Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10267786May 5, 2009
SUSPENSION:FRONT
CREAKING, GROANING, CLUNKING, SQUEAKING OUT OF THE FRONT END, MOST NOTABLY AT LOW SPEEDS OVER BROKEN PAVEMENT, SPEEDBUMPS, COMING TO A SLOW STOP AND PULLING AWAY SLOWLY FROM A STOP. CONTROL ARMS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267394April 30, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHEN THE CONTACT STARTED THE VEHICLE, THERE WAS FUEL LEAKAGE AND SMOKE APPEARED FROM THE MUFFLER. SHE RECEIVED A RECALL NOTICE FOR THE FUEL SYSTEM AND TOOK THE VEHICLE IN FOR REPAIR. A TECHNICIAN REPAIRED THE VEHICLE, BUT DID NOT ACKNOWLEDGE THE SMOKE. THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE WITH THE VEHICLE. SHE HAS NOT DRIVEN THE VEHICLE SINCE THE REPAIR BECAUSE SHE FEELS IT IS UNSAFE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 156,520.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10266834April 27, 2009
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
2000 VW PASSAT HAS A WATER LEAK ON DRIVERS SIDE FLOORS AND UNDER PASSENGERS SIDE FLOOR. THIS HAS CAUSED WIRE DAMAGE DISABLING ELECTRIC WINDOWS, LOCKS, GAS COVER RELEASE AND INTERIOR LIGHTS. I MAY HAVE EVEN DAMAGED TO AIRBAG SYSTEM. THIS IS A VERY SERIOUS MATTER AND NEEDS TO BE DEALT WITH THROUGH VW. THIS SHOULD BE A RECALL SINCE THE PROBLEM IT CAUSES ARE VERY SERIOUS. THIS NEEDS TO BE DEALT WITH ASAP. IT IS COSTING CONSUMERS A LOT OF MONEY AND HURTING THE REPUTATION OF VW. I KNOW FOR A FACT THAT UNLESS SOMETHING IS DONE, I WILL NOT BUY ANOTHER VW AND WILL NOT RECOMMEND ANYONE ELSE FROM BUYING ONE EITHER. I WILL GO OUT OF MY WAY TO SAY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266181April 20, 2009
VEHICLE SPEED CONTROL
MY CAR KEEP SURGING WHEN MY FOOT IS ON THE BRAKE, MY CHECK ENGINE LIGHT IS NOT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265028April 12, 2009
SERVICE BRAKES, HYDRAULIC
ABS LIGHT COME ON WHILE DRIVING WITH A FLASHING BRAKE LIGHT.....BRAKES ARE VERY TOUCHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260246February 27, 2009
SERVICE BRAKES, HYDRAULIC
2000 VW PASSAT DEVELOPED FAILURE OF ABS CONTROL MODULATOR. CAR HAS HAD A SINGLE OWNER AND ALL RECOMMENDED FACTORY MAINTENANCE AT AUTHORIZED DEALERS. TO CORRECT THE FAILURE THE WHOLE PART NEEDED TO BE REPLACED AT A COST OF $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260049February 26, 2009
ELECTRONIC STABILITY CONTROL (ESC)
2000 VOLKSWAGEN PASSAT 4 DR SEDAN ABS ANTI-LOCK BRAKING SYSTEM CONTROL MODULE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258773February 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
1. MY 2000 VW PASSAT 1.8T AUTOMATIC REACHED 130K MILES. 2. THERE IS A FAILURE IN WHATEVER COMPONENT STABILIZES THE STEERING WHEEL AT IDLE WHEN THE CAR IS IN DRIVE OR REVERSE. THE PROBLEM DOES NOT IN OCCUR WHEN AT IDLE IN NEUTRAL. THE EXACT SYMPTOMS OF THE PROBLEM ARE A VERY STRONG VIBRATION THAT CAN BE FELT THROUGH THE STEERING WHEEL AND THE ENTIRE CABIN. THE ONLY FIX HAS BEEN TO PUT THE CAR IN NEUTRAL WHEN AT THE STOP SIGN/LIGHT. 3. CORRECTIVE ACTIONS THAT HAVE BEEN TAKEN SO FAR ARE NEW ENGINE MOUNTS, NEW TRANSMISSION MOUNTS, NEW TRANSMISSION STABILIZER BAR, AND VERIFYING THE DRIVE BELT IS TIGHT ENOUGH. VW IS WELL AWARE OF THE PROBLEM, BECAUSE IT IS A COMMON PROBLEM THAT OCCURS IN B5 & B5.5 MODEL AUTOMATIC PASSATS. THERE ARE SOME REPORTS OF PASSATS WITH LOW MILEAGE THAT HAVE THIS PROBLEM. THE VW CORPORATION DOES NOT HAVE A SOLUTION. PEOPLE HAVE LITERALLY TRADED IN THEIR PASSATS, BECAUSE THEY CAN'T FIX THE PROBLEM. MY STAND IS THAT THERE IS NO WAY THAT A CAR COMPANY THIS SIZE DOESN'T HAVE A CLUE AS TO WHAT CAUSES THIS PROBLEM AND HOW TO FIX IT. I REFUSE TO SUBSCRIBE TO THE NOTION THAT I HAVE TO BUY ANOTHER CAR WHEN THIS PROBLEM OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254072January 7, 2009
FUEL SYSTEM, GASOLINE
THE FUEL LINE ON MY 2000 VOLKSWAGEN PASSAT SIMPLY BROKE AS I WAS DRIVING. I DON'T KNOW HOW IT OCCURRED. THE FUEL LINE WAS REPAIRED AT A VOLKSWAGEN DEALERSHIP IN GLASTONBURY, CT. I AM FILING THIS COMPLAINT BECAUSE I AM NOT GETTING A SATISFACTORY ANSWER TO WHY THIS PROBLEM IS NOT BEING HANDLED THROUGH A RECALL EARLIER THIS YEAR OF 412,000 1999-2005 PASSATS AND THE POSSIBILITY THAT OTHERS ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254182January 7, 2009
SERVICE BRAKES, HYDRAULIC
ABS BRAKE FAILURE. DEFECTIVE ABS ELECTRICAL MODULE. STANDARD BRAKING SYSTEM STILL FUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253781January 5, 2009
ELECTRICAL SYSTEM
ABS CONTROL MODULE FAILURE. INTERMITTENT BUT OFTEN. SEEMS A SYSTEMIC SAFETY ISSUE IN VW PASSAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253448January 1, 2009
ELECTRICAL SYSTEM
1. I HAVE A 2000 VW PASSAT AND HAVE BEEN DRIVING IT SINCE 2000 WITHOUT ISSUES. 2. IN MARCH 2004, SOON AFTER THE WARRANTY EXPIRED, THE ABS LIGHT WENT ON AND DIDN'T TURN OFF. 3. THE DEALER SAID IT WAS A FAULTY ABS CONTROL MODULE AND REPLACED IT FOR $1500. I DID SOME RESEARCH AND FOUND A LOT OF OTHER PEOPLE WITH FAULTY ABS CONTROL MODULES. I ASKED THE DEALER ABOUT THIS AND THEY SAID THAT THEY DO GET A LOT OF THEM BUT VW HASN'T YET ISSUED A RECALL FOR THE PART. I ALSO CALLED VW AND THEY DECLINED TO COVER THE PART. I'VE RECENTLY LOOKED INTO THIS AND APPEARS THAT IT'S HAPPENING TO MORE AND MORE PASSATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253167December 30, 2008
SERVICE BRAKES, ELECTRIC
ABS BRAKE FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252948December 28, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC
2000 PASSAT 4 MOTION BOSCH 5.3 ABS MODULE HAS FAILED. 82,000 MI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251871December 15, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. WHILE DRIVING AT HIGH SPEEDS, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE VEERED OFF THE ROAD AND DROPPED DOWN APPROXIMATELY ONE FOOT. THE VEHICLE FLIPPED OVER THREE TIMES. THE AIR BAGS DEPLOYED, BUT THE DRIVER'S SIDE SEAT BELT FAILED. THE CONTACT WAS PINNED HALFWAY OUT OF THE VEHICLE WITH THE OTHER HALF UNDERNEATH THE VEHICLE. HE SUFFERED SEVERE HEAD TRAUMA AND PASSED AWAY AT THE SCENE. THE OTHER PASSENGER, WHO WAS THE OWNER OF THE VEHICLE, SUFFERED MINOR INJURIES, A CONCUSSION, AND MINOR CUTS AND BRUISES. A POLICE REPORT WAS FILED. HE BELIEVES THAT THE SEAT BELT IN THE VEHICLE SHOULD HAVE RESTRAINED HIS BODY WITHIN THE VEHICLE. HE HAS NOT CALLED THE MANUFACTURER, BUT A FRIEND REFERRED HIM TO NHTSA. HE BELIEVES THAT THE SEAT BELT WAS DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 95,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10251410December 10, 2008
VISIBILITY
ON RAISING THE WINDOW, THE GLASS FALLS INTO THE DOOR WITHOUT WARNING. THIS HAPPENS WITH BOTH FRONT AND REAR DOORS, DRIVER AND PASSENGER SIDES. EACH TIME, THE DIAGNOSIS IS THE SAME: THE "REGULATOR" FAILED. REPAIRS COST APPROXIMATELY $400 PER WINDOW. MY WIFE AND I OWN IDENTICAL CARS AND OF THE EIGHT WINDOWS, FOUR HAVE FAILED. AFTER ROUGHLY $1600 FOR THE FOUR WINDOWS, I'M LOSING PATIENCE. A COWORKER OWNS A SIMILAR CAR AND HAS HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250843December 5, 2008
FUEL SYSTEM, GASOLINE
VOLKSWAGEN HAS A RECALL DUE TO FIRE HAZARD. BECAUSE I LIVE IN A SMALL TOWN, THE NEAREST VOLKSWAGEN DEALERSHIP IS IN THE NEXT STATE. WHEN I EXPLAINED THIS TO THE VOLKSWAGEN PEOPLE THEY SAID I HAD TO DO THIS RECALL AT A DEALERSHIP WITH NO COMPENSATION FROM THEM FOR MY TIME OR MY EXPENSE. THEY ALSO SAID THAT SINCE I CALLED THEM, THEY ARE NO LONGER LIABLE FOR THIS PROBLEM IF MY CAR CAUGHT ON FIRE. I TOLD THEM THAT I AM NOT WAIVING ANY OF MY RIGHTS WITH THIS PHONE CALL AND ASKED TO HAVE THE CALL RECORDED. THE NEAREST DEALERSHIP IS A SIX HOUR DRIVE FROM MY RESIDENCE AND BE EXPECTED TO WAIT THREE OR MORE HOURS FOR THE REPLACEMENT ON MY VEHICLE TO BE DONE. THIS IS UNACCEPTABLE FOR ME DUE TO THE FACT THAT I AM DISABLED AND ON A LIMITED INCOME. WE HAVE A VOLKSWAGEN REPAIR SHOP HERE IN MY TOWN. GERMAN MOTORS 1065 K ST ARCATA CA 95521 THEY WILL NOT LET ME HAVE THE RECALL DONE THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248687November 13, 2008
SERVICE BRAKES, ELECTRIC
THE ABS MODULE HAS FAILED, THIS ON SEARCHING THE INTERNET IS A VERY COMMON PROBLEM WITH VW'S. THERE HAS BEEN NO EFFORT TO FIX THIS ISSUE BY VW. ON DRIVING THERE ARE 3 BEEPS ON THE DRIVER CONSOLE AND A MESSAGE SAYING BRAKE FAULT APPEARS ON THE SCREEN. ALTHOUGH THE BRAKE IS WORKING AND IS IN GOOD CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248423November 11, 2008
SERVICE BRAKES, ELECTRIC
MY 2000 VW PASSAT 1.8T BEGAN EXHIBITING A FLASHING/BEEPING RED LIGHT TO INDICATE A FAILURE IN THE ABS SYSTEM. THE LIGHT ACTIVATES 99% OF THE TIME I DRIVE THE CAR. THE ABS SYSTEM IS NOT FUNCTIONAL IN THIS STATE, WHICH MEANS THE CAR IS DRIVABLE, BUT SIGNIFICANTLY LESS SAFE UNDER PANIC STOP OR REDUCED TRACTION CONDITIONS. UPON FURTHER RESEARCH WITH OTHER OWNERS OF THIS VEHICLE, IT IS OBVIOUS THAT THIS FAILURE IS COMMON ON 1998-2001 PASSATS (AND AUDI A4S) WITH THE BOSCH 5.3 ABS MODULE. THE DEALERSHIP ACTED AS IF THEY HAD NEVER SEEN THIS TYPE OF PROBLEM, ALTHOUGH AN INDEPENDENT SHOP SAID THEY HAD REPLACED SEVERAL AT THEIR SHOP. HOWEVER, NO ACTION HAS EVER BEEN TAKEN BY THE MANUFACTURER. I DID OPT TO HAVE THE ABS MODULE REBUILT BY A THIRD PARTY. THE RESULT WAS A $400.00 INSTEAD OF $1000.00 AT THE DEALER. OUTRAGEOUSLY, MANY PEOPLE WHO HAVE SOUGHT VWOA DEALERSHIP SERVICE WORK FOR THIS SAME PROBLEM HAVE SPENT WELL OVER $1,000. THE APPARENT FAILURE RATE OF THIS MODULE, AND THE FACT THAT IT DEGRADES THE OPERATION OF THE MOST FUNDAMENTAL SAFETY FEATURE OF A CAR (THE BRAKES), MAKE IT MY OPINION THAT IT SHOULD BE SUBJECT TO RECALL. RECALL ACTION SHOULD INCLUDE COMPENSATION FOR OWNERS WHO HAVE UNDERTAKEN REPAIRS, AND REPLACEMENT OF THE FAULTY MODULE. THANK YOU. DK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248471November 11, 2008
SERVICE BRAKES, ELECTRIC
I HAVE A FAULTY ABS CONTROL UNIT ON MY 2000 VOLKSWAGEN PASSAT. THIS SHOULD BE COVERED BY VOLKSWAGEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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