER SIDE AT THIS TIME. TO FIX THIS PROBLEM WE WERE QUOTED AN EXTREMELY HIGH AMOUNT BY THE DEALER WHICH I THINK ISNT RIGHT BECAUSE THIS IS FAULTY CRAFTMANSHIP NOT FAULTY OWNERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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